Just had a great experience with one of the employees he was so kind and genuine to me and my mom, I didn't catch his name but he has curly hair and facial hair! excellent customer service, get homeboy a raise! read more

Delivery order. Ordered the latte "less ice" and it was still filled past the highest level. The sandwich was suppose to be toasted but was not and was missing one of the eggs. Complete and utter waste of money. read more

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I've tried to give this place a chance and I'm sure they have some good things but the day I went wasn't up to par for me, good service and nice people and I couldn't believe they start so early. Maybe I caught them too early in the day. read more

Still loving this location and visiting regularly. Was actually one of their first customers on opening day (there was a several year break between the old location and this one) way back when - riding my little bike over and snagging some donut holes for my colleagues. Today I enjoyed a pumpkin muffin - my seasonal fave. While the pumpkin muffin and pumpkin donut are great I haven't quite embraced the pumpkin bevys (in particular the pumpkin chai). This location is busy that I highly recommend ordering ahead via the app for drive through or in-store pickup. Sometimes I even order from app within the drive through line. This location is a franchise (rather than an corporate owned) so stop by and give them some love. read more

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At the drive through window, I ordered two turkey sausage with cheese croissants. When I received the order, it was turkey sausage, egg and cheese. We didn't want eggs. While at the window I advised the young lady that the order was wrong. She took it back to make over and asked us to pull to the side. We did. We waited over 10 minutes so I went inside. Upon entering the store, 3-4 workers were talking over the open food. She looks at me and said, oh it's right here. She wrapped both sandwiches and give me the bag. Once in the car, we opened it and it was pork bacon on the croissant. I went back in. They told me that I ordered wrong the first time because the order comes with egg and I didn't say no eggs. They argued back and forth with me as I asked how did you get the second time wrong? I told them they were rude and unprofessional. They yelled back. They offered to make it a third time, I asked for a refund. They made me wait ten minutes for a refund. The young lady said, you have to get back in line for your refund there are people here ahead of you once the last person in front of you of me was serviced, the cashier who appeared to be several months pregnant, walked away from the register and proceeded to make several orders leaving me standing there. Horrible service. Eat anyplace but here. Horrible customer service. read more

Dunkin' - Poor customer service - Donuts Near Me - Boulder, Colorado

Not terrible but one employee is yelling and complaining. Unisex bathroom out of hand soap. forgetaboutit

I don't really write reviews only recently started using yelp, but this Dunkin' Donuts really has a lot to work on they're always out of something and the coffees are really a hit or miss read more

The ambiance left me speechless. Service was incredible. Decor was out of this world. Outstanding, best donut I've ever had! read more

Dunkin' - Donuts Near Me - Boulder, Colorado

4/5 because everything's always perfection minus the quiet girl that takes my order at the drive through speak up please. You know who you are read more

Had to be at least 6 servers in there and ALL of them COMPLETELY CLUELESS!! I'm not if DD corporate rested their franchises but if that is a practice I'd assume it would fail on all aspects. Worst DD I've ever experienced. I read more

Great service, friendly staff, great selection. I always order on the go and my order is always fulfilled accurately and ready for me to pick up. With my busy schedule it's nice to have this option. read more

I could not believe the low level of service. The management needs to figure out how to handle morning rush. Two cars in front of me and 12 minute wait for a coffee. Then at the window coffee wasn't ready yet. At least ten people working and they all looked lost. Then the latte was only half full. While another latte was full. Quality control and customer experience is what keeps me going to Starbucks. read more

Dunkin' - a hand holding a cup of coffee - Donuts Near Me - Boulder, Colorado

I love my Dunkin', but it's hard to find consistency in service across the locations. This Dunkin' location is wonderful!! I was greeted warmly by the staff and the cashier took my order with a smile and pleasant attitude. I gave the cashier my reusable mug and she had no issue having my latte made in that mug (yes, this has been an issue at other locations). The cashier was teaching a new hire and explaining how the almond milk I order should be made, etc. I went to the restroom, which was super clean and when I came out, my drink wasn't ready yet. That's fine seeing how it's a new employee who's learning. I only had to wait maybe another minute for my latte and when the new employee gave it to me, he apologized for the wait. He was so pleasant that I would come back to see him. read more

Every time I come here, I have a horrible experience. They just throw donuts into the bag and send you on your way. It makes me mad that I pay for garbage. My donuts are always in the bag upside down and then when I turn them over, there's no chocolate on them. It really makes me mad! read more

Dunkin' - Donuts that I flipped over after they were thrown into the bag. - Donuts Near Me - Boulder, Colorado

Can never get the most basic order right, seriously challenged. One in 2-3 time your order will be wrong its fking stupid

It's a long line. So when you have another car in front of you and you're not yet in front of the mic and you're about 5 feet away yet a dub on donut worker who's not at the cash register says" You have to speak up cause I can barely hear you". THATS BECAUSE IM NOT GHERE YET!!!!!. Leave the order taking to the person who can see how close you are to give your order Sir! read more

Dunkin' - Donuts Near Me - Boulder, Colorado

Sad to say, this is not your east coast quality DD of old. Or even of now, as I do revisit my old standards in MA and CT every other year or so. And to make it clear, I am only here for the donuts. If you are into the coffee and sandwiches that's just something else they developed over more recent decades to compete with other chains and nationally. And you might like it just fine. This store started off with bang with east coast corporate oversight and then had a year full of huge ups and downs. Right now, it is OK, if you pick and choose carefully. Also, the corporate recipes have changed a bit over the years and the raised glazed is just too different now for my taste. But my favs have always been filled donuts, especially with powdered sugar coating. I need to go early in the morning or they are often hard and stale, they dry out fast in our climate. Eastern humidity is good for just this one thing, I think. Also, they make very few or none at all of my fav flavors during the week. So weekend mornings are my best bet. The staff here has varied wildly in capabilities but my last few visits were OK. The recent staff have been more mature, so maybe they grew up eating donuts. I have met staff here who had never had a donut before working here and admitted to having never heard of DD. They were shown a movie in training about the history and tradition and were amazed to meet me, someone who had actually eaten the old standards way back east and way back when! Oh well. read more

Their lattes are just pure milk. The syrups leave a weird aftertaste. It's definitely not the worst Dunkin I've had but it's certainly not the best either. I'm a Dunkin girl but if you're in Boulder and have to choose between them and Starbucks, just go to Starbucks. read more

super nice, super fast service. food was great. Worker was funny and kind with us and patient aswel.

First time here since they used to be on Folsom when I was in college at CU- For starter-gentlemen barely spoke English had to have him repeat himself multiple times- Cappuccino was just ok-grilled cheese was not even grilled couple slices of cheese on 2 slices of bread Nothing less than pathetic-and sandwich not even cut in half-a cold mess- Won't be going back-ever- read more

Sat in the drive thru for 10 min this afternoon. Bad customer service. Did not receive all my food. If I wasn't late to an appointment because of how long this took, I would have gone back for all of what I paid. read more

Ive been to many Dunkin Donuts locations and this one seems to miss the mark on several things. Cashiers are rude and unfriendly, the coffee has a bitter, burnt taste and the whole experience makes me not want to return to this location. Alas, location convenience makes this place an easy drive. But does convenience overrule quality? Will I continue to suffer through bad coffee just for the sake of a few miles, I guess only time will tell. read more

Yuck. Paid same as at other coffee shops for a latte...walked to car and realized it was cold. Coffee must have been turned off. Oh- and half full. And choice of skim or whole milk - no 2pct. When asked if he could just mix the 2 - "no... the machine can't do that(?)". No time to head back in. Anyhoo... tried an egg thing and that warrants the one star. Because at least it was hot. Kinda taste like plastic, ditched the rest. Never will go back there! read more

The food is terrible, and the staff are rude. they close whenever they feel like it without warning. Ordered ahead, but a paper sign said the lobby was closed. refused to refund me or give me order walking through drive through. read more

I'm gonna try to get their rating up a bit. I had a good time here and got fine service. They took a second to hear me over the microphone but got my order in. The women was a bit rude too. I probably didn't have the bad experience of other people though. read more

After visiting many times thanks to all the gift cards I've received from T-Mobile, my experiences have been pretty good, with drinks prepared correctly and friendly staff. But they're still not my favorite donuts around, and the breakfast sandwiches are a bit overpriced. read more

Staff is really nice and welcoming! Food was hot and fresh. Will help you out if your are unsure on which coffee to get. I will be coming back! read more

I was trying to order some stuff for breakfast. The sausage egg and cheese sandwich was shown as costing $6.89. It popped up an options panel, and if you select *any* egg on your sandwich, it adds $1.29 to the price. This is very, very obviously deceptive pricing and is also absurdly expensive for the sandwich. I'm done with Dunkin. read more

Cream & sugar on the side means you don't put it in the coffee. You can't be trusted to make it consistent, so I'll handle that part. Apparently you can't even handle leaving it out of the coffee! Hash browns tasted like oven cleaner too. Not the first time that's happened. Also they're constantly out of whatever I want to order. Today it was muffins. At least Moe's Bagels is nextdoor! read more

Dunkin' - a cup of coffee next to a laptop - Donuts Near Me - Boulder, Colorado

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I've picked up Uber eats orders here several times, the people working are always kind and doing their best. However the customers who frequent this location seem to be real jerks, just check the reviews .... read more

I love coming to this place as its very consistent and the staff is normally on the A-game. I say normally as there is the once a week chance you get them on the B-game, which is significantly slower and sometimes the orders are off. Either way I still show up most days, as their good does outweigh the bad. Busy location with good vibes and good Dunkin menu selection. read more

this is by far the BEST place in the worl. Disney land isn't the happiest place in the world, it's actually Dunkin'. the joy I get daily by going through the drive through is unmatched. ice level in drinks in spectacular along with the amazing cuisine that is the donuts. An amazing dining experience and the best part of my day. read more

Coffe always a win!!! Doughnuts..... they often give day old dry nasty doughnuts! What a let down when that's what I bring to office:(

For someone that's lived in NY I can say that this Dunkin' Donuts is fine although it's not my typical choice for breakfast quality food/donuts. It'll do in a pinch. The place was clean and the service was friendly and inviting compared to what I'm used to in NY. The coffee tasted like Dunkins coffee. I ordered a sausage, egg, and cheese sandwich and a glazed donut. The donut wasn't warm and fresh but I did come in a little later so it's a timing thing. The sandwich was average but that's fast food so I can't complain. Overall, at places like this I care more about the customer service and cleanliness. read more

I lived in New England for about 6 years, so of course this doesn't match up to the old standard, but they do a decent job of getting Dunkin's style out this way. Staff have always been friendly, even if sometimes they seem not fully trained or short on staff/overworked. The coffee tastes like Dunkin' coffee, haven't had any issues w/ their espresso drinks, although they do seem to add more milk/cream to their drinks than I remember. But, that could be a new corporate thing. They've messed up an order a time or two but were always willing to quickly right any mistakes they made without a hassle. Donuts are made daily, the earlier you go, the less likely you are to get a stale donut. All in all a slightly less than standard DD experience, but nothing to poo poo the place the way I've seen a lot of reviewers have. read more

Yeah, I decided to stop in on my road trip from Denver to Boulder. I had to wait for the bathroom key, my coffee wasn't made yet and the donuts were not that fresh. I wish the employees were more attentive to the guests and understand why they are really there in the first place. read more

Don't bother unless you are white as snow in skin color. I ordered a regular coffee with cream and sugar-and once they figured out I was a native american-the young teen at the window gave me a black coffee-I immediately dumped it out-as who knows what else was in it. I used to be a huge dunkin donuts fan-but i will probably never have another cup of their coffee again-once I figured out they target minorities. Good riddance! Especially to the young white gal working the window. She may need to learn a thing to two about the world. read more

This gets 1 star because you can't select 0. I've had bagels that were lighter than the lead weights we got there. The donuts at King Soopers are fantastic compared to the gloop served here. On the good news side, you may not gain any weight eating these donuts. You have to spend so much time chewing to get it to a point where you can swallow it that the effort may burn up more calories than you get from the donut. My wife, who loves donuts, was devastated after we went and they were so bad. read more

I just went to this Dunkin' Donuts within the past hour. There is not a lot of seating area & several of the ceiling tiles showed bad water damage. Since the inside area is so cramped, it doesn't take much of a line before you're standing next to people's tables. As far as the donuts, this place probably has the least variety of donuts I've ever seen. Grocery stores carry more of a variety than this store does. I had an apple fritter & it was not good. The donut was dry & all they did was put something like apple pie filling into the middle of the top of it. The apples were not baked/fried in the dough like they should have been. read more

Not the best Dunkin I've been to. I ordered a egg sandwich and I could taste that it was frozen, it was basically inedible. The only good thing about this place is the iced coffee. Go to a different location. read more