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    North State Auto

    4.1 (194 reviews)
    Closed 9:00 am - 7:00 pm

    Services - North State Auto

    Car brokers

    Hybrid car repair

    North State Auto Photos

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    Reviews With Photos

    Anthony P.

    Came in to North State Auto to upgrade from my Mazda 3 to something a bit nicer and faster. After much research and help from Thomas, Tim, and David, I finally settled on a beautiful 2015 Lexus RCF. Car is in perfect condition, clean, and fast. Their team helped me with my trade, and got me into this beautiful car! Thank you guys!

    ShotCaller M.

    I bought a car from North State Auto in Nov. 2016. Less than 2 months later, the car started having problems. And it hasn't stopped since. I paid $27,000 for a 2011 Land Rover. A "great deal" the sales guy said. I've spend almost 10k on repairs and maintenance but mostly, on diagnostic work. Trying to figure out why it won't pass a smog test(??). I can't renew the registration without a smog and without a current registration, I can't drive it. So I bought another car. The Land Rover just sits there. I still owe 8k on it so I pay $330 a month for a car that I can't drive and don't feel right selling to any decent human being. FML....I think the fair thing to do would be for them allow me a trade or a partial refund of some sort.

    Penny test.  My 1 day old truck fails on every tire.

    I bought a 2019 Ford Ranger with 32,000 from this business. The buying process was quick and easy. The service was spectacular. Maurice was awesome. However, the next day after buying my truck it started to rain and I noticed it seriously lacked traction. Shame on me, this is the first time I examined the tires. Turns out they were extremely worn. I'm no expert, but I used the penny test as my basis for measurement. It failed the penny test on every tire. I called North State Auto and they informed me it's company policy to not replace tires unless they are below 4/32. I decided to have the truck independently evaluated at a tire store. They rated my tires at 3,3,3,4. They also informed me it starts to become unsafe driving on tires with such low tread. 2 is the CalTrans LEGAL limit. North State Auto sold me a car with tire tread that was only 1mm over the legal limit. Yes, it's technically over the legal limit, but it's that tread depth is still not exactly considered safe by any tire expert. I called North State Auto again the next day to inform them of the safety hazard. They informed me at this point that it is company policy not to replace any tires at 3 or higher. They told me they would get me new tires at the company discounted rate. And they would install them for me for free. I'm so disappointed to be forced to buy 4 new tires 3 days after I bought the truck. I feel stupid for not checking, but I also feel ripped off. On a side note...I've currently been at North State Auto now for over 2hrs and 40mins waiting for them to change 4 tires.... The car sales experience is wonderful. But beware of the shop department. I would have your vehicle independently evaluated for safety before purchasing. If they cut corners on something so obvious as tire tread, who knows what they're allowing to pass their inspections under the hood. The safety standards are the very bare minimum here

    Geovanni R.

    I bout a truck from this place. I live in perris ca between riverside and Temecula. I drove 7 hrs to pick up the truck that's how good the deal was. Garen and Tim were great, we did go back and forth but not like other dealers. They were not pushy and the deal was made over the phone. When I go there the truck looked better than the pictures that were posted. I was in and out in an hour. Really happy I found this place. The drive was worth the deal that I got. I would definitely buy from them again.

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    10 months ago

    cool family owned businesses. great service and great selection of cars great service and nice people

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    Business owner information

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    2 years ago

    I recently bought a vehicle from them an I got to say tat it the best deal and best service I have gotten in years when I last bought a car.

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    Page 1 of 5

    Ask the Community - North State Auto

    Review Highlights - North State Auto

    After much research and help from Thomas, Tim, and David, I finally settled on a beautiful 2015 Lexus RCF.

    Mentioned in 63 reviews

    Read more highlights

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    Frank and Paul's Auto Repair - The customer lounge.

    Frank and Paul's Auto Repair

    (208 reviews)

    Paul is one of the most genuinely caring and good-hearted people I've ever met. He will make sure…read moreyou are taken care of no matter what. About a year ago I got quoted $1,400 by Midas to get my axel boots replaced on my Toyota yaris. I called him in desperation-- my parents had brought their cars to him before but I had never brought mine in, but I had heard great things. I left a message and a couple days later he called back and said I could bring in my car early in the morning so he could take a look, no appointment needed despite his crazy busy schedule. He let me know that the issue was not nearly as bad as I had been told and that he could do the job for half of what Midas had quoted me. This was my first experience with him and he has consistently shown how much he truly cares about doing right by people and taking care of their cars honestly and to the best of his ability. I feel like I could trust him with my life. When he retires eventually I will have to go into mourning. If you are not sure whether the wait for an appointment is worth it, ask yourself if you can afford to pay double whatever he will charge you to another mechanic who will not be nearly as thorough as he will be. Recently, when he had to refer me to another shop because I needed a service he doesn't provide, he asked me to still follow up and let him know how it went after the work was done, just out of the pure kindness of his heart. He is a one in a hundred million kind of mechanic.

    Paul is a very honest businessman. Regarding cars he really…read moreknows his stuff. He kept my Prius running great. 125k without a problem

    Top Shop Auto

    Top Shop Auto

    (118 reviews)

    I recently brought my 2003 Ford Focus into Top Shop Auto for what should have been a very…read morestraightforward issue. They charged $280 just to diagnose it, and even then, they weren't able to actually fix the problem because they said they couldn't find the part. For a car as basic and common as a Ford Focus, that didn't sit right with me. What was more disappointing was the overall experience. The communication wasn't helpful, and the attitude felt dismissive rather than solution-oriented. If you're going to charge that much for diagnosis, I would expect clearer answers or at least some guidance on next steps. It also felt like their focus has shifted since moving locations. There seemed to be a lot of attention on vintage and specialty vehicles, and less interest in helping someone with a standard daily driver. At this point, I'm getting a second opinion because I don't feel confident in the diagnosis or the value of the service provided.

    Recently after having my motor installed at another shop, It seemed that something was wrong. I…read moretook it to Top shop, to have them take a look at it, There were definitely some issues that needed to be addressed to get it dialed in. Dan conducted the inspection and Frank sent the quote. I also had them install a new gauge cluster which came out nice amongst the other things that had to be done ie starter, fuel regulator and hard line. Dan a special thanks to you and the team for getting me right. We still have more things to do. I'm just getting started

    Main Street Automotive - Fixed left headlight

    Main Street Automotive

    (61 reviews)

    BE WARNED, The owner is dishonest and unaccountable. Not qualified IMO to work on closed system air…read moresuspension systems - F rating on BBB. I drive a Jeep Grand Cherokee. My service air suspension light came on a couple times in early Feb so I immediately looked into getting it fixed. Feb 4th, an inspection at Main St Automotive revealed I had air leaks in my right front and rear shock and strut assembly.  After talking to the dealer (who had parts on backorder) I spoke to Main Street again, further inquiring about their expertise. They assured me that they work on all the premium cars with air lift suspension all the time and were very well qualified to do the work. Andrei O, the owner, and I had a long discussion about the importance of buying factory OEM Mopar Parts although they were more expensive. I had been looking at alternative parts sellers (Mopar branded available for $800-1000) but Andre convinced me these sites would be fraudulent and that they would only use Mopar genuine OEM parts. He advised against buying anything anywhere outside of Mopar direct as they'd be fake. He gave me a long story about how he used to work there and knew the GM personally. He sent me the factory link where the parts were priced at $2281.25. Although the bid of Main Street Automotive was more expensive, I authorized them to do the work. I brought the car in on Feb 5 for the service for which Andrei said he had the parts in stock. At 4pm Feb 5th the front desk girl called to tell me "the car is finished and ready for pick up". I arrived to pick it up at the appointed time and Andrei advised that 1) they had just started reprogramming the computer and 2) it could take up to an hour to complete. After waiting 30 minutes with no visible progress, I had to leave for a family affair. They kept the car another day, and advised that they had to open a case with a master technician to resolve the reprogramming. After working with their "master technician", Feb 6th the front desk called back near end of the day and advised "the car was done and ready for payment and pick up" (again).  I immediately paid $3300 in cash in good faith. The car immediately failed while driving off the property. Ultimately the vehicle was taken to the dealer by Main St. to correct the problem, but the diagnostic given to the dealer was incomplete, testing only the top 2 ride heights of which there are 5. The car still did not work correctly in aerodynamic or exit/entry mode. Andrei advised they did not initially have the proper high speed cable required to complete the job. Main St, I learned, can also not complete this job without nitrogen from the  dealer. Main Street Auto then advised I should get all further work completed at the dealer. Their OWN STAFF advised the car was unsafe to drive in its current condition. THEY COULD NOT COMPLETE THE JOB that I paid for. When the dealership received the car again, the master technician (38 years) at the dealer advised that the computer had been reprogrammed incorrectly with the rear suspension ride height improperly set so the rear was always elevated. They asked me "why did Main Street Auto attempt to reprogram it at all, the replacement of shocks/struts and air suspension requires no reprogramming"? I called to discuss this with Main St. after it was shared by the dealership and the front desk guy put me on hold for 10 minutes for "an emergency with the boss". When he returned, told me that the only thing the shop did was check the calibration numbers (an evasive reversal of facts). He said "any remote reprogramming was done by someone offsite". I asked who that was and he would only tell me "someone in their network" and then quickly rushed me off of the phone. The dealer continued to advise that they NEVER adjust the computer under ANY circumstances from factory settings unless it is a brand new computer because it is a challenging calculation process and CANNOT BE DONE remotely. Of principle concern, the master tech at the dealership shared that the cheaper AFTERMARKET PARTS used could be part of the issue. This came as a shock after Andrei pushed so hard for Mopar parts and sent me the exact link and price for them. The dealership also notified me of OLD parts used in the repair. The owner is simply deceitful. Refused to take calls for over a week until I threatened action. I'm certain Andrei will reply w/ how they went "above and beyond" but believe me when I tell you it will be full of half truths and poor handling of a job they were unqualified to do for while charging me for OEM and using discount and used parts, obvious to the dealership. Quoted: https://store.mopar.com/oem-parts/mopar-air-suspension-spring-and-shock-assembly-right-front-68253206ae And you can see the aftermarket installed below. Note: I wanted to hear your side & handle this amicably, but was left no choice. You refused calls or meeting for weeks, and still won't acknowledge (or deny) concerns..

    Came in for an alignment. Shops website states they will give you a ride within 5 miles if your car…read morewill be at shop all day. When I asked about this service, not only do they not offer it, I got an attitude by the owner about why they cannot afford to offer. Then take it off your website!! Alignment rack went down and they wanted to keep my car overnight and finish car in the morning. When I mentioned I use this car for work and need to pick it up, again I received attitude from the owner. Was told the car would be dangerous to drive. This simply is not true, car tracks straight and drives fine. Yes alignment is off but certainly not dangerous. Instead of apologizing, and offering some type of concession for the inconvenience, I get an attitude. I will go back to my usual Trackspec Auto for my custom alignments. They are further and a bit more expensive but you get what you pay for. They always hit my exact alignment specs and take no more than 3 hours to complete. Decided to go out on a limb to find a good shop closer to home but sadly no luck.

    Diablo Auto Specialists - For over 30 years, Diablo Auto Specialists has provided Walnut Creek, CA, and the surrounding areas with superior auto servic...

    Diablo Auto Specialists

    (188 reviews)

    Jon is so helpful, knowledgeable, warm and kind. My SUV…read morewater pump suddenly went out, and it had some other issues going on unbeknownst to me. I didn't know who to take it to, and I don't know much if at all about cars. I had it towed while out of town directly to Jon, and he had it fixed and ready to go in no time. Jon is the best!!! Thx Jon and Diablo Auto Specialists for getting my vehicle back running smooth again and for being unicorns in the industry; having integrity, being ethical and not cheating people out of their money! God bless all of you!

    I'd been going to Diablo Auto Specialists the past couple years and had really good experiences…read morewhen Jon was running things. We had 4 cars we took there and always had confidence in the work. Jon's gone and I'm stunned with the change in service now. They don't offer an online list out of items inspected including pictures showing what they've found, and recommendations for work needing to be done. They don't text you with an estimate. They don't call if you need something replaced; you find out only after you show up. The customer service is gone. But it's worse than that. But what really shocked me up was opening up the hood of my car to add some washer fluid only to notice the air filter housing was still unclipped, which seemed negligent. But opening the housing I discovered the air filter was missing entirely! They serviced my car 5000 miles ago and my car didn't have an air filter put in. I was just planning on taking it in for service but it won't be with them now. I'm livid! I'm done with Diablo Auto Specialists, or Autoworx or whatever name change is going on there. I would never go back and would highly discourage anyone else from going there.

    Concord Auto Service - Merecedes minor service available

    Concord Auto Service

    (162 reviews)

    A Benchmark for What Auto Service Should Be…read more Our 2001 Toyota Tacoma V6 is a great truck, but it had been sidelined for years due to medical issues, sitting under a tree without even an oil change. Taking it to Concord Auto Service was the best decision we could have made. From the start, we were impressed. Our service advisor, Anthony, made us feel listened to and carefully taken care of. Their use of technology was a game-changer; they immediately sent a link to a detailed list of needed work, so I didn't have to struggle to understand technical details over the phone. Anthony stayed in constant contact, ensuring we were informed and comfortable with every step. They completed the work more quickly than estimated. When we picked up the truck, we were blown away by the extra mile they went: the owner comped us some parts due to the large job, they had cleaned the interior, and even power-washed the truck bed, which had literally become one with the tree it was parked under. As a final touch, they ran out and changed our windshield wipers for us. We now have new tires and the peace of mind that our old Tacoma is safe and reliable for the long haul. If you are looking for a mechanic that combines expertise with integrity, compassion, and stunning attention to detail, look no further. Thank you, Anthony and the entire team at Concord Auto Service. A masterclass in customer service and technical expertise.

    I really can't say enough good about the service. Always honest. Helpful and take good care of…read moreeach person. More than once they have advised me good counsel and exceeded my expectations. Once I went in for service and they told me I didn't even need it. They took the time to show me how to do what I needed. You can't find a better business in my viewpoint!

    North State Auto - car_dealers - Updated May 2026

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