Ryan, Patrick and crew are the best in the biz. They're always willing to go above and beyond to provide the best service possible. I had them do a frame up custom build for me and they were great to work with. Ryan took the time to talk with me about what my wants were, and helped me pick out parts that suited me best. They were very informative when I picked up the bike and explained everything they had to do to the bike, and the pricing was very fair. Their communication throughout the whole process was stellar as well. Just recently, I was in there and Jake immediately greeted us asking if we could use any help. He provided my mom with information regarding town bikes and answered all of her questions. Patrick then gave me advice on what I could do to become a more well-rounded rider. One of my favorite things about Eastside is how passionate about the sport the guys are, and their willingness to help anyone who comes into the shop. I'm planning on having another bike built by them, and Patrick has already been more than helpful with that as well. These guys are well worth the drive to support them. read more

I dropped into the store to ask some questions about beginner mountain biking and left with a ton of information. Ryan was really interesting to talk to and helped me out with a recommendation for lessons and trails for beginners. I used his recommendations and had a great experience there, too. I am brand new to mountain biking and Ryan took his time to show me around the store and make me feel like a welcome new member to the community. I left the store really excited to get started and I appreciate how knowledgeable and friendly everyone in the store were. This was a great way to enter into mountain biking and I look forward to using this store for my bike/gear needs in the future. read more

This is my go-to LBS. Everyone who works there is friendly, knowledgeable and good at what they do. I always enjoy picking up one of my bikes after a tune-up it's like having a brand new bike! read more

Patrick is amazing! I am pretty sure he can fix anything. He got my new e-bike running smoothly when it needed a couple of tweaks. He also took time to explain to me how chain anomalies occur and other how components work. In general, I am so impressed with the service and support there, and the welcoming atmosphere. I bought 2 bikes from them so far. Best bike shop ever! read more

I walked into Eastside cycles randomly 3 weeks ago. Now 2 bikes later one for me and one for my fiancé we couldn't be happier. Even after I found out that my first bike I purchased wasn't the right model for my riding style the owner Ryan and his awesome team helped me get things swapped out and I found the right bike. We swing by every now and then for a part or repair and it's always such a great experience. It feels like the techs really want me to succeed as a bike owner and go above and beyond to share knowledge and time with me. Thanks Ryan and thanks team for treating us so great. read more

Eastside Cycles - My fiancé on her new Norco Storm from Eastside Cycles - Bikes Near Me - Boise, Idaho

I have taken my bike in a few times this summer and every single time, they have been able to fix it on the spot - for a decent price. Highly recommended! read more

Ryan and Patrick run a top notch shop! My experiences with Eastside Cycles have been nothing short of excellent. They are professional, courteous, experienced, thorough, and very patient. They take the time with all their clients and go over and explain their work so you understand everything they did to keep your bike in the best working order. Every time I've picked up my bike it is in like new working condition! I am truly amazed by their quality of craftsmanship. I am so glad to have found this bike shop! Keep up the great work Eastside Cycles. read more

OUTSTANDING SERVICE. I brought my bike in for a flat repair and it was fixed within minutes. Took my bike for a ride later that day and the tube ended up popping. Confused, I took it back into the shop and Dillon was able to find the problem and get it fixed within minutes again. Absolutely love this shop and the lovely people that work there!! read more

Eastside Cycles is out of my way. Idaho Mountain Touring, George's, etc., is my neck of the woods. But one weekend, when looking for a shop that could fix a flat, I decided to give Eastside a try. I'm glad I did. I've only had small jobs performed by them (flat fixes, tire replacements, etc.). I've only been there a few times. But with just those few experiences, they've created a big fan. They offer top-notch customer service. Every time, within seconds of entering, they have always immediately welcomed and acknowledged me and offered service. Their "service bay" is right out in the storefront. A bike repair stand sits behind the sales counter, alongside a multitude of tools. It provides an element of transparency. In addition, when you ask about an upgrade or fix, you're likely talking to the same fellow responsible for performing that service (if not, they're probably part of the crew present). Their shop has the components you would expect, and prices along the same lines. It's smaller than most bike shops, but they make good use of the space they have. As a Boisean, if looking to browse a wide selection of a specific component, ordering online is the only way to have a full array of options at your fingertips -- even Performance Bicycle doesn't seem to offer all the options. If shopping, Eastside is worth a stop -- or at least a phone call. My latest request for service was to get a new wheelset that I had ordered for my fixed gear prepped to to ride (tires/tape/tube). The other day I was looking at it, and noticed that the logos on the tire were perfectly aligned with the decals on the rims. That's when I realized it's long past time to give Eastside the 5-star review they deserve. They gained extra kudos for both their timeliness and patience in fulfilling this order. They were out of Gator Hardshells in the size I wanted, and needed to order some. The estimated date, about a week out, was spot on: I received a text alerting me that the wheels were ready the very day that was predicted. The kudos for their patience were earned by them tolerating my delay in picking them up... I was slammed with work, and couldn't find the time to make it out there. I was riding my bike to work during this time, and as I'm sure anyone who has attempted to carry a wheelset on a bike knows, it's not the ideal chore after a hard day's work. Well, they texted me again probably 3 weekends later regarding my pending work order. I dragged myself over in an effort to do the right thing, as they had clearly done so and more themselves. Fast-forward to today. I'm riding the wheelset they prepped for me. Everything is grand -- just the reason I picked that shop. I had faith that they would deliver a reliable product, but considering the alignment of the tire logos with the decals on the wheels, they also delivered an attractive product that suggests that their mechanics pay attention to details. I'm more impressed than ever. All in all: If you're looking for a bike shop, Eastside is more than worthy of your business! read more

Best service, honest price, excellent quality and superior communication. Eastside bent over backwards to get my Fox Float fixed. After a quote from SpokeyJoes at $600+, Eastside took care of it for $160. Always someone to help when you walk to triage any necessary repair work. All season long Eastside kept my bike in top shape at lowest price. Thanks to all you folks at Eastside for going above and beyond! I wouldn't take my bike to anyplace else. read more

I really enjoy taking our bikes here for service. From a flat tire to a full tune, the team here is always really friendly and enthusiastic about getting you the best riding experience. A neighborhood gem. read more

If you want real info, real time spent with you, Eastside is where to go! I've taken my bike to them for three years and their high standard for quality repair + quality interactions has never waivered. Now that I'm looking to upgrade my bike, I'm seeing the same patience and detail with all my questions. I almost hate to let the secret out because I love the one-on-one time I currently get every time I go in. read more

I first chose to go to Eastside Cycles because it was within a mile of my house and convenient. A year later, I moved across town and I still make the 20 minute trip to Eastside because their service is absolutely phenomenal! Their prices are very reasonable, they always finish when they promise to, and they are straightforward to work with. They have gone the extra mile for me several times when I needed to get a bike repaired on a tight deadline, or needed to be able to pick up my bike after-hours. They explain what they're doing and why and take the time to educate me. They remember my bike and its history and what kind of riding I do, and they make me feel valued as a customer. I really couldn't ask for more in a bike shop. Keep up the great work guys! read more

We took all four of our bikes in for tune-ups. They did a great job on checking all of our bikes including 2 kid's bikes. The bikes were ready as they promised, it is understandable that they are busy and they did inform us that before giving us an estimated pick-up date. The work was done in a great and professional manner. We really love it. Their staff is friendly and patient. They explained the services done in details, and we think the price is very reasonable. Highly recommend it! read more

Eastside is fantastic! I am an old mountain biker and used to race in the early 2000s. I have a 2002 Santa Cruz ultralight that I have always loved. It needed new wheels and tires after all these years. I went to 2 other shops in town and they simply wanted to sell me a new bike with lower end components. I'm pretty sure they looked at me as an old lady (I am but back in the day.....). Eastside was fantastic! They spent the time understanding what I needed and delivered. They had to build the wheels because they were 26 inches. I picked up the bike this morning and just finished a 2 hour ride. I have my old bike back - it's quick, quiet and light again! I just love these folks! They will always get my business. PS - I'm from Boise, Idaho read more

Great service..bike was ready when promised They take the time to make sure your riding experance is great read more

I've been to every bike shop in this town and Eastside sets a high bar. I special ordered a bike for my son that was on backorder and the communication regarding the timing was great. Bike came in, they called me on Friday morning letting me know they could get it built so we could take it camping that day (we had already left town Thursday night). Came in and picked the bike up on Wednesday. Bike was ready to roll including complimentary slime in the tubes which a lot to shops charge even when buying a new bike. Excellent communication, follow through and overall customer service. And oh ya, they carry the nicest young kids bikes in town-Prevelo bikes. read more

Let me start by saying I am not a cycle person. I don't visit cycle shops often and this is the first time ever visiting one. I live no where close to this place but I personally know someone who works here on occasion and he assured me they would not take advantage of me. My visit was precipitated by our baby stroller having flat tires. We went to Eastside Cycles and was welcomed with a friendly smile upon entering. We were explained our different options for a fix and found the prices to be very reasonable. This may surprise some people but the price we were quoted was the price we paid. I highly recommend Eastside Cycles for anything to do with cycles or inflatable non-car tires. I'll be back for sure. read more

First met the owner when he worked as a tech. at Reed Cycles in Eagle. I would go 20 miles out of my way to get quality personalized service. Good to see that 6+ years later he hasn't lost his enjoyment of serving customers and biking. The staff is proving to be just as capable. Definitely a plus that they are only 5 miles away from me. Service is great and has just about everything a person may need in a pinch. This store is just what Bown Crossing needed. Would like it if they could maintain a selection of clothing, but their space is very limited. read more

Overall great service. Timely, responsive, friendly, provide very good advice on self-maintenance. Helped me research some very specific needs for a bike expedition and went out of their way to help me make that a success. read more

I was thankful Eastside Cycles was open for the start of the Lyle Pearson 200 because I needed a new tire because the one on my bike had a slice in it. I went over to buy a replacement tire ($70) and then they said it would be $10 to do the install. I was in a hurry and reluctantly agreed. It just seems to me that when you drop $70 on a tire that installation, which took them less than five minutes, shouldn't cost me anything. The kid working the counter says he didn't have any flexibility on the matter. Well, I have flexibility on where I shop and it won't be at Eastside Cycles any time soon. read more

Support your local bike shop! It's easy when it is a place like Eastside Cycles. Bike rode better then it did new after their last tune up. Great shop and excellent support after the sale. read more

Eastside is a fantastic bike shop. Ryan, Patrick, and gang are a pleasure to deal with whenever I take my bike in there. They are fair with prices and genuinely seem to have your best interest at heart. I'll always take my bike to Eastside. Love this place! read more

Ryan (the owner) sets a great tone for this place. Eastside has a super helpful, patient and knowledgeable staff who take their time working with me whether it's my cheap cruiser or my expensive race bike. Everyone in the shop is as into biking as I am, and that's pretty darn into it. By far the best shop in Boise. read more

We went in to buy bikes for the whole family. The staff was friendly, courteous, knowledgeable, and patient even after my parents changed their minds a couple of times. They did not talked down to us or made us feel dumb. They did not try to upsell. They were able to order an item we wanted they did not had at the store. After the purchase the staff continue to work with us on the adjustments needed for a smooth comfortable ride. They take the time to listen and came up with incremental options of working on the problem. We stayed well within budget. I recommend this shop to anyone regardless of your level of bike knowledge. read more

The guys at Eastside Cycles were super helpful when we arrived with 3 bikes that were damaged during our recent move to the area. Our family loves to ride bikes, but we are far from knowledgeable about how to maintain them. It was so great to be able to take them to experts who walked us through all of the necessary repairs and even let us know if they didn't think we needed to waste our money on certain new parts that we were afraid we might need. However, they are a little pricier than we're used to. But in this case, you definitely get what you pay for! read more

Have I mentioned I love these guys, umm yes! Broke down again on a ride, actually had to carry my bike to the location. They made me a priority and got me back on the road. read more

My mountain bike has been in dire need of a good tune-up. I took my bike in for an assessment. The guys told me I would be fine getting a minor tune, and that a major tune wasn't necessary. It's really great knowing a business isn't out to nickel and dime me just to up-sell and make more money. I had my bike in the night before my scheduled appointment and had it back the next afternoon. The guys there are very knowledgeable and extremely accommodating with all my (silly) questions. I have also taken my bike in for a quick flat repair in the past. They take care of it on the spot. read more

I needed a few parts for a baby jogger I found on Craigslist. So, not really a bike, but the guys at Eastside Cycles found the right parts and made a few recommendations for keeping the jogger rolling. Nice guys, and the extra help was appreciated. read more

My brake has been rubbing against my rear bike wheel. I called before I dropped in and they gave me some pointers over the phone to see if I could fix it myself. I tried but I couldn't get the quick release to release (yes, I'm weak!). Since they live close to me I rode my bike over and they graciously aligned the wheel properly, asked me to take it for a quick test. I did and it was fine except I still heard a noise. Found it in the front. Rode back and told them what I thought it was and sure enough, that was it. He fixed it :) All said & done, they probably spent 10-15 minutes with me but didn't charge me a dime. Even though I offered. These guys were great with me today. I'll definately be going back for repairs, if needed, before I purchase a new bike... and when I shop for a bike I'll be checking them out for sure! I LOVE good customer service! read more

Went here to get a spoke replaced after it somehow sheared in the middle. While I had my bike in I had them take a look at the shifting, which had gotten squirley over the past year or so. They took care of the fix in a day, called me after taking a look to confirm what needed to be done and make sure I was ok with the repairs/cost before doing it. Shifting came back like new, price was very reasonable, and plan on making this place my new go-to shop. Open until 7 in the summer which helps someone like me who works til 6 most days. read more

These guys are great. My bike sat for 2 years while I was out of the country, so based on their reviews, I took it to Eastside for a tune-up (even though I live downtown). Apparently it was still in pretty good shape and since it is also a fixie and not complicated, they actually gave me a discount! After I paid, I also asked a couple of questions and he explained everything and even made a couple of additional adjustments for me without charging me extra. Two snaps up! read more

I want to echo the good words posted by the other yelp users. I went to Eastside because of the great Yelp reviews. I was not disappointed. The staff is positive, honest, efficient, and friendly. Prices were incredibly reasonable. I can't imagine a better bike shop. read more

I had a bad wreck on my bike on the Greenbelt last Saturday and I was absolutely floored at the fact that my bike was completely put back together ready for me to pick up on Friday of this week this blew me away from the workmanship is excellent the price point for this work was incredibly inexpensive I can't say enough good things about this cycle shop in the care and attention to each individual that comes in is absolutely outstanding. read more

Also caters to roadies! Primarily a mountain bike shop but have had my road bike worked on twice here. They did a great job and it feels like their mechanics hold themselves to a very high standard. Always felt they were trying to keep my overall bill down as opposed to running it up. Hopefully we can get some group rides to start out of here for people living in SE! read more

Friendly, courteous, knowledgeable staff. Best tune-up my bike has had in years there.

Went in with screwed up road tire. I was in a hurry to ride and asked them to put a new tube in. The guy put a 2$ valve in. Works like a gem. read more

I've hands down gotten the best service I've ever gotten from any bike shop, from these guys - and that's saying a lot, because, honestly, I've gotten pretty darn good service from many bike shops in the Boise area over the years, as well as shops in California, including the "famous" "The Path" bike shop. Anyway, Ryan, Patrick, and the crew at Eastside are a "notch above"; they are, truly awesome. Whatever it is I've ever needed, they have answered all my questions, educated me, explained options, assured me (re-assured me) - they are articulate professionals and detail oriented ACE mechanics. Also, the "feel" of the shop is very professional, clean, organized, yet very relaxed community feel! If you want excellent service in buying a bike, parts, components, accessories and/or getting your bike/s fixed, tuned, upgraded, etc, I highly recommend them to you. read more

Just moved into town and our family went for a bike ride. Both my husband and myself had flats after about 15 minutes on the trail. I called Eastside Cycles the next day and they fit me in...fixed both our bikes within a few hours. amazingly fast and courteous. great place! read more

We love this place! I had to bring my [craigslist] bike in for my axle that was bent. They tried to bend the axle back, it accidentlly broke, they ordered a new one and did the repair. Just over $20 for the part and labor (was impressed with the price). Three to four weeks go by and the same wheel is having some problems. Without calling I strolled on in and he put the bike on the stand and started working on it. He was the only guy working and of course he was slammed with phone calls and customers. My daughter and I took a walk to the candy store down the street, came back and the bike was good as new. No charge, awesome!! We love giving them our business... A+ for customer service!! read more