How did my garage door end up so mangled you might ask?…read more Well, since you asked, I posted a chair on FreeCycle. Ok. A woman came to pick it up. Ok. This is when it gets interesting... She gunned her car backwards up my driveway-- with the hatchdoor open. Yep. The open hatch caught on my open garage door and ripped it off the track. (Her car didn't fare much better.) Enter George from Sevan Locks & Doors. George answers his phone! We made an appt to have the door fixed the next day. Boris came out and fixed it! Reasonable fee and excellent work. Thank you George & Boris. I found Sevan locks & doors on the BBB website. They were the only company in this area to have an A+ rating with no complaints. They are also a member of BBB which was even more reassuring. I wish there was a BBB for FreeCycle customers...

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

I never heard back after the initial phone consult. Was told I'd have a quote for upgrading my…read moresystem and just ghosted.

I have used Adam over the last 18 months to make my home a much better "home work environment". I…read moretrust his assessments, his recommendations, and his work quality. I never felt over sold, and my home networks are buzzing along happily and efficiently. For my home, he has: installed Brilliant command centers, installed Sonos throughout, upgraded my tv viewing experience, put in mesh (smoking fast internet now!) alongside new router/modem, set up a comprehensive security system and cameras, and consulted on an EV charger for garage. And the icing on the cake: he is funny and a great conversationalist! If you are longing for a home automation expert: call Adam. Now.

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Random Xfinity equipment showed up at my address that I hadn't ordered. I tried resolving it over…read morethe phone but never received a clear resolution so I opted to come into the store. I was greeted upon entering who put my information into the system and told me I was in queue. It was New Year's Eve so I thought it wouldn't be busy, and I was wrong. A couple other dozen people had the same thought. I would highly recommend making an appointment because people with appointments received priority in the queue. The lady who checked me in would clearly say, "[Insert last name] is ready for their appointment" versus "[Insert last name]?" - I imagine this was partly to let all the rest of us know the person was jumping the queue. I sat there playing on my phone for twenty minutes before being seen. You never know what the person in front of you needs - could be dropping off equipment or could be asking every conceivable question about phones and cell phone plans. Be prepared to wait! The gentleman who helped me was super nice and apologetic. I told him of my weird interactions of late with the call center and he was able to correct it. He even found an erroneous low dollar recurring charge I noticed but thought was something else and removed it. I also appreciated he gave me the resources to handle if a phone center employee gets creepy again. After I was able to talk to the rep I was only there for another ten minutes and off I went!

where do i behin? customer service is a joke. this service is AWFUL. always lagging always stopping…read morein middle of shows or not working for months. wrongfully charged. rude staff. harassing staff. horrible customer service. have not had one pleasant experience to this day. tried to call for 2 years to fix an issue with the account, and they have yet to fixed it or do anything. instead they mess up my account charge me 3 times in the month when I'm calling about the bill in the first place. idiot changed my accoutn to bill per week and then charged me that day!!!! the next day and a week later!!!!! I WAS AND STILL AM FUMING MONTHS LATER. what an idiot? what kind of customer service is that bs? i try calling for hours daily and no success I'm in literal tears over this. but then after they illegally charge me Im smart to remove my card before they charge more illegally. they're response ? keep calling me every day 7 days a week spamming me and harassing me for payment. and now they just shut it off on me. what a stellar company. harassing long term lifetime customers . I am so disgusted of this company and their poor management and staff and customer service. I wasted many hours calling them to get no where and made many reports no one followed up on. been 6 months now. will never recommend this company to anyone! iTS GOD AWFUL. calling harassing your customers after outside of business hours? waking me up at 5am on a Sunday? and late at night ? unacceptable.

Great company, highly recommended Stanwood Silvana Crest…read moredual swing gate operated by Liftmaster CSW24UL, connected to exit loop shadow and safety great job done!

From the owner: Expert Installation & Repair for Electric Gates, Garage Doors & Access Control!…read more With 12 years of experience, we specialize in installation, service, and repair of electric gates, automated doors, and access control systems—ensuring security, convenience, and reliability. Call (206) 953-3470 for fast, professional service today!