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Urban Florist

4.5 (196 reviews)
Closed 10:00 am - 5:00 pm
Updated 2 months ago

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Services - Urban Florist

Floral design and installation

Flower arrangement

Funeral floral design

1 More Service

Gift shops

Urban Florist Photos

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Recommended Reviews - Urban Florist

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Reviews With Photos

I ordered a custom bouquet for my anniversary, and it came out absolutely beautiful! I let them know a general idea of what I was looking for and they went above and beyond. She loved them very much. I will definitely be coming back more often.

Tritia L.

I wanted to send flowers to a close friend whose family member had passed away and I came across Urban Florist since it was close to her. Ordering through the website was incredibly easy, and the arrangement was absolutely beautiful. My friend sent us a picture and I was so impressed. Truly appreciate the care and quality that went into the arrangement and delivery.

Beautiful custom bouquet
Vanessa M.

I've been a loyal customer to Urban Florist because they never disappoint! I walked in and asked for a bouquet for my mom's birthday. I just told them "make it pretty" lol and told them to incorporate pink. EXCEEDED MY EXPECTATIONS the guys were really friendly and nice! Great customer service and I'll definitely be coming back for flowers. Couldn't recommend this place enough. My mom absolutely loved her birthday bouquet

Order confirmation
Josh A.

Complete lack of customer service. I ordered multiple flower arrangements for my wife on her birthday. She travels around a bit for work, throughout Ontario, and I wanted to deliver some flowers to her at her various sites. Spoke with this company on the phone and was met with a very abrasive employee who did not like that I was asking if expedited delivery was an option (that I would obviously pay for). She said "no," and I just accepted that, as it's not typically beneficial to argue over company policy. So, I just elected to have the flowers delivered a day early. And I left a note for the addressee to "hold until May 1." This is where the confusion sets in... Though my actual order shows a delivery date of April 30, Urban Florist read the note and assumed that I wanted it delivered on May 1. Instead of calling me to clear up any confusion, they called me on the afternoon of my expected delivery date to tell me that A) they did not deliver my order because of the confusing verbiage, B) they don't even have the necessary flowers for the order, and C) they had no desire to offer any sort of solution. The only thing the woman kept saying on the phone over and over again is that I confused them with the note. She eventually only offered me a refund, after ultimately hanging up on me. I tried to reason, by accepting some fault for providing conflicting notes, but there was no reasoning coming from the other side of the phone. So, I can't attest to the quality of their product, but I can only comment on the absolutely terrible customer service I received. No willingness to admit any fault, no willingness to come up with any sort of solution, no willingness to improve the ordering process, and apparently no willingness to be a decent human being.

Flowers

Beautiful tribute to 911! Well done Urban Florist! Your attention to detail is why we always choose you for our special events!

My father's casket with the beautiful arrangement in front of it.

This is my second time using Urban Florist. Recently, my father was buried at Bellevue Cemetery with full military honors. I was looking for an arrangement that would complement the flag draped on his casket. I chose the red, white, and blue arrangement from a catalog. When the arrangement arrived, I was stunned. It was absolutely gorgeous and larger than I expected. It could not have been more perfect for the occasion as taps was played and the flag was presented. The arrangement arrived well before the service and they knew exactly where to go for the delivery. These occasions are never easy. Having a beautiful floral arrangement warmed my heart.

Love!
Frances S.

My sweet hubby came home after work and surprised me with the most beautiful bouquet of flowers. They are absolutely stunning and have the perfect combination of flowers in pretty pastel colors. This is definitely a fuller arrangement than usual and I'm not mad about it! He said he had a great experience with Juan at Urban Florist. He gave him a budget range along with the style he knows I like and Juan was able to create an arrangement that came out on the lower end of his range which was much appreciated. I put them in a vase immediately and now they are sitting on our front entry table and it makes me smile every time I walk by. Thank you Juan, for this beautiful bouquet of flowers! I'm one happy wifey :)

She's So Darling
Martha G.

Ordered a bouquet online on January 4 for a next day delivery for my friend's birthday. Urban Florist delivered around midday. My friend was happily surprised and very satisfied with the bouquet received. Attached are the pictures she shared - which based on her pictures, it looks even better than I expected and prettier than the online stock image. Thank you so much! For reference I ordered the She's So Darling bouquet in the second size "Deluxe." Delivery was complimentary for the Ontario area. 100% would order from them again.

per jose the florist these were fresh out of the package on thursday , they've been dead since yesterday, friday and there is nothing they will do about it. Roses do not wilt this fast unless they're old . The red roses are nice and healthy but all the pink roses are wilted and pretty sad looking. Claims it is our fault? I know how flower care works ! I even gave them a small trim and put them straight in water? Im not even blaming them as a whole sometimes it not even the florist fault it's the wholesaler they buy it from... but I'm just taking my Loss on this one /:

Beautiful Condolences Flower Arrangement.
Maria L.

The service here is excellent. I requested a unique one of a kind arrangement and I got it. So worth it. I ordered this in the morning and was able to pick up by the end of the day as I was on a time crunch. I was so happy when I walked in and say this beautiful flower arrangement.

sweet harvest flowers deluxe
Liz R.

My first time ordering from this place & i'm so pleased! i'm especially happy that they had sunflowers in the middle of december during the holiday rush lol. The delivery was quick & the arrangement was lovely! a huge thank you to all the staff involved :-)

Amazing service! I walked in very last minute on my way to see a friend and requested a custom bouquet, the amazing lady was very busy but made time for me and produced such a stunning bouquet for me! I would 1000% recommend it here and will be back for all my flower needs

Andrea R.

Thank you for delivering SUCH a beautiful arrangement! You even emailed me 2-3 times with updates on our order (with ordering out of state, this was particularly nice!). We can truly tell that you love what you do! Thank you for bringing a little joy to our friends on such a sad day. :-)

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2 years ago

Beautiful flowers. I ordered a bunch for my daughter's graduation and had to catch my breath at the amazing sight of them. Love this place!

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1 year ago

Amazing arrangements! Decent prices, very nice owners. Love it here. Decorations for your house too!

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Ask the Community - Urban Florist

Review Highlights - Urban Florist

David, an employee or manager, has the biggest heart and they are by far the best flower shop I've ever been to.

Mentioned in 26 reviews

Read more highlights

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Happiness Flowers - Pink and blue

Happiness Flowers

(108 reviews)

I'm a fan and this is my go to flower shop since 2024. Arrangement is always beautiful, flowers…read moreare fresh and always top notch customer service. I never had an issue ordering, i have tried placing order on instagram it went through no issue, had ordered from their website went through no issue. appreciate the effort she puts in with special touches and i like how shes super kind and handles delivery too. Thanks again, attached are the photos i ordered through the years.

Walked in because the shop was close by. The place looks like it's closed/going out of business…read morefrom the outside. When I cautiously walked in, one of the two ladies kindly offered to help me. She was the owner and told me she exclusively does online orders, but thankfully had a few bouquets ready just in case. I picked one that was very nice and she very graciously created a nicely cut bouquet in 15 min for me. She's a wonderful person and the flowers are very nice. The unique thing about her is she creatively makes them in a way so the flowers can stand on their own. The flowers were around 90ish dollars so I feel I got what I paid for even if it can seem pricy. These beautiful flowers maintained their quality well over a week later. Very much Recommend. *Disclaimer: I don't encourage anyone to go to her physical business. There are a few reasons, but mainly she only does online orders and my situation was a unique exception in which she was kind enough to help me and informed me of this circumstance*

Lynette's Flowers & Gifts - Refrigerator in the back

Lynette's Flowers & Gifts

(90 reviews)

$$

Wow, after reading some of these other reviews, its strange that my experience was completely the…read moreopposite of everyone else!! Maybe they did step their game up, or maybe the other reviewers are just a bunch of crybabies who didn't get their way! Any who, I found Lynette's Flowers online as I was looking for a 10 year wedding anniversary bouquet for my wife. I ordered it online, filled out all the information, they charged my card, and promptly at 9:15 am the next day, I called just to double check my order. I didn't get the person's name, but she said she had gotten my request, and they were going to get on top of it ASAP, and have it delivered before 1pm, which was exactly what I had requested online. Fast forward to 12:15pm, I get a picture message from my wife, thanking me for the flowers, and upset because I made her stay home all day, waiting for the flowers! Lol!! I told her I had an EXTREMELY important package I needed her to wait for and sign for....It was her flowers of course...and she absolutely loved them!! What was even better, was they were barely budding when they got there, and when I got home at 7pm, they were fully bloomed and looked amazing!!! Good job Lynette's, you have a customer for ever now...Beautiful arrangement, excellent pricing. Thank you!

This is a scam. They never delivered my flowers. I wish I read the other reviews. Now I have to…read morecancel the payment with my credit card company.

Urban Florist - florists - Updated May 2026

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