This was my first time shopping at Lululemon, and unfortunately it was an uncomfortable experience…read more Throughout our visit, it became increasingly obvious that employees were closely watching us and seemed to assume we were trying to steal. Whether intentional or not, it felt like judgments were being made based on our appearance, and it completely ruined what was supposed to be a special shopping trip for my daughter's birthday. I will admit that I was bringing multiple items to the dressing room for my daughter (who had her baby in the stroller inside the fitting room); but there was never any bad intent behind it. I was simply trying to help her try things on and make her birthday enjoyable. Once we realized how uncomfortable the situation had become, we decided not to purchase anything and left the store. As a first-time customer, the experience only reinforced my impression that this store caters to a certain type of customer while making others feel unwelcome. Situations like this could be handled much differently by employees. Instead of making customers feel watched or judged, employees could approach people in the fitting rooms in a friendly and professional way by offering assistance ( different size/ style/ item) and perhaps explaining store policies respectfully. Customer service should make all shoppers feel welcomed and respected, not singled out or uncomfortable. Very disappointing experience. I will stick with NikeSkims lol.

I had two completely different experiences at this store within the same week. On May 9th, right…read morebefore Mother's Day, Valerie and Angelica gave me amazing customer service. They were kind, welcoming, gave genuine styling advice for my height and body type, and even wished me a Happy Mother's Day. They made me feel comfortable and valued as a customer, which is why I returned a second time. Unfortunately, my visit on May 11th between 6-7:10 PM was one of the most uncomfortable shopping experiences I've had. I came in shopping for my birthday with my infant in a stroller and was repeatedly approached by employees in a way that felt more suspicious than genuinely helpful. While I was trying on clothes and taking care of my daughter in the fitting room. It was taking me longer than normal because again, my infant was in there with me, and I was really indecisive of the clothes I was trying on. I noticed employees repeatedly watching the bottom of my stroller and belongings very obviously. After stepping outside briefly to throw away my daughter's diaper, I walked back in and overheard an employee with short curly brown hair and glasses say over the mic, "she's walking back in," which immediately made me feel singled out and uncomfortable. The overall energy from several employees felt cold and judgmental rather than welcoming. Even though multiple employees asked if I needed help, when I actually asked questions their responses felt irritated and dismissive. One male employee responded to a simple leggings question in a condescending tone by pointing to the tag instead of actually listening to what I was asking. At that point, I no longer felt like a valued customer -- I felt watched. I ended up leaving without buying anything because the atmosphere became so uncomfortable. I also spoke to the manager, Taylor, afterward, but the conversation felt dismissive rather than understanding. Instead of acknowledging how the employees' behavior came across, the focus was placed on store policies and "body language." I've worked retail before, so I understand loss prevention, but there's a clear difference between being observant and making a customer feel targeted. What's disappointing is that this store clearly has employees capable of providing excellent service, as Valerie and Angelica proved during my first visit. But the staff working during my second visit created an environment that felt unwelcoming, judgmental, and uncomfortable enough that I no longer wanted to shop there. Overall I think the store could benefit from touching up on customer service training and teaching about unconscious biases as well.

The deals!!!!! Gosh,…read morethe deals are fantastic here! If you enjoy Vans shoes, this is your place! They have huge selection of clearance Vans shows. Everything with an orange tag is clearance. They have some regular priced shoes, in the front of the store. The buy one, get one 50% off applies to a full priced shoe, and getting the clearance shoe half off. The full priced shoes are around $70. So, you can do that deal or just go for the clearance. My husband and I both got two shoes each. The 4 shoes were all clearance. Amazing deals! We love our Vans so much. Service was good. They were helpful.

Love this place! Kayla and Ashley were so helpful! Lots of selections and they have their 70% off…read moreany sale shoe with purchase of another shoe.

I'm so glad we have this store here! I recently discovered this Burlington in the Menifee town…read morecenter. A plus is they open early while the other stores are late to open at 10! Beware you can spend some serious cash here. Everything is a great price and really good name brands. They have a nice security guy at the front of the store. We were greeted and they let you know the carts don't go outside after shopping. No biggie. I think anyone should check this store out. Very good finds here!

Extremely rude cashier by the name of Jacqueline I tried helping take my clothes off of the hanger…read moreand she took them right out of my hand and said I can do it then as I'm walking out Gabe, the security guard I'm barely walking up to him and getting my stuff out of the cart and he was trying to snatch the cart out of my hand another snatcher along with Tommy. Give me that cart as if we're gonna take off with it won't be coming back to this place.

Kristina is the BEST! She helps me pick out cute shoes; she's very personable and good at her work…read more I'm recommending that my family go to this location just for Kristina so she can help them pick out shoes, and now I only want to go to Kristina to shop for shoes, lol. She makes shoe shopping fun, and I quickly decide with her. Kristina has customer service and is a great person in general. Also, all the shoes are of great value. I used to buy shoes at Macy's, but no thanks, I'd rather go to this location because it's not as crowded and chaotic as the large retail stores.

Store manager needs to work on her customer service she's super rude.don't ask her anything because…read moreshe'll answer in a bad mood.

Great section and helpful employees. Easy to get to off the 15 freeway, although getting back on…read morethe freeway anywhere around her can be time-co aiming. I bought two pair and received a deal on the third pair. Skechers has snuck up in the athletic shoe world and that's great someone is giving g Nike some grief.

Was not busy in store when I went there around 6:30 pm on 8-13-26. I wanted another pair of comfy…read moretennis shoes I bought there 3 years ago & still wear them, but getting old. I think it was bobs or Dave's shoes & money goes to dogs. I was somewhat shocked at how expensive they were now, & they no longer had the tennis shoes I wanted or the price. The gal told me they had a clearance section in back, so I went over to clearance & found me a pair of tennis shoes by Skechers that were slip in's & were regularly $80.00, and I got them for $34.00 plus tax. What a deal I got. I was happy with that. They are having a sale now, buy 1 at reg price & get second pair at 50% off. Didn't apply to clearance. Gal was very helpful & love the bags they have when you buy shoes. Can carry like a back pack. I will be back again.

This has been the best 5.11 store I have been to!! Dan was helping me out and greeted me as I…read morewalked in!! Store is organized with lots of items in stock. I was mistakingly charged for an extra pant and they were so nice in assisting me!! By far the best customer service I have ever had!! There is plenty of parking. All the workers were so nice. There's not a bad thing I can say about this store. Although I do live far I would still drive the hour to shop here again.

First time coming here. A little bit of my background, I…read morework for the Govt' FEDS, uniforms are optional for me due to my role but I wanted to represent since my job provides me a generous allowance for uniforms. I would have gone to the Costa Mesa location but I'm local here so I wasn't going to be driving that far. I came in looking for Ranger green 511 pants ... they didn't have them, I was looking for keepers, they didn't have them. Fortunately I was able to pick out a pair of pants that's passable. The associate working was very helpful and super nice. She gets 10 starts but I was disappointed they didn't carry what I was looking for so for that reason, 3 stars. I'll come back but will call in ahead of time

We had the convenience of returning both men's suits to this location instead of driving back to La…read moreMesa where we originally picked them up, which made the rental process so much easier. We rented complete head-to-toe looks for both of my boys for prom, and they looked absolutely amazing. Everything fit well, and the overall presentation was sharp and polished. I highly recommend using Men's Wearhouse. While prices can be a bit higher during prom season, you're truly paying for the experience--and it shows. The staff was friendly, professional, and made the entire process stress-free. The store itself was clean, well-organized, and easy to navigate. If you want to avoid the hassle of piecing together an outfit for prom, a wedding, or any special event, this is definitely the place to go. Trust me--you'll thank yourself later but be sure to thank me first

**DO NOT WASTE YOUR TIME HERE.**…read more I made an appointment **a month in advance** for a group of 10 for my wedding. The day before, I called to confirm they could accommodate us, and Matt assured me it wouldn't be a problem. We arrived and immediately found out they didn't even have our names written down for the appointment. The female manager (who's name I don't remember unfortunately) told us it was fine and that they could still help us. They couldn't. We spent **two hours** in the store and somehow **not a single person -- including me, the groom -- was fitted.** To make matters worse, the female manager had originally shown us suits and told us they were included in the rental special. About an hour later, we were told they weren't. When I asked why we were told otherwise, the manager said she "didn't know" they weren't included. If you're the manager handling rentals, you should probably know what's included in your own promotion. They also created accounts for the groomsmen, then somehow deleted some people and left others on, adding even more confusion. After wasting two hours, we left with no one fitted, suits we didn't want, and absolutely no resolution. When we understandably expressed our frustration, Matt who said he was a manager and the supposed female manager responded with sarcasm and annoyance instead of taking responsibility. Thankfully, I went to the Men's Wearhouse in Oceanside afterward, and they were phenomenal. Completely different experience -- organized, knowledgeable, and actually helpful. Do yourself a favor and skip this location. I would give zero stars if Yelp allowed it.

This place is a MESS! Can't even shop for things everything is in the isles and strewn about the…read morefloor. Merchandise is dirty or crumpled. And employees just standing around talking to each other or texting on their phones. I have never experienced a store this bad!

I visited this location earlier today. I had forgotten my TJX rewards card. Beatrice was incredibly…read morehelpful. She informed me that I could scan a QR code and use my card that way. Now I no longer have to worry about whether or not I have my card in my possession. Beatrice is the best. 10 out of 10 for her.