I called H2 asking for help in correcting my home theater setup after moving from an apartment to my first house. The next day I sent an email through their website asking them for help. No response came over more than a week. Hey, I would have understood if they didn't want to take on my project, but they could have at least called or emailed me back to decline so that I wasn't waiting around hoping. It's hard enough to ask people for help - it makes it harder when the request itself is ignored. Turns out I only needed to upgrade my subwoofer from a 10" to paired 12"s - so H2 lost an easy $3.5k sale and gets a bad review out of it. You should probably expect that they aren't going to respond to you either - who knows where their line is if 3k isn't enough money to matter to them. ¯\_(ツ)_/¯ read more

Responsive. Knowledgeable. Meticulous. Friendly. Fast. Helped us find the right solution to meet our needs. Then installed it with no fuss.

I needed some sound system solutions for the house just purchased. The previous had many ceiling speakers installed in place, but not Amp or receivers to run them. Spoke to James for a free home consultation and the proposal was reasonable to meet my needs. He did a great job to install the system also was honest on the part he did not need (credits). Not only the speakers are working now, but also the cable management in my data closet is better. I will definitely recommend him, and will be a return customer when I want to add some speakers in my back yard. read more

H2 Audio Video - Clean installation - Home Theatre Installation Near Me

Great knowledge and service. Professional from start to finish. Friendly and answered all my questions and concerns. 5 Star all the way! read more

James did a great job in installing my new frame tv. There was a bit of troubleshooting he had to do to find the right solution for my setup but I'm pleased with the results. He was responsive and professional, I would recommend his services. read more

James was an incredible person to partner with on my home entertainment system. He helped me identify the pieces I needed in addition to procuring a sound system that fit my budget. The install went smooth and his team cleaned up after they were done. It was as if they never came. Lastly, he showed me how everything worked and gave me his personal contact info in case I needed to reach him directly. I highly recommend H2! read more

H2 Audio Video - Finished setup. - Home Theatre Installation Near Me

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James and Michael offer a personalized service for home audio/video installation. I am very pleased in surprising ways, where I was concerned about cable concealment, they quickly suggested a solution that was both cost effective and attractive. For the soundbar, they offered a floating mount. James suggested a perfect place on the wall and illustrated it visually before installation. Could I have found these solutions and installed this on my own? Possibly with help. But why risk a costly mistake and the appearance of shoddy workmanship? From the start to the finish, H2 Audio Video came up with cost effective suggestions and responsive service. James had the sort of can-do attitude combined with clear communications. It's the sort of outfit that I'd run if I were in that business! Any thing that could be better? There's no way to prevent stock shortages or wear and tear on delivery trucks. James will be back in a weeks time to deliver stands for the rear speakers and remove some packaging. Life's rarely perfect. :-) My only regret is not having used H2 sooner. They are top notch. read more

H2 Audio Video - 65" LG OLED C3 TV with Sonos Arc soundbar and Midlite Power+Port HDTV Power Solution - Home Theatre Installation Near Me

James has been helping us upgrade our home audio/visual a bit at a time. It's been a great experience each time! That's why we keep coming back. Sound and picture are vastly improved. It's good to be in the hands of someone who knows what they're doing and makes great recommendations based on your budget. Highly recommended! read more

I had a great time collaborating with James on our home theater setup. He was flexible and had great suggestions to help me work through building a plan I was excited about. I had a sense of what I wanted but James really helped flesh out the equipment we'd need to make something really exciting. It's always been a dream of mine to have a space like this and James and Scott helped make that dream come true. James and Scott reworked the wiring in our theater room and did an incredible job of installing the projector, screen and all of the audio equipment. They were so easy to communicate with and schedule, worked through any challenges the site had, and didn't seem to mind when I kept poking my head in to check in on the progress because I was so excited to see it all coming together. James and Scott also did a complicated install of a Samsung Frame through a piece of glass over our fireplace - it looks incredible. The experience was awesome. James and Scott will be my first stop for any future AV needs. read more

I would highly recommend H2 for any audio/video installation or repair. James was able to schedule a service call within two days of calling and was able to troubleshoot my problem and fix it in one visit. He was very friendly and his pricing was very reasonable. For any future A/V needs, I will definitely give him a call. read more

If you want to hire the best, stop messing around, read this review, then and hire these guys. James and his crew are extremely good. I did a LOT of research looking around for the right company to help me bring my home theatre design to life. James was very responsive and helpful leading up to the install. I also had them order exactly what I wanted. He scheduled a date to install, came on time, and efficiently knocked out a pretty large project in 1.5 days. Highly professional and helpful. They made sure everything was perfect, wires were organized and labeled. James also made some adjustment to some of the management hardware to better fit the situation. I am extremely happy with their service and installation quality. read more

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I was looking for a specialist in A/V for help retrofit build in speakers in our home theater. James from H2 audio was super responsive. He was very knowledgeable and provided helpful recommendations. After quick back and forth, we agreed on scope and price. James and one assistant completed the work in the time and cost agreed. His attention to detail was remarkable. Communication was top notch. We were very pleased with the project results. Glad we hired H2 audio and we would definitely hire them again for another project! Highly recommended. read more

James and Scott helped us set up our home theater in our basement . They were very responsive right from the beginning and particularly accommodative to our budget and specs . We reached out to them after talking to couple of other experts and they were very budget friendly and offered a clean service . Would highly recommend them for any home theater installation. read more

We wanted to get our LG GX TV mounted in our home with no visible wires. We had no outlets behind where the TV would go, and weren't sure if this sort of job would require an electrician in addition to someone to mount the TV. I was referred to James by another company, and I'm very satisfied with the work done by him and his partner. They were clearly very experienced and the job posed no issue to them, but James still took the time to walk us through exactly what his game plan was, which helped us feel at ease. We also appreciated that, before any holes were drilled, they made sure we were 100% comfortable with the placement of the TV using tape as a guide. Without us needing to contact any other specialist, he installed a new outlet directly behind where the TV would go, resulting in a clean, level, wire free, flush TV mounting. I would definitely recommend James to anyone looking to install a TV in their home! read more

I needed someone to come out and give my home theater and overhaul. I thought by buying expensive speakers and tuning things myself I would end up with a great sounding system, I was wrong. James and the guys and H2 have been phenomenal. Not only is the system they installed clean looking, it sounds amazing. They took their time carefully working with me to design the perfect system for me.....and I had a lot of things I changed along the way. When it came to the install, they took their time and made sure everything looked perfect. I could not be happier with the service and installation I received from H2. Huge props to James and his team for nailing exactly what I was looking for. Blown away. read more

Installed a Frame TV for me and ran cables behind drywall. Prompt communication, great service. Would hire again!

Service was super quick! The technician really knew what he was doing and asked a lot of questions to ensure we had the best experience possible. read more

James and Scott from H2 AV are the best in the biz! This is the second time I've used them for home theater installation, and if/when I need AV support in the future, they will be the first I'll call. They are smart, friendly and truly love what they do! Their work is exceptional and I'm very happy with the results they've produced. I recommend their services without reservation. read more

H2 Audio Video is the company I go to for all my audio and video services - whether it's setting up our home theater system or even smart lighting/appliances. The guys are great to deal with, highly professional and stand by the work they deliver on. Highly recommended! read more

James was a great hire. I needed someone to mount a new LG 77" TV over a tiled fireplace. I had a 70" TV already installed over the fireplace. I was getting quotes from many places around $1000+ and would take 3+ hours. James charged me nearly half that and was able to complete it within an hour and a half. He did run into a problem when he tried to use the old mount that I had originally installed on the fireplace and had to remove it to install the new mount. He didn't charge me for his time to remove the old mount and install the new one. James and his crew cleaned up afterward, set up the TV, and made sure everything was working before leaving. Would hire again. read more

James and Scott are great. They did a great job setting up my home theater, which included hanging a very large TV and running cables behind drywall to keep them hidden. I am very happy with the result and highly recommend them. read more

James and his team did an EXCELLENT job installing my home theater system and TV & in-wall speakers in my family room and living room. I originally hired a local AV company that went bankrupt in the middle of my project! James came to the rescue, looked at the half-finished project and made some great suggestions to improve the sound and look of the system. I could not be happier with the finished product. And James has also been helpful with some minor issues that came up after the install (not his fault). I recommend H2 Audio Video very highly for excellent service before, during and after the installation of any home video/audio system. read more

I've never been treated so well by an AV company!! I hired H2 to install the AV at the VFW Hall on Mercer Island, he put in a receiver and set it up so everything (music, PowerPoint, microphone...) works seamlessly with one remote! don't know what I would do without James. He's prompt, knowledgeable, and very professional. And what's more, he answers my phone calls and text messages if I ever have questions! He's even been known to FaceTime with me to help me troubleshoot if any renters have changed the settings or messed around with the equipment, and he helps me get it reset and working well again. Thank you James!! read more

James and his team provided true white glove service and listened to my needs and budget to deliver me an amazing home theater my whole family loves and uses every day. He really is focused on his customers and making sure they have a great experience no matter what. He evaluated my space and gave me a great set of choices and recommendations for speakers, AVR, projector, cabinet, and installation based on my budget and what I was looking to do. He listened and worked with me when I wanted to explore different choices and adjust as the project went along. He has also consistently been there for me whenever I have any problems or questions that came up post installation. He worked with me on troubleshooting when we had a bad cable or faulty AVR and swapped them out for different units even months after the initial installation. He really does take care of his clients before, during, and after the installation is done. read more

James - Always reliable, on time and trustworthy! Excellent customer services. Highly recommended!

I had a home theater set up in my media room in the basement to set up a 5.2.2 system. This included mounting a large TV, setting up new ceiling Atmos speakers, surround speakers and additional four outdoor speakers on the patio. Everything you read up on James and crew is spot on. The entire installation was super clean and elegant - they found creative solutions to route speaker wires both inside and outside, got me a clean set up and upgraded my mounting hardware to be rock solid . In addition, James enabled all my data ports to be "live" that allowed me to get gigabit speeds hooked up to the TV without any sacrifices. James is very clear and forthright and you can clearly see he has a ton of experience in this space. Overall, James and Scott are absolutely the best in the business for home theater set up and all networking needs. read more

James is a premier expert in his field. He is very consultative in style, listened to what I wanted as a desired outcome, and made excellent suggestions as to how to achieve that outcome I needed my house wired for sound as well as a killer TV setup. James did all that within my budget, and he was fast and efficient. Without hesitation I would use James in the future for installing or upgrading the AV in my home. Plus he can do automatic blinds and shades for windows! Call James at H2, you will be very happy! read more

H2 av installed TVs and speakers in my bedroom, media room and family room. They also installed our projector and screen for family movie nights and I couldn't be happier with the service provided. All my questions were answered in a timely manner and James was so great at making sure everything went smoothly. He is so knowledgeable and skilled at what he does. I wouldn't hesitate to recommend H2 av. read more

James is AWESOME. I needed help with my existing system. He was quick to respond, came and helped me and explained everything. Very honest person and hardworking. If you need movie room or audio/video services don't think twice. Thank you James for all your help, I really appreciate it! read more

I had an issue with one of the sensors in my house. James gave me very useful advice through chat FOR FREE. Really appreciate his generous help. Will definitely hire them if I have house audio video project in the future. read more

James and crew did a wonderful job putting screens and speakers in our media room. Great communication and fast installation. Highly recommend James to anyone who has audio and video needs. Thank you! read more

James and Scott did an outstanding job setting up my 100 inch projector screen, mounting my soundbar and putting up shelves for my surround speakers. They were knowledgeable, quick and paid a lot of attention to detail. They ensured that everything was properly aligned, all wires were hidden either behind the wall or the equipment, and the whole setup looked good. After they left, I felt that I needed help in getting the projector properly aligned with the screen. I texted James and he stopped by again the following week and helped me get a really good projection. He even had recommendations on things I can do in the room to make the image look even better and eliminate light spread around the screen. Overall, fantastic work and very professional! I would recommend James and team to anyone interested in getting a home theater setup. read more

James has many many years of experience and it showed when he completed the av in 2 of our houses, one recently in an old home and the other years ago in a steel frame condo, while with EAV. I trust him completely to assess the location, spec the gear and install it cleanly without drama. He was dead on in recommending the best tv size for the wall. We had a tight space for the amp and boxes, but through a mixture of manufacturer and configuration it all fits. And if anything is not right, he'll be back to fix it. read more

These guys really know their stuff. True experts with great, creative ideas and a big focus on customer service. No one I'd rather go to for my home theater! read more