This review is LONG overdue but one that I'm glad to write. I have been coming to this shop for the…read morepast couple of years and have had nothing but excellent service everytime. They recently opened up their new location ( across the street from their previous location ) and man it's coming together. Far bigger store where they get to put up more goods to sell. The team is generally full of well informed and expert opinions that can guide your purchasing decisions. Special shout outs to Ethan who was one of the first staff members I interacted with and have since developed an immense gratitude for his knowledge and service attitude, frequently picking his brain and taking up his time, never making me feel rushed. Additionally aside from Ethan , it's been great getting to know Tyler and Kyle whom also exemplify great knowledge, great service, and general patience for a guy like me with a million questions. The shops selection is insane with your usual popular options and even select harder find options that aren't readily available at other lgs. The team/staff seem to be growing to match their high customer volume ( of which I have had the opportunity to work with through my several purchases ). Also while not directly involved in my purchases with processing paperwork's but often giving approval or influencing the deals that make purchases easy, Aubri has also been impactful and always takes the time to say hello! The og's that I mentioned have led/taught the growing staff well. If the owner/owners are reading this, please understand how much impact the aforementioned staff have made for guys like me. They're great. I have taken some friends over to shop and even purchase with them. Grateful to have a great local gun shop with a great staff. Thank you all again for always taking care of me!

Although the wait time is long, Andy was an exceptional worker, making the time waiting WORTH IT!!…read moreHe was great at answering my many questions and was very patient with me. He recommended me my first gun, and I love it, it shoots amazing and he taught me a lot of great tips that really helped me shoot better.

I have purchased a couple of guns through them and it's been a great experience! Very knowledgeable…read moreand always keeps me on the right track about legal laws and what to expect.

I made some rookie mistakes on an impulse buy. I came unprepared to my appointment but GD guided me…read morethrough the whole process and had me ready to go for my 10 day wait. GD went above and beyond making the ffl transfer extremely smooth and hassle free. Once I came to pick up my firearm everything was ready to go and organized. If you're unsure of an ffl, look no further! From safety certificate and other transfers let this be your one stop shop!

I brought a tactical weapon and it shot flawlessly. I really love the rife, it's beautiful! Thank…read moreyou! I also took the M71 Valmet out and it too shot flawlessly! Thank you for repairing this one, I owned the rife about 35-40 years and was never able to shoot it like I did today! Tom is awesome! The work Tom did and how well he treated me...outstanding!!!

Just terrible service. Overpriced for repairs and people that don't understand how to offer…read moreservice. I think for the easy work, they charge 20% more than anyone. Knowledgeable just not friendly and a little bit stuck up.

A random compliment I want bestow upon the owners: unexpectedly, one of the nicest baby changing…read moretables I've seen in a store anywhere. I've been to other spots you'd more likely have a toddler/baby in with less than this. Nicely done!

First time in the store yesterday. The salesperson was very very knowledgeable about anything I…read moreasked about. Super professional and nice. She showed me their less than lethal projection "gun" and let me fire a few round projectiles to try it out. She explained everything I needed to know about it, how to change out cylinders, maintenance etc... I didn't intend on spending anything, I just wanted to check the place out. So glad I stopped by. I purchased it along with extra practice "balls". This will be the perfect self defense weapon in my RV since we will be traveling for 2 months this summer going across the entire country with multiple states (that have different gun laws) This weapon is legal in all 50 and is not considered a fire arm though it looks like one (and probably will feel like one too briefly for a bad guy). I don't want to risk taking my real gun(s) into Canada or onto many military bases I will be at.

Got what we needed!…read more I went with my husband and two cousins to grab some ammo for our shooting range day. This was the perfect stop. Both of my cousins have guns registered to them. So, they were able to purchase ammo. I noticed they had some sales and deals on certain items in the store. The ammo be expensive though. That's normal I believe. We spent $300 on ammo for shooting. Seems like a lot, but ammo goes quick when you are shooting. Service was fine. They were friendly and helpful.

I've purchased ammo here, and have ordered ammo online to which was filled at the store, everything…read morehas always been seamless! A healthy sized store, tons of ammo, and a lot of firearm inventory and helpful staff. Fishing, hunting, and generic protective gear can be purchased here. A lot of staff onsite that can handle the "lunch hour" busy hours. Also if you're into ambidextrous firearms, they have 7+ options.

Great service from josh and Dustin Helped me with…read moreeverything I was looking for super friendly as well will be a returning customer!

Excellent gunsmith service. They go by appointment only well worth the wait.. Made appointment…read morearrived on time greeting very friendly. Made you feel very comfortable. Explained what needed to be done Job was completed very nice job very impressing Thank you Hector recommend 10+

I would like to recognize Kimberly, the General Manager at Bass Pro Shops, along with the cashier…read morein Customer Service who assisted us during our visit. We had an issue with a purchase that we made but never received. Kimberly took the time to thoroughly research the transaction, locate our purchase information, and ensure the situation was resolved. She was professional, patient, and truly dedicated to making things right. I would also like to thank the Customer Service cashier who helped us throughout the process. She was friendly, kind, and attentive, making us feel valued as customers from the moment we arrived. Together, they turned what could have been a frustrating experience into a positive one. We sincerely appreciate their excellent customer service, professionalism, and willingness to go above and beyond to help us. Thank you both for making things right and providing such a great customer experience!

Time for an updated review. This is specifically about their gun department. I'd give a BIG ZERO…read more So they finally added this device so you can check in and everyone can have their place in line and be called in order. My husband and I went there on a regular old Wednesday. Who would have thought that we not only would have waited over 30 minutes still, but also NEVER been helped...yes, even on a Wed. There were two employees, but a couple of other employees came over to do something really quickly, but then quickly left without saying anything. It appeared that the two customers that the main two employees were helping were actually buying something, so OK, there's paperwork to fill out, etc. The horrendous part is...we're standing there for the entire 30+ minutes and NEITHER employee (nor the other two employees who cam over really quickly) ever said, "Thanks for waiting, someone will be with you as soon as we can", never one acknowledgement of our presence ever. It actually seemed like they were hoping we'd walk away, which we finally did. They all need to be fired for lack of customer serivce/people skills. I've been in my share of customer service jobs and I never, ever, ever would have never not acknowledged a customer who's obviously waiting. I finally kindly asked one of the other employees who was in/out quickly if someone was ever going to help us. He said something real quick as he's walking off, but of course he never came back. I wouldn't want to spend my hard-earned money there if you paid me!

Steve and crew are amazing.. learned so much from them. CCW renewal was very easy and informative…read more Go to Caoutdoors360 for all your needs.

FFL transfer fee is $200 (amateur attempt to keep consumers from buying from better online…read moreretailers) These guys are NUTS with their fees.