We had a great experience with Spruce Box this past month. I sent out over nine requests for bids, had only four contractors make it out, and only two bids come in. Spruce Box was the most timely, friendly, and the most reasonably priced. I really appreciated their great communication. The work took two days. Tim did a great job and was very friendly. He checked in with us throughout the process to ensure that we were going to be satisfied with the finished product and we are. I would definitely contract with them again. read more

Spruce Box Construction - New wood stairs over the old busted cement ones - General Contractors Near Me - Tigard, Oregon

The scope of my project was complete door replacement (I supplied pre-hung doors and hardware) and replacement of a rotting chimney enclosure for my home in Gresham. I have worked with many contractors over the years and my experience with Spruce Box was one of the worst I have worked with for small projects, due to a lack of good project management, quality control and professionalism in addressing quality of work issues. The painting of doors was terrible (trying to use cheaper paint than agreed upon and without tinting to match existing) and remain so, even after painting of some doors three times. They sparyed doors in my garage instead of a shop ( assuring me the results were equivalent) but the painting was a disaster because the painter worked for residential developers and not high-end interiors. Why did they hire this painter for my job and why did they not fire him after his many mistakes??? The hardware installation required re-installation in several instances due to not reading instructions and or lack of experience installing hardware. Trim Paint on the exterior siding and the chimney enclosure requires a second finish coat of paint. The patio door paint is discoloring and scratches off easily - probably due to prep or number of coats of paint. Bathroom door swings open by itself. On the plus side, the crew was generally friendly, kept the house clean and corrected their work when I pointed it out to them. however, many mistakes should have been caught by them. I believe overlapping scheduling of projects led to a rushed job and was even told as much by the crew on a couple of occasions. Response to the issues during the work was minimal and required my constant attention. Now (5 months after the work) and a walk through to identify the issues, I am told by Xavier (owner) that they had barely broken even on the job financially, and would they therefore would not follow-up on the correction of mistakes or paying me to make these repairs on my own. They no longer return my calls, and have essentially ghosted me. This might happen with a bad friendship but should never happen in a business context. I WOULD NOT HIRE SPRUCE BOX NOR RECOMMEND THEM TO ANYONE FOR ANY PROJECT BECAUSE THEY ARE UNPROFESSIONAL, DO NOT STAND BY THEIR WORK AND THEIR HIGH PRICES ARE NOT COMMENSURATE WITH THE QUALITY OF THEIR WORK. read more

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RUN, I mean RUN in the opposite direction of this company. By far the WORST experience I have ever had doing any form of construction project ever! They appear nice, timely and to have their stuff together but get into a project with more than one specific task with them and you will find that your "hassle free estimate" has turned into a true bait & switch with zero ownership of accountability, terrible communication (they'll try to blame you for everything), drawn out timelines (my "three day" project still isn't done 5 weeks later) and blown out budgets. Spruce Box was fast to respond & communicative however I quickly realized this organization is not detail oriented (even big details like windows going in the right place) at all. Add to that a pretty piss poor job of insulation, framing and the fact that they left nails in my yard when I have a 6 month old...plus that I actually had to have someone else come and finish & fix their work...my $3k job turned into a $9k job overnight...it's not hard to see why I never want to even hear this company's name again. They might give you a good price initially but be weary that this is the actual price you'll end up paying for the job & incredibly weary of the quality. I am fairly confident that any positive reviews on here are from friends and family OR from very simple jobs. Don't give yourself the heartburn from dealing with these people. read more

I had a great experience with Spruce Box. I had them replace a section of an awning that was in danger of collapsing. They came out quick issued me a quote and wasted no time in coming back out to make the repair. read more

These folks have a real lack of expertise and integrity. After some persistent flooding in our basement, I called Spruce Box to ask if they do drainage and foundation work. The chipper woman who answered the phone said they did, and we scheduled an appointment. During the appointment, it was pretty clear that the staffer, Phil, didn't know what he was talking about. He seemed not to have heard of some of the basic equipment (like a dry well) that I asked about, and didn't have a basic understanding of a French drain, which is a weird lack of knowledge for someone who works in drainage. A few hours after he left, I got a call from another company, NWS, that I'd also called to do a bid. NWS said that Phil had called them, introduced himself as my contractor and project manager, asked for a ballpark figure, and when NWS said that they didn't give estimates on projects they hadn't seen, tried several times to cancel my appointment. I called Spruce Box back to follow up. The dispatcher/receptionist alternated between defensively saying that she didn't know what I was talking about and then suddenly remembering she had overheard Phil and I was making things up. Then she yelled "WE ARE A REPUTABLE (sic) COMPANY! NEVER CALL US AGAIN!". I won't, and neither should you. read more

I needed to repair an outdoor posts and wanted a handyman to help for a day with items to do around the house. While other companies told me the outdoor posts would be fine, SB told me that I needed to get them replaced right away. They were all rotten inside. Tim, Xavier, and Philip were on time, reliable, and efficient. We would have liked to go full service with spruce box, but our budget did not allow, so we chose these ala cart services. I am so very happy that I was referred to with spruce box. They did not make my project seem too small for them! Alex was my point of contact and he was very helpful. Thanks team! read more

I hired Sprucebox for my kitchen renovation. Overall good work but the communication was abysmal. I had to call/text them at 5pm on a day when painters/drywall people/anyone were late. I'm living in the house while this is going on so I have no kitchen. Wanted this done as soon as possible. There was a whole week when nothing was scheduled. I'm sitting in my "almost done" kitchen wondering why I ever hired these guys. Trim for cabinets still needs the nail holes fixed, cabinets done have the shelves installed, no cleaning has been done, the filler piece between my wall and pantry is stained or something, needs to be painted. I really don't understand the lack of communication with this company. If your looking for a contractor look elsewhere and save yourself the headache. read more

Reliable. Honest. Fair. Good communication Good quality materials Good people. Is there any more to be said? read more

I had high hopes because Charlie, the person who came to give the estimate was wonderful. Every other aspect of this company needs improvement. I'd love to rate their actual work, but I suppose our 10k project wasn't worth the time to schedule? They led us on, missed multiple appointments, and finally just disappeared. Last message I got was almost a month ago. We agreed to move forward, so I don't understand why there was no follow through. If you read the reviews, this seems to be a common issue. read more

We had a whole remodel (decking, stairs, etc) the crew did great, stayed on budget. Will use them again

We hired Kameron and his team from Spruce Box to do a full kitchen and bathroom renovations on our 1891 barn Victorian. We knew this was going to be a difficult renovation since our house was very old and difficult to access. As well, we are artists/designers so we are extremely aesthetically picky. We felt like Spruce Box had our back with each decision and when they were not at our house we could call their office with any questions we had. Kameron listened to our goals and concerns then made sure his team delivered. You can't ask for more than that. Our kitchen and bathroom look incredible and we couldn't be happier. read more

Sprucebox remodeled our basement and the results and process were fantastic.

Kameron came out to estimate a construction for our basement and put together a beautiful bid. Unlike other contractors he spent the time not only to assess the basement but talk me through what would be the highest-value improvements--surfaces, appliances, layout--and also what the greatest risks might be--utility connections, the old water heater. While we ended up going with a close friend, Spruce Box was amazingly professional and careful and I would recommend them to anyone. read more

Came over and said he could do the work, 2 weeks past than we called asking for our estimate, the lady on the phone seemed lost but told me he was working on it and I should have in a week, 4 weeks in to it I called back and again she says I would have in a week. That was 3 months ago, if the job is to big or you don't have the time, just say it. Why lie? If that is how you treat people before you get their money, I just can imagine the way you treat your clients after you get the job. read more

They were on time and were able to fix our sink that is an undercount that was separating. They were thorough and even had time to fix a door swing that was not latching. I will use them again. read more

Spruce box did a remodel in my kitchen and it turned out beautifully ! Working with Kameron, Robbie and they're crew, we had a wonderful experience and can't wait to use them for our next project !! (Bathroom) Thank you! read more

Working with Robbie and Kam is the best. They are communicative and easy-going. Can't recommend contractors more highly than the guys at Spruce Box! read more

This was a horrible experience with Spruce Box Construction. They led us on for weeks with very little communication. We were wanting to go with them, but they just didn't seem to know what they were doing and they couldn't get any subcontractors lined up to do the work. The responsiveness of the company overall was pitiful at best. We eventually went with another company who responded to our inquiries and questions immediately and got all the work done in about a week when Spruce Box was telling us it would take several weeks. I guess if you have lots of time on your hands and can wait for weeks to get a response, then Spruce Box may be for you, but my guess is most people don't want to wait for days and weeks for a response. In fact, we stopped following up with Spruce Box a few weeks ago with the ball in their court of scheduling a start date for the project...its now been about a month and no word from them. read more