My internet was down during my grandmothers funeral meaning I was unable to watch it via Zoom…read more Atlas REFUSED to help me and the service technician made fun of me over the phone and said he'd fix my internet when hell froze over. F U Shane.

I requested a technician to check my internet connection this morning. The Company sent one guy…read morewhose name was Davis to my business site within half hour. Amazingly, he quickly found the issue and figured out for me. The technician did a really good job. Thumbs up! Thank you, Atlas Network.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

We asked for Peter to come out to our home on harstine island to do a test for a satellite system…read morefor internet that has a $1000.00 surcharge, which we were willing to pay because it is such a source of stress for us. Well, he came up with an option without the surcharge. He just finished installing and did such a great job. He wired our tv directly (which I did not expect) installed equipment, and wow! I think he created a miracle that I never thought I would see here where there is no fiber optics! He not only did a great job of installing, but solved a problem that has plagued us for years. My wife can now work from here with no concern for being cut off...Peter has made our life...peaceful again! Thank you Peter!

*Highly* recommend Peter! I needed help installing a Starlink satellite dish, and not only did he…read moreinstall it with all the bells and whistles, Peter mounted it to a 100' tree where we're now getting super fast, reliable WI-FI. Peter scoped out our property to identify the best tree for mounting (we live in a forest), ran cables from the dish into the house with clean, strategically placed hardware, and was super meticulous about clean up. It's rare that I've encountered someone not only with such highly cultivated skill (electrical + tree), but also with such strong attention to detail, clear communication, and genuinely great personality. Peter ticks all these boxes. Thanks, Peter!! :)

David was exceptional. I wanted to install a wired surveillance camera system throughout my 2-store…read morehouse and had requested quotes from all over. Contractors who came to inspect my house either told me they could only place cameras around the outside with ridiculously expensive quotes, or flat out claiming that the job was impossible given the house set-up and that I should resort to a wireless system. I was on the verge of giving up but decided to try one last time, that was when I contacted David for a quote. Not only did he say the job can be done, but also walk me through how he would do it, give recommendations to make the system more efficient, and provide a very reasonable quote, all while remaining professional and nice the entire time. The job was top notch and completed on time. David even checked back a few weeks after that to ensure everything was running smoothly. I'll definitely contact him for related projects in the future.

I requested to have an Ethernet connection installed in my bedroom so I could possibly have two…read moremodems if I wanted. I got exactly that. Not only did he do it but found an easier way to do it and brought the cost down. I was grateful to have him come install it in my bedroom. You can tell it was done by a professional who knew what he was doing and came in cheaper than what he quoted me over the phone! The service provided was top tier and I would not hesitate to call him back if I ever needed anything. As he left ha made sure to let me know that I was welcome to contact him with any questions and would come troubleshoot if there were any issues! I don't know what all services he provides but I do know I will contact home before I check with anyone else. He also came on very short notice for me which was amazing.

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

I had Kirill come out to help with some network cable routing in my house to help with wireless…read moreissues I was having during work. A few other companies sent out employees to run estimates, but Mulitmedia Circuit and Systems responded very quickly and said they could confidently do the installation on the same visit. He came out as promised and very quickly finished the work. Kirill even offered to help with a few aesthetic issues he had noticed during the installation, such as removing an exterior, unused coax cable and also filling a hole in the siding that he had noticed. Multimedia Circuit and Systems was incredibly fast in both their response and the installation, and I plan to reach out again for help with some PoE camera installations. I would highly recommend their help for network installation work!

Kirill did a great job wiring our home for Ethernet. While my original plans weren't fully…read morefeasible, he helped reason through alternative wiring approaches and we settled on a setup that I'm super pleased with. In addition to advising on the network, he also helped future-proof it a bit by running a few extra cables and he even setup a line to pull an additional cable through a particularly difficult section of the house should we need it in the future. He setup the cable terminations with the flexibility I needed as the physical location of our switch is still a little in flux. Overall, he was great to work with and did high quality work, consistently going above and beyond my expectations.

On the recommendation of my son, I contacted Seattle Sight and Sound for an estimate on a wall…read moremounted TV and an update to my antiquated sound system. Having just completed a remodel, I was not interested in ripping into the newly painted walls and ceiling. Steve came up with the idea of a Samsung Frame TV, using the existing long unused ceiling speakers, and adding a Sonos 5 for music streaming. Within 10 days from start to finish, the project was completed. The installers were efficient, respectful of my space, and tidy. The entire experience was very positive and I love the end result. I would highly recommend Seattle Sight and Sound.

*disclaimer, I don't review often and only for exceptionally positive service…read more Very professional service from the initial quote to installation. We wanted to install a 70 inch tv on a moveable mount in the only place it would fit (above a weird, fake fireplace that came with the house). Friends suggested going with one of those cheap $70/hour places but we wanted it done right and safe. When we found this place, it first seemed a little too fancy and I worried they wouldn't do a small job like this, but Rob was great about explaining the cost and process and everything worked out. Very happy with the end result and we can sleep comfortable knowing it won't fall on one of our pets. Highly recommend.