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    Dunkin'

    1.9 (44 reviews)
    InexpensiveDonuts, Coffee & Tea
    Closed 5:00 am - 8:00 pm

    Order Dunkin' Takeout or Delivery

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    Egg and Cheese Croissant and Iced Coffee
    Brandon C.

    So, there's a raging, intense debate over which is better, Dunkin' or Starbucks, right? Of course Starbucks' advocates are akin to a lot Apple fans, in that they won't even acknowledge there could be competition. However, at the end of the day, we're debating highly syruped (word check?) coffee and average breakfast sandwiches, right? For my money, Dunkin' is the better value. This particular location is almost always packed, and the drive thru navigation is definitely not the best, but they get you through very quickly, and I've never had any issues here. My go tos: The Power Breakfast Sandwich & The Croissants w/ an Iced Coffee. You're welcome.

    Happy Valentine's Day! We love the heart shaped donuts!
    Jeremy M.

    We have been getting donuts here for many years now and the donuts are always delicious, the staff is friendly and the business is clean! We have a fun annual tradition of getting heart shaped donuts for breakfast on Valentine's Day! We started this family tradition when Adrianna and Vera were Mavericks age and the kids love it! Our family favorite donut is the heart shaped brownie batter filled with chocolate icing on top! We also enjoy the Boston cream with chocolate icing and their glazed donuts! For the first time ever our 4 brownie batter donuts were missing the filling! We called the store and they were very helpful and had 4 brownie batter donuts waiting for us in a bag to pickup! These donuts were loaded with brownie batter and were well worth the wait and return visit! The city of Florence really should help this business redevelop their entry and drive thru as it always backs up into the street so cars have to drive into the parking lot on the wrong side of the road to avoid waiting in the long drive thru line.

    Shelby P.

    The service at the Duncan Donuts is terrible but it's still Duncan's so if you can stomach the service you'll get the yummy coffee and bagel you need. Do not hold your breath for a thank you if your planning on staying alive! Last time I was there this was the dialogue in the drive thru- me "can I have a pumpkin latte please?" Woman working drive thru "pumpkin latte" long pause, "well come to the window" okay what the heck? If you know anything about customer service you can name just a few things she did wrong there. Her next mistake- when I got to the window she didn't even tell me my total, she just pointed at the little total display thing and extended her hand. Third and final mistake- she handed me my hot as hell coffee and after handing me that she handed me the ring to keep your hand from being burnt. What on earth... All I could do was laugh! Duncan donuts coffee is the only reason I can tolerate the terrible customer service here. The only reason I'm giving this Duncan's a two star rating instead of one is because I'm obsessed with the coffee.

     a hand holding a cup of coffee

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    3 years ago

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    3 years ago

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    2 years ago

    We love getting donuts through the drive thru! We've had no issues with time or our orders.

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    2 years ago

    they are always screaming at each other in front of customers and have really bad customer service.

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    8 years ago

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    6 years ago

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    7 years ago

    Nice spot. Clean. Good quality. Works well as a pull over highway spot to take a break from the road.

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    7 years ago

    Twice we have been disappointed in the service. Do yourself a favor, and go to the new store on 18!

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    9 years ago

    Incredibly rude staff and extremely hard to understand the employees if you go through the drive thru.

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    7 years ago

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    Page 1 of 2

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    Emerson's Bakery - Shamrock Cookies

    Emerson's Bakery

    (19 reviews)

    $$$$

    I was tempted to buy a bagel after seeing a picture on yelp. Do it! They're great. The veggie cream…read more cheese seemed to be house made. Definitely worth stopping in. Was nice to see a dad and his two sons (3 and younger) sharing a doughnut & milk on a Saturday morning. It's a good place to start traditions.

    First, let me say over the years we've bought many cakes and desserts from Emersons. We usually go…read moreto the Florence location and have never had an issue. This review is specifically for this Dixie Highway location. My mother ordered a cake for a family birthday party from this Emerson's location. The girl who took the order said she was new. Mom ordered chocolate cake with white icing. The cake we received was chocolate with cherry flavor and yellow cream cheese icing. Frankly, the cake was disgusting and inedible. The chocolate cake tasted like it had no sugar but there was a faint cherry taste like they added cherry extract and the cream cheese icing was sour and overpowering with a lot of cream cheese. Out of 8 people, we all tried it and no one liked it or ate it. It's pretty hard to make cake taste bad but this one was awful. My mom called there a few days later and the same girl tried to gaslight her by saying they don't even sell a chocolate cherry cake, or yeah they do sell one but it has cherry filling not extract. Regardless, the cake we received was not what we ordered. The young lady told my mom to contact the manager. My sister contacted the manager by email, no response. She called and spoke to someone today (possibly the same very rude young lady) who basically accused us all of lying and hung up on my sister! We still have the gross cake, which is going in the trash where it belongs.

    Dunkin' - donuts - Updated May 2026

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