I was referred to this company. I was in the process of doing a full gutted two bathroom remodel. A sales person introduced the WetWall. I was interested in purchasing a basic design. I picked something they "Had In Stock" Ordered and paid for it over the phone the first week of September. The house is uninhabitable without working showers so I was staying out of state. I called a week later for the update, I was told they are "updating their system" over the weekend, but sounded like I could pick my order up that following Monday.
On Monday, the order was ready. Great! Once arriving, there was only the largest piece available. Somehow, the other 6 pieces that go with it were not available. Where is my order?? This is three weeks after my purchase of "IN STOCK". I call and s they are listening to my complaint and typing just as fast, Finally, they let me know the rest is on its way on a truck from a southern state. This was supposed to be in PDX in 3 days. What a joke! 10 Days later it arrived. The "IN STOCK" should be more clear when it concerns something as essential as this. read more