I haven't had dunkin for several years since it they don't have any in the bay area so I was excited when I saw this location. Got a boston crème and a coffee...so satisfied. read more

I actually had a good customer experience here with friendly and helpful staff. The donuts on the other hand were horrible. Two were still frozen in the middle (I guess they no longer have fresh items.) read more

Pretty simple review here. The coffee was great, I had a dark roast black and it was smooth and the perfect temp. The donuts however are no lamars....by a long shot. I can't speak to their sandwiches but the donuts are only alright...surprising coming from a donut shop. If you do get something I'd get the apple fritter, the glazed have a weird taste in my opinion. read more

Come in at 11 AM on weekends and they are always out of bagels. You would think after a month of being open they could have figured this out. Growing up around Dunkin donuts for 10+ years, never have I had worse service even during a morning rush. I went for a wake up wrap and coffee since they were out of bagels. It took 10 minutes for my coffee to come out wrong and 15 minutes for my wrap. There were at most 10 people in line and 3 cars in the drive through. Back home there is always a line out the door, far less staff and I never wait more than five minutes for a CORRECT order. If I could give the staff and operation no stars I would. read more

First time coming here. Place looks nice and clean. Food was pretty good. Ordered a bagel with egg, bacon and cheese. Also good. Service needs to improve a little more. More friendly and welcoming. We were over charged an extra for who knows what!? read more

The donuts were dry and stale with no flavor. Not even enough filling for one bite. After all the hype I was extremely disappointed. If I had not been driving away I would have taken them back. If you want great donuts go to Lamar's. read more

Today was the second time I have been through this Dunkin Donuts drive through and they got my order wrong both times. Not sure if they arent listening or just dont care. I was the only customer so there should have been no distractions. On top of that I ordered hash browns and only got 4 pieces. Seriously?? Im done with this place!! read more

I was looking forward to Dunkin coming to my neighborhood as I always seem to hit the grocery store bakery when there is very few choices left. We came to order a dozen for the family. The trays were full and there were plenty of choices available. I was also surprised to see all the breakfast and lunch choices as this was the first time I had been at Dunkin Donuts in about 30 years. Unfortunately I don't think we will ever be back there to try them if the donuts are any example of the food. First off I was floored at the price. I thought 8.99 was high for a dozen and not even a bakers dozen, compared to the grocery store. We tried them as soon as we got home. Wow. Each one of ours were very hard. I had a Bavarian cream. The funny thing is the day before I had one from Safeway. Nice and soft with a good amount of filling. The one from DD was hard with an uncooked flavor and somewhere a small amount of creme. We started going through them, tearing them apart and almost all the filled ones ended up in the trash. All were hard yet had an overly doughy flavor like they were not cooked all the way. Two of the regular ones seemed to have uncooked dough in them. Out of the whole dozen there was not one that was finished being eaten. Bad day? I don't know but for that price I can't go hoping that I might actually get a decent doughnut. I'll stick with the grocery stores. read more

Obviously place was busy but all the ladies in there were working hard even though there was a difficult customer ! Good job

The older blonde lady with short hair is so rude! I made a mistake in ordering and when I went to get the right one within 30 seconds of it she gave me such attitude and was extremely mean about it. I'm just human mistakes happen. I won't be back. read more

They don't know how to fulfill orders here. Order placed, they repeated it back incorrectly. I corrected them, they acknowledged the correction but gave me the incorrect order anyhow. I was the only one there, so it wasn't that they were too busy or overwhelmed. Just lazy. Super unfriendly, too. Won't be back. read more

I love donuts and my girlfriend loves coffee so when we saw this dunkin donuts was opening right near our work and home we were/are excited. I tried the chai their because I hate coffee flavor but it was no good. No chai flavor in it. I always get the munchkins as they are the perfect size for a bite. They usually only have 2 flavors of munchkins though but I got the jelly filled the other day and it was perfect. The glazed are good too. I'm still waiting for them to have blueberry cake munchkins but that's inevitable. My girlfriend likes the coffees and they are reasonably priced. The first couple days it was too crowded so we went to Starbucks and it was 6$ and not as strong or flavorful she said so we have been getting her coffee from dunkin and it's 2.50$ and she likes it so I guess that's an improvement. I get to save money and get a better product and it's a drive thru so I don't have to get out of the car. read more

I have been going here for 2 years, once a month. Not by choice, but for company meeting food. I am switching out of my current position and I could not be happier to not have to go to this Dunkin Donuts anymore. Only 15% of the time did I feel treated well, helped, and like I wanted to come back. Customer service on all levels needs great improvement. Managers are not on the same page. I preordered every time and 3 times they didn't have the order prepared. Employees act like they don't want to be there. I think they need to work on being more welcoming, more helpful, and have every customer want to come back. read more

Wow. Talk about some employees who are completely without guidance. There is no one present who knows at all what is going on here. Coffee is horribly stale. One guy just asked for his money back and left without anything because they simply could not understand what is going on or get him anything. I came in to get a cup of black coffee and a donut. First I waited at the counter for almost five minutes. No greeting, no sorry for the wait. All of the employees are arguing with each other and confused. It ended up taking 8 minutes to get a black coffee and donuts. I saw four people try to order and not one transaction went smoothly. The person after me asked to fill out a customer service survey after it took him around five minutes to order a "#4". The woman working the register actually said to him at one point,"who knew it could be such a f**cking ordeal to try to order donuts!" I am not sure I have ever seen a place so mismanaged. On the bright side there was plenty if entertainment to keep me occupied while I drank my cruddy coffee. read more

I'm not sure this really is a Dunkin Donuts. I've had a couple different donuts here and the flavor has been off each time. I didn't even finish either one which is very hard to do with a donut. This is a very disappointing DD location, so look elsewhere for your donuts. read more

What is all the hype about?? Donuts are terrible and totally overpriced!! Donut holes were ok but chocolate frosted donut was only lightly frosted and tasted like it was made last week. King Soopers donuts are so much better! read more

artificial crappy tasting donuts that are not worth the calories. the coffee is ok though. but there are so many better coffee shops in boulder its a joke to give money to this place. read more

Went to Dunkin Donuts this am. Service was good and courteous. Cake donuts were good but the raised donuts were very tough. Was going to sit inside but it was like a meat locker in there. read more

Ordered a coffee roll and a ham and cheese croissant. When I got home, I had a coffee roll, and two random doughnuts but no ham and cheese roll. The drive thru needs to make sure they are handing someone the correct order. read more

Very busy when I came in. The ladies were bustin ass getting everything made for everyone. Got my food pretty quick. Good job ladies.

They are always out of eggs, the orders are not correct, and the egg sandwiches are not cooked. I just paid $7 for 3 donuts and a sandwich (donuts were for work), and I never got my sandwich. I left before I realized this and by that time the drive through was 8 cars long and they f'ing locked their doors so I could even correct my order! Screw that crap. read more

We went in at 7 at night excited for doughnuts and iced coffee. They did not fail. Fresh, soft doughnuts and iced coffee made perfectly. Did I mention the cool chick at the front counter!! read more

I've gone four times now. I keep going because I want to use up my DD gift card I purchased. The first time I went I couldn't use it because the Internet was down. The 2nd time I went they made my order wrong, 3rd time the Internet was down again plus no hash browns with my combo. The last time I went I didn't buy anything because they had no eggs and didn't have the coffee my friend wanted. read more

This is disgusting. The bagel was stale and the donut didn't taste right. They gave me a spoon with mold or fungus on it. I recommend not coming here! read more

Went in Saturday at noon and they had 12 donuts left. 12. Ridiculous and the staff had an attitude.

I just moved to within a block of this place, and yet I'm already never going back there again. They screwed up my order 3 times in a row and the one time I went back and explained their mistake they still screwed it up. Don't waste your time on this incompetent staff. read more

This is the worst dunkin' donut I've ever been to, in fact the worst drive thur establishment I've ever been to. I pulled up and there was a group of teenagers standing at the drive thru talking to the girl inside the window. I figured they would all move and I could get my donuts and then they could go back to talking to her, I didn't care. However, I ordered my donuts and then the 5 kids pull out their wallets and start ordering FROM THE DRIVE THUR! They should have been told to go inside or at least let me and the car behind me who ordered before them get their food first. After 10 minutes of waiting two more kids walk up and order food from the drive thru window! One of the kids then starts to talk about how everyone in the drive thru line must be so pissed off. I had my window open and I told him I was and there was an inside and no reason for them to be at the window, he went off on me as angsty teenage boys do. I then asked them to move out of my way so I could just leave because I didn't need donuts that bad. They refused to move for 5 minutes. I can't believe the employee allowed this and no one did anything. read more