Quick, professional, fair pricing, really zero issues. My computer was overheating, and now it's…read morenot. Would recommend.

If you're looking for the type of experience you'd get from a big box store (established customer…read moreservice, a storefront, etcetera...) then this business isn't for you. However, if you value a highly skilled tech, exceptional responsiveness, and a surprisingly fast turnaround then this place is for you. 10/10 will be going to King County PC Repair again.

Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.

Got a virus on my computer from a mail attachment and was quickly removed and my laptop had even…read morebetter performance after repair. Great communication and service.

This is a long overdue review. I reached out to Shade May 1st of 2023 inquiring about how much a…read morebattery replacement would be. He gave me an invoice and asked if I could come in the next following day. On May 2nd, I dropped off my MacBook and was told that the earliest it would be done is the following Thursday and the latest that following Monday. It's now May 10th and I still do not have my MacBook. I contacted him over the weekend and asked for any updates on the MacBook. He told me to would get back to me on Monday as it was the weekend. I have texted and called numerous times and have not received a reply. The lack of communication is ridiculous. I would not recommend this business at all, unless you're interested in having your devices held hostage. Edit: Shade finally got back to me after my sister contacted him. He told me he had a severe cold since Sunday night. I understand that getting sick is unpredictable, but he should've at least reached out to let me know instead of going silent.

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

This is a great PC Service Company. I have used them over three separate occasions and each time…read morethey have been very professional, honest in their assessments and very timely in their service. They definitely have the customers best interest in mind. Great job guys...Mark

This place pretty much rocked my socks off. My bf found the place while we were driving on…read moreRainier--ridin' dirty like we always do. He said I should check them out just based on the Yelp reviews. Fortunately/unfortunately, my iPhone's microphone had stopped working just the day before, meaning that I could hear people talking but they couldn't hear me, so I had a chance to give Tech Lab a try. The building is very Columbia City-ish with plenty of parking. Inside, there were large screens posting info about their vast services (don't judge them about the extra "L" in the word "follow"--they're going to fix it. It's not nearly as noticeable as when a Chinese menu has the word "shrimps" on it.) I was greeted by Charles, who looked very smart--and not just because he was wearing glasses. I told him about my dilemma--my new Hans Solo in carbonite case didn't protect my phone from a fall and phone back itself cracked. I attribute it to the fact that Hans was in carbonite. If his hands and legs were free, I'm sure Hans would have been able to shoulder-roll onto the floor. After some entertaining banter, I left Hans in good hands with Charles. I was given an initial quote and an ETA. He even called me partway through to tell me that he tested my phone parts in other phones and other parts into my phone to see if he could isolate the issue. Awesome. I was just thinking he would see the part was broken and replace it--but he went above and beyond at no initial cost. When he called later, he sounded apologetically grim: My motherboard was damaged. The motherboardin' motherboard. A death sentence to something replaceable like an iPhone. Apple had told me that my phone could be upgraded for $150 (but I'm waiting for the Fiiiiiiiiiive!) so I'm going to wait until I can't tolerate not talking on the phone. This may be a good time for me to work on my ESP skills anyways. Even more amazing, my final bill was less than HALF the original quote that I was given. And it wasn't the lower bill that blew me away, it was the goodwill behind it. I felt the love *fist pump* So in conclusion, this is the place to be. So clear out the [*ahem*] questionable content on your devices and bring 'em on down. Don't forget to "like" them on Facebook so you can get $5 off of your first service with them. I am using my ESP to send you one final thought right now... If you heard me say, "I like giraffes" then my ESP must be working.

Great place! I broke the face of my iPhone, and was afraid I'd have to go buy a new one. In my…read moresearch on craigslist, I came across Tech Lab's ad. Looked them up here on yelp, read the reviews, and called them to make sure they seemed normal. I dropped off my iPhone, picked it up a couple of hours later, and it was perfect! They charged a great rate, good service, and they even called me up a couple of weeks later to make sure I was still happy with the job they'd done. I have nothing but good things to say.

When I came in they listened to what the issue was. Gave me a couple options and helped find a…read moreviable solution.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.

Chris not only troubleshot me the week prior and helped me work up my confidence to check a red…read morelight on my mobo. Ended up being GPU. GPU was dusty, cleaned it and ended up on its last leg. I wanted to try to move old water cooler into new pc but it was too big. Chris was very reasonable for the rates and always asked before doing anything which would cost more money. He seems to be very busy cause of the holidays but very responsive. Thank you for helping me even though it didn't get solved, still very kind with me and my anxiety.

One day my gaming desktop stopped booting. Looking up diagnostics, I was able to isolate myself the…read moreproblem to either the motherboard or the CPU but no further. I called the PC Doc and shortly after picking up my computer, he was able to determine it was most likely the motherboard and wrote down the specs I should be looking for. With this important info, I was able to order a new motherboard and get back up and running without any more hardware issues.

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.