Excellent service. Friendly staff. Always willing to help solve problems. The best in the county,…read morehands down.

I wish I could leave a negative 1. My car went through a rushing road flood on June 20, 2023 in…read moreOcala. At the recommendation of the towing company (see photos below) they referred Shannons. It was POURING rain. Not a lot of choices. It was brought there and onloaded after great difficulty going onto the truck. The driver had never dealt with a Mercedes before. When it had arrived after dragging it on the truck, I left my 2018 C300 4 Matic Night Edition 71,000 miles (1 of 300 built in the world in 2018) with Shannon. They would evaluate and call me. I heard a couple days later. Engine was flooded with water and needed a new or rebuilt engine. Progressive opted to install a new engine. Fast forward to September 5 after picking up the car. It was not right. I brought it to my mechanic (Shannons is 1 1/2 hours away from my home). My mechanic found a broken engine mount and transmission mount. I called Shannon and spoke to the Owner. I asked why didn't you tell me. His answer, "Your car was on my lift. My lift time is costly. I couldn't wait for Progressive". This cost me out of pocket $1300. It could have been $600 if it was done while the engine was out of the car. While replacing the motor mounts it was found to have a broken axle (it was thought from the dragging onto the truck). Progressive did pay for that. Do not use Shannon. Maybe their lift time is more important than your vehicle also!!!

My neighbor backed into my SUV and caused bumper and side panel damage. It is an older model but…read moreperfect for this retired widow. After getting one estimate that nearly gave me a heart attack, I went to ABC for their estimate. The owner took a look at it and quoted a price 80% lower! He then asked if I had the time, they could fix it now. The repair was remarkable and more than met my expectations. I cannot express my gratitude and delight in finding an honest and professional establishment that didnt try to take advantage of someone unknowledgable in auto repair. Plus, my car was restored to perfection in a professional manner. I highly recommend ABC to anyone needing auto body repair. And a plus++, I found Mr and Mrs. Schaefer to be delightful to talk to and honest to deal with. ​

If you want to go to the best shop in town and have the job done right, this is your place. The…read moreprices are fair for the quality of work they provide. The couple times I've been there, the owner sat and talked with me in the office and told me all kinds of stories. He's a nice but no bs kind of guy has been in business for decades because of the shops good reputation. I was originally referred to ABC Bodyshop by someone else who told me they were the best in town.

Been going to Autibahn since I moved to Ocala, they fixed my Jagauar's and my Mercedes cars for…read morehalf of what a Dealership charges and all under a friendly, professional and homey atmosphere. Jeff the General Manager goes overboard to always render suggestions as does SETH the owner. Super place to have your Foreign or Domestic car repaired. Pat Flynn Ocala Florida

Outstanding service! Recommend very highly! Couldn't ask for any better. The employees are…read moreextremely kind and knowledgeable. ​​

One the best mechanics I have ever used in my life…read more I have lived in 7 states and 3 countries and have probably used over 50 different mechanics in my life. I had very reliable and TRUSTWORTHY mechanics in England- and other places. I was so impressed with how Gregg's dealt with my car. It is truly your loss if you aren't using the Gregg Smith's garage. Highly recommended

They fixed the problem which was a new starter installed but I felt like the extra one hour…read morediagnostic charge was too high

Exhaust went out in my husband's truck driving back home hours away and they were able to…read moreaccommodate and get it all fixed in less than 2 hours. Very professional and affordable would recommend coming here to anyone if you need work done.

Unfortunately, we can no longer recommend this garage and will no longer be using them ourselves…read more We paid $1700 a year ago to have a new ac system installed, and one year later the compressor failed. It was still under warranty, but they wanted another almost $900 for the labor to replace it. After I called and spoke with them, they lowered it to $760, but I still feel this is not something the customer should be responsible for. Their customer service is also lacking, as they literally laughed on the phone with me and told me this is how a business is run, and parts aren't made like they used to be. So they don't stand behind the parts they install and are willing to lose business over it.

Took our 2001 Solara in to address a parasitic draw (we'd been through battery after battery and…read morethe dealership couldn't find a draw -- they just kept replacing the battery under warranty). The Rising Sun guys said they'd find it. Well, the first time it was in with them they ended up declaring that it was the alternator, so we paid for a new alternator. In a couple, three months, we were back with the same problem. This time, they declared it was the starter. We paid for a new starter. Same thing happened. They weren't interested AT ALL when I called them to report. We finally just installed a battery kill switch and we've been on the same battery for a few years now. I'm really disappointed with Rising Sun.

Brought my truck to be worked on and they found my problem with the MAF sensor. Had them do a few…read moreother things that were necessary and the results were good. Then I had them do a complete rear brake job. The work done was completely unsatisfactory. Big mess and brought it back seven times before i finally decided to take the time and do them myself. Each time I brought it back with an appointment Butch would blow it off for me to return at a later date because they're busy. Terrible business practice and can't seem to do basic Toyota drum brakes. Lackadaisical and poor business practice. Personally I don't trust this shop.

First time visiting this auto repair shop. Very knowledgeable and I felt confident that I received…read morea good price and service. Definitely will go back.

We were in from out of town and of course the vehicle went stupid. This was the closet shop. The…read moreservice was amazing and the professionalism was through the roof!!! The price for what was done was amazing!!! I highly recommend this shop to anyone that needs work done. Thank you to all of the staff at the time, you all are AWESOME!!!!

Smooth process, affordable pricing. I always bring my heavy duty trucks here and have never had an…read moreissue!

Every time I have used this company they have gotten the job done quickly and everyone that I have…read moreinteracted with has been polite. I will continue to use them for their services and recommend them if anyone asks.