Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

What a Nightmare!…read more Our experience with Cascade Fence & Deck was frustrating and exhausting. We paid nearly $48,000 for a deck, expecting quality workmanship, professionalism, and clear communication. Unfortunately, that was far from our experience. From the beginning, communication was poor, scheduling was inconsistent, and we had serious concerns about the quality of the work. We observed uneven decking, excessive fraying, poorly cut or damaged boards, improperly installed fasteners, and a worksite that was repeatedly left in unacceptable condition. These are issues that should have been caught and corrected by the company, not repeatedly pointed out by the homeowners. We specifically requested an in-house crew, yet subcontractors were sent instead. This was particularly frustrating because we had made our preference clear from the beginning. We were so dissatisfied with their workmanship and conduct that we eventually asked for them to be removed from the project. What bothered us most was that the company wasn't proactively offering to correct the problems we identified. I had to repeatedly push and demand that issues be addressed. We shouldn't have had to fight for basic workmanship standards on a project costing nearly $48,000. The attached photos shows how the property was left on a day the crew wasn't even scheduled to work. This wasn't an isolated incident. Our property was left in similar conditions for more than half of the project. We found the worksite messy and unsafe, and it was disappointing to see so little consideration for our home. We identified more than 30 areas of excessive fraying throughout the deck. When I raised concerns, I was told a good pressure washing would take care of it. Considering this is finished composite decking, I found that response concerning. Only some of the workmanship issues shown in the attached photos were ever addressed. Even after a new crew came in to finish the project, there were still problems. The skirting boards were damaged, the skirting door rubbed against its frame, and the door handle was already damaged. The photos show the condition of these areas immediately after the project was completed, not after months of use. It's incredibly disappointing that these issues remained even after the company had an opportunity to make things right. We also experienced a lack of transparency and what we felt was dishonesty regarding the permitting and inspection process. We repeatedly had to ask questions, seek clarification, and request updates before eventually involving company leadership. I spent an unbelievable amount of time documenting concerns, emailing employees, following up, and monitoring the project. We thought we hired professionals. Instead, I felt like I had to oversee the work myself just to make sure our concerns were taken seriously. My husband and I value our time, and we certainly didn't expect to spend this much of it managing a company we hired to do a job. Although some efforts were eventually made to correct certain problems, we remain disappointed with the finished product. There are scratches on the decking, unresolved workmanship concerns, and questions about how certain areas will hold up over time. What made this experience especially frustrating wasn't just the workmanship. It was the lack of accountability, inconsistent communication, and the fact that we had to continually advocate for issues to be corrected rather than the company taking the initiative. Once trust was lost, it became difficult to feel confident in the work being done. I do appreciate the individuals who eventually made an effort to address our concerns. However, those efforts don't change the overall experience or the condition of the finished product. We documented the entire project through photographs, videos, and written communication. I strongly encourage anyone considering Cascade Fence & Deck to carefully review their contract, confirm whether an in-house crew or subcontractors will be performing the work, stay involved throughout the project, and document everything. Better yet, find a company you don't have to micromanage that isn't a HACK. For nearly $48,000, we expected a much better experience and a finished product we could feel good about. Instead, what should have been an exciting home improvement project turned into weeks of unnecessary stress, frustration, and disappointment. Based on our experience, we would not recommend Cascade Fence & Deck.

Great job- great pricing- easy to schedule ! Would ise them again and recommend them highly.read more

Updated Review: While my initial experience with this…read morecompany was frustrating and left me questioning their reputation, I have to commend the way they ultimately handled the situation. The owner personally reached out to me--even while overseas--to listen to my concerns and make things right. Both he and the project manager communicated clearly and professionally the second time around, and they addressed all of the issues I raised within a week. The craftsmanship was corrected, the cleanup concerns were taken seriously, and I appreciated their willingness to own the missteps and follow through quickly. Not every project goes perfectly, but how a company responds makes all the difference--and in this case, they really stepped up. I'm happy to give them a full five stars for the way they resolved everything.

Our deck was nearing the end of its life. We sought out multiple deck contractors and just about…read moreevery one of them said it was unsalvageable and that we should replace it. However, replacing the deck would mean having to update it to current building codes and permits, which would then mean having to hire an engineer for our small 6' x 14' deck... Bruce came over, took a look and casually said, we can add more supports and fix the deck instead of having to replace it. He walked us through all the repairs he would do, he listened to our concerns and wrote up an estimate that weekend. I choose to hire him because of his straightforwardness in answering all my questions, he was so down to earth and friendly, I felt like he was trustworthy. We went from potentially having to wait months and spend $20,000 on a new replacement deck to spending about $5,000 on repairs and taking considerably less time. They were booked out till about October and would contact us when the time came closer, they did just that and were able to fix the deck in a day. We hired him to come back to build a 2nd retaining wall, his son came out and built it in less than an hour. They used high quality materials, I feel like the wood used will last a long time. A year later, we noticed that the deck was starting to sink and consulted with Bruce. He came over, took a look and figured it was probably the ground material was soft and causing the deck to sink. He offered to fix it, FREE OF CHARGE. It wasn't his fault the ground was soft, it just shows how much integrity he has in his work. Hands down, I would recommend him to anyone. My neighbor immediately asked for his contact!

Bruce was very responsive when we reached out in June for estimates on our deck replacements. His…read moreestimate was affordable and we felt assured when he came out to see the project as he commented on what was required according to code (apparently our dilapidated decks were not compliant and none of the other contractors we consulted with made mention of this). Bruce confirmed his availability for install beginning in late October at that time and we coordinated via email as that time approached. Bruce and his team do very great, thorough work. They were all very friendly and trustworthy. We are very pleased with our deck replacements and the dry rot pieces they both identified and replaced on our front support columns. Bruce also hung up our new address numbers for us at the conclusion of the project, which was a big help for us! We did not receive an invoice until the very end of the project (after 3 of 4 payments were made), but did receive one nonetheless. Despite this, we don't have any concern about Bruce and his team coming out to repair anything that should arise. Though, we don't expect that to happen based on the quality work they provided. Their focus is on their craft, not the administrative pieces of the business. I highly recommend Shaffer & Sons and will keep Bruce's contact information should we, our friends, or family members require any work completed in the future.

Dari and his crew were phenomenal. Very responsive and professional. Love how our fence stain…read moreturned out. Would definitely hire again.

Dari did an amazing job on my 25 year old deck. Truly brought it back to life. Highly recommended.read more

I have worked with Pete Popa at Legacy Decks and Fence for over 15 years and on several properties…read more Pete is dependable and honest. Most importantly, he stands behind his work. He has built three different types of decks on my current property and all of them are of top quality and built to last. The first deck Pete built for me was to replace a cedar deck attached to my home. He used Brazilian Hardwood, or IPE, because of its durability and low maintenance qualities. The picture is current of a deck that was built 14 years ago. The second deck he built was around my Koi pond and we chose Trex decking to go over existing structure. This deck is 13 years old and as attractive as the day it was built. The third deck he built was a few months ago. The deck it replaced was cedar and I wanted to replicate what was there because it lasted so well. Pete used pressure treated beams stringers. Any cuts in the wood was painted with a protective treatment that is necessary when such wood is cut and the raw wood is exposed. The cedar boards were stained on all sides prior to being laid into place. I expect this deck to last for thirty years. Pete is also excellent with fence replacement. My pressure treated wood deck was replaced with a metal fence over 14 years ago and still looks new. No problems with posts or material to date. Lastly, Pete built a retaining wall at the edge of my property. It was built to be maintained and corrected, should the ground shift and require adjustments. The crew at Legacy Decks and fence are very easy to deal with and Pete ensures that all work is up to his standards. I can't speak highly enough about the quality of the work. And the test of time has proven the durability to me.

Love our fence that Pete and team did a few years ago! And it's holding up so well. Really nice…read moresolid work. Our gate got caught in the wind recently when left open so needed a fix. Pete came over himself on a Saturday and did the fix for us! What a kind professional. Highly recommend!

Let's get the part out of the way that most will look for immediately; Lucian's prices are not only…read morecompetitive, they're compelling. Ok, with that done, let's talk about the experience. I put out a request for bids to multiple bidders. Lucian was not only the first to respond, but he was the only one who committed to a time to be out and evaluating the site in person. He was right on time, he physically distanced to ensure no stress of COVID, and provided excellent guidance while actively listening to my wants for the fence. Lucian was exceptionally responsive to my questions in person and in email; he provided a timely and well-detailed quote. Two weeks prior, Lucian contacted me to see if I wanted to move up the date; since I'm not going anywhere, absolutely! He showed up - again, right on time with his staff. They started and worked well into the early evening, past what I would've expected on both days. My fence was completed in two days - not only was the fence EXACTLY what I wanted/what was advertised, but the area? Cleaner than it was when the crew started. Lucian is exactly the kind of business owner I want to go out of my way to support. And his crew? Top notch, worked non-stop, and the end result is that my house looks infinitely better with this quality fencing than it could have otherwise.

I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

Repeat Customer here. Andrew, Samuel, and the Above All Fences, Decks and Construction crew always…read morecomplete projects on time, at bid (very fair pricing) and beyond our professional and design expectations. This is a top tier construction company. In a world of less than par trades people that deliver mediocre results, and who are unprofessional to boot, AAFDC is the kind of construction company you wished you knew about long ago. I could go on about the various fences, gates, a pergola, and now our design discussion about cement and retaining walls, but suffice to say, they shine. Highly recommended.

Excellent craftsmanship, easy to work with. Great price, came in cheaper than two other bids…read more Knocked out fence project quicker than expected.

VIS Design rebuilt our deck as the previous one needed to be replaced due to rot issues that made…read moreit unstable as well as replacing the stairs and landing outside our laundry room. Since it is a large deck on a on a slope, we knew it was not something we could do ourselves. After listening to our hopes and ideas, they developed a couple concepts for us to consider before we settled on a plan. After we agreed on the concept Victor and John came and gave us their appraisal and bid in a very timely manner. Although they had other projects before us, they began gathering materials and doing the new foundations for the new deck in early November. Although cost does enter the picture, they were fair in their understanding of our goals and needs and stayed on our agreed upon budget. Their requests for a deposit and funds along the way were reasonable. When we needed an additional week for the funds to come into our accounts as additional materials were ordered and delivered, they understood and continued the work. It was easy to communicate with them through person to person, phone calls, e-mails and/or texts. We decided to go with the Rocky Harbor Trex design and watched each day as the project progressed until it was done. Even with the November winds and rain, they showed up and worked throughout each day. Their work ethic and skills are second to none! When it was done, the new deck exceeded our expectations not only for the design, but also the stability, their professionalism, keeping us informed throughout the process, and their understanding of the many questions we had along the way. The photos below show the end product that we are looking forward to using more in the coming days. A definite 5 Star Review and recommendation!

I saw Victor's work van in my neighborhood and gave him a call. He quickly scheduled a meeting to…read morecome see what I needed. Within 3 days the project was complete. When I bought my house the builder didn't complete the deck rail and it was a safety issue, so Victor came and completed the work and added a bonus rail! Even more impressive, he was on time, communicated promptly and cleaned up when he left! Highly recommend!! Nice guy too!

Recently had TGR build me a beautiful paver walkway from my driveway all the way to my backyard…read morewhere they also built me a nice deck off my back yard patio Will definitely upload a picture once my new outdoor furniture shows arrives! 10/10

Our experience with TGR Construction for our bathroom remodel was a pleasant process. They were…read moreefficient with the breakdown of the process and work that was done . We're happy with the results of both bathrooms . I'm sure we'll be using them for other future projects in our home.

Top-notch service! I couldn't be happier with the work these guys did! They care for their…read morecustomers' needs and keep you posted with every step! The price was very reasonable compared to other quotes, but that didn't play a part in my decision to have them do the work. Mike, Lloyd, Tristen, and the team made sure I was happy with every little detail in the project. In the Photos, the deck and cover turned out so beautiful. Highly recommended!

Mike and the Next Level team did an exceptional job with our front railing!…read more It was a small residential project, and after meeting with 6 different companies, it was clear that Mike was the right combination of personable, professional, and value-based. His price was very competitive, and yet the quality of the work was top-notch. In fact, I came into the project with a pre-conceived plan, and Mike patiently helped me understand - through his expertise and simple explanation - why and how certain parts of my plan could be improved. In the end, he totally understood and executed the vision, and I honestly couldn't be happier with the final product. Furthermore, all of his team were fantastic: super nice and polite and funny guys, who did an impressive job of removing the existing railing and delicately minimizing any damage to the house and posts. Turns out they were drilling into a challenging slab of concrete, yet the craftsmanship was flawless. Not a single crack or misaligned joint! I HIGHLY RECOMMEND Next Level Decks and will certainly hire them again myself.