I had a great experience purchasing my SIG Sauer ROSE and Smith & Wesson Shield Plus here. I…read morechecked in around 1:54 PM, was called up by 2:30 PM, and had everything completed by 3:26 PM, and that included looking at a few different handguns and asking plenty of questions. The process was smooth, organized, and there were no long lines like I've experienced at some of the big-box stores. Audrey was outstanding. She was knowledgeable, patient, answered all of my questions, and even price matched to help keep my costs down. I never felt rushed or pressured into buying anything. Buying firearms can sometimes feel like a long, drawn-out, all-day process. This was anything but. The entire experience was relaxed, efficient, and professional from start to finish. I'll definitely be back for future purchases and would highly recommend them

Unless your part of what appears to be a life long family club, don't waste your time you will be…read moreignored. Tried twice this week to buy Ammo and had to take a number each time. I tried to wait patiently the last time but got discouraged and left. Apparently they don't care either. I explained to the lady at her desk next to the front door that I couldn't wait any longer because there's to many other places I could take my business to. She politely said, "that's ok, have a nice day". My feeling is that this family owned business with which seems like at least 10 employees (including office staff) have unfortunately lost all care and concern for new Customers. I gave the 2 stars because I also bought my gun there the month prior. But even then I never felt appreciated. The whole staff, they wander around doing their own thing and completely ignore walk-ins. Got a question, take a #. Never again will I return to this store and I would not recommend them to anyone.

I brought a tactical weapon and it shot flawlessly. I really love the rife, it's beautiful! Thank…read moreyou! I also took the M71 Valmet out and it too shot flawlessly! Thank you for repairing this one, I owned the rife about 35-40 years and was never able to shoot it like I did today! Tom is awesome! The work Tom did and how well he treated me...outstanding!!!

Just terrible service. Overpriced for repairs and people that don't understand how to offer…read moreservice. I think for the easy work, they charge 20% more than anyone. Knowledgeable just not friendly and a little bit stuck up.

My Delayed order by 3 weeks for my SIG P211. No contact from them. No followup by them. No…read moreexplanation or excuse. I had to cancel. Guess they are living up to their bad reputation.

Received an Empty Package -- No Customer Service…read more I ordered a holster from Safariland and received an empty package. The shipping label was intact, and the package had clearly been opened before it arrived. When I tried to call customer service, the phone rang for several minutes before a recording told me to email them, and then the call disconnected. No one ever answered the phone. I emailed with full documentation and never received a response. I ultimately had to file a dispute with my credit card company to resolve the issue because Safariland would not address it. This was a very disappointing experience, and I cannot recommend ordering directly from Safariland.

This review is LONG overdue but one that I'm glad to write. I have been coming to this shop for the…read morepast couple of years and have had nothing but excellent service everytime. They recently opened up their new location ( across the street from their previous location ) and man it's coming together. Far bigger store where they get to put up more goods to sell. The team is generally full of well informed and expert opinions that can guide your purchasing decisions. Special shout outs to Ethan who was one of the first staff members I interacted with and have since developed an immense gratitude for his knowledge and service attitude, frequently picking his brain and taking up his time, never making me feel rushed. Additionally aside from Ethan , it's been great getting to know Tyler and Kyle whom also exemplify great knowledge, great service, and general patience for a guy like me with a million questions. The shops selection is insane with your usual popular options and even select harder find options that aren't readily available at other lgs. The team/staff seem to be growing to match their high customer volume ( of which I have had the opportunity to work with through my several purchases ). Also while not directly involved in my purchases with processing paperwork's but often giving approval or influencing the deals that make purchases easy, Aubri has also been impactful and always takes the time to say hello! The og's that I mentioned have led/taught the growing staff well. If the owner/owners are reading this, please understand how much impact the aforementioned staff have made for guys like me. They're great. I have taken some friends over to shop and even purchase with them. Grateful to have a great local gun shop with a great staff. Thank you all again for always taking care of me!

Had a great experience at the store. JASON was very patient, knowledgeable, and made me feel…read morecomfortable throughout the purchasing process. He took the time to answer my questions and made the experience feel easy and stress-free. BRIAN was also very welcoming and friendly when I came into the store. Both employees provided great customer service and made me feel welcomed. I really appreciate the positive experience!

This is the top surplus store to find almost anything. There are so many different camos and…read morefatigues, historic relics, camping equipment, and anything in between. Customer service is also very nice. I've spent quite a bit of money there but the prices are great. If you're looking for a surplus store to go to, this is the one!

Great selection and variety. Definitely the best place I've seen outside Los Angeles city. Highly…read morerecommended and plenty of parking. Service is good.

Bought a couple of guns and fishing stuff here. I would have given it 5 stars, but the big dude…read morethere messed up my order. Other than that one person, everything else went quite smoothly

Wow talk about having the worse service. All this employees just hanging out and not getting any…read morehelp. Went to the fishing gear side trying to buy 2 rods and 2 reels and no one to help us out. So we went to the gun section for help and the guy at the counter says to us yeah there should be somebody to you help you. Nope there is no one to help us and there response was there will be someone there. Waited about 10-15 mins and someone was there but his response was I'm still at lunch. Wow this place got to be the worse place for customer service. We walked out and went over to fisherman access and purchased our gear.

First time coming in to get my FSC, had a great experience! Lisette was so helpful in helping me…read moreunderstand the process and also helping me select a gun for starters after passing my FSC. This place is awesome, and definitely recommend if you're trying to get started in (1) obtain your FSC and (2) looking for good service.

This place is awesome, they have a great selection in inventory. Chris helped me out and he really…read moretook the time to explain and show me things around the shop, and made me feel very welcome. I will definitely be back! Thanks again Chris!

They had great prices and were very reasonable with Zelle options if you're in a pickle. Pretty…read moregood selection, knowledgeable guys and plenty of supplies at a better rate than other stores in the LA area. 100 rounds of range ammo was just $24 and was usually $32.99 elsewhere. Overall I'd check them out again if I was in the market for a different gun.

Purchased a Beretta 1301, which was on sale at the time. It was the first time I had been in the…read morestore and Abraham was great. He walked me through all the features of the gun and the purchase process. I will definitely purchase from them again!

Rhett, Parker, and Sam were all fantastic to work with -- friendly, helpful, and made the whole…read moreexperience easy. Really appreciated their service. Highly recommend!

Brought in a new PDP-F, needing a stubborn mag release moved for left-handed shooter. Josh took the…read moregun in back-Gunsmith JONATHAN BROOKS came out 3 min later with a smile and said "job done". THANKS BROOKS Brad D