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    Performance Insulation + Energy Services, Inc.

    3.6 (18 reviews)
    Closed • 7:00 am - 4:00 pm

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    Review Highlights - Performance Insulation + Energy Services, Inc.

    “Jennifer was very knowledgeable and the most helpful out of the 4 companies we received bids from.”

    Mentioned in 2 reviews

    Read more highlights

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    Hardwood Decking Supply

    Hardwood Decking Supply

    (21 reviews)

    I Would Recommend These Guys To Anyone price Is Right…read moreLumber Is Beautiful and Service Was Great , Rick And The Team Are Great !!

    I can only speak for my own experiences. I run a small, lean and mean decorative concrete and…read morecustom fence business in California. I've ordered over 3000 lineal ft of garapa in 2 shipments over the past 6 months. Both arrived within a week of placing the order. Being small, I can't afford to keep a whole lot of inventory on hand and it has been really nice getting extremely fast turnaround (this is not a material I can source locally). I use the garapa mainly for open joint, horizontal cladding and other decorative screens so my tolerances for wood movement, etc are different than say an ipe deck so I can't comment on that. That said I just checked my first job and the gaps are what they were when I installed and the wood looks absolutely beautiful - the owners get daily compliments from neighbors and people passing by. Rick and I had a bit of a dispute when I first started working with them but we got on the horn, worked it out and everything's great - it actually turned out it was my miscommunication, imagine that. He has always been extremely responsive and even split the cost on some items that I mis-ordered. I can understand why some would be leery based on the other reviews but I plan to continue to order from hardwood decking supply for value and fast turnaround - thanks Rick! PS, I've brought this to their attention but, the only reason I'm giving a 4 instead of a 5 is that the freight company they were working with sucks and they need to be held accountable.

    Clark Lumber Hardware

    Clark Lumber Hardware

    (25 reviews)

    $$

    David: 5/5 - Exceptional Salome: 5/5 - Exceptional…read moreStacey (Owner/President): 1/5 - Extremely disappointing Overall: 3/5 I really wanted to like Clark Lumber, and after my first visit I absolutely did. On August 18 2026, I purchased approximately $473 worth of materials for a project. David and Salome were outstanding. They were friendly, knowledgeable, patient, and genuinely went above and beyond to help me get what I needed. The products were excellent as well. I left that day thinking this is exactly why I like supporting a local business instead of automatically going to a big-box store. During that purchase I also ordered copper caps for my 6x6 posts. I later received a text letting me know they were ready, so I returned to the store to pick them up, arriving approximately 20 minutes before closing. Unfortunately, this second visit couldn't have been more different. Stacey was working at the register. From the moment I walked in, the interaction felt cold. There wasn't even a greeting until I initiated one myself. When I explained that I was there to pick up the copper caps, I was told I needed to pay for them. I explained that I had been under the impression they were included with the purchase I had already made. To be clear, I have no problem whatsoever with there being confusion about whether something had been paid for. Mistakes and misunderstandings happen in every business. What bothered me was the way the situation was handled. Rather than feeling like, "No problem, let's pull up your transaction and figure this out," I felt like my question was irritating and that I was inconveniencing the person behind the counter. I didn't have my paper receipt with me. Eventually, after showing the amount and date of the transaction on my credit card, the original invoice was located and printed. But even while trying to resolve what was really a very simple issue, the interaction continued to feel annoyed and unfriendly rather than solution-oriented. I later learned that Stacey is the owner/president of Clark Lumber, which honestly made the experience more disappointing, not less. That contrast is what stands out to me most. David and Salome made me want to become a repeat customer. The owner made me question whether I ever want to return. I don't think it would be fair to give the entire business one star because the employees I dealt with previously were exceptional and the products were very good. That's why I'm giving three stars overall. But customer experience matters, particularly when it comes from the person at the top of the company. A billing misunderstanding doesn't have to cost a business a customer. How you make that customer feel while resolving it absolutely can.

    I have worked with them for several decades, and they have remained the most helpful and friendly…read morehardware store I have been to.

    Performance Insulation + Energy Services, Inc. - contractors - Updated October 2026

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