We were helped by a beautiful young gentleman named Robert S.. He was truly phenomenal in a customer service way. We hope to see him again.

Got a new coffee spot when I'm in Sacramento. The people are very friendly and I'm amazed how small, but very busy the place is. I've always heard of the place, so I decided to give it a try. I see what the hype is about. Service is fast and efficient. Got the Vanilla sugar free Protein Latte. I'm sure there still some type of sugar because it was still sweet, but very good. read more

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Robert! He is positively amazing. So helpful and incredibly kind. 5 stars to that young man!

Terrible customer service very rude employees unprofessional the guy and the girl not caring about the customers and they messed up my order completely never coming into this location again read more

The two times I have walked over to order a drink I was ignored and all the cars that kept coming were getting helped before me, I was forced to walk up to a window and tell them I had been waiting both times and one time I had ordered ahead so they grabbed my drink and gave it to me after I finally told them I had been standing waiting and the second time I walked up to the window and they told me to go stand in the spot to wait if you are not in a vehicle and nobody came while they continued to take orders from people in vehicles only, as a medical proffesional that is very busy at work, I only came because I work near by but I will not be retuning, if I could give zero stars I would. read more

Another great trip to Dutch!! GREAT job newbies! Drinks are tasting flawless and always happy to see my veteran Dutch peeps!! read more

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Service is really good; staffed by really nice and competent kids. Prices are pretty crazy though and the seasonal drinks aren't all that. I heard somewhere with Dutch bros you are paying for the experience but it just feels like a more expensive Starbucks with no food and nicer staff. read more

Super friendly and knowledgeable staff here and as usual great rebel drinks! I had an unexpected freebie pop in my Dutch pass and got an email saying they missed me and to come in for any medium size drink so I did just that! Yum! read more

Dutch Bros Coffee - Blended passionfruit sherbet Rebel - Coffee & Tea Near Me - Citrus Heights, California

Coffee Quality I stopped by Dutch Bros while in the area, and as always, the coffee was SUPER!!!! Their drinks are consistently flavorful, and the quality is apparent no matter the location. Service The staff was incredibly friendly and upbeat, which made the experience even better. They genuinely seem to love what they do and go out of their way to make customers feel welcome. Efficiency Even with a steady stream of customers, the service was fast and efficient. My drink was ready in no time, and the drive-thru process was smooth and well-organized. Consistency Dutch Bros is a brand you can rely on for great coffee and exceptional service, no matter where you go. This location lived up to their reputation effortlessly. Overall If you're in the area and need coffee, this Dutch Bros is a must-visit. Great drinks, amazing staff, and quick service make it an easy 5 stars! read more

You can't go wrong with the Carmelizer to satisfy your need for both coffee and caramel . The lines are always long but the service is usually quick. Drinks are sweet and the staff are friendly. You can't go wrong with that! read more

Dutch Bros Coffee - Driving thru - Coffee & Tea Near Me - Citrus Heights, California

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Really sad they discontinued my drink, I used to love coming to Dutch to get a London fog tea. But Dutch Bros discontinued their teas?? It's a coffee shop idk why you would discontinue tea but it would be really nice if they would have the earl grey tea again. It looks like they have them on the menu ? But they do not actually have them in store anymore... Other than that I have no complaints I absolutely love everyone who works at all the locations I've been at but now I don't go to any of them since the tea is the only thing I would get on the menu. read more

Review for Bailey at Dutch Bros I just wanted to give a huge shoutout to Bailey at Dutch Bros! She was absolutely amazing -- super professional, yet so kind and down-to-earth. Even though my brother and I were joking around with her, she stayed totally calm, friendly, and easygoing, making the whole experience fun and comfortable. You can tell she genuinely enjoys what she does, and she really knows how to make a drink -- because let me tell you, she makes one hell of a good drink! Easily one of the best I've had from Dutch Bros. Bailey's awesome energy and great customer service definitely made our day. If you stop by and she's working, you're in good hands! read more

Not going to this location again Evelyn has to work on customer service and my favorite barista Mika left

from coming from the Bay Area to Citrus Heights Dutch Bros, my experience was not the greatest. I ordered a small chai and it took them near nearly 10 minutes to make, especially when I walked up. The drive-through was packed, but that does not give them no excuse to take care of the walk-ins faster. The workers are very young and polite but the same time it shouldn't take 10 minutes to wait for a chai latte especially Dutch Bros. I expected better customer service better and faster service but apparently I'm wrong because of this review I might not come back to Dutch Bros. read more

Really good for what it is. They don't do anything spectacular but I'm not going to a drive through coffee shop expecting anything crazy.

Second time at this location and it will be my go-to spot for sure. Went to the Roseville location and the drink that's as made was pretty bad. On our way to another errand we pass this location and decide to buy another drink to replace the bad one - well they surpassed our expectations because they remade it for free. Amazing service and we didn't even have to ask. They just offered! So amazing! read more

Dutch Bros Coffee - Kiosk - Coffee & Tea Near Me - Citrus Heights, California

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today at 4pm not that they ran out they are not giving out the vibe bag. had to remake the drink 2x still wrong. going back to my og. tired you failed read more

Don't get me wrong Dutch bros is good, but a little too sugary for my liking. I used to get the rebels but I recently stopped drinking all caffeinated drinks except for matcha and chai so I'm a little biased the service not going to lie was better in the 20teens (2016-2019) it was a place where I'd go to hangout late nights with friends and the workers were more personable but that was just my experience! If you've had a different experience don't hesitate to share! read more

Came in the other night to get a few drinks. We waited in line over 20 minutes with only three cars ahead of us. That would have been fine but when we got our drinks there was a sand like substance at the bottom of our two coffees. We got a mouth full of whatever it was the first drink. And I tried it once more to see if I could identify what it was. I do not know what it was but it was disgusting. We ended up pouring our drinks out. I did not feel safe drinking it. 20 bucks down the drain. I wrote Dutch bros customer service and they basically said to bad. They did not care about the mystery substance in the coffee. I don't know why Dutch bros quality and service has been horrible lately. Maybe because they have opened more locations recently and they have a big head. Idk but the quality of the drinks does not reflect the prices. And I'm a regular at Dutch bros but after customer service didn't care one bit or try to do anything I don't know if I feel like wasting money on watered down version of coffee. Especially for a mystery substance in my coffee. read more

If you come across a Dutch Bros make sure you make a stop. The little hut pops out magical drinks for sure. From energy drinks, coffees and smoothies it's a one stop to make everyone happy from the hot summer days to cold winters. great drinks, employees make an effort to make sure you leave happy. Since I'm not a regular I always ask what would you suggest. I always like to change it up. I give a few options and they helped me customize an amazing drink every time. Employees strive for customer satisfaction and I love it. I think its company policy because it's the same at all locations. For sure the drinks are better then Starbucks. The lines can be a bit long at times, but its worth the wait if youre not in a time crunch. But they do move pretty fast. There are a few locations that offer 24/7 service. We ordered Golden eagle, Caramelizer, Green apple smoothie. Pomegranate peaching ring smoothie read more

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This is my favorite location!! My drinks are always on point! Traffic on this corner can be hectic, but I think that is a perfect location for a Dutch Bros! They have 2 windows on this location and traffic goes in the opposite direction of each other. Staff here is like going to your happy place! Everyone is talkative and enjoys hearing about your day! On this visit, my daughter got her small blend Hawaiian rebel and I got a medium iced extra sweet carmelizer.. Do you guys know how much I like chocolate? My carmelizer is made with chocolate milk! So... COFFEE+CHOCOLATE MILK= GENIUS! Our drinks were perfect and although starting to get pricey, all good things cost a bit more. *** Don't forget to get your stamp card. Pay for so many drinks and you earn a free any size drink of your choice! read more

This is MY SPOT!! Absolutely LOVE THE ENERGY here, the drinks are always SPOT ON and I'm so grateful the team talked me into downloading the Dutch bros app so I can earn rewards now on each of my purchases! I've already earned several free drinks!! I also appreciate when they take time to offer different flavors or talk me into trying something new, cause I've loved every drink they've recommended! I will absolutely, forever come here Special shout-out to Tarin, the gorgeous girl with short dark hair and the pretty tattoos! I've never seen her without a smile on her face, and she lights up my day each time! Such a vibe. Thank you love! read more

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Today Dutch Bros lost my business for life. Just like my experience at Loehman's Jamba Juice, I was treated in a way I don't find respectful. This was the second time I was told to "stand by the light post" in the middle of the asphalt lot to order and wait for my beverage. It's 97°F and I just ran 3 miles before arriving here. I'm not standing in the middle of asphalt in the direct sun when I'm overheating from running. Their excuse is covid. Have these people paid attention to their business practices? The customers in their cars are only 5' away from the person at the window. So they're essentially telling me, "hey you, skinny healthy chick. Yeah you. The one who ran to get her coffee. Go stand over there because I'm afraid I'll get Corona from you." While all these lazy asses in their cars, most not wearing masks, pull right up to their employees and often gab for a couple of minutes. Common sense is not common. The icing on the cake is that they would not accept looking at my driver's license to give me a free birthday drink today. They were requiring me to download their app. Nope. Very few businesses get the privilege of having their app on my phone. Dutch Bros is not one of them. So today Dutch Bros lost my business for life. I'll make my own. Just like I do when I want a smoothie. Cheaper, healthier, faster, better. I'm building my financial house, not paying some CEO's jet fuel or whatever their upper level management spends their money on. read more

Great customer service and menu items. Love going to Dutch Brothers. The lines are worth the results

Thank god for this Dutch Bros that's open 24/7 and has definitely saved me on an occasion or two from a late night iced coffee crave. I've visited this spot many times and they are always so busy and the staff always stay so positive and friendly! They get everyone in line moving quickly so don't get discouraged by the long lines! Thanks guys for always making the perfect Cocomo! read more

Dutch Bros Coffee - Cocomo iced coffee with almond milk - Coffee & Tea Near Me - Citrus Heights, California

I was visiting Sacremento and I heard about the hype so I had to try it! I love iced coffee so I tried the ANNIHILATOR, it was outstanding! I got it oat milk and it was creamy rich. The only downside of my experience was the long lines but its makes sense, they drinks are delicious. Despite the long lines they are super organized and not to mention, the staff is beyond friendly! Out of all the coffee shops I've been too Dutch bros is unique and awesome. I hope they expand towards SOCAL! read more

Dutch Bros Coffee - The ANNIHILATOR ® - Coffee & Tea Near Me - Citrus Heights, California

Dutch bros is always the best and never misses! Really appreciate the consistency of kind and friendly service. I've noticed no matter what location I go to, the drink is always perfect! Will always recommend to anyone in the area! read more

Always great service and drinks are always made correctly. I enjoy coming here each morning and seeing some of the same workers! Everyone has always been very nice and welcoming. read more

I understand long hours are hard however that's no excuse to be rude to customers. I just left after treating my younger siblings out and a waitress with pigtails was very rude to my younger brother and I. She cut him off and seemed like she was in a rush when taking our orders even though there was no line. read more

I just recently joined the Dutch Mafia. This location has provided me with some of the best service I have ever gotten at a coffee place. The young staff always sets a person up for a good day- not just by literally delivering the goodness of caffeine to the drive through patrons but with their friendly approach. Their system to pay and collect while you are in line is proactive to make the experience even better. This location is closest to my house and I treat myself to their goods at least once a week. #AllTheTips read more

I'm not usually picky on highschool or teenage workers, however this dutch bros as an awful teenage worker who was very rude to me and my younger siblings, i get it's long hours and it's very hot, i'm 22 and work full time, but that's not an excuse to complexly disregard my requests for allergies and give us the completely wrong drinks. I believe his name was mikaya? mikala? I wasn't even able to get. a refund with the long line. I'll be taking my business to either a different dutch bros or a better coffee shop. read more

Watched the cashier (Delaney) scan my card backwards improperly & then try to repeatedly tell me that it wasn't going through because I "don't have money". Had to ask for a manager because she was being so blatantly rude & I was absolutely confused about what was even happening. The manager (Darius) was able to scan the card on the first try without issue. :| read more

I have been going to Dutch Bros for a long time and it has the best coffee in Sacramento, and it's all that you want. I love getting a surprise because i get to try new things each time and i all tip 10% they rarely mess up on an order. this business is good for coffee and muffin tops and starbucks has nothing on dutch bros it has nice cold brews and good muffin tops. read more

The very last time I will ever go to this coffee shop. My daughter is young and loves the products, so I decided to get her a $50 gift card. So I wait in line through four cars, but what the heck, it a gift. The girl taking orders hears my request, lets me know I have to go to the window since I was paying with cash. After half a hour, I get to the window, make my request for a gift card, she disappears for 5 minutes and finally come back, I hand her the money and then she refuses the bill. "We only accept bills up to $20." I tell her I only have a fifty or a hundred? Totally ignoring me , she says we only take twenty's. I repeat myself, and she makes no effort to resolve the problem. She doesn't ask her supervisor or make any effort to fix the issue. I end up having to drive away. Never again will I frequent this business. read more

Dutch bros has awesome coffee choices. All unique and yummy. The muffins rock too. The staff is super cool. I highly recommend Dutch Bros! read more

Dutch Bros Coffee - Mellow Mocha - Coffee & Tea Near Me - Citrus Heights, California

This DB is one of the most efficient locations I've ever been to. Staff are incredibly friendly, receive and deliver orders accurately and work hard even in the 100+ temperatures at the drive-through. Shout out to my local DB broistas...keep up the great work and great drinks! read more

As our first time at a Dutch Bros, I feel a little conflicted! Service was STELLAR, but my drink was just ok. This particular Dutch Bros is nestled next to a Mickey D's, and has two drive-thru windows and one walk-up window. When the SO and I pulled up around noon Monday, there were already a huge line of cars on either side. We ordered: Large Iced Grasshopper Mocha Hot Coffee Our cashier girl with the super cute periwinkle nails rung us up, and upon hearing it was our first time, hooked us up with how the stamp system worked! I also enjoyed that she was talkative to us as we waited for our drinks. We did have to hand back one of the drinks cause they thought we wanted a iced black coffee but the SO is old and lame and wanted a regular old hot coffee. Our total came to a little over $8. Yeesh. Verdict on the drinks? I enjoyed mine, but I didn't finish it. Not enough mint, and would have enjoyed more. The SO said their coffee is not as good as Jack In the Box's coffee.. and that the reason people who rave over Dutch Bros is because they can't taste the actual coffee when there's tons of syrup pumped into their drinks. I agree. I will want to come back just to try something else and see if I can update my review. read more

Dutch Bros Coffee - Large iced grasshopper mocha - Coffee & Tea Near Me - Citrus Heights, California

I'm such a huge fan of Dutch Bros!! LOL Y'all know that by now! I'm pretty much at the Fairfield location every single day! I came here while I was in the area, it was my first time going to another Dutch Bros location. I got my usual Ninja Turtle drink and they made it just as good! The baristas there were super nice and friendly! They had Lilo & Stitch music playing the background! LOL it looked like they were having a good time in there! I'll be back again! read more

Dutch Bros Coffee - Iced Ninja Turtle! - Coffee & Tea Near Me - Citrus Heights, California

i don't know what the protocol is for the line, but every time i come they take peoples orders that showed up after me and i have to merge 2/3 cars, even if i got there first. my drink is also almost always made wrong, i never ask for mocha yet they always put mocha in my drink. upsetting read more

Come here with my mom a few time and have always had a good experience. The drinks that I have had so far are pretty good. The employees are nice. The rebel drinks that I have had are good. There's still some drinks that I have yet to try. read more