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The food was very good! We enjoyed everything we ate! The service was very fast. You have to order on your own and they just bring you the food, but the food came out very fast! The ordering platform was a little confusing because it was in another language, but after a little bit, we were able to figure out how to change it to English. The prices are more on the pricey side in my opinion for what we got. It didn't seem like a bang for our buck, especially because it was family style amongst 4 people.
There is a big variety of food to choose from. There is a large parking structure in the back that was easy to find parking. There are 2 entrances so be sure to check both if you are meeting a friend. Food came out nice and hot and the staff kept our lemon water filled. They even offered to pack up the leftovers for us. Trust me, you will have leftovers as the portions are generous!
I came here last week after picking up some books at the Northside Library. There was ample parking space during early Friday evening, although my sisters mentioned this plaza can get crowded. We were greeted by staff when we arrived and promptly seated at a table in the middle of the restaurant. There was a QR code to scan for ordering. My fiancé and I ended up ordering stir fried fish fillet and stir fried beef with pepper. The food came out piping hot! The beef was so nice and tender and the bell peppers gave the dish a nice freshness and color. The fish filet was served on a hot plate and the waiter kindly turned it off for us after he noticed the broth was boiling as he was passing by. The fish was delicious. The restaurant itself was nice and not too loud even though there were other patrons there. The staff took care in filling our glasses when they were half full and gave us takeout containers for the portion of our meal we were unable to finish. I'd definitely go back if I were in the area.
This is the first time I have come to this place in person. The space is big, nice, and clean. The food was okay overall. I ordered the same dish that I had previously ordered online for pickup. The pickled fish fillet was very delicious. It was served with a small stove to keep the food hot, which is nice. You can choose the spice level: less spicy, regular, or extra spicy. I chose regular, and it was actually quite spicy. People who cannot tolerate too much spice may want to choose the less spicy option. The sticky rice corn pork ribs were just okay. The corn on top tasted a bit sour. I am not sure if it is supposed to taste like that, but it made me feel like the dish might not have been freshly made. I also ordered the Youxian fried rice noodles with egg and pork. The rice noodles were too thin and were not the type of rice noodles we expected. The waiting time was also a little longer. We arrived at 12:33 and were seated at 12:40. Around 1:00, the fish was served. At 1:10, we received the sticky rice ribs, and about 10 minutes later, the rice noodles arrived. I understand that we came during a busy time, so the wait was still acceptable for me.
Tucked in the corner of the Rivermark plaza it can be a bit hard to find parking here. I came here with a party of 4 and were seated right away. We ordered food off of an iPad and got fish, vegetables, pork and rice. All of the dishes were quite delicious but definitely more on the oily side. My favorite dish out of them all was the fish, the sauce on it was pretty light and the fish was very fresh. I really enjoyed it.
The food here is expensive, but I recommend going for the specials. I ordered the beef noodle soup. It was excellent! Tender beef to go along with a flavorful broth. The broth has an enjoyable amount of spice: just the right amount to make your tastebuds tingle. Orders are through the store-provided iPad. The customer service is good overall. Good amount of dining, and the space is overall clean.
Came here with my dad and I to grab something quick to eat for dinner before going up to SF. We ordered the stir fried fish (清炒鱼片) and the beef noodle stew. Really filling and hearty, family style dish but we did see lots of couples around us that ordered one to three dishes so YMMV (depends on your appetite!). I really enjoyed the broth in the beef noodle stew, it was not too salty and came with a good amount of vegetables. Noodles were QQ, the stir fried fish was delicious and aromatic. The tender texture paired with the crunchy leafy greens was well balanced! Overall, authentic Eastern Chinese fare in the Rivermark Plaza- a well maintained and nicely groomed area nestled in the middle of corporate Silicon Valley. No complaints about the surroundings, but when you go inside it's as real as you can get. Service is good and the interior is clean, lots of seating and the waiters are friendly!
Came here with a party of about 15 of us, and they were definitely not that prepared lol. The round tables seat about 10. We ended up connecting the long tables into a huge one for all of us. The long table design is nice - there's like a basket underneath to hold your stuff! Not for the round tables though. You order on an ipad. Our team ordered so much stuff. Quantity of the dishes were decent. What would I order again? I think: - the chicken soup - the spicy beef - sour cabbage fish fillet - vegetables were all yummy What would I not get again? - the shrimp with vermicelli noodles - clam dish (didn't have enough clams, just a ton of spices inside) Overall, customer service was great. Parking was also easy. And for my birthday... they gave me a complimentary birthday noodle dish! But they only gave it to me at the end when I'm stuffed LOL.
Located in the rivermark plaza, parking can be pretty hit or miss depending on the time of day. We got here when they were an hour off from closing. There were maybe 3 or 4 other parties here. We were seated pretty quickly. My bf has ordered their fried rice on a previous occasion and I was super impressed by the wok hei so we decided to come here for dinner. The waitress spoke to us in Mandarin and named their specials and instructed us to use the tablet to order. We're Cantonese speakers so we could only sort of understand but we appreciated the hospitality. We understood enough haha. We could have told them we didn't speak Mandarin, but we decided to just go with the flow, we were in too deep. We got the braised pork belly with tofu and plain noodles. The plain noodles were definitely a good deal. I wasn't expecting vegetables, which were a nice touch. Especially great for the cold rainy night we were having. The pork belly and tofu were very well done. Really appreciated that it came with a flame so we could have hot food. Would definitely come back and see what else they offer.
Great authentic Chinese food. Ordered Togo from Uber eats and the prices/portions were really fair. Taste was on point. I liked all the dishes I ordered. I got the grilled tofu with minced pork, steamed egg with minced pork, smoked pork fried rice, and steamed braised pork with smashed peppers. Usually I critique each dish but tbh every dish was solid and what I expected if not a lil better. I had very low expectations of the smoked pork fried rice but the smoked pork added an interesting dimension to the fried rice. Overall, enjoyed my order from here and wouldn't hesitate to order from them again
A friend and I thought we'd check this place out since we always pass by it in Rivermark but never go. At first we were drawn by their sign saying Hunan Cuisine and when we entered we were greeted and seated us right away. There are QR codes where the napkins are but those will make you download an app on your phone. They take your order by handing a tablet and noting your table number down. We weren't craving much so we only got 2 dishes and 2 bowls of rice. The first dish they brought out was braised boned chicken with taro root. My initial impression of this dish was there's a lot of chicken and the chicken was good but it starts to get salty really fast. I know the point of the dish is the chicken still has bone but it seemed like there was a lot of shattered bones throughout the flesh and so we were cracking a lot of those with almost every bite. The spice level was good and taro didn't seem to get spicy. Our next dish was sautéed egg with fermented soy which we were excited for. It was tasty but also really salty which made it hard for us to keep eating. The fermented soy was definitely a nice a touch to the dish. Overall, we felt the food is okay but not something we would crave for. We also thought the required tip amount was kind of silly because we felt ignored by our server the entire time we were here. They were good at taking our order and card (they took our card without showing us the receipt) but not so much answering/noticing you when you need help. Also, do not think you can get out of their required tip amount as they chased us to increase the tip.
Yesterday I went to try Easterly because I thought this restaurant would be a good representation of Hunan food. I'm not sure if they have the same level of authenticity in China, but I might have to go somewhere else that serves Hunan cuisine because I had a bad experience here. Let's talk about service first. They never checked up on us to see if the food was okay or if we needed anything else. We had to wave down the server for the check because she couldn't take the hint we wanted to leave. I normally tip 15% whenever I eat out, but I didn't enjoy the service nor food and I'll explain why soon. I didn't leave a tip and as we got up to leave, she went to pick up the check quickly and she said we are required to tip. My friend and I looked at each other like... "Uhh? is this legal?" LOL. I left a dollar tip and heard our server running to see how much we tipped and she took a deep breath and huffed at us. The audacity to stop me and force me to tip for bad service was ridiculous. Now talking about the food, my friend and I ordered the braised boned chicken and as you eat the chicken, all the bones are mixed in and you have to pick out the bone with your finger. The chicken was also too salty and diluting it with rice doesn't help at all. I really got excited for the sautéed egg because you can't mess that up, but surprisingly they did lol. The egg was very salty and I still have to eat it with big scoops of rice. The atmosphere of the restaurant was pretty clean, including the restroom. The most enjoyable part of the dish was the kick of spice that leaves your mouth a little bit numb. The food would have been a lot better if it wasn't so salty or if the chicken didn't have so many tiny fragments of bones that makes your teeth hurt when you bite down on it. The only thing I loved about the food was the bowl of rice.
9 years ago
First time here, was excited to try Their food. Ordered 5 dishes Some of the dishes I forgot the English name of it. Beef noodle soup, more Tendon Than beef. soup is more on the salty side and doodle is not as tender. There is a dish with large pork slices and it tasty very dry. Egg plant was good. Bathroom does not match the restaurant style Instead it's more like a dirty Togo restaurant's bathroom. Story on the wall saying the restaurant group started in 2005 and have experienced Chefs But I guess dish speaks for itself. Branding and taste does not match. Hope they will improve or change the story on the wall read more
4 years ago
The food here is horrible. Panda Express is 10x better than this. We ordered an egg fried rice, beef noodle soup, and kung pao chicken. The rice was overcooked and had random chunks. The beef in the noodle soup was very hard to chew with a rubbery texture. The kung pao chicken portion was small and the chicken had a weird aftertaste. I won't come here again. read more
9 years ago
This is a new restaurant that has taken over the YanCan spot. They have two menus - one traditional American Chinese food and another, what I imagine is, more authentic Chinese. Not sure if that is the long term plan or just while they figure out their niche. I am hoping they lean towards being traditional Hunan as their name alludes. Service was fast and curteous, food was fresh, and the place is clean. With the open kitchen concept, they may need to figure something out when cooking chilis. There were a few of us in there coughing from the chili fumes every once in awhile. read more
5 years ago
8 years ago
Went to Easterly for lunch just now, and I'm ready to go back again.Owner help us ordered 3 dishes and each one of them was amazing. Really good flavor and texture! Onto the food + service. Once you're seated, service is normal. They quickly bring you a pot of tea and it's never hard to grab one of the waiter's attention. The food also came out in a timely manner. every dish taste so hunan cuisine，can't find another one in bayarea. Can't wait to come here again!! read more
6 years ago
25.99 for 1 bucket/container of "deboned" chicken with peppers and garlic. No rice for that price...let's see...might have cost somewhere around .50 cents? Lots of oil, tho. Given where they operate - I'd be surprised if the rent is under $12-$15k per month. I have traveled Hunan and i know the food and flavours well - very spicy, which I am happy with. I took pics, you can see there is a lot of bone - tiny fragments would get caught in btwn my teeth. Bigger chunks and grisly. When someone says deboned, I dont expect bones. Now, traditionally, I know Chinese chop the chicken and I expect those framents. But this is not deboned, given the price. Get a different dish. read more
8 years ago
This is a great restaurant to get acquainted with Hunan cuisine for the first time. I would highly recommend this place. In a nutshell, Human cuisine from the western Hunan province of China is characterized by hot spicy flavor and deep aroma. The taste of this cuisine can be significantly different from the usual Chinese flavors. People from India whose taste buds are particularly indulgent on spicy taste will appreciate this flavor greatly. This restaurant is located in the Rivermark plaza and there are plenty of parking spots available. The place is relatively small but even on a Friday night we as a party of three didn't have any problems finding a table. We ordered stir fried lamb with pepper and cilantro, Kung Pao chicken and fried noodle with egg. The first two items came with rice. The stir fried lamb is excellent and we were literally devouring the food. The Kung Pao chicken is the standard item that one can expect. The fried noodle is again delicious and reminded me of the typical Indian street food (one of the tastiest street foods that one can find). Overall this place is a great one to try out around the Rivermark plaza, particularly for people with a penchant for spicy and hot food. Update: 10/26/18 I am reducing 1 star from my previous 5 star rating because of my experience that the quality deteriorates from a weekday to the weekend (including Friday night). Previously I have visited this place in the middle of the week when it wasn't crowded. This time I went on a Friday afternoon and clearly the quality is different due to the place being heavily crowded. I had ordered the same item of stir fried lamb with pepper and cilantro. This time it wasn't dry/stir fried, instead came with watery gravy. In addition, the fried rice with egg wasn't good enough to our expectations. I will suggest to try out this place for nights excluding the weekend. read more
7 years ago
Im surprised there are so few reviews for this place. It's very authentic and very popular among the chinese people I know. My boyfriend brought me here for dinner after picking me up from the San Jose Airport yesterday. He was recommended this restaurant by our landlord and upon arriving here, he realized he had come here before with coworkers last summer. The restaurant looks nice with bright colors and decorative lights and it was quite busy when we got there around 8pm. There were tables suitable for 2 people, booths for 4, and even big round tables to eat lazy-Susan style. I liked the ambiance of the restaurant the moment we got there. It sits on the corner of a plaza with multiple doors but only one of them on the side is the real entrance. We waited for a few minutes as we browsed the menu. It's nice that the menu has nicely laminated beautiful pictures of the dishes - it helped me and my bf who can't really read chinese and sometimes the english translations of Chinese dishes are hard to picture the dish. We ordered 4 dishes that are included in the pictures and two bowls of rice. I noticed that a lot of the dishes had spicy symbols but I didn't think much of it. It was perfect for my boyfriend but a little too spicy for me. I still enjoyed all the dishes and really wishes I had a higher spice tolerance. The crushed eggplants and green peppers was the least spicy dish. The soup with the fish was the most spicy--the soup was but the fish was not. The fish was delicious in texture and taste. The fried lamb chops was good and the fried smoked pork with balloonflower complimented each other very well. We'd never tried balloon flower before and it was pretty good. It's crunchy in texture and reminds me of bamboo shoots. The dishes were on the expensive side ~$15+ but the portions are large so we brought home nearly half to 2/3 of what we ordered for our next meal. I really enjoyed this meal and my bf and I would definitely come back many more times as we stay in San Jose! read more
7 years ago
Ordered Stir fried chicken with red pepper and garlic for takeout. It is full of bone and ground chicken, which costs $23. It is not eatable at all!! It ruined our dinner, and we will never come again read more
Ordered 3 dishes (none too Hunan-ish) as one of us couldn't eat spicy food Mao braised pork Steamed dried fish in spicy black bean sauce Glutinous rice with pork ribs & corn Food presentation is spot on. Very pleasing to the eyes which will 'open' one's appetite Overall taste of each dish is pretty good. Harmonious if that can be use to describe food. Just a little below 4-star level. The pork ribs in the glutinous rice is a bit of a limbo. Some pieces were chewy while most were tender. A well rounded dish Why the 3 star? Food is not quite 4star yet but I deemed the overall interaction with the servers to be a little weird. We were asked if we can speak Chinese. 2 out of 3 us can understand some words & that's all. He further ask if we can read the Chinese words on the menu. WTH! there's English right after the Chinese wordings & we told him we used translator app. End up he said he will take our order. I guess most of the rest of the servers can't speak English much. Servers were vey quick to fill up water/ tea & service is good after the initial episode :) However I did have the dry throat effect one usually get from too much msg. I'm not sure if they use that in their food. Will be back to try to real Hunan dishes soon & to reconfirm the dry throat symptom read more
7 years ago
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Authentic Hunan cuisine -fiery hot and flavorful! The wait can be long so do sign up to join the waitlist before you leave home. read more
5 years ago
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9 years ago
New restaurant which replaces Yan Can Cook. Food was very pricey. $11 for Kung Pao Chicken. It was good but too pricey. The front counter was completely disorganized. I just wanted a table to eat in but ALOT of people were ordering to go orders. The ladies manning the order register were also seating people. Very disorganized. Had to give my order three times, twice to one person, before my order got in. Got food quickly and was pretty yummy. Will wait while before coming back. Let them have time to get thier act together read more
Easterly is so good, the authentic Chinese Hunan restaurant. All the dishes were super spicy but so delicious. We came here on Friday night, even here was many people but service was quick, so waiting time is around 15 mins. read more
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I have been to this restaurant many times, loved this place but not this time. The food quality dropped a lot, the pork was not even well cooked. read more
7 years ago
Authentic Chinese food! Not sure why the rating is lower than 4 stars, but this place has very tasty Chinese food. The service is good and the food came out pretty fast! If you want to try authentic Chinese, this is the place. The only thing is the wait...but worth the wait! read more
7 years ago
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5 years ago
4th time here and it's always gooooooood. We ordered chicken and fish.. we tried all the fish dishes here and every single one of them are very delicious. They are actually opening another store in Fremont with gonna be mush closer and I am so ready for it! read more
More info about Easterly
3927 Rivermark Plz
Santa Clara, CA 95054
North San Jose
Directions
(408) 748-3355
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http://easterlysantaclara.goodbistros.com
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