Arrived in Scottsdale yesterday and I've had Dutch Bros Coffee 3 times already! So flavorful compared to Starbucks! A great roasted flavor to their coffee. The staff has been extremely pleasant. Keep up the great work! read more

It is an introvert's nightmare to go to Dutch Bros Coffee where everyone who works there is overwhelmingly friendly and rather nosy asking very direct questions and wanting to know about your day and upcoming weekend plans. Fortunately, I'm an extrovert, and I eat it all up! I enjoy the experience of going to Dutch Bros, especially when I feel like a hot chocolate and some positive energy. This location is close to home, and I drive by it on the way to and from work each day. I have always had a good experience here! I typically drive through at this location (when there is a shorter line than not, which isn't too often). On occasion if I am bringing my car to Honest-1 Auto Care, then I will walk over to Dutch Bros or nearby places. When I walk over, there is almost never a line at the counter, though when I drive through, there are always other cars. It has been confusing where to enter the drive-through line (along Paradise Village Parkway W or on the inside of the block). When in line though, there are occasionally baristas taking orders when you are still four or five car lengths away from driving up to the counter. I typically order a medium hot cocoa, and it almost always comes out just right in temperature and very tasty. I love the stoppers, which I typically get one to help it last a bit longer as I drive home or to work.. There are many flavors of hot cocoa, 23 in fact according to their website (https://www.dutchbros.com/menu/hot-cocoa). My favorite is the tuxedo, which I order regularly. That has a mix of white chocolate and dark chocolate. I have a feeling that will continue to be my regular drink order for a long time. The menu includes seasonal drinks (like Sour Berry Blast Rebel), Dutch faves (like Carmelizer), protein coffee (like Vanilla Protein Latte), blended freeze (like Golden Eagle), coffee classics (like Mocha), Rebel energy drink (like Electric Berry), lemonade (like Poppin' Berry Boba Lemonade), iced tea (like Double Rainbro), chai latte (like White Chocolate), shakes (like Cotton Candy), hot cocoa (like Tuxedo), smoothies (like Strawberry), sparkling soda (like Passion Fruit), and snacks (like Chocolate Chip Muffin Top). In addition to hot cocoas, I have ordered lemonades and blended freezes before. All are tasty! Get the Dutch Bros app and join the Dutch Rewards program (https://www.dutchbros.com/rewards) and get a free medium drink and access to exclusive offers and perks including a free birthday drink. You earn points for every purchase and can redeem the points for free drinks. You can also use the app to load funds and pay. You can also forward a free drink to a friend if you choose. In fact, if you want to send one to me, you're more than welcome to do so! Definitely come and visit this location when you are near the old Paradise Valley Mall area! read more

As great as the drinks are their new food items are lousy compared to what they had. I want the chocolate chip cookies back ... read more

Dutch Bros Coffee - Had 4 items on this menu. None were good... - Coffee & Tea Near Me - Phoenix, Arizona

Being from the east coast, I had to give Dutch Bros a try and it was such a fun experience! The workers were so kind and eager to give recommendations and accommodations! My friend loves the Rebel series and their coffees are also so fun! Their seasonal chocolate strawberry mocha cold brew with the soft top was delicious and I also really loved their basic chocolate milk with banana flavor!! There's so much you can do with their menu and it's a lot of fun to go for a sweet treat! I also recommend downloading the app for your first drink free! Thanks Dutch Bros! Hope to see you again!! read more

Dutch Bros Coffee - Chocolate milk - Coffee & Tea Near Me - Phoenix, Arizona

Duch Bros 3580 W Happy Valley, Phoenix! Shout out To Landon! Always FUN, Energetic and Happy! Gotta Love That!

I've really come to love Dutch bros & specifically this location. I love the tea selection here hot or iced. I make a point to go here every year for my bday for my free drink of choice too Yaaaas! They will always write a cute lil message on my cups & the hot lids have different wording that brightens my day! read more

Dutch Bros Coffee - Drinks for a friend of mine & myself with CUTE cup lids that added to our day - Coffee & Tea Near Me - Phoenix, Arizona

We are from New Jersey where sadly there are no Dutch Bros near us. We can't wait until we visit Arizona each year to get our Dutch Bros fix. Even my husband who doesn't drink coffee loves it. read more

They'll spit in your drink if you're an ethnicity they don't like, when I went there they just started laughing, I didn't say much but my order. Just figured they were joking around but when we pulled off I went to try my drink and it just tasted like spit read more

Not sure why, but the drive through line can take awhile. The drinks are always good, I recommend the ANNIHILATOR. The drink is very well blended and great for road trips. My daughter loves the cotton candy shake. read more

The girl who served us messed up our order not once not twice but three times. The cold foam doesn't taste the same as it usually does but this other girl who helped us was very kind. read more

Emily is my fav & was great. this Dutch always makes my drink so well. I'm usually super picker but never have a problem here

at the dutch bros on Bell and Litchfield in Surprise, Az we had the nicest server. Whitney is her name. we have always had exceptional service and the nicest servers read more

Today was medium size $15 Fill a tray day! The line moved quickly. Staff was gracious as always and Iit only took 30 minutes to get my drinks. Being that they were so busy this was awesome! Drinks we Alma correctly and deliciously made and of course the vibe was fun and chill as always. read more

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Well where do I start? I can start with Evan on 2961 E Bell Rd which as most of us know as OG Bell Location anyway Evan at that location is totally awesome he has never ever let me down I'm a regular there no matter how busy he is he will take time to acknowledge me also makes sure my drinks are correct and given out in a timely manner.He isvery professional and cares about his customers I really enjoy going to Dutch Bros when he's there!!!! read more

SHOUT OUT TO LUCK AND ISSIC! For making my day a lot brighter! great food, great drinks, I can't beat the service! keep up theAMAZING work! happy holidays- Anastasia read more

Dutch Bros Coffee - Don't forget to get your sticker! - Coffee & Tea Near Me - Phoenix, Arizona

Drinks are great both hot or cold Their service matches their drinks They're always friendly and welcoming A great way to start your day or wind down from a hectic day with a great beverage read more

Service is decent but getting into the driveway for drive through can be tricky if the line gets long :( other than that coffee is always on point. Highly recommend cold brew. read more

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Best Dutch love them all they're so kind make the best drinks are so fast and fire customer service

Be prepared to wait. The employees are super friendly but if their friends are in line they chat it up for way too long. I sat in line waiting for 10 minutes after the car in front of me (clearly a friend of the employees) got her drink. Then my drink was made completely wrong. When I asked why it looked differently they told me to just try it. Love the drinks but not for the price and not for how long it takes to make everything. read more

I have noticed that they are not coming out to take orders in a timely manner, which leads to a huge car line. Honestly, a speaker should just be put in because it was ridiculous today. I waited 20 minutes in the car line and did not move once, and there were 4 employees inside, and not one was walking out to the cars to take orders. I put my car in park and walked to the walk-up window (not the drive-through) to just place my order there. They refused, and I just left (once I had room) for Starbucks. I saw 2 other cars pull away once they had room to leave, as the wait was outrageous. There was zero care shown by the staff, but maybe that was just the team working today at the 7th St location. I have never had such a horrible experience at Dutch before. read more

Great crew and tasty locally-baked snacks. I'm a white coffee Americano guy and I go so much that everyone knows my order as soon as they see me. The drive-through can get backed up at times so I generally go to the walk-up window. Friendly, efficient, and consistent--my go-to coffee shop! read more

I've been regular here for years! Whether it's morning or afternoon They always have great customer service and a positive attitude. Just wanted to highlight staff like Megan, Hailey, Kenz, Dom and Nat! All of them always have a positive attitude and a smile on their face. read more

Dutch brothers on 43rd Ave and union hills. The store manager, Nate and his employees are friendly,professional and always down to match your vibe. I 1st met Nate(store manager) at the store on bell and 57th ave and again, he and his employees are always a pleasure. My grandson and pup enjoy going to those 2 dutch bros. read more

This location is near my new job so it's a must-stop for me on my way in to work. The crew here is so friendly and fun. I enjoy coming here because of them as well as for the drinks & yummy goodies that they offer. I love the Dutch Blue Raspberry Soda with cream, the Dinosaur Egg Rebel, & the Caramelizer the very best of all & keep coming back for more! read more

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Ripoff on avondale blvd and vanburen order 2 drinks and got them watered down order real fruit strawberry looks like the put a baby spoon of it . I paid for it a $1 each I should get what I ordered read more

Dutch Bros Coffee - I payed for real fruit strawberry and I got this ripoff - Coffee & Tea Near Me - Phoenix, Arizona

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I'm seeing alot of Dutch Bros. all over Arizona. This one is very well located at the Paradise Village shopping center across from REI. The drive thru is super busy and there's alot of center traffic so be careful if you're walking or biking in. There's nice outdoor patio seating to enjoy the sun. Barista Matt(from Seattle)provided outstanding 6 star service. There were tons of customers and he got my drinks for me fast and friendly...well done sir. My peach smoothie and caramel mocha were delicious(and large). Highly recommended for smoothie and caffeinated pit stops. read more

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Alexis at the West happy valley Glendale location was great! We weren't sure what to order and she took her time to help us make a decision. The zero sugar mocha was delicious! read more

Everyone is super friendly and theres no long lines! I recommend!! My go to place when i want a quick drink

I'll give them five stars because I acknowledge not everything is perfect on the first try but in customer service, it's about hell the situation is handled. We do not drink coffee but we have always wanted to know what the hype is about that causes lines to wrap around the building at every Dutch Bros. We wanted some tasty drinks that do not have any coffee in them. It was our misunderstanding in ordering same decaf because we thought that meant no coffee but we learned it was just a dim down coffee but the flavor is tough to get by if you do not drink coffee. The tropical tea taste like when you drink a drink that has ice in it and then the drink is all gone but when the ice melts if you were to take a sip, that's what the flavor was, basically lightly flavored water. It was pretty disappointing so we had to go back for a round two. The cashier at the window educated us and we ended up going with strawberry Horchata and the pomegranate coconut rebel which were both very flavorful and delicious! We will definitely be back for those. The price was very fair as well. Definitely five stars on The redo of drinks on the return visit for an awesome experience! read more

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Came here this morning and man I got my coffee quick. That's how I like it. On bell you got to wait 30 mins. They were really friendly here and not many cars. It's right by paradise valley mall. Love the caramelizer! Don't forget your stamp card! read more

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Park and Walk up to the window to order. Got the carmalizer per other reviews but now am having fomo of the cocomo- might have to go twice today. Very good. Step mom got peppermint mocha hot always a solid choice. read more

Dutch Bros Coffee - Caramelizer iced - Coffee & Tea Near Me - Phoenix, Arizona

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If you can go to a different location please do! This dutch bros is always very slow, makes my drinks wrong every time. Save your self the headache and go somewhere else read more

They have a really bad customer service. I wanted the works tommed in and they didnt add whip cream. read more

There's about 4 different locations on the way to work and I specifically choose this location because of the service! Thank you all so much for being happy and bubbly, but there is one Dutch employee that stands out to me, and I have to say thank you, Taylor! You are knowledgeable about your menu, so helpful and patient when I ask questions about certain drinks, and then still end up getting my usual iced Aftershock. Keep up the great work!! read more

It really hurts me to give this review because I love the staff here. It just takes way too long. The line is super long I feel like they're super understaffed. There's not enough employees throughout the day. I would've definitely gave a five star if the lines went a whole lot faster, I am sitting currently right now in the drive-through and I've been here for 10 minutes and they're still Seven cars ahead of me. read more

I used to LOVE DBs...but the green teas have been looking clear. Aren't they supposed to be a little yellowish-greenish. It's literally just water. I'm going to Black Rock coffee now... read more

The drive thru line may look intimidating especially being within a mall's stomping grounds but this staff knows how to work it to the point you'll barely have time to browse their menu on your phone from your car -- but if you don't know what you want when it's your turn, the staff is ready to advise you so you can make a decision. Word of advise: have your payment (credit card or gift card -- no cash accepted during this time) ready so you don't hold the line up. More advise: try something new each time -- you deserve it during your 'one time out' during this quarantine :p read more

Dutch Bros Coffee - Soy iced chai - Coffee & Tea Near Me - Phoenix, Arizona

Worst customer service and horrible drinks. I asked for a drink with one less shot of espresso and the barista made it with less sugar and syrups. Came back to let them know it tasted like straight milk and asked for the drink my husband had gotten and the barista made it with less syrups than his AGAIN. We watched in disbelief as she mumbled that she had made it right. Absolute garbage and waste of money. read more

Thank you to Rose and her team for hooking me up with the signature caramelizer. Great service and hospitality. I also learned that an angry carrot is called a steamy vegetable. read more

The only reason that anyone withstands the insane wait times at Dutch Bros *used to be* because of the unique and world class customer service. But that has definitely gone downhill in recent months, especially at this location. Went there 12/9/23 at about 8am and the girl who took our order in the driveway was lukewarm at best and seemed annoyed when taking orders. It's a bad sign when the one feature that made your business popular is the feature that you are now losing. Many businesses have gone south for exactly the reason that I'm leaving this review - that is the fact that, from now on, I'll be taking my business to the Starbucks around the corner; with 1/5 the wait times and steady, polite service. read more