First time here and the customer service is top notch! Came looking to replace a screw and after…read morelooking at the wall of screws and quickly becoming overwhelmed, I asked for help. The gentleman asked me a few clarifying questions, measured my screw and found an exact match for me! He even offered my niece a bag of popcorn and a a sticker. Will definitely be back to support this local business!

Quality material accompanied by poor customer service and large egos from sales associates.read more

I honestly can't give Brown Lumber enough stars for the absolutely STELLAR customer service I…read morereceived from Brown Lumber Superman, Peter, today. I entered the store with 100 questions, 0 expertise, and a very complicated project. I was a little embarrassed about all of the help I would need, but incredibly fortunate to receive priceless guidance and expertise from Peter. He patiently answered each of my questions, treated me with the utmost courtesy and respect, and is one of the most knowledgeable professionals I've ever met. It's no wonder Brown Lumber's been around for so long. Many thanks for everything Peter and Brown Lumber. I am one very happy customer!

Great small neighborhood lumber yard with awesome customer service. They carry some very nice…read morequality pine from GORMAN LUMBER in British Columbia and I use it for my projects. Support the local businesses!

Very cool place if you're looking for architectural salvage. Tons of light fixtures, old doors &…read morewindows, hardware and reclaimed lumber. Friendly staff ready to point you in the right direction if you're looking for something specific.

Good for products on budget I use this to save minutes and…read moreget unique products done plenty good through this place place

Probably one of the few stores left where the workers know anything about their products. Between…read more52nd Hardware and the Ace on Woodstock, there's really no reason to go to Home Depot / Lowe's. I'm glad I had these two resources while I remodeled our house. Highly recommend this place.

This is my favorite hardware store-- it's near my house, the proprietor Steve is always there with…read morea team of other people who all have knowledge, expertise and creative solutions for my house-building conundrums or projects. I recently screened in my porch to build basically a huge catio and they call me the cat patio girl! Fun to be known, and have real people to ask questions to. I just bought quarter round for a flooring project and it was such an easy transaction. Looking forward to my next trip back-- highly recommend!

We came here for a "Maker's Market" a few nights ago. Great atmosphere, maybe 20 vendors…read moredisplaying all manners of wood creations. And that which wasn't a "maker" - obviously the items Sustainable NW Wood promotes - were quite impressive. As I'm not a woodworker but more of a consumer, I might not return unless there's another similar market event but that's no reason to downvote the host. All in all, a pleasant experience.

They're unique in their role of helping builders and homeowners use timber in a way that promotes…read moreresponsible forest management. They also stock wood from burn areas. They're friendly and helpful. And by purchasing here, you help build the market for sustainably harvested lumber everywhere.

I attempted to return two boxes of Hamilton joint compound, but my request was denied on the…read moregrounds that the product's "lifetime storage" period had expired. There is no expiration date indicated on the packaging, and neither the sales associate nor their manager handled the situation in a professional manner.

Heard good things about Knez, but I think I was working with the wrong person there…read more The contractor came by and was prompt/communicative, friendly. He said he'd have an estimate for me be end of day/next day and left, great! I am trying to decide soon. It's been a few days now, and I checked in with text which led to a really sassy response.. What gives, Dale? We're all busy! Not interested in working with someone who was nice and then had some weird change of heart.

My carpenter friend took me to Woodcrafters recently to get supplies for a trim job in my hallway…read more From the moment I walked in the door, I knew I was in the right place. Staff was helpful in finding a match to the preexisting wood in my house. We bought some red oak and some stain. Everything was orderly, clearly labeled and easy to find. I'll be back!

So many species of wood! It's amazing. Plus a large assortment of woodworking tools and supplies. I…read morecould spend my kid's inheritance here. Parking lot is an adventure.

For 32 years I have shopped here as my first stop. 99% of the time they have what I need. Service…read moreis best on earth, no 2nd place. Selection is not only good, but actually seems like they read minds knowing exactly what people need. You get way more than what you pay for here. It's like a second home full of knowledgeable best friends where you will always get what you need. A real gem!

The best lil hardware store on planet earth. Thank you Lois and your great staff. We love you.read more

The nicest staff, close to home. If you live nearby and you're still schlepping out to the suburbs…read moreto go to a big box store, you're making a huge mistake. Check out your local all stars at Do It Best. Their prices might occasionally be a little higher than HD, but think of the time and effort you'll save. Shop local.

I went in to purchase some plastic tubing and asked the cashier for some assistance. She asked a…read moregentleman to help me, but he continued walking away from me. So he did not hear, or ignored the request. The cashier did not ask any of the other three people who were standing around to assist me. So five employees there, none assisting customers that I could see, and no help. Thanks Division Street Do It Best Self Service Hardware. If you know what you want, and know where it is, this is the place for you. If you are looking for service, expertise, or assistance, dont walk, but run, elsewhere. I would give them zero stars but the ap requires me to give them one.