I will give two stars to Divine Surface solely for the fact that they source very nice stone from another company (called Bedrosians). Otherwise, I don't have much positive to say about Divine Surface. Perhaps if you are a contractor and you are used to dealing with companies like this, they are fine, but as a homeowner spending 7k, I expect detailed information about my purchase, install, and every single design question I have. The person we worked with there was vague, inconsistent, and challenging to communicate with. We were never consulted on the cut-out for the sink and when we complained that we didn't get the flush edging (that even the template that came with the sink suggested), we were told "well everyone wants it this way so that's what we do." Well, we are not everyone and we're the ones paying for it so I expect to be consulted. The reply made me feel gaslit and silly for even asking rather than taking the time to work through it. They installed a piece of backsplash where we told them not to - an entire piece of quartz super-glued to your wall where you didn't tell them to put one - can you imagine? We were so tired of dealing with them at that point that we just left it there. The caulking done on the backsplash behind our sink was discolored and cracking one week after they did it - my own husband who is not a contractor re-did it himself and its 100x better. For 7k, I expect good caulking. To top it off, the folks they use for installation (which are contracted by Divine and I don't believe direct employees) are the rudest people I have ever worked with. They came to my house without masks on, and as a woman home alone I felt uncomfortable asking them to put them on, so I told this to our contact at Divine Surfaces. To his credit, he did talk to them but boy oh boy did that installer make a show of putting on his mask when he came back to our house to re-install the sink. He grunted short responses to my questions, wouldn't look me in the eye and made sure I saw allllll the effort it took him to remove his shoes for my hardwood floors and put a mask on. I actually felt scared being alone in the house with him, he was that rude. Overall, this company lacks communication and more importantly, compassion or interest in their customers needs. My advice - source the same quality products from Bedrosians directly or from a different company, skip the hassle of going through Divine Surface. read more