I've used Network Fixes who should be known as Puget Sound Computer Help three times and been…read moreextremely pleased with the results. I've recommended them to five of my clients that I set up, review, and train in QuickBooks and Quicken and several of my friends. The first was for help with setting up a wireless network for my laptop PC and devices to access. Bruce Miller, the owner showed me how to make sure that mine wasn't competing with the signal strength with other nearby networks. Which happened to be the case. What I learned from that experience I was able to use to set up my parents network. The second was when I mentioned to him a few months later how tired I was of seeing ads pushed to me on my computer. He showed me how to download and install a host file and reduced my annoying banner ads by 95%. The interesting thing was that my computer is now operating faster because it doesn't have all that ad cluttered bandwidth to process. I was also able to test this when I went to my parents in France and used their ancient Wireless G Apple network without the ads. A third time was when I was wanted to set up dedicated phone lines for my QuickBooks and Quicken set up, review, training, and troubleshooting business in Seattle. He told me about an affordable device on Amazon that uses the Internet, helped me buy it, sign up for a very inexpensive monthly charge ($1.49 a month and 2 cents? a minute, much less than having Century Link or Comcast), and configure the lines. Now when line 1 rings, I know it is from my Craig's List ads and for line 2, I know the call is from someone who saw my profile on Yelp (rhymes with whelp). Using these lines has improved my marketing. So when I have questions about upgrading my computers, networks, what to buy, and what to avoid, he is my reliable go to guy.

B11 Tech Solutions specializes in connectivity issues. Jhonata at B11 solved two different problems…read morefor me in 2025. First, he did trouble shooting on internal phone wiring problem (static, dropped calls) that Comcast refused to deal with. He checked all the wiring and devices and found the problem (bad wires) and fixed it. Has been working great since then. Given how well he did with the wiring issue, I asked Jhonata to tackle problems I was having with home WiFi. Some computers and printers/scanners were not being "recognized" on WiFi or were inconsistent. This was driving me nuts and made the WiFi next to useless for file sharing and printing. Jhonata did a deep dive on my systems and connections, even taking one computer to the B11 lab for analysis, scrubbing, and reinstallation of files and apps. He did not quit until he had diagnosed and resolved all the problems. He ended up installing a new mesh router and some new high-speed cables, and removing Norton 360, which was the source of many of the blocking issues. The computers, printers/scanners, and WiFi are working great, now. And the speed of the system is amazing. I cannot recommend B11 Tech Solutions enough. Jhonata is deeply knowledgeable about technology and just loves it. He pursues a problem until he finds a solution, no matter how complex. He is easy to work with and communicates clearly some pretty technical stuff. He included a description of the problems and solutions with the final invoice. Superb service!

Rez Construction has had the privilege of partnering with PrismRoute on a couple of commercial…read morebuild-outs, and the experience has been nothing short of outstanding. PrismRoute exemplifies effectiveness, timeliness, and integrity in every aspect of their work. Their team consistently delivers high-quality results, adhering to schedules and ensuring seamless project execution. What truly sets PrismRoute apart is their unwavering commitment to maintaining open and honest communication throughout the process, making collaboration effortless and productive. They tackle challenges with professionalism and deliver solutions that meet and often exceed expectations. We highly recommend PrismRoute to anyone looking for a reliable and trustworthy partner in the construction industry. They are a company you can count on to get the job done right, on time, and with the highest level of integrity. We look forward to working with them again in the future!

Our laptop recently received a pretty good bump and wouldn't power up. My wife dropped it off and…read morepaid $45 to have it looked at. They said it was a motherboard issue and that a hairline crack was found. Our options would be to pay $250 for a new motherboard or $115 to have the hard drive backed up onto a thumb drive. My reply... No way! I took it apart myself and found 4 ribbons disconnected. When they reassembled the laptop, these were left off. I know this because I had opened it myself before taking it to the "professionals" for a diagnosis. I pulled everything apart and reassembled it, connected the battery and voila, it works. In fact, this review is being typed on the same machine that just a few hours ago needed a new motherboard. I inspected the motherboard on both sides looking for this "hairline" fracture, but found nothing. My opinion is that they either know nothing or tried to deceive us. I'll never trust them for technical help. They have lost any possibility of future business and I'll be sure to steer others away.

DO NOT....I repeat DO NOT GO TO OLSON TECH COMPUTERS!!!…read morethat's the short story, want my full experience read on :) Day 1: I dropped off my computer with Nick on a Tuesday afternoon. Nick told me it would cost $75 for a virus wipe. he said "ill give you a call tomorrow and let you know what's going on with it but we should have it back to you within 2 days." Day 2: 5:30 came and I hadn't heard yet so I decided to give them a call to see what they have found out. No answer on either line so left a voicemail. Day 3: call and leave yet another voicemail at 10:30am. and call again at 5:00pm but don't leave a voicemail this time. Day 4: call yet again and no answer, I call a friend of mine and she was driving by the shop anyways so when she saw the open sign was on she stopped in for me. Nicks mom was at the counter and I was told she went to the back and was not able to locate the computer because there where "so many back there" but she would leave a message for Nick. Day 5: I receive a call from this same woman in the evening and she tells me the computer has been located and I would receive a call to pick it up tomorrow. GREAT! Day 6: I receive a text from Nick saying that they are working on the computer now but if its not done by 6 tonight that it could be picked up tomorrow AFTERNOON. He also asked if I wanted the windows updated which comes free with the $85 virus removal....WAIT A MINUTE we are well past the 2 days originally told and you are now $10 over what was originally quoted?!? I was not a happy girl so I called him on the phone directly to clear up the confusion. He told me "fine ill do the $75 PLUS tax!"...okay no problem...Also I asked why I haven't received any calls back and now it may be another day or two before it was finished and he instantly got furious with me and said "DO YOU WANT US TO FIX UR COMPUTER OR NOT! OTHERWISE COME PICK IT UP" every time I tried to speak he would cut me off and ask the same question. I eventually told him i would come pick it up today. Sure enough the computer was never once turned on or worked on and he was unwilling to tell me what all the misleading info was about. He seemed stressed and in my opinion does not seem like the kind of person that can deal with stress or ANY kind of pressure. Sure he may have been busy....but if you give a customer a deadline and you are unable to stick to that give them a call or better yet answer there voicemail messages. i called Tech Mob in Snohomish and sure they are more expensive but where so kind and understanding of my now emergent need of having a working desktop. i drop it off in the morning and they promised to CALL if any plans change and a day to pick it up. Now why couldn't i have the same respect of communication? i understand things can get busy but i would have appreciated the update, not feeling ignored, and feel my computer is lost in the back somewhere. This shop owner has terrible customer service skills in my opinion and yelling at ur customers over the phone is not gonna get you referrals.

I have been using ACI Micro since 1995. They custom make and repair all of my CAD workstations…read morethat I use on a daily basis. If I can't fix it or if it's time to upgrade to the best performance workstation, I go to Paul, Julie and Russ every time with absolutely no regrets. They understand what emergencies are about for my business. I can't remember even one time over the last 19 years that I've had to wait more than 1 day for a repair. When it's time to build another super CAD computer, Paul searches for the latest hardware and sorts through best and not so best with me. His research and resources are invaluable to me as I don't have the time to keep up on current hardware nor compatibility issues. When I first visited ACI in 1995, I was shopping for a 21" monitor. They were in a little "hole-in-the-wall" shop near Northgate. They were very busy with people coming and going, supplies stacked above shoulders in the shop and behind the counter so I stood back and watched. I noticed the people were NOT buying just whole computers, they were bringing in custom boards and parts from their own projects as well as buying full systems. They were UW students and Professionals alike. I had just discovered where the REAL NERDS went for their supplies !!! And the owner Paul was able to help them all. I also noticed the prices were the best I had ever seen. The presence of so many NERDS confirmed that too.

This place is not just computer repair and service. They sell computers too. It's hard to find a…read moreplace to buy computers where you can actually talk to an experienced technician beforehand. Unlike the "technicians" at BestBuy, these guys have been in business a long time and know the business inside and out. I have used them for business computers since about 2000 and will probably use them for my next personal computer purchase as well. They also do computer repair and will not charge an arm & leg for it. They will be up front with you on whether a repair is worth it or not. Prices are very reasonable all around.

CMIT Solutions of Bothell is our contracted IT Provider. I had my first interaction with them (had…read morea tricky permissions issue) and so I contacted them. I've worked with a number of third party IT departments over the years, so I crossed my fingers and hoped that I'd have a solution sometime next week. Imagine my surprise when I got a response back, and a live tech assisting me in less than 5 minutes flat. Literally! I was blown away by Greg's helpfulness, professionalism and efficiency. I can honestly say that service like this is better than any I have experience prior.

Larry was very nice and professional. He fixed my computer and saved me $700 by not having to…read morepurchase a new one. The one thing he could not fix he told me how to operate around it. Great idea! Larry is great! I would certainly refer him to all my friends.

A few years ago I went to Sure You Can to have a new screen put on my laptop and was very impressed…read morewith the quick and convenient service. So, when my computer had issues and I thought it was done for, I called them again. Larry picked up my computer the same day I called and got it back to me the next day fixed and ready to go. He also facilitated getting me a wireless printer and set it up for me. Reasonable prices, quick and convenient service. Definitely my 'go to' computer guy.

I had my internet upgraded in my house by these guys. For years I have been doing piece meal…read moresolutions by myself. I finally splurged a bit and called a professional. I gotta say these guys are great. Jeff explained everything and walked me through set up and install. It has made my house so much more functional. I love their service and their willingness to solve client problems. Totally worth calling them.