I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Sean at Eugenius came in and worked our server and network so it ran efficiently with all the…read morenecessary HIPAA and protection necessary for our practice. They were well prepared so that we had no down time for patient care. All software and hardware were updated and coordinated. we are truly grateful for their professionalism, efficiency and care. They were also the most cost effective based on our comparisons and the fact that it didn't take weeks and multiple technicians to troubleshoot the issue. Sean has my highest recommendation without reservation!

Stacy & Joey got me into a new internet plan and i will save money. Nice thing is that it is same…read morerate forever. It is a better plan too. Thanks Joey & Stacey!

I am writing you for I was totally impressed by an ASTOUND co-worker, Joey Langer; his customer…read moreservice was EXEMPLAY. Here's why: I visited the Astound PO store two weeks ago and addressed my bill with a representative. We agreed upon a fair price point. Following, I received a bill statement from Astound highlighting an increase to $149.00 which was almost twice my previous bill and more than double the new price point agreed upon when I visited the Astound PO storefront. So ... I dropped in on SATURDAY, November 15 and met with Joey; he was working alone and there was a line literally out the door. He was gracious and timely with everyone one of us. This was impressive! When we spoke, he said he would get back to me on Monday for he needed to reun this by his supervisor or team. Today, MONDAY, the 17th, he called me with good news, the plan was reduced. And he demonstrated what he promised: 1. A call back 2. And follow through on the billing And I am happy to continue to be an Astound customer another year due to Joey's service.

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

Going into a cell phone store is always a chore and feels like it takes the whole day. That said, I…read morewas really pleased with the customer service at the T-Mobile location on Bethel. The manager brought out cornhole for my daughters to play with while we waited. Kainoa helped me get set up with home internet without trying to sell me anything I didn't ask for. It was honestly refreshing.

I went to Tmobile in port orchard to talk to someone about my new service I switched to....the…read moregirl was rude , yelled at me because I said " I came here to reduce my bill, but instead it went UP" WHAT HAPPENED??? I went to upgrade my box...they said there was no cost for this. I also said...I'm paying $50 a month just for internet, and I see you have cheaper plans. I chose the $45.00 plan. And yet my bill went up. All I asked for was an explanation...and this stupid tmobile kid employee yelled at ME. All these cell companies are lying garbage..and these kid employees are morons

Robert is AWESOME! We had DTC come out to install a 6 camera system on our house. Robert was very…read morecommunicative throughout the whole process, explaining the steps he was going to take, how he was going to install them, as well as any recommendations for installation or positioning of the cameras. DTC did a careful job with the install, and took plenty of time to go through and do things right and go over the configuration of the system. They have been responsive post-sale with any customer service questions, and stand behind their service. I like the fact I'm going with a local company and not just a sales rep for a large installer that farms out their tech work and you won't hear from again until your contract is up. His work is clean and top notch and most importantly he always made sure that we were happy!!!

From the owner: Since 1989, Diversified TeleCom Corp has been installing business phone & voice mail systems and…read moreproviding voice mail services to businesses in the greater Puget Sound area. We also install next generation VoIP based & SIP based phone systems. We also sell and service surveillance systems. We are licensed & certified to install voice & data network cat5, cat6 and fiber optic wiring and cabling, & video coaxial cable. DTC sells music on hold and promotions on-hold digital MP3 players for phone systems. We provide overhead music, paging and intercom systems. We also provide beeper and pager service. We truly are your one stop shop for all of your telecommunications needs. If we don't have it, we'll find if for you. Over 30 years ago, DTC innovated voice messaging as a service in the Seattle area. During this time, DTC has provided Seattle area businesses, medical clinics and doctor's offices our custom designed reliable, & flexible answering services & emergency on call services at less than half the cost of a live answering service.

A trusted colleague from work recommended Bob Karas from NewTech Communications. NewTech mostly…read moredoes commercial jobs, but they agreed to come out to my townhouse and do the CAT6 network cable installation that I needed. Bob and his crew did excellent work, and the price was reasonable. The job was completed on time and within budget. I'd hire NewTech again if I had future cable installation needs.

From the owner: NewTech Communications, Inc. is a family-owned local company, serving businesses in the greater…read morePuget Sound area since 1985. Our goal is to provide the best possible communication solutions, products, and services for our customers. Our services include Phone System Sales and Service Voicemail Systems VoIP Voice & Data Cabling, Structured Cabling & Paging. Give us a call today!