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Eataly

3.7 (29 reviews)
ModerateItalian
Closed • 9:00 am - 9:00 pm
Updated 2 weeks ago

Eataly Photos

Business Info

EATALY ATMOSPHERE

What's the vibe?
Casual
Touristy
Good for groups

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Recommended Reviews - Eataly

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gelato
Trinh T.

made a stop here in the mall and the gelato portion of this store had so many yummy options! they're sweet and also have that smooth gelato texture. i got the pistachio one and straccia. they are both RICH in flavor which i loved. there's only a few seating inside but it seems like a lot of people do grab and go as well. the service was decent when ordering gelato.

Speck IGP
David Y.

Note this review is for the restaurant during winterlicious. Got the pre-fixe menu. The appetizer speck IGP had a fairly good amount of deli. The main ravioli was a bit heavyhanded on the butter but pretty tasty with the red beet. And the dessert was off-menu with a strongly chocolatey pudding. Overall, everything was oretty good.

Lovely but pricey beet salad.
Veronica V.

I had just moved to Toronto, and thought I was going to the main Eataly location but realized that I had gone to tiny outpost at the wrong mall by mistake, lol. I had a very small and expensive beet salad that was also very excellent, so at least I was happy. The salad made me forget the blustery cold weather outside that day! The staff were friendly and helpful and told me where to go for their main location lol.

Phuong P.

First time trying panettone from Eataly and I understand finally why all the other panettone dont matter (dry, not good), the ones at Eataly are like cake/fresh sweet bread! Go try! Also had the pistachio gelato. A small scope comes out over $8 but for a seat and view it's a nice treat. Lots to check out and try at the cafe. Upstairs across from the Adidas store, just outside of Simons on the other side of Dundas.

Ravioli Di Zucca | homemade butternut squash ravioli, butter, sage, parmigiano reggiano
Katrien K.

I stopped by to have an early dinner here a week after they opened. There's a blend of experienced and training staff, you can see that everyone is attentive and actively sharing knowledge. If you happen to stop by in the near future, don't expect any specials... yet. Much of the staff is new, so it makes sense to have the team focus their attention on perfecting their baseline. Dinner was lovely! We got an amuse bouche, compliments of the chef- I don't expect these to be the same for every visit. The patatas frittas were perfectly crispy and seasoned, and ravioli was delicious, a lovely dish for the fall. Compared to the Yorkville location, this is much smaller, but it serves as a great dining option where you can escape the shopping craziness, even if it's just for a little while.

Rachel C.

Eataly is always a fun stop -- it's basically a market packed with options, from gelato and coffee to pastries and pizza, so there's something for everyone. There's also lots of seating, and ordering is pretty efficient since you place your order quickly at the front and then grab a table. We went with the funghi pizza and the prosciutto pizza. Both came square-cut, which is a nice change, and the crust was very airy and light. The mushrooms were flavourful and well-balanced. What really made both pizzas stand out though was the cheese -- rich, melty, and clearly high quality, which tied everything together nicely. Overall, both pizzas were really good, and Eataly is a solid spot if you're looking for good food in a lively, casual market setting.

Larie L.

If there's one thing Eataly is good at, it's being terrible at almost everything. Overpriced, overhyped, disappointing food/drinks and poor customer service seems to be the common theme in all four Eataly locations in Canada. This specific location in the Eaton Centre is half the size compared to the Manulife Centre location. It's always super busy and overcrowded that you can't even find a chair to sit in the Il Gran Caffe. The grocery section offers various selection of Italian traditional and artisanal products but carry a premium price tag. The food in their restaurant is not worth it - overpriced, small portions and just 'meh'. You're better off going to one of many local Italian spots in Toronto. Service was also abysmal. Went to pay for my purchases and said hello to cashier and they don't even acknowledge you. For a chain company this big, you would expect to receive a decent and satisfying level of customer service. Definitely not worth visiting this store in the near future.

Desserts / cakes (lots of different tiramisu varieties)
Sel Z.

This newest location of Eataly at Eaton Centre is a lot smaller than the flagship location in the Bloor-Yorkville area. It caters mainly to people who want a quick snack or grab-and-go meal. There are a few tables available but they're always full. There are the same pizza and desserts sections as in the other Eataly locations (just smaller), a fridge for cold sandwiches and salads, and a fridge for drinks. The sandwiches and salads do not look much different than the ones you'd find in other supermarket chains, but with much higher price points. If you're looking for the full Eataly experience, it's better to just take a few extra subway stops north or walk to the bigger location near Yonge & Bloor.

Do not sit =)
Geno P.

Great addition to Eaton Centre - smaller than Bloor, but still worth the visit I recently visited the new Eataly location and overall had a really good experience. It's definitely a bit smaller than the Bloor Street location, but honestly, it still has pretty much everything you'd expect from Eataly, just in a more compact layout. All the classics are there -- fresh pasta, pizza, bakery items, Italian groceries, coffee, and desserts. The selection feels well curated rather than limited, which actually makes it easier to walk around without feeling overwhelmed. It's also very convenient if you're already shopping at Eaton Centre and want a good food stop without leaving the area. One nice surprise was that inside Simons, there's an AI piano playing live holiday music, which adds a really unique and festive vibe to the whole experience. It's not something you expect to see while shopping, but it genuinely feels like a little bonus attraction. Even if you're just passing through, I'd recommend stopping for a moment to watch and listen -- it's definitely a cool and memorable touch. Yes, it can get busy, especially during peak hours, but that's expected for a location like this. Despite the crowds, the atmosphere still feels lively and enjoyable. If you've been to the Bloor Street Eataly, don't expect the same size -- but if you're looking for a convenient, well-rounded Eataly experience right in downtown, this one delivers. And don't miss the AI piano inside Simons -- it's a small detail, but it really elevates the visit.

Pizza
Aurore L.

In a moment of questionable judgment I visited Eataly during opening week -- crowds of looky‑loos everywhere, but credit where due the staff was very efficient and kept the line moving. Decor was exactly what I'd seen at other locations -- stylish and on point. The prepared‑foods section looked promising (fresh salads, sandwiches, etc.), but I queued for a slice of prosciutto pizza. Sadly, it was a miss as the slice arrived cold, the crust was tougher than expected, and the flavor was underwhelming so I didn't finish it. Might be opening‑week teething problems, so I'm hopeful, but I wouldn't order the pizza again right away. Next visit I'll probably play it safe and go for pasta.

Meat counter
Elle G.

I checked out the new Eataly in the Eaton center yesterday. It's a two level location. There is an escalator right within the premises that takes you up and down to the second floor. Entrance is right by the center of the mall right off the west side of Yonge at ground level. Quite a hopping location too. Has two restaurants. As one expects it also has a fair number of other kinds of counters for cheeses and meats, refrigerated foods, prepared meals and baked goods as well as fruits and vegetables. Also all your usual Italian favorites like pasta, both fresh and dried imported from Italy, sauces and all kinds of other things you would want to make a great Italian meal. Since it's close to the holiday there are lots of panettone as well for every price point. You can also find a nice selection of Italian wines and chocolates. The location at Bloor is still more comprehensive but this is definitely a great outpost right at Yonge and Dundas. Best way to get there is by TTC since the TMU subway stop is right there. Take an opportunity and check out this new location.

Connie C.

Brand new Eataly location! I got excited and forgot to take pictures of the food area LOL The inside entrance is right next to Simons, so close to the Dundas corner. The ground floor is the dessert/hot food section, while upstairs is the restaurant and fresh market place. This location is smaller than the Yorkville location, but bigger than Don Mills. There were lots of people lining up for pizza and pastries. It's definitely a good place to grab lunch and some caffeine. Too bad they open at 11am or else it would definitely be a good morning caffeine location. I didn't buy anything, but staff seemed nice so I believe service should be the same as other locations.

Gelato menu
Kathleene S.

Eataly at Eaton centre is finally open! Beautiful and accessible space with tons of food options. They have 2 floors, with the first floor serving as a quick service food counter and the 2nd floor has a spacious full service restaurant, bar, and a market space filled with treats, produce, and specialty items. I'll definitely have to make a come back as it was extremely busy during my visit around 7pm today (Wednesday).

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Reviews are mixed. Many appreciate the wide Italian selection, quality bakery items, and lively atmosphere. Staff are often described as friendly.

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Eataly - italian - Updated October 2026

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