I came in last Sunday to a knife store about to close. The owner was up front working on a knife…read moremaintenance issue, and I did express great interest in a collection of consignment knives (of which I purchased one). Past that, the place was pretty much cleared out. I remember coming in a couple years go to a thriving collection of knives, swords, and related goods. My sense today that this upcoming closure is probably retirement related and clearly the end of an era.

This is all I am going to say fellow Yelpers... This Cutlery Shop is BADASS…read more Customer Service was simply the best... had a extensive collection of vintage cutlery and kitchen paraphernalia. David even had a great sense of humor and also recommend some good local eateries which I tried and now recommend to others. If you need your knives sharpened or just need to buy another knife to add to your collection then Hawthorne Cutlery is your spot. So let it be written... So let it be Sharpened.

We lucked into meeting Raj on the showroom floor at Ferguson's during a walk-in as we didn't…read morerealize this shop is more appointment driven. He turned out to be an incredible resource while we were planning our kitchen remodel and trying to land on what specific appliances we'd ultimately purchase. From the start, we really appreciated his no-pressure / consultative approach. He never tried to sell us on anything but he was always available when we had product questions and was quick to share his expert knowledge and advice. Whenever we approached him during our showroom visit, he was super responsive and always got us the answers we needed. Before Ferguson's, we stopped by a more conveniently located appliance store and had a pretty crap experience. The salesperson we approached was too busy surfing the internet at his desk to even get up and help us. He half-answered a couple of questions from his chair before we decided to leave. It wasn't the kind of service I was looking for when I'm trying to spend some $$. (Okay...rant over.) Back to Raj--he made what could have been a pretty stressful and expensive process feel easy like a Sunday morning. He took great care of us every step of the way and we ended up purchasing our entire kitchen appliance package from him: wall ovens, range hood, refrigerator, and dishwasher. Seriously, he made prying open my wallet seem a lot less painful. If you're shopping for appliances, I highly recommend calling Ferguson Home and **making an appointment with Raj**. He genuinely cares about his customers, knows his products inside and out, and makes the whole experience enjoyable instead of stressful. He will take care of you - his customer service is off the charts! Raj - BIG thanks again for an excellent sales experience!

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

They were able to repair two irreplacable antique lamps for us, including upgrading them so they…read morecould take LED blubs, for less than $100. They also have a lot of obscure plumbing and electrical parts. And occasionally, a pettable cat.

This is normally my go to place. They don't have everything buy are very helpful and knowledgeable…read more Can usually find what I need when I need it. However they changed their hours and now close at 5pm and don't open till 9am. What good is a hardware. Store that keeps bamkers hours is not a store that will be around much longer! To bad!

I'm a sucker for household goods stores, so of course I loved this upscale kitchen/home store! My…read morekid purchased her fancy shmancy coffee/espresso machine here, so she knew I'd enjoy checking this place out. And she was RIGHT. Think HomeGoods or HomeSense stores, but much MUCH higher end. That about encapsulates this place. The store itself is one large, open concept floor. It has all sorts of kitchen gadgets and linens, gourmet foods/condiments, patio furniture and gardening accessories, home furnishings and household accessories. Nothing is cheap here, literally or figuratively. Everything is super well-made, but very pricey. My kid saw a pizza platter here for $20 that she purchased the day before at HomeGoods for $4.99. The exact same item. That said, this place carries a lot of brands and items that you cannot find elsewhere, and the staff are extremely knowledgeable about their product lines. I liked their selection of retro wall clocks in a rainbow of colors, each for about $50 (I thought that was reasonable). Also, note that their sale prices on items are excellent deals. And they also carry smaller scale, cute gift things, on carousels by the front counter. I got my friend a cute pair of socks here.

We bought some dining chairs 5 yrs ago from Kitchen Kaboodle, with vinyl covered seat cushions. A…read morecouple years back we noticed the paint was coming off the vinyl! It looks terrible. And no help from Kitchen Kaboodle customer service. I was hoping for free replacement, a credit of a discount on new chairs, but they wont even answer my emails or return phone calls. See the pictures attached. Buyer beware!

My 70 year old living room hardwood floor needed some attention. They sanded it down to virgin wood…read moreand filled in any gaps or dings, mindful to keep the tile around the fireplace perfectly flush. If I didn't know any better, I would swear it's a brand new installation. I have a very small coat closet off the front door that I had them leave untouched just to keep some history of what it once was. Excellent work. Professional, responsive, and on-time. If I had anymore hardwood floors, I would definitely call them again.

I will give two stars to Divine Surface solely for the fact that they source very nice stone from…read moreanother company (called Bedrosians). Otherwise, I don't have much positive to say about Divine Surface. Perhaps if you are a contractor and you are used to dealing with companies like this, they are fine, but as a homeowner spending 7k, I expect detailed information about my purchase, install, and every single design question I have. The person we worked with there was vague, inconsistent, and challenging to communicate with. We were never consulted on the cut-out for the sink and when we complained that we didn't get the flush edging (that even the template that came with the sink suggested), we were told "well everyone wants it this way so that's what we do." Well, we are not everyone and we're the ones paying for it so I expect to be consulted. The reply made me feel gaslit and silly for even asking rather than taking the time to work through it. They installed a piece of backsplash where we told them not to - an entire piece of quartz super-glued to your wall where you didn't tell them to put one - can you imagine? We were so tired of dealing with them at that point that we just left it there. The caulking done on the backsplash behind our sink was discolored and cracking one week after they did it - my own husband who is not a contractor re-did it himself and its 100x better. For 7k, I expect good caulking. To top it off, the folks they use for installation (which are contracted by Divine and I don't believe direct employees) are the rudest people I have ever worked with. They came to my house without masks on, and as a woman home alone I felt uncomfortable asking them to put them on, so I told this to our contact at Divine Surfaces. To his credit, he did talk to them but boy oh boy did that installer make a show of putting on his mask when he came back to our house to re-install the sink. He grunted short responses to my questions, wouldn't look me in the eye and made sure I saw allllll the effort it took him to remove his shoes for my hardwood floors and put a mask on. I actually felt scared being alone in the house with him, he was that rude. Overall, this company lacks communication and more importantly, compassion or interest in their customers needs. My advice - source the same quality products from Bedrosians directly or from a different company, skip the hassle of going through Divine Surface.

Bedrosians has a spectacular selection of tile and stone, with good service when you are BUYING…read more But you better hope there are no issues with your $18,000 quartzite because Bedrosian's will abandon you faster than you can say "Customer Service Please." We've purchased and installed 3 other quartzite countertops and never had a problem. This is the first time we ordered from Bedrosians and it was an unmitigated disaster. The stone immediately absorbed everything: water, oil, soap . . . Spots and streaks appeared everywhere within the first 2 days of use. For the record, we have used the same installer and sealer, A-Tech, for years and this has never happened. Yet Bedrosians first blamed A-Tech, then sent a guy out from the warranty department to try some Poultice Plus to remove the stains. This made the stains worse. Then they told us that they would "submit the pictures and information to their warranty department" which would take about 10 days. 18 days later, they sent a form letter with nothing but disclaimers, taking no responsibility for a flawed stone from a quarry with lousy quality control. Finally they again blamed A-Tech. We are disgusted by the way we were treated by this company after they sold us a bad product. We are considering litigation. We highly recommend shopping for your countertop elsewhere.

Great customer service & very knowledgeable staff! They were able to answer all our questions &…read morehelp us narrow down materials for our project. Being able to take home multiple samples was also quite helpful. Some of the other tile & stone suppliers in the area didn't stock samples (they had to be ordered) so it was great that Bedrosians had everything available.

Paula was absolutely amazing! So kind and friendly. Gave her input when we needed it. Had great…read moresuggestions and quickly picked up on the style we were looking for. We gave her our budget and she was able to direct us toward hardware that met our needs and price point. Highly recommend!

Four people sitting behind computers and not one bothered to say hello or ask if I need help. I am…read moredoing a remodel and this place was highly recommended. I will not be recommending it nor will I be returning.

We made the mistake of going to Home Depot to get our laminate flooring purchased and installed…read more HUGE MISTAKE. The installer screwed up our floors and then refused to finish the job. ENTER OUR WHITE KNIGHT! Modern Renovations came to our rescue! David showed up the same day we called to give us a quote to complete the flooring installation job that Home Depot's installer botched. SAME DAY! David gave us a quote right on the spot. We scheduled for 5 days later. David and Mark showed up on time, knocked the job out in record time, and did a beautiful job. This is a family run business and it shows. Both guys were very respectful and considerate. They will always get my flooring business in the future. Thank you, Modern Renovations! You saved us!

I couldn't be more impressed with Modern Renovations team and work! They did such a gorgeous job on…read moreour floors. They took the time to cut perfectly around our rock fire place and were very efficient. I'd choose them over and over again to do our floors!