Charlie is honest trustworthy and very knowledgeable with his discipline. Easy to work with.read more

I loved working with Geek Serv. Excellent customer service. Informative about all my networking and…read moresecurity questions. Very helpful.

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.

This outfit is incompetent, dishonest, and arrogant. Despite four attempts, owner Darren Lin was…read moreunable to restore Microsoft Outlook to baseline functionality on my desktop computer in Bellevue WA. He assured me that expensive equipment purchases and data transfers would solve the problems, but they didn't. In fact, he caused new impediments and important emails were permanently lost. He attempted to charge for more time than he actually worked and didn't provide invoices. A+ Computer Tech refused to respond to inquiries from the Better Business Bureau, who grade this company an abysmal C+ https://www.bbb.org/us/wa/bellevue/profile/computer-repair/a-plus-computer-tech-inc-1296-22215329 [1/12/26]. I was forced to go to King County small claims court, where I was awarded a refund of over $700.

They are amazing. I've been going there for years and have usually had good results. There have…read morebeen a few stumbles here and there, but my issues have always been resolved.

Zero stars if I could. They will make your computer unusable and leave you high and dry with zero…read moreaccountability to fix what they broke. At least that was my experience. Avoid seeking help from these guys as they will do everything but help. And then they will be rude and dismissive of your concerns on top of that. It was a terrible experience that I hope others never have to experience. Save your money and go elsewhere dependable.

Update: 11:33 AM on 3/24/2023 in response to Emerald City IT's Google Review comments, "This man…read morebrought in a computer after he experienced "pops and cracks" coming from the motherboard. The computer is not fixable. I think he smokes meth..." When I brought my computer in, I mentioned "cooling fans grinding a bit and the graphics card putting off a static buzz" - all communicated over text message which I have screenshots of. Never once did I mention "pops and cracks" coming from the motherboard. That was a previously non-existing issue until Correo worked on my PC. Also, to say the computer is "non-fixable" is a completely false statement and reflects your capabilities. I have another shop FIXING it as we speak - just for a lot of money because of the damage done by Correo and Emerald City IT. As for smoking meth, very mature move from a business owner... Good to see customer services comes first. STAY AWAY!!! COMPUTER RUINER!!! This guy is a hack!!! He will fry your machine, and then make fabricated claims about "existing electrical damage" being the reason for the computer being fried. Additionally, he will fail to provide a logical explanation for what caused the issue. Long and short of it, I dropped off a functioning computer, and a day later picked up a $2,500 paper weight because of the work performed. Do I have a story for you... Last Sunday, I took my custom built gaming PC in for a standard hardware cleaning and maintenance. It was working perfectly fine beforehand - I was gaming current gen games until 30 minutes before dropping off the computer. Because it was a few years old, I wanted it to receive a professional deep clean and maintenance - boy was that a mistake. Through the cleaning process, Correo fried the motherboard, and rendered the computer non-functioning (it was never clearly communicated that the computer was now non-functioning until I took it home and fired it up). He then tried to upsell to a newer motherboard because of the "electrical damage" to the existing motherboard. He also tried to sell me a new custom built gaming PC (for $3K-$5K) apparently because he fried my computer. I said no, and that I wanted my current computer "running as best as possible." Flash forward - I picked up my computer Monday (still surprisingly dirty following a professional "Clean and Tune-Up"), took it home, hooked it up, and... FRIED! The PC wouldn't even boot past the Bios screen. I immediately tried texting Correo for assistance - no response. I then called Correo for assistance - he answered the phone but refused to listen to me, berated me, continuously interrupted me (despite his insistence that interrupting is rude), and eventually hung up on me because he refused to address the situation. That evening I sent a follow up email requesting assistance - NO RESPONSE. Emailed again Tuesday morning - NO RESPONSE. Emailed again Wednesday - NO RESPONSE. Left a voicemail for Correo on Wednesday - NO RESPONSE. Emailed again on Thursday - NO RESPONSE. Left ANOTHER voicemail on Thursday - NO RESPONSE. Finally, my wife called Correo on her phone, connected with him, and the same phone conversation as last time ensued - she was nothing but pleasant, and tried to clearly, calmly communicate with Correo. However, Correo continuously interrupted her, didn't listen to her, berated her, and eventually hung up on her. I have now taken my PC to another PC repair company, and they have validated that all damage done to the computer was a result of the work performed by Correo and Emerald City IT. They made it explicitly clear that there is no way I would have been operating the PC, let alone gaming, if there had been electrical damage to the motherboard before dropping off the PC at Emerald City IT. Fortunately they can salvage the PC... but only at 10X the cost of a standard tune up because of all the parts Correo fried... To summarize, ABSOLUTELY DO NOT use Correo & Emerald City IT for any IT related matters. He will damage your assets, drag out the process, cost you A LOT more money in the long run, and be a completely rude person throughout it all. Buyer beware...

After working with Lapchis Consulting for over 2 years, and continually receiving speedy,…read morethoughtful, and effective technical support and service, I knew it was time to do the right thing and thank him in the form of a Yelp review. I have found no gaps in the range of services provided; from custom software support, business data management, and emergency assistance, right down to choosing the right computer, and insight into computing trends. Sometimes I wish my computer broke down more often... (just kidding Dennis!)

My computer suddenly stopped working and I needed for my small business. Very soon after I…read morecontacted Lapchis Consulting, was Dennis at my business to diagnosis the problem. It turns out, my monitor was broken and not the CPU(thank God). Dennis let me borrow a spare monitor of his for a few days, and he even recommended a new monitor on amazon(total value add!). Thanks for the great service.

We were having a lot of grief with the wi-fi in our home. Hugh came out on fairly short notice and…read morecreated order out of chaos. His knowledge was obvious, and it was obvious he cared about getting the right solutions for us. Two days after his visit we started having even worse problems than before he came. Hugh took the time in the evening to have a lengthy email exchange that didn't resolve it. The next afternoon he found an opening in his schedule and came over again. Turns out the problem was that I had moved one of the pieces of gear he had installed, and this made it non-operational. He fixed that and then successfully guided us through a few more issues. We are very happy with Hugh and his service. It's inevitable that we'll need more help in the future, and he is now "our new best friend," in the words of my wife.

As in the other reviews, Hugh is THE MAN! He has solved…read moremultiple networking, syncing and sharing issues with multiple devices in our office and personal devices. Always calm under pressure and easy to talk to. For all of your Tech needs, I highly recommend Magnolia Tech Support be your first and only phone call.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.