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    Motor Team

    3.6 (110 reviews)
    Closed • 9:30 am - 7:00 pm

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    Reviews With Photos

    Arthur S.

    I bought my 2019 BMW Z4 from Motor Team in November 2020. John the manager was a great help in finding the car I wanted from the many other cars they have. His team also helped with my financing to get a good loan when my credit scores was lowered then I thought. I bought many cars before elsewhere but the car shopping with Motor Team has been more then satisfactory and stress free! I definately recommend this dealer for their honesty, great service and large selection of imported and domestic cars.

    Purchased from Motor Team in Hayward August 2017
    Austria G.

    I'm very grateful to Motor Team of Hayward. I decided to go visit due to the rave reviews on the salesman- Sam, I read here on yelp. First impression of the business was non-intimidating with no pressure. Met Sam and he willingly let me test drive 3 cars that I was considering. When I narrowed my option to a Mercedes-Benz SLK350, then I was introduced to the owner- John. He was upfront and straight-forward with giving me the best deal he could for the car. We struck a deal and Sam handle the paperwork without a hitch. From test drive to purchase, I drove off the lot within 4 hours. Their customer service has continued well on after my purchase. When my plates and tabs arrive, they kept their word and John put my plates on himself. He even welcomed me back if I needed any future help with my car. I purchased this car back in August 2017 and waited to write this review to make sure my car didn't fall apart all of a sudden. It's in good condition and I'm thankful I made the right decision to purchase with Motor Team. I would highly recommend if you wanting to purchase a car, do it with confidence via Motor Team in Hayward.

    Showing off my ride!
    S. C.

    Exceptional service where the customer can feel confidant knowing that they will get a fair and honest deal. Thank you Sam (Sales Rep and loan liasion) and a special thank you to John (general manager) for going the extra mile in customer satisfaction!

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    28 days ago

    Great looking inventory !!! Great prices !!! Highly recommended !!! Both cars and trucks

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    3 years ago

    Mark Pagan and team are great to work with. Honesty in their dealings and very helpful.

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    3 years ago

    Very clean and professional establishment. Imran helped me buy a car. He definitely knows his cars

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    Page 1 of 3

    Ask the Community - Motor Team

    Review Highlights - Motor Team

    “I don't usually write reviews but I have to write one for John, it was the best experience i ever had.”

    Mentioned in 31 reviews

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    Hayward Kia - Me and my new car

    Hayward Kia

    (114 reviews)

    Really everything. We went in to look at a new Kia Niro EV…read more Had an appointment. Drove it and bought it! Staff could not have been nicer!! Theo was our salesperson and he was patient and knowledgeable. Look forward to seeing the showroom once completed. And to having a wonderful Kia dealer to go to in my hometown. Thank you for being friendly and professional in all aspects of the car buying experience!

    I gave this dealership two opportunities while shopping around, and unfortunately both experiences…read morefell short. The first time, I tried working out a deal based on what the salesperson said they could make happen, but they ultimately couldn't follow through. The second time was even more disappointing; we came to an agreement, and shortly before I was supposed to come in, they backed out of what had been agreed upon. They did apologize, which I appreciated, but by that point the experience had already been soured. There was a lot of sales talk and promises, but unfortunately not enough follow-through. That same day, I went to another dealership and completed a deal without any issues. I'm not sure why it was so difficult to make things work here, especially when another dealership was able to get it done so easily. It was a given sale I was ready to close on. Hopefully they can improve on communication and make sure commitments are solid before presenting them to customers as a done deal. For now, negative for me on this place.

    Hayward Honda

    Hayward Honda

    (996 reviews)

    My Dad came in to the dealership alone to try and buy a car and was helped by sales representative,…read moreCaesar. Unfortunately for Caesar, in addition to my Dad not being able to pronounce his name right, he is also very indecisive and changes his mind a lot. Despite this, Caesar was able to get my dad to start the paperwork on a used 2020 Honda Insight after what I'm sure were more than just a few hours (3-4 hours). When I came in to sign paperwork to become a co-owner of the car (my Dad's idea), my Dad to everyone but my own surprise, decides he does not want the car anymore. This was after he had put $10K down and had driven the car home the night before. He had also already signed and declined the two-day optional cancellation policy (facepalm). Despite all of this inconvenience, Ron, the person who was helping with the paperwork, brought Caesar and his manager, Alex, to talk to us to make sure that we did not want to go through with purchasing the car. My Dad then became adamant about not wanting it anymore and being fine with paying the re-stocking fee and any other fees involved with changing his mind. All three of these Honda staff members were calm and not pushy and really just wanted to make sure we did not want the car anymore. They were very professional and were understanding at the end. They allowed us to return the car and waived any fees. Very honorable of them and would definitely come back myself in the future to buy a car from them.

    I had a great experience with Ana Martinez at Hayward Honda. She was very patient, friendly, and…read moreprofessional, and really took the time to listen to my concerns. I had several things to take care of today, including my A17 service and an A/C issue. Ana stayed on top of everything and kept me updated throughout the process. She was very busy, but I never felt rushed or brushed off. I also really appreciated her arranging transportation for me while my car was being serviced. Everything was handled smoothly, and my car was ready as promised. I would definitely recommend Ana to anyone looking for a service advisor. Thank you, Ana!

    Lucky Auto Sale

    Lucky Auto Sale

    (26 reviews)

    Terrible the owner tried to accuse me of wrecking there Toyota sienna minivan the bumper flew off…read moreon the freeway I called them to let them know response when I returned the owner immediately called the police to try and sue my insurance company I assume, police came and said there was know evidence of a car accident which there wasn't any car accident the dam bumper just flew off while on the freeway go there at your own expense

    SCAM - LIFE THREATENING ISSUES NOT DISCLOSED AT PURCHASE…read more I purchased a 2007 Lexus RX 400h from this dealership on 12/08/24, and it has been a complete nightmare. Shortly after the purchase, the car developed severe problems, leading to a dangerous breakdown during a road trip with my family. The vehicle shook violently and became unstable, especially downhill--clear signs of serious issues with the braking system. Five warning signals lit up, forcing us to stop immediately. After having the car inspected by a reputable mechanic, it was confirmed that: Warning codes had been cleared prior to the sale. The ABS system is non-functional and the rotors are severely damaged--issues that did not develop overnight and were clearly present before the sale but impossible for us to notice regarding the wheel and system positioning. The ABS actuator requires replacement (3K repair = half of car's value), and this critical defect was never disclosed. This dealership's failure to disclose such dangerous mechanical problems is not only unethical but likely a violation of California's consumer protection laws, including the Song-Beverly Consumer Warranty Act. Selling an unsafe vehicle without disclosure is completely unacceptable. Avoid this place at all costs--they clearly prioritize profit over customer safety and integrity.

    Subaru - Motor mount

    Subaru

    (385 reviews)

    I had an excellent experience with Hayward Subaru, and especially with my salesperson, Michael…read moreTran. I live in Orange County and found the exact car we needed at Hayward Subaru in the Bay Area. It was the perfect car for us, but I had absolutely no interest in driving 400 miles to buy a basic sedan. Michael made the process incredibly easy. He explained that we could complete all of the paperwork online and have the car shipped directly to our home. I had never purchased a car this way, so I was a little skeptical at first, but I decided to give it a try. I also preferred to handle everything by text and email, which is much more convenient for me. Michael was completely comfortable with that and was responsive throughout the entire process. We started the process Thursday morning. By Thursday afternoon, all of the paperwork was signed and completed. The car was delivered to our house around midday Saturday, and it arrived exactly as expected -- perfect. I've purchased more than 40 cars in my life, and this was by far one of the easiest car-buying experiences I've ever had. No spending hours at a dealership, no unnecessary back-and-forth, and no 400-mile road trip. Just a straightforward transaction handled almost entirely from my computer and phone. A big thank you to Michael Tran for making the whole experience so easy. If you're considering buying from Hayward Subaru, I'd definitely recommend reaching out to Michael.

    We had our 2023, which we purchased here as a certified used car, serviced yesterday, 7/30/2026…read more We had great service from the time we arrived and were greeted. Our service rep, Hubert, was friendly and thoughtful. We went over what was going to be done to our car and then went to their lounge tgo wait. After the service was completed, a service rep went over the work that was completed and addressed an item that needed parts. Their follow-up was amazing. They provided a video of the inspection they completed, a printout summarizing what had been done, and had the parts we needed by the next day. I am very happy with their service department.

    Motor Team - car_dealers - Updated October 2026

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