I totally hate it when a well-known local landmark disappoints. I've eaten here several times previously and usually order a hot dog and fries, however, this time I ordered a hot dog and onion rings. My all-the-way hot dog was good - for sure, but I would rather have mustard on it instead of ketchup; this southern girl has always known "all the way" to mean mustard, slaw, chili, and onions. As for the onion rings, the minute they hit the table I could tell they would not be good - they were very greasy looking, and one bite proved to be nothing but greasy crust with little to no onion. At $3.50 for a small order of onion rings, they need to be South-21 or BBQ-King perfect - or at least close to. When I went to the counter with them, it was almost as if the cook was offended, "Greasy???" - he asked, until I showed him. This time, I ordered my regular fries. Now, to be fair: for as bad as the onion rings were, the french fries were equally as GOOD - fried to perfection, in my book. The sweet tea isn't too sweet and the unsweetened tea is very good. My waitress was attentive and on her game. Pro tip: upon entry - WATCH YOUR STEP! There is a small step-up at the entry that really needs a warning sign. Watch for it so you don't trip up it and face plant into the glass door. read more

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I went to this place based on the reviews. First I want to say that if I want a fried burger, mcD is the place to go. I did not know Dukes was a fried burger until I got there. I ordered anyway, I got a double cheeseburger (menu price $8) and a small onion ring (menu price $3.95) as well as a tea. There was no one in the place other than one customer, I ordered my food and said, I guess I'll have tea while I wait, the girl said it's $15.05, holy burger thief that's $3.10 for a 16oz cup of ice with about 3 oz of tea! Once she had my money I was told to go out and sit in my car and they would bring me the food, let me mention that during the payment process a local lady came in and was allowed to sit inside, I guess they reserve the inside seating for LOCALS ONLY. If I had known I was ordering to go food I would not have purchased the overpriced cup of ice with a splash of tea. About 10 minutes later I got my food and I'm on my way. The onion rings are very tasty, probably in the top 10 I have ever had. The burger was a real let down, as expected with a fried burger it was super greasy, I read that they use angus beef but I doubt that is the case as the burger had absolutely no taste other than a cheese flavor. I guess if you are one of those who order your burger with all the stuff they put on it you may not know that the burger has no flavor, I prefer to taste the burger. Overall I think the entire meal was a $5 meal and I'm putting 90% of that value on the onion rings. I will not go back. read more

One of the best burger restaurants I've been too. I usually get a double cheeseburger with bacon and onion rings. The burger is cooked on a flattop and is very juicy, the bun has no chance. The onion rings are absolutely amazing, they are so good dipped in there homemade ranch. PSA: They are anti-phone which is a good and bad thing! read more

Not only is the whole atmosphere of this restaurant weird and unwelcoming, but the cook was not wearing gloves when assembling the burgers such as the buns etc. we also were charged for water that taste like it's from a toilet. never coming here again and don't recommend it if you care about your health. read more

Overpriced, or I was overcharged.. Stopped for a To-Go order on the way to go mattress shopping at another local store. 2 Burgers, 1 order of Fries, 2 Drinks, an order of banana pudding and 4 napkins were $28.97..? Do they charge extra for napkins? or To-Go orders? Maybe the Ketchup Packets? Will not be back! Although, food was good.. read more

Great little place. It's usually very packed so seating is a little difficult but it's worth it. Everybody is always super nice and the prices are reasonable. Highly recommend! read more

Had fond memories from this place years ago. My wife had to be in the area today and decided to stop in. Mentioned she was stopping there and I asked her to get me something. She had already ordered at that point. I guess they told her she was not allowed to wait inside and wait on her order so when I told her what I wanted (a burger they had years ago), she went back inside to order my food while on the phone. As quick as she went in, they jumped all over her and told her they already told her she had to wait outside. She explained she had another order and they said, you can't have phone in here, take it outside. I listened to all of this and told her to disregard. I no longer wanted anything from this place. They told my wife she couldn't be in there due to COVID while there were people in there sitting at the tables eating. So disappointed and angry all at the same time. They need not worry about us ever bothering them again. read more

Tiny place that if you were not paying attention you might drive right past it, but what is the old adage about good things coming in little packages? I've been dying for a great burger the last month and while there are a multitude of burger places in Charlotte going for the latest modern trends...I just wanted classic and TASTY!!! I did some searches and Duke's came up as not only among the best in my area, but in the state of NC where had to investigate going with a friend. I had a double bacon cheeseburger with onions, pickles, lettuce, tomato...ketchup, mustard, mayo. It was the BOMB!!! My friend had a classic Carolina burger with slaw and chili where they about licked the wrapper in delight. We shared onion rings that were excellent and I had a really great banana pudding as a small desert. They are a Pepsi shop (thumbs up in my book) where had a diet Pepsi/Cheerwine mix. Only thing I would change and this is just personal taste is love my Heinz ketchup where they use Hunts. We went ~2pm where not too busy, but the place only have seating for about 50 where I'd not suggest hitting it right at noon expecting to get in and out quickly. Price for all between the friend and I was ~$20 before tip so very reasonable. Someone else mentioned the place looks like its been in business 50+ years where no debating that...small diner where you expect to see Guy driving up in his red convertible. read more

After visiting another local legend (Brooks in the Noda area) the day prior, we stopped by Dukes to taste their wares and compare. They differ in that they also include slaw on their all-the-way burger. This addition makes the burger super flavorful. Dukes is also slam packed but has a bit more flexible hours and also inside seating available. This place is no frills- but the food is very good. I tried both fries and onion rings and both were tasty. The winner overall is the cheeseburger though, that was one delicious, juicy, tasty burger. If you ever get a chance to take the trip up from Charlotte- definitely stop by Dukes! By the way...No cell phones, they don't like it and it is apparent from the signs plastering the walls lol But your mouth will be too busy eating to talk anyway so who cares! read more

Gotta' try the dukes cheeseburger all the way with onion rings. Worth the trip. Just don't bring in your cell or you might get tossed out.

Always amazing food! Best place for a burger in Monroe! read more

Duke's Grill - Bacon cheeseburger and onion rings - New American Near Me - Monroe, North Carolina

Came to Dukes on the recommendations of Yelp users. Very small setting, it has that Diners Drive ins and Dives vibe. I ordered a Hamburger, Small fry and a 1/2 cheerwine 1/2 Pepsi mix. The the hamburger do not fit the bun but it tasted great. The fries were a little undercooked, I like mine well done. Next time I'll ask for them well done. I will definitely be back and I will definitely tell anybody to come here. great place! And the waitresses are awesome! read more

Food was okay, marginally better than fast food. Very unwelcoming atmosphere. Waitress was impolite but the young lady working the register was nice. Odd thing... they have a NO CELL PHONE policy. I received a call while I was eating and was told to go outside. Geesh... read more

Wonderful food and great atmosphere! Delicious burgers and onion rings! A favorite place of ours!

In Monroe for work this week, so i decided to give Dukes a chance. Im so glad i did best burger i have had in a very long time, wonderful onion rings. Staff was very friendly and attentive. Food was made fast and fresh. This place has that down home feel to it, very comfortable environment. Will definitely becoming back here next time I'm in town. read more

Duke's Grill - New American Near Me - Monroe, North Carolina

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Great place Wonderful place Be sure to use your cell phone while in there to invite your friends to join you!! read more

Great local burger and very friendly staff. You can't beat a small family owned business that has been around for many years.

Great place. It's exactly what you'd think. Delicious burgers, large portions, fair prices.

The food is very good, but the vibe in the restaurant isn't very gratifying or satisfying. The vibe makes "Me" feel as if "I" don't belong in there and they are sometimes rude. but That wont stop me from spending my money there. my money spends the same as everyone else read more

We ate a Dukes last Friday night and it was so incredible! My boss suggested we cater lunch in and I had raved so much about Dukes she suggested I call... it was for Memorial Day - we needed 30 burgers and 30 hotdogs... they are usually closed on Mondays - at first Dennis declined... but I got a call back and he agreed to do it for us anyway ON HIS DAY OFF!!! Everyone raved about them!!!! Absolutely awesome!!! I can't say enough goodness about Dukes!!! read more

If you are in the area the all the way cheeseburger with chili and slaw is a must have experience in a divey old time joint. It is a messy monster but cheap and huge in an off the beaten path neighborhood a true local experience. Try it you wont regret it. read more

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I have loved Duke's Grill for years but today changed my experience. I completely understand the phone policy and fully respect it. I was in there picking up food for my grandparents and my grandfather called me which usually only he does with emergencies. Usually places don't have these policies which isn't great because you should be able to enjoy a meal without a phone call but the human brain is so use to automatically answering the phone even though there is warnings and we don't automatically read all the warnings on the wall in every place we walk in. Soon as I answered it a lady came running at me and pointed a finger in my face and yelling at me rudely that I would have to take it outside. It was like she got enjoyment off of it. She could have said it nicely without the yelling and the pointing for the first offense. They also should know what an emergency feels like knowing that they just had one recently theirselves. That shows that they do not have a great customer service, a Christian or friendly atmosphere, and could show a little more grace when reminding people of their policy. It isn't like everyone makes a daily trip to their restaurant. It could have been my very first time. Treating customers like they are less than humans isn't acceptable. read more

I had tried this place once before about 3 years ago had a great burger and fries took my girl today to have a burger and fries Burger came out so fast and dry it felt like it was precooked and tasted terrible fries are Ore-Ida crinkle cut Frozen think about 250 an order Burger was served in a wrapper much like McDonald's but the bill wasn't like McDonald's it was $23 for two cheese bacon burgers one order fries two medium drinks also noted the cook did not have gloves on his hand when handling the onion rings very disappointed probably not go back again I don't know how come it changed so drastic read more

By far, one of the best, sloppiest burgers in town! We are from out of town and have been here a couple times now and never disappointed. The staff is very friendly and the place is always clean! read more

Best burger I have had in a long time. Maybe ever. Excellent food, service, and old country ambience. Ate there today and will eat again there tomorrow. read more

OMG!! First experience and it was so good! I ordered a scrambled egg and cheese sandwich. I would definitely go back! Haven't found a place I was crazy about since we moved from Brooklyn, NY and Dukes was spot on! read more

Very enjoyable. Love the no cell phone rule. The burgers are just delicious.

I was recently in a car accident after I placed a pickup order at Duke's. I had called and canceled my order although it was probably too late. The lady on the phone was very sweet. After it was over I went to Duke's to place my order again as I felt bad about canceling. They were very nice and comped my order. I've been eating at Duke's for a long time. We should all show this kindness every day! Thanks to everyone at Duke's!!! read more

Great place for a quick breakfast. It has a really nice atmosphere. The staff was very friendly and efficient. My pancakes were delicious!

I've have been to Dukes Grill A Few Times..... It is a Small Roadside Dinner, that has served really Good quick order turn around time and the food is very good......Waitress anr very Friendly....My Daughter & I Both enjoyed Every vist we have made there..... Mmm mmm Good! read more

Duke's Grill,How to start?Small place,Big on taste and service.My son and daughter in law live close to Duke's,she and her family have eat a many a burger and fries here over the years to say the least.Well when we got to Dukes they where busy and their was six of us one very pregnant and the other large(me)!We could not fit in the booths,we some us so we decided wait on a table.Duke's is small so we waited outside maybe 10 Minutes or so and in we went.Our waitress was quick with our menu's and our drinks. Now of course a new spot to me I choose a cheeseburger and a hot dog and fries as did my youngest son.Most all at the table got a burger.Some got Orin's some got fries.My oldest son had a Hamburger Steak grilled onions fries and a big ol tea.I was warned not to get the double and I'm glad I did not.Our cheese burgers came with a big portion of beef let,tom,mayo.Just right.Some chose must,chili and slaw.I got my dog all the way.Duke's has a good chili and a good hotdog to go with it. Onion Rings where good just like the fries.Our waitress kept our glasses full and was very pleasant.They did know some of the family.Our experience was a good one and I am looking forward to our next trip.ONE Thing To REMEMBER WHILE IN Duke's TURN Off YOUR CELL PHONES big sign when you come in the door.Was nice we actually talked to each other.Kinda nice. read more

I don't know what changed here but I was soooooo embarassed, My parents came to visit North Carolina for the first time and we told them they had to have dukes famous burgers and when they came out the patties were oval shaped, didn't cover half of th e bun and had no flavor whatsoever...I brought it to the waitresses attention and she shrugged and said hmmph, I'll tell dennis. .whoever that is...my parents were like, we get better food and service at mcdonalds without spending a small fortune like this....talk about embarassed....I highly doubt my family from ny let alone my husband and 4 kids will ever step foot in this place again read more

Hands down, my favorite "dive" and carolina style cheeseburger in the greater Charlotte area. Onion rings great as well. Haven't ever visited during breakfast hours. Usually call ahead for a cheeseburger or two to-go whenever I'm driving through the area. read more

Just moved here from Florida and i read the reviews for Dukes. Went there yesterday with my son. We ordered the cheseburgers all the way and the onion rings. My son ordered lemonade and i ordered watrr with lemon. The server arrogantly said we have no lemon. Ok I'll just have the water. Burgers and onion rings were good but not great. Got the bill prices were not listed on it. Paid the bill and went outside. Looked at bill and saw a charge for $,45. Curous i went in and asked what the 45cents was for. The cashier/server arrogantly said WATER. 45 cents for a Styrofoam cup of WATER. That's ridiculous. read more

Best double cheeseburger I've ever had. Would have made it a bacon double cheeseburger but bacon is $3.00 more!?! Atmosphere is super divey. Softdrinks come in styrofoam cups with the little ice pellets, very classic and it keeps cold for awhile after leaving the restaurant. Their hours are weird, know that before you drive down from Charlotte. Parking is sparse. Weird cell phone policy, I guess they loathe people who talk on their cells in the restaurant. I can see why, this place is so small that sound travels quickly...the restaurant is kinda claustrophobic actually. Funny to be anti-cell phone and have QR codes everywhere. I do have to say though, their burger is even better than 5 Guys and way better than Cook Out or 21 South. Come here if you get a chance, just know the business hours before you head over. read more

I have been going to dukes for over 20 years and my cheeseburger are always great! My fries or onion rings always good I thank you so very much for the no cell phones I am on my all the time and to turn it off to get peace of mind is great! The help has always been so very nice and very helpful thank you so much I love you guys so very much! read more

Super awesome burger Joint. Everything is old school. Hand made burger patties and awesome onion rings. A must visit.

Burgers are still good as always.... just don't dig the fries much... but hey.. the O Rings are fabulous. Newish hours make it easier to get to that's for sure.... Gotta try breakfast one day as well. read more

Good burgers that used to be better ten years ago. Also don't understand putting 41 signs in a 900 sq ft room that say to turn off your cell phones but then all the ads on the tables have QR Scanner codes. Asked the cashier about this ridiculousness and I'm not sure she even knew what a QR Scanner was. Sad cuz this place was my favorite place in Monroe when I first was introduced to it in 2002. read more

Saw this place on the Travel Channel and decided to give it a try, glad I did. One of the best cheeseburgers I've ever had. The fries could be better but no big deal there. Great food and I love that old school burger joint atmosphere. read more