Dunkin' Donuts are pretty cut and dry, a very uniform company. This one's not bad, they have some really good team members and on the flipside they have some pretty lazy team members. I went in one night and sat at the ordering board for several minutes before somebody acknowledge me and they said all the mics are broken and you know pull around and I went in order to somebody at the window. I ordered a couple drinks and an ice cream cone. They had me go around and park so I did and I parked right next to a car with like four or five teenagers in it two of them wearing Duncan uniforms with headsets on that clearly appeared to be working. So I sat at the order box waiting because they were outside talking to their friends and then the guy who walked around and told me to pull around to order was the only one working while his buddies were outside, shooting the breeze. Will I be back? There is another option to a few miles away that I go to far more often but, get a pinch... read more

Zero stars... they can't make food. You sit in line for 10-15 minutes. Your drinks are never full. It's in a sad state. Don't waste your time. I left after 20 minutes. read more

'm beyond frustrated and disappointed with this Dunkin' location. This is the third time I've visited, and every single time they've messed up my coffee order -- even when I give clear, specific directions. All I want is a simple coffee with extra cream and extra sugar. That shouldn't be hard, right? I even went as far as telling them the exact number of pumps I want, and somehow they still can't get it right. It's either way too bitter or barely sweet, like they didn't even bother to read the order. Never the correct amount written on the receipt. At this point, I'm convinced they don't care about getting it right or listening to their customers. It's really disappointing because I love Dunkin', but this location clearly lacks attention to detail and consistency. I won't be returning to this one again. read more

If I could leave no stars I would! I sat in their drive thru for 10 minutes, they made me late for work!!!! they took my order and apparently they don't have mocha at the moment, so I got a French vanilla signature whatever tf that is and like I said I waited and waited and waited and I get to the window all for them to ask me if I got a large regular ass latte and I tried to tell her what I did order and she wanted to look at me like I'm stupid and say huh what she say? I said you know what forget it and I left. I wanted coffee this morning but I won't be wasting another minute at this place. I do not care anymore. I've been graceful with their wait times but today pushed me over my top. RIDICULOUS read more

The service takes forever waited 25 minutes for one thing. They act like they keep losing the orders. Floor is dirty and not nice inside.

My go-to Dunkin. A part of my morning routine. I frequent this place probably more than I care to admit, but I'm in love with their iced coffee. My standard order is an iced coffee with one toasted almond shot (unsweetened flavor) and cream. It's nutty and smooth and caffeinated. That's all I need. The morning staff here are very consistent and know my order. There are seldom times when it takes me more than 5 minutes in the drivethru. When it is a lengthy wait, I chock it up to unruly customers. Haha The prices are better than other coffee chains and I find their iced coffee recipe to be very consistent in flavor and quality. I can't speak for the donuts side of things, as I don't typically partake but I do love the Beyond Sausage Wake Up Wraps. They're cheap, light and just enough for a quick breakfast. read more

Dunkin' - My go-to order. Iced coffee, 1 toasted almond shot, cream. - Donuts Near Me - High Point, North Carolina

Dunkin is the worst place you could go to. their coffee is nasty but their donuts are even worse. when you eat them you have to vomit, They don't clean their bathrooms any and they have poor communication with customers and so I will never go again, EVER again!!!!!!!!!!!!! read more

I love DD; but this location has some issues especially first thing in the morning. Business hours start at 7am but the door is locked alot and customers can't get in to be serviced. I have a job to get to as well and time is wasted here at this location too often. A morning manager may be needed. read more

I give this Dunkin a ridiculous amount of business and have for the past five years. That's being said, I have the same problem every time when I order a bagel with cream cheese, THERE IS BARELY ANY ADDED! Today I ordered a cinnamon bagel, with XTRA XTRA XTRA cream cheese! That's right, 3 times the xtra. What did I receive? Not enough cream cheese to even cover both sides. Any job big or small, do it right or not at all, do better. read more

Dunkin' - a receipt for a dunkin donut - Donuts Near Me - High Point, North Carolina

See all

Stopped by today for a half dozen donuts. These are way overpriced to look like this, they also had close to the consistency of a cake donut rather than what they should be-light n fluffy n shit. Will not be returning. read more

Dunkin' - six donuts in a box - Donuts Near Me - High Point, North Carolina

I now see why they always getting a low score. I'll pull through make a order my order was wrong I turned around to get my auto corrected. Instead of her making me a brand new sandwich she takes the meat off the bread puts it back in the oven again so now it's been cooked twice didn't put it on the bread and say here who's your new sandwich. What the fuck! read more

Dunkin' - Donuts Near Me - High Point, North Carolina

Dear Mr. or Mrs. Dunkin, Let me start by saying that I visited what I thought was a fine establishment but looks can be deceiving. I went online and ordered what I thought was a delicious toast with creamy avocado spread and crispy bacon. What I got was a piece of bread with green shit smeared upon it and something that y'all call bacon but I'm not sure if it came from a pig or not. This has got to be the worst sorry excuse for avocado toast that I have ever seen. Where's the creamy avocado. Look at the pictures and tell me. This looks like the green shit you get when you feed a newborn some peas. I would say that I'm appalled, perhaps even flabbergasted but I guess I should have read prior reviews. Have you ever heard the saying "God don't like ugly?" Well he definitely wouldn't like whatever y'all called this monstrosity. Someone said breakfast is the most important meal of the day. They have obviously never been to this Dunkin. I ordered from Dunkin but what I got must have come from Wish. I would say have a nice day but after getting this, I'm not having a nice day and you shouldn't either. read more

Dunkin' - What I ordered - Donuts Near Me - High Point, North Carolina

See all

Cold brews taste like water and regular coffee is watered down to the max. Coffee taste horrible.

Stopped going to this place 2 years ago because every time I went they A L W A Y S got my order wrong and took forever. Today I was like.."hm it's been a while i'll try again". WRONG! The whole thing and my hash browns were on the bottom, not in the bag, smushed. Never, and I mean ever in my life have I left a review for anything, I'm the kind of person who feels bad asking for things I need sometimes just because I don't want to be annoying. This place is just so trash, whatever you guys are doing over there please stop immediately and huddle up for some food service/management training. This place is -5 stars, throw the whole thing out and try again.. this is the only solution. read more

This location is absolutely disgusting. I got a pumpkin iced coffee earlier today and it was so bitter, it tasted like it had been sitting for a week. There was no pumpkin flavor whatsoever. They had no donuts available. Why bother even being open? read more

This is the slowest dunkin i have ever been to. Prepare to spend a while in line. The door is usually locked to go inside so the only option is to order from your mobile app ahead of time then prepare to wait for them to bring it to the door. Not sure what's going on but it's very inconvenient read more

They regularly lock the doors so you cannot go inside (this is during normal business hours). They will not acknowledge you are there unless you go through the very tight drive-thru lane. You're better off getting coffee from somewhere else. read more

Worst Dunkin I've ever been to!!! Service is horrible. They were rude and could care less about the customer! Owners/managers should be ashamed!!! read more

This has to be THE SLOWEST Dunkin Donuts on the planet. Inside or outside. The person taking your order in the drive-thru even sounds as if she'd rather not be here! read more

This place is filthy! Service is extremely slow. Employee hygiene is seriously lacking!!! Vanilla ice cream tasted old with freezer chips and the container had already started decomposing into the ice cream. I will never, ever go to that dunkn donuts again!!!! read more

If I could give zero stars I would. This is the worst Dunkin Donuts ever! I cannot believe that it is still open. It should be shut down. Every time I call and complain I get told Oh. I'm a new manager just give me a chance to fix it. The girls that work there never get the order right and today they rolled their eyes at me when I told them they got my order wrong. This particular location consistently gets my order wrong. The donuts are hard, rarely are they fresh and my order is never right the first time. Absurd! Go to Granny's! At least their sonuts are fresh! read more

I go to this Dunkin almost every day and they are consistently great! Their line can get long, but they work as hard as they can to move it along. The coffee is always delicious and the employees are friendly and hardworking. read more

I think it's great that they have the option to order ahead (I HIGHLY RECOMMEND this) and give you an estimated time for when your order will be ready. I've used Grubhub a few times on Yelp and I've had great experiences every time. The employees at this location appear to follow all COVID rules, and you have to wear a mask upon entering the store for the safety of everyone, which is great. I am a very positive, easy-going person and it takes a lot to frustrate or disappoint me. Today, I went through the DRIVE-THRU in an attempt to grab some iced coffee for my boyfriend and myself after a quick grocery run. I always look at how long the line is in the DRIVE-THRU to determine if I should even go to a place or not bother if the line is long. Well, there were only 4 cars in front of me, so I decided to hop in line when I normally go inside a place. Fast forward !!!! 40 MINUTES !!!! later in the DRIVE-THRU and I finally got my order. I'm not going to lie, I was really frustrated and disappointed to say in a positive note. The worker at the window did apologize for the wait and I could tell she was really stressed out. I hope they can make some changes at this location to make it run smoothly for the workers and get the orders out faster for the customers as well. If you plan on going here, I'd advise you to try going IN the store, or ordering ahead on the app to make the process (hopefully) go faster for you. :-) read more

I do not leave reviews, but this location has such poor service, that people need to know. The staff regularly locks the store so they can serve fewer customers. If and when you are served, you will have waited quite some time and will be greeted with surly facial expressions. This Dunkin makes you wonder why you chose to spend your money there. I love Dunkin coffee but will not go to this store. read more

I come to this Dunkin' a lot and it's always a hit or miss with how good the coffee is.. Sometimes it's a great cup of coffee and other times, it's absolutely disgusting. I went today to get my usual, a cold brew with caramel swirls and cold foam. My cold brew was awful, it was watered down and tasted burnt. I was also in the drive thru for 20 minutes(also the only car in the drive thru the whole time i was there) and two of the employees came back to the window at least 5 times because they couldn't follow the order on the sticker saying what my drink was. read more

Wow. I haven't been to a Dunkin Donuts since leaving New Jersey 7 months ago; my trip to this here Dunkin Donuts this morning has been a big hard fat slap in the face for doing so. We went in with a coupon for $1.00 off 50 munchkins (from one of the coupon books that my daughter's school was selling); naturally the employee had no clue about any coupons or how to use them. Got the feeling she wanted me to say "oh it's ok i will use it some other time". Nope. We had the coupon and my kids wanted munchkins. We ordered 50 munchkins, a black toasted almond coffee and a French vanilla coffee light & sweet. What a disaster... The employee failed to ask us which kinds of munchkins we would like and began filling the box with whatever she pleased. After we stopped her she looked extremely annoyed. Oh well. More stress about the coupon to where she had to make phone calls and it was just becoming really dramatic. The black coffee was fine but the light & sweet coffee was dissatisfactory; thick granules of sugar with lukewarm coffee and cold cream...just lovely. Oh and we discovered the munchkins weren't fresh. There's SO many great coffee & donut places to go around here; Debeen Espresso, Starbucks, Granny's Donuts etc... In conclusion; we will NEVER go to Dunkin Donuts again. Lesson learned. read more

Terrible service. I should've checked the reviews before trying this one out. I won't make that mistake again haha.

Worst and slowest service ever! We walked inside and asked for two iced coffees and and kids scoop of ice cream. The cashier said we had to pay for the ice cream at the Baskin Robbins counter. So we Walked over to the Baskin Robbins counter and were not even acknowledged for nearly 10 minutes. If it were not for our 4 year old daughter being excited for her ice cream we would have walked out. When we finally were waited on, (by the same lady that had originally Told us we had to pay at the Baskin-Robbins counter) we were told us we had to go back over wait in line at the Dunkin' Donuts counter to pay three dollars for one scoop of ice cream. This is the absolute Dunkin' Donuts I've ever been to. read more

My first time trying coffee from Dunkin' and I couldn't have been happier with the result. Adding blueberry flavoring to coffee truly is amazing. I came back a second time, I tried the chicken croissant with cheese & bacon - I wasn't disappointed at all. I'm now more in love with Dunkin' than I have ever been with any other competitors. read more

shitty workers, shitty service, slow asf, always out of bagel and butter, forget things regularly, just awful

I always go through the drive-through. In my opinion everyone I have dealt with is nice. One time my sandwich was burned and one time the cream in my coffee was rancid. Considering I go there every other day that's a pretty good ratio. read more

Shut this place down already. Worst DD i've ever been to, never actually had food that didn't taste or smell like garbage so I only get coffee here. But today I couldn't even do that because they must be so understaffed, there's no one in the building and it's 15 mins after opening. Corporate needs to handle this location. read more

If I could give a 0 star I would! I stopped I. On March 7,2020 the day of my sister birthday. (3:30-4 pm)It started at drive thru where the girl On the other end sounded like she was on drugs or something, she couldn't even talk clearly!!! Number one! Number two: I ordered a HOT latte and ended up getting 2 COLD LATTES!! Like really how hard is it to take one order!???!?! Number 3: I get to the window. And pay! Which I wish I never would have until I got my drink! I asked to speak with the person who made my latte and she or he I don't know because it refused to come and explain why they got my order wrong ! So I ask the cashier at the window for a mananger ! No manager! I asked what the person name was who made my drink, but the cashier responded by saying she DOESNT KNOW THE GIRL NAME!! So I ask what her name was which was. CRYSTAL! This will be the FINAL time I ever come back ! They don't know how to be professional and whoever the manger is needs to be fired for not traing the staff to be professional! Bunch of young dumb high school Kids working that don't have a clue to ANYTHING!!! And people wonder y they do to Starbucks!!! They treat people much better!!! And have class! Never AGIAN !! Crystal Is some Spanish girl not sure if she is the cashier or not but she is one sorry worker! read more

Worse experience ever. Got a dozen donuts, EVERY last donut we got was hard as a rock and stale. Called the store to tell them about it, and they said that all their donuts they have right now are that way. Asked for a refund. They wanted the donuts back. So we got our money back. Made sure to cut open the donuts so they wouldn't resell them. Worse donuts ever. read more

Wish I could give zero! Waited over thirty minutes in drive thru. Once your in line you can't get out. Order munchkins that taste like chemicals and had zero glaze. Also ordered a glazed and jelly. Received a chocolate dount and a creme filled. Terrible customer service. Need to close or change ownership. Will not be back! read more

Absolute worst Dunkin on the planet. I don't know how corporate Dunkin hasn't shut this place down. The people who work there might be the most incompetent people I have ever met. I have never waited in the drive through line less than 30 minutes. Awful establishment and it needs to be shut down. read more

This location has to be the worst Dunkin Donuts I've ever been to. You never know what you are going to get when ordering coffee. I have received coffee that was equal to battery acid all the way to the other end of the spectrum that makes me wonder if there is any coffee in the cup because it is so weak. Most times the coffee is not palatable. I definitely do not recommend this location. It would be better to close the store and build a Starbucks... their coffee may not be good but at least they are consistent! read more

I used the mobile order app while I was in the drive thru line so that when I got to the window, it would be ready. however, when I got to the window, they asked what my order was and what size it was. Don't they have my order??? they handed me a drink with no print out on it so I don't even know if they made the right drink AND I had to wait 10 minutes AT THE WINDOW for the drink I ordered 30 minutes prior. worst service i've ever experienced. read more

Consider what defines really terrible service at fast service outlet - that is this Dunkin Donuts store. I walked inside and there was one person ahead of me. There were about 5 employees busy but oblivious to customers. I ordered their new artisan bagels (they already baked and visible on the rack) - two plain and two with sour cream.... Seventeen minutes later I was walking out of the door with my bagels. And after this 17 minutes wait, they were hard and dry. It is unfortunate that a grade of zero stars is not possible. read more

This is a new restaurant and I'm sure they need time to work out the kinks, but kinks they have. Wait time in drive through was 13 minutes at 6:45am. Ordered two donuts and milk and it came out wrong, and not fresh. Milk had expired. There is nothing else to say. Great location, but service is very sub par. read more