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Eastside Device Support

5.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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Services - Eastside Device Support

Desktop computer body repair

Desktop computer support

Device support or repair

5 More Services

Home automation repair

Component automation

Laptop body repair

Laptop support

Home system automation

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One Hour Device Repair - Redmond

One Hour Device Repair - Redmond

(274 reviews)

Quick and efficient service without an appointment. He replaced a cracked camera lens and screen…read moreprotector on an iPhone 13 for a reasonable price... within an hour as promised.

Had an emergency phone screen replacement for my girlfriend's Samsung S25+ after it dropped on…read moreconcrete and cracked. Cost $330 for the repair. After replacement my girlfriend and I started noticing condensation both front and back camera lenses that eventually led to the phone randomly turning off. Tried troubleshooting but unable to turn phone on. Took it to another third party phone repair shop for diagnosis and was told whoever did the replacement left the inside messy and the screen connection was loose. The repair guy was able to bring the phone back to life during diagnosis but the screen was flickering. He recommended to take it back to where it was originally repaired. Drove back to Redmond and explained the situation. Employee said it will be about 2 hours to take a look and will call/text when ready. Okay cool. So we waited 2 hours and when we came back and he asked did you receive a text. I said it was already the 2 hour mark... The one hour device repair guy then explained the screen connection is corroded and proceeded to show a picture on his phone of the corrosion. He suggested we must've dropped it in water. So now I'm thinking, how can a connection be corroded internally if this phone is water resistant and the phone had these problems AFTER the repair? Even so, we NEVER exposed it directly to any source of liquid since the time of initial repair. Even if we did, shouldn't it NOT have this issue anyway? Also we NEVER received any document or signed anything acknowledging of any potential risks after repair. I asked the repair guy what are our options. He said he can order the screen replacement and have it done on Wednesday. I asked him if this was going to be charged. He said yes. I said no. He said call the number for "headquarters". I called and no one picked up. We left and on the drive home the number from "headquarters" calls us. I explained the situation again to "headquarters" guy and asked for what are our options. He said we'd have to pay $309. I said no. He said let me place you on hold and call the repair guy in Redmond. We waited on hold for a bit. He comes back and says the corrosion is from water damage. I'm thinking what is this guy trying to imply? We continued to have a back and forth until he relents and says I can do it for $209. I said no thanks. That is literally the cost of a replacement phone adding both repair costs. Honestly I was livid after this conversation. Not only was there zero accountability from their end, but they tried to shift blame on the customer for using their phone normally. TLDR: Please make sure you are aware the risks of getting anything repaired from this business. It might make more sense buying a replacement instead.

Nortech TV & Appliances Repair  - That moment when you realise your appliance is in good hands.

Nortech TV & Appliances Repair

(126 reviews)

Rainier Beach

Our 2.5 year old ($1344) Samsung 55" OLED TV failed to power up on the night of the Super bowl so…read morewe ended up watching TV in our bedroom. The next day, I tried every troubleshooting suggestion I could find and it would just not power up. It had been fully operational 15 minutes previously. I called Nortech late in the day, around 4PM to schedule an appointment and to my surprise, I was told a technician could be there in 30 minutes. The visit would be $185. I had a bad feeling that I had lost a power supply board but I wanted to know for sure. The technician arrived as promised. He was on his way home to Federal way. He did the same checking as I had done and confirmed that it was the power supply. He told me this was a common failure and that the repair would be $795 but they would ahve to order parts. It would require the TV being dismounted from the wall mount. I decided to buy a new TV instead and he agreed with the logic of that decision. I bought another Samsung 55" OLED (still highly rated) for less than the cost of the repairs. The Nortech technician was courteous and professional.

We recently had a problem with our Kitchen Aid Dishwasher…read more I contacted Kitchen Aid and they weren't very helpful since the Dishwasher was out of warranty. We contacted Nortec Appliance Repair. They came out to our house within a couple of days of our phone call and arrived on time. They knew exactly how to handle our situation The company is very knowledgeable, efficient and professional. I highly recommend Nortec Appliance Repair. I would rate the company a 10 out of 10 in all categories. Tracy G: Seattle (Magnolia)

Alpha Electronic Group

Alpha Electronic Group

(15 reviews)

I needed a repair done on a professional induction cook top. My product had a known defect that…read morewasn't covered by manufacturer warranty and the manufacturer wanted basically the cost of a new device for their approved repair shop to do the work. I gave it to Hany and not only was he able to figure out the defect, he was able to fix the defect so that it would never fail again. He's super nice and friendly and more than willing to share the details about the work he does. I am glad that his business exists and that it is still possible to repair electronics instead of throwing them away and contributing to e-waste. Everyone else I reached out to can only repair phones, so Hany is a great resource to have in the Seattle area.

Hany is the owner and he definitely has a passion for his work and taking care of his customers! My…read morebrand new 77 inch Samsung OLED TV quit working after just 3 months and wouldn't repair or replace it and instead just refunded my purchase price. I decided to see if I could find someone to repair it and found Hany. It took him a while to get the part he needed due to logistical issues with Samsung but he got it done and gave me an upgrade from 8K to 16Kwhile he was at it! The TV works great now and was only half the cost of buying a new one so I am very happy! He is very busy and both times I was there, he had happy customers dropping by. If you want a good quality electronis repair, give Hany a call!

Eastside Device Support - itservices - Updated May 2026

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