The deals!!!!! Gosh, the deals are fantastic here! If you enjoy Vans shoes, this is your place! They have huge selection of clearance Vans shows. Everything with an orange tag is clearance. They have some regular priced shoes, in the front of the store. The buy one, get one 50% off applies to a full priced shoe, and getting the clearance shoe half off. The full priced shoes are around $70. So, you can do that deal or just go for the clearance. My husband and I both got two shoes each. The 4 shoes were all clearance. Amazing deals! We love our Vans so much. Service was good. They were helpful. read more

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Aisha and Amanda were absolutely amazing and helpful , they greeted me as soon as I walked in and helped me get 2 items from the back that didn't seem to be in stock , definitely recommend to anyone who is looking for a great shopping experience. read more

Love this place! Kayla and Ashley were so helpful! Lots of selections and they have their 70% off any sale shoe with purchase of another shoe. read more

Vans! By far there is not a better shoe for boarding, walking and styling around California! This store located in the Lake Elsinore Outlet is a great place for purchasing two pairs of Vans with the "By one, get one for 50% off" promo. Usually, I can find two pairs to purchase on any given day and my collection of Vans continues to build. Customer service is great at this outlet, and you can find most offerings in the Vans collection with the exception of some of the latest styles. But if you are looking for Old Skool, Off the Wall, ect, you can normally find your color or a design that will please you. Highly recommend. read more

Vans Outlet - Shoe Stores Near Me - Lake Elsinore, California

Do not be fooled by this small store, they have even more product in the back. I was thoroughly impressed and happy. The associates were so nice and helpful. I cannot find my receipt with their names. I remember Kayla at the register but there was a guy too. Super helpful. He went to the back to find options based on what I described I was looking for (no specific shoe) and I had choices. The shoe I chose had staining from the box and Kayla took the time to clean them before my purchase. They have the option to tap and Apple Pay even. There was an entire area of clearance shoes and a deal on them.I had a great experience and will be returning. read more

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Came in for a specific shoe style. Found it. Tried it on. Very stylish and comfortable. $100 on the tag. What? Really? Thought this store is an outlet? Nope. Retail prices. Don't be fooled. Walked out empty handed. read more

Fernando was amazing with his costumer service!!! was misled by the promotion, but he helped me find what was affordable and signed me up for an extra 15 percent off employees are understanding, but the signs are misleading I feel sorry for the employees having to deal with angry customers over the promotion of buy one get one 50% off false 50% off mark down shoes ... read more

Vans are such an integral part of the Southern California lifestyle. Classic shoes that are great in almost any situation. Steve Van Doren does so much for the outdoor community. The company gives so much back to so many communities around the world. Van's for life!!!! read more

Very friendly staff that we're all very attentive and helpful. While shopping Sophia really went out of her way to help and go into the back to get the sizes that I needed. Then when we checked out Jose was so throughout and quick with the checkout process. Deals were great, 3 for $30 and buy one, get one 50% off. read more

Vans Outlet - Shoe Stores Near Me - Lake Elsinore, California

This store isn't as large as the San Clemente location. We stopped by to charge our Tesla and decided to do a little shopping while we filled up. They only had a few shoes that I liked but at a very down right low price for their BOGO deal I just couldn't pass it up. The employees were very nice and helpful even though I was there when the store was about to close for the night. read more

Vans Outlet - Sign of the times 2021 - Shoe Stores Near Me - Lake Elsinore, California

5 Star service again! Wish every retail place had employees like this Vans location has. Everyone is so helpful and genuinely happy to help. We came back to use our Vans Cash without my daughter so it was a little difficult. We were asked if we needed any help a bunch of times. One girl even went into the back to check if there were different sizes for a couple pairs we were interested in. Bottom line is they are still running their "buy one pair and get a sale pair for 50% off" and stacking the Vans Cash on top of that, we got two pairs for $50 which basically ended up like getting one pair for FREE! Outstanding customer service, you have made a customer for life...thank you! read more

Vans Outlet - Back to school shoes (First Visit) - Shoe Stores Near Me - Lake Elsinore, California

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Love this little shop! Always has great deals and sales. You can find some pretty cool shoes that you would find at a regular Vans store. The staff is pretty cool also and love to help you find your new style. They always have many sizes to choose from and if you don't find your size, they can check the back to see if they have any in stock. I am always lucky when I am looking for my size. They also have apparel for men, women, and kids. So you can find stuff for the whole family. If you are ever in the area I def recommend stopping by. You might find a pair of Old School Vans half the price!!! read more

My experience was phenomenal. I am writing this review cause I was extremely shocked how amazing Rodrigo the cashier was, my husband and I had our hands full of merchandise to purchase, he walked up to us and offered to take them off our hands to enjoy our shopping, he left the items up front and upon checking out he explained all the sales and we purchased more items cause of the information we were informed. Rodrigo's customer service was by far the best we've ever received and we've been shopping with Vans for decades! read more

Who doesn't love a nice workout pair of comfy vans? Seriously, if you don't feel free to buy a shirt that says "my opinion isn't valid." LOL. This vans is packed with items, sizes, cute boys, cute girls and cute shoes. Honestly, most of the times I have received great customer service, it comes from someone my age (young adults). This vans has a great staff doing great things for customers. They will not only go through every box in the store to find your shoe size but will go the extra mile and offer to order you the product or even give you a heads up when they restock. The store itself is actually pretty decent for being managed by young adults. Other vans stores look like crap and the music will be way too loud for a customer to shop comfortably but this vans, I love it and them. Thanks, xoxo. read more

Vans Outlet - Shiitake authentic for $20! - Shoe Stores Near Me - Lake Elsinore, California

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Rodrigo went above and beyond helping us. And it wasn't just his demeanor, but his knowledge and familiarity with the systems of the business. You could tell that he'd worked there for a while and cared about the efficiency of the store. I hope he's paid well! read more

When I went in, it was really busy. But I was able to look around and find a couple shoes that I liked. I was able to try on different sizes because the employees were offering to assist me constantly. Customer service was great and they helped me through the whole process. read more

Vans Outlet - Entrance - Shoe Stores Near Me - Lake Elsinore, California

This VANS store is a littleee bit cheaper than the one at Promenade Temecula, but they have some pretty good BOGO sales and a large selection of non-classics on clearance (i.e. colorful/artistic styles, neon colored, etc) I came here recently after a trip to Nike just to browse and I ended up with two tank tops for $5 each! The service was really good and they always asked if I needed help with anything. I'll honestly keep coming back whenever I'm around just to see what other awesome deals I may find! read more

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I went into the Van store today September 20th to exchange a pair of shoe. The manager and the young lady that was helping me did a great job. I bought the shoes at a different location and I didn't have my receipt and they exchanged them with no problems. I will recommend this store to everyone I know. I appreciate the excellent customer service. read more

Making sure she gets the credit she deserves but Alexia is the best! Absolutely great customer service!

Thanks Fernando "Ferns" for providing great customer service, assisting other guests in the store, answering questions, and checking the back for inventory. Appreciate your help! Good vibes brotha! read more

The discounted items seemed to be returns from stores. All the "new" shoes were full price so no discount there. I will have to go back another time to see what they have but I wasn't impressed with their inventory and prices to be honest. For an outlet it was eh. read more

We had to return/exchange a pair of shoes we bought for our son. The store was fairly crowded as to be expected, but they were well stocked for the weekend after Christmas. We bought the correct size for our son, but we couldn't find a "sale" shoe to get their signature deal (but one show full price, get a sale shoe 50% off) Pabs was so helpful! He was a pleasure to work with and helped us find exactly what we were looking for. I wrote this review specifically because of his help. read more

I came to store tonight and of course with it the weekend before Xmas it was packed! Awesome employee Jessica went out of her way to help me, she found what I needed in the back even though there was nothing even close to what I was looking for on the sales floor. I asked and she delivered! The whole staff was exceptional! read more

I came in looking for new shoes for my son and was helped by a young woman named Candice. She made the whole experience easier and that meant a lot to me considering I was with a fussy toddler. I ended up getting him classic vans in his size and the next size up for when he outgrows these. They're running a good sale on socks so I stocked up on those too. I was really impressed with this location compared to the one closer to home. Selection was bigger and the staff was much more helpful! read more

Prices are great, customer service is terrible. I called in today to a guy named Michael, told him I had two questions first being how late are you guys open, he then said 8 o'clock and immediately hung up. I then called back and told him I had 2 questions, not one, and he rudely told me to speak up and he won't hung up next time I would rather pay $15 more to deal with people who actually treat customers like customers. They only received three stars because on my third phone call I spoke to a young lady who was very polite and apologetic for his attitude and poor professionalism. ****My issue is I should never have to call three times to get 2 basic questions answered, and to be treated like a human being. read more

Let me tell you! Ernie and Akemi are the best! I am so thankful they were able to help me five min before closing in this crazy time of all of our lives. Not only is it extremely hard to find a size 15 for my man but we were literally leaving out of state at that moment for a last minute wedding for family and Ernie let us in and helped us find the right sizes for both myself and my man Last Minute even when he didn't have to and I even walked out with two pairs for myself including the exact color in a rare size. He was so kind and patient in a hectic time. Akemi is so caring and personable. Again it's a hard time for everyone right now and she was so honest and fun! She was able to help me smile and laugh! These two individuals are real people and made this experience even that much better for me! Thank you so much!!! Honest good people are hard to come across right now and those two are the real ones! read more

Customer service is great! Employees are always polite, friendly and helpful. Ariana, hands down, gave the best service. I went in to exchange a pair of shoes that I had previously purchased in the wrong size for my son. She was super helpful and awesome! read more

Worst cs experience ever in this place qhen two sales person contradic them selves on what sale they have going on and the cashier is stubborn on that he is right when the other already made me waist my time looking for another shoe they need better management control or training so they are all on the same page read more

We did go shopping 2 days before Christmas the store was a little crazy poor employees looked frazzled, great shoe selection found just what we needed in like 10 min. Most of the shoes had the prices a couple I had to find someone and ask which they were in a hurry cause there was so many people that needed help, other wise the line went pretty fast. And we were happy to be out of the store. read more

I loved this place the associate Kyle helped me find the correct shoe to fit my fat foot! I felt like they were specifically made for me. Kyle really helped me find the shoes and deal of a lifetime! read more

I bought a pair of shoes that started wearing out after 30 minutes. I have purchased many Van's through the years and never had a pair wear like these. My son tried to take them back 3 days later and was told flat out no. I called their corporate office to inquire about their policy and was told they should give me my money back. I called the manager of the store and he told me he would give me my money back. When I went to the store, the same person said he "does not recall" speaking to me 3 days later. The guy whose name implies he wears a halo is a hot headed, dull witted boy. He tried to belittle us by telling me the wear was due to "dragging your feet" and "that is what rubber does". He could barely look at me as he looked like he was going to have an angry outburst. Sad that customer service is not taught at this company or this young man has a lack of social grace. read more

Friendly staff and I got 2 pairs of shoes for $75, well worth the visit as wearing running shoes everyday I wouldn't consider normal. I do not want to look rich but at the same time I am not homeless and was past due on shoes. Vans shoes are always comfortable and look nice! I've been here before Yelp and again with it! read more

Right when I came in I was kindly greeted, and all the employees were so helpful with letting me know their current sales/ discounts. A very great experience overall read more

Two pairs for one at the regular price, how can you go wrong?!? This store is smaller then the Vans Outlet in Vegas, but it is definitely not as picked over. Customer service was decent, at least we got acknowledged coming through the door. read more

Bought 2 pairs of shoes during their promotion sale of buy 1 get 2nd 50% off. My daughter had fallen in love with the shoes on the mannequin and unfortunately they were all sold out of that specific size and shoe style. To make a long story short, we ended up purchasing the shoes right off the mannequin! LOL. The employees at this location are all very friendly and have excellent customer service!! They went above and beyond to help us! Will definitely return to this store! read more

I accidentally forgot my work shoes today, frantically in a rush to grab new shoes and make it to work on time I called the Vans store and talked to David. He was so helpful got my shoes ready for me so I came in and was able to get out in less than 5 minutes. Such amazing service and such a great attitude to positively reflect a brand I know and love ! Thanks David for helping me make it on time to work in a new pair of shoes from a brand I love! read more

Kids wanted vans, specific colors and we found them for a really good price love this store.

Great staff, all very helpful.Went here for a bday present.Didn't have the shoes I was looking for In the store but walked out with overall a good deal.My cashier Lorena made sure I got the deals of the day. I'm definitely coming back for back to school shopping. read more