I sent a friend in for an oil change, thinking I could trust this location. They proceeded to take…read moreadvantage of HER lack of knowledge and up-charged her on phony diagnoses and services not necessary to squeeze money out of a single parent. Would NEVER recommend, and if you come here, make sure you KNOW your car well, because they will lie and mislead for extra profit. They will talk the unknowing into believing they need something, and then Kyle, the manager, will say their fear tactic was just a recommendation. Would give 0 stars if possible, just shameful and everything wrong with mechanics.

I've never had my oil changed so quickly! Granted I was the only customer but even if there were 3…read morepeople ahead of me it would of only been a short wait. Not only was it quick and it was extremely efficient. Manager Shaun knows exactly what he is doing and gave sound advice. He had a helper that was assisting him who excellent also. Conveniently next door is a car wash if you have a need to wash your car.

I had arrived in a very nervous state thinking my oil would be empty since I was WAY overdue for an…read moreoil change. There was no light set or a notice on the windshield to warn me from the last change and I just forgot until I thought to get the last record (New car to me). I even ran out the door without my purse and had to go back home to get it. The man who worked on my car was so calm, accepting and patient. He checked the car out and even topped some oil in it while I went home. My filters were discusting. He just kept working and explaining and re-explaining, and found all the discounts he could. He was so patient and kind. Offered me water. I am new to this area and I made a trusted friend and will certainly take my car back here. He assured me I could come in anytime and get fluids topped off, tires changed and checked any time and before a trip. Talk about service with a smile and kindness!!

From the owner: Take 5 is your go-to for fast and simple oil changes in Ocala - we get you back on the road fast so…read moreyou can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!

Took my company vehicle in due to a popping joint when I backed into my driveway. They had…read moreenterprise replace both axles and turns out the problem still exists. I stopped using the 25Ave/SR40 location due to overstating something is bad and verifying somewhere else it was not, never using Pep Boys ever again. They are just a scam bunch of so-called mechanics.

Changing for the worst . Over price and wont go there ever again after this last visit . Insulting…read more. No paper towels in the bathroom and no water for coffee .

Dont' use this store. Their emplovees, especiallv their manager are completely incompetent and when…read morethey screw up their corporate is just as shady talking about "company policy." Stay away from this place if you want a company with integrity!! No quality, no value and over 100 bucks for an oil change? Shitty people.

When I called to get pricing on a tire, I thought I called the actual store. Whoever it was had…read moreexcellent customer service. He gave me a "discount" so he says on the tire and offered me to even come in the same day to get it put on. I couldn't make it then so I came the next day. He even emailed me over something with directions. When I arrived to the location there was no one inside, it was close to closing and all of them were working I suspected. I had to use the bathroom, it was clean, there was no soap but other than that I was pleased. I went back to the counter and a few minutes later a guy came in from the only authorized personnel door. He asked how he could help me and I told him I had a "sort of appointment". He found it with ease and quoted me my price. I thought he was wrong because I thought it was cheaper. He turned the screen around to show me. I agreed and he took my keys and asked me to have a seat. While he and I were taking another guy came in. When I sat down the guy that came in came over and introduced himself saying how he thanks me for coming in and he wanted to make sure I didn't need anything and if I had been helped. I thanked him and told him that I had been helped, he asked me which vehicle was , I told him. He again thanked me for coming in. After that he (Johnathon) came back a few minutes later informing me and the other customers of the progress of our vehicles. From start to finish it was a total of around 1 hour exactly! I can't say enough about the customer service of Johnathon and his boss. Johnathon provided great conversation and he moved the cars around to the work zone so the guys didn't have go stop what they were doing!!!! He was cleaning and taking out trash and being an excellent member of the team!!!! After he cashed me out he asked if I would leave a review, I had already started before he asked!!!

was quoted a price then when I called about car was advised working on an estimate. if you like…read moregetting ripped off then this is the place for you. told rep do not do anything I will pick up the car. I did pay the 89.99 plus tax for an oil change and picked the car. any place you find is better than this place.

I scheduled two appointments with Pep Boys in Ocala on 8/21/2025. Both for Oil changes and a tire…read morerotation. I arrived at the Pep Boys, 2170 NE 49th Ct Rd, Ocala, FL 34470 in Silver Springs for my 10:30 Appointment and found out my appointment was made at a different store in Ocala at 2425 E Silver Springs Blvd, Ocala, FL 34470. Anyway, the lady told me she would work my car in for the oil change so I left it there dropped my son off for his class at CF and returned an hour later to drop my truck off for service and take the car. They had not touched the car, even though there were two employees in the office and one actively working in the shop. I told them I could not wait any longer as I had to return my son's car to him. So, I took the car and drove down to the other Pep Boys at 2425 E Silver Springs Blvd, Ocala, FL 34470. Asked them to use my trucks appointment to service my son's car and they said they could have it done in 45 minutes to an hour so I left it with them and my wife and I ran an errand. Came back and same thing as the other store. They had not touched my car! And same scenario two guys in the office and two in the shop. I understand people get busy but don't promise what you can't deliver. I used to get good service from Pep Boys but not anymore. I have other auto Maintenance choices and Pep Boys is now off my list.

I'm hesitant to go to shops like Take 5 Oil Change changes because they have a very bad reputation…read moreof hiring inexperienced young people and working them far too much and making a lot of mistakes, but I was desperate for somebody to do it quickly today and I was blessed to find out that the guys working at this location both worked at dealerships before, and we're clearly knowledgeable. On top of that I got a $25 discount just for calling in before I went there. Good job guys.

Still waiting for my receipt to see where they screwed me. I have never paid over $100 for an oil…read morechange, and never will again. Hope it was worth it. Would not recommend!

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!

Hunter and his team are genuine. My car overheated this afternoon on my trip from Hudson, FL to…read moreCincinnati, OH. I LUCKED OUT in breaking down a few short miles from Hunter's shop. I have been in the auto repair industry for 27 years, most recently as an executive for a $600m automotive repair company. Specifically, i was vice president of store operations for 200+ locations. That said, I can say with confidence that Hunter is the epitome of professionalism. It's a challenge to find someone like Hunter. He's as solid as they come. A true professional. I recommend Hunter and his team wholeheartedly. I feel LUCKY that I broke down where and when I did, and I that I stumbled onto his business. Hunter, I can't thank you enough!! BEST OF LUCK TO YOU!!!

anything auto ! these folks are truly dedicated to helping travelers…read more my wife and i got a double blowout on the rear drivers dually axel on our class C RV. we were an hour away from our campsite at disneys wilderness campground and excited to get set up we contacted them right away and they had a tech there to check the size tires we needed in about 30 minutes after 4 hours AAA never showed and Jodie was kind enough to step up with their young tech michael to get us back on the road even working around their closing time so we were not stuck on the side of the road over night! it was a great end to a 3000 mile road trip thanks again folks!

Listen I'm in Ocala for a travel assignment, my car started to cut off for no apparent reasons, my…read morehusband found this shop online for me based on reviews, I dropped my car off and they diagnosed the problem and had my car back to me in two days, it hasn't driven this good in forever! If your looking for a shop that offers great service quick turn around and a shop whose not trying to empty your bank account then give them a call!

Recently told higher paid employees to take a pay cut to stay on, or leave. Well they left... Now…read morethey are advertising that they are hiring. Your work will be done by unskilled kids. Once they are experienced, they will be gone. Ocala auto does not want to pay for skilled employees. Not a reputable business. Very bad to basically fire paid skilled workers for less skilled newbies. Stay away if you really want quality work from skilled technicians.