5 stars for Matthew and Matthew only…read more I was returning a package for a friend as a favor (nice of me alert!) But I didn't look closely at the package to realize it was shipped via UPS (negligent of me alert!) Matthew gently informed me that FedEx couldn't ship the return, but he still went ahead and taped up my box and attached the shipping label (GOAT alert!) Shout out Matthew. Next time I need to mail something, I'll be rolling up to the FedEx Office Print & Ship Center on Mallory Lane for SURELY

My fav FedEx I pop in do my self service drop offs and get out in a couple of minutes. Staff is…read morealways friendly

I rarely leave negative reviews, but I feel I need to warn other small businesses. I signed a…read moretwo-year contract with Nice Branding after they made me feel they understood and cared about my vision. Unfortunately, after the first year, I have nit been happy if the work or level of care. some deliverables have not been met, and communication (except from the ads person) has been poor. I now feel trapped paying for services I'm not even receiving, and they refuse to let me out of the contract. In my experience, they seem more geared toward big companies with in-house marketing teams -- not small businesses like mine. Deciding to work with them has been financially and emotionally devastating. Please read every detail carefully before signing anything.

From the owner: Our creative approach to branding and messaging, coupled with our tried and true process, allows…read moreour team of interdisciplinary creatives to produce bold, connective, impactful brands time and time again.

Hired them to design my logo, website, graphics and all maintenance and monitoring for my business…read more RiAnn and her team have been amazing, I would absolutely recommend them.

From the owner: JLB (Joy, Life, Business) originated in Franklin, TN over 20 years ago and now services over 1100…read moreactive client brands and has since opened additional offices with HQ in Brentwood, Nashville, TN and Louisville, KY. As a Web Design and Digital Marketing agency for businesses, we know it's critical to bring to our clients world-class web design services, powerful digital marketing and centralized dedicated FREE monthly support. Over the years, our client value has evolved and grown into a much-needed true full service solution for businesses. Not only in Tennessee, but nationally servicing large and small businesses. Our solutions solve the multi-vendor DIY problem and provide businesses with a big competitive advantage online without a huge budget, confusion and poor support. At JLB, all the web design services, marketing, technology, equipment, and AI tools are all in-house. Because everything is in-house, we are able to make sure everything works together, is protected, well supported and providing results that matter. This includes optimizing your digital presence for AI-Search visibility, so your business stands out in both traditional and next-generation search results. This is what makes JLB different!

Luanne and the rest of the team at The Print Authority are so helpful and timely. I was in a hurry…read moreto get wedding invites printed and they worked hard and even got them done early! The quality of the invites was great and the customer service was even better! Will definitely use them in the future.

From the owner: Commercial printer in Brentwood, Tennesseeread more

I wanted to hit an OfficeMax and realized that it's all Office Depot in Nashville. I ended up going…read moreto this one in Franklin. It was a clean store. Aisles were wide. Staff were around, but I never interacted with any of them. It's crazy to me that back-to-school promotions have already started. Maybe there are year-round semesters here? My grad school started in mid-August for the fall semester, so maybe it's not wacky. The clearance section is small. It's in the left back corner of the store. There were some nice tumblers, but I have enough of them! The washrooms are at the back of the store. The women's was clean and nicely stocked. I like looking at rolling computer bags. There were a couple that were on sale, but they are all black and boring. I enjoyed looking at the brush and calligraphy pens, too. It was nice to browse around. I didn't find anything that I had wanted, which my credit card was thankful for. (236)

This Office Depot is located on Cool Springs Boulevard and sits in the large shopping plaza…read morealongside Bed, Bath & Beyond, TJ Maxx, Gamestop and several other eateries and retail shops. I stopped by in search of a drafting chair due to a higher than average desk I have at home. There were not many employees on the floor, so I was not able to get assistance in my search until I went to the register and spoke to the cashier. The cashier was super friendly and helpful. He offered to look up locations that may have them around the area, as drafting chairs were only carried at specialty locations or online. I wasn't that pressed, so I just asked for the location details. In addition to that information, he also offered other solutions for taller desks such as mountable keyboard drawers and trays. Sadly they did not carry those either, but it did give me good idea for a cheaper alternative. Overall, the location is dated and in need of an update, but the shelves are stocked and the service was top notch!

I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

I had to ship a couple packages today and it was fairly painless. Other than the price () it was a…read moregreat experience. I wish I had gotten the name of the sweet lady at the counter. She used to work at Chico's and we talked bell bottoms. Very important conversation!!! Anyway. A quick errand became a delightful experience. Thanks y'all!!!

I visited this place to get fingerprinting. The person at the front was very sweet and helpful…read more Unfortunately the person working with fingerprinting was addicted to his phone. It took him double the amount of time as he had to scroll on his phone multiple times during the fingerprinting. I do not recommend this place for fingerprinting.

The best! Great people and fantastic service and work. Attentive and caring and very talented.read more

First, there's two listings for this business on Yelp. This is the right one, or at least, the one…read morewith the right phone #. John Woodbury owns Copy Solutions and personally makes sure his customers are taken care of. All kinds of print work, binding, posters, signs, business cards, etc. He has handled virtually all print work for my businesses and I wouldn't go anywhere else. You may be able to save some pennies by going online for print work, but if something goes wrong, it's nice to have a human being and physical print location there to help. There's nobody better in Nashville than Copy Solutions.

Staff is nice, but this is not the location for your Amazon returns. I've been to this location…read moremaybe 5 times for returns and 3 of those I have been turned away. Scanner isn't working today we can't do returns, we don't have any labels, we don't have any boxes. There is always something, but it's also a matter of customers waiting in the designated return line for some time before an employee addresses it. Almost like that's not my "section" not my responsibility to inform anyone kind of mentality. I've been to two other locations many times without a problem.

I believe Staples has Amazon Returns to get people to shop in their store. A few weeks back I came…read morein for an Amazon Return and no employees acknowledged me. After about 5 minutes I ask someone in the print area if someone was available to do Amazon Returns. She simply said, You just have to wait! I told her I am not demanding just asking. She just looked the other way. No acknowledgement, no someone will be with you soon. After several had lined up at the Amazon return counter a staff came over and did my return but let me know that they didn't have we enough staff to do this and he would probably just shut down the Amazon Return station soon. Not having staff is difficult. I understand. I thought maybe it had been a hard day. Then I remembered it was Saturday at 10:10 am and Staples had just been open for 10 minutes and the staff I encountered were already tired of customers.I realized I was not welcome at Staples. I don't believe anyone would have been upset if they had to wait if they were shown a bit of human kindness.