I had a great experience purchasing my SIG Sauer ROSE and Smith & Wesson Shield Plus here. I…read morechecked in around 1:54 PM, was called up by 2:30 PM, and had everything completed by 3:26 PM, and that included looking at a few different handguns and asking plenty of questions. The process was smooth, organized, and there were no long lines like I've experienced at some of the big-box stores. Audrey was outstanding. She was knowledgeable, patient, answered all of my questions, and even price matched to help keep my costs down. I never felt rushed or pressured into buying anything. Buying firearms can sometimes feel like a long, drawn-out, all-day process. This was anything but. The entire experience was relaxed, efficient, and professional from start to finish. I'll definitely be back for future purchases and would highly recommend them

First time here at the now old location, great people made me feel welcomed and huge selection,…read morelooking forward to checking out the new location. The previous parking lot was too small. But that was my only complaint.

Bought a couple of guns and fishing stuff here. I would have given it 5 stars, but the big dude…read morethere messed up my order. Other than that one person, everything else went quite smoothly

Wow talk about having the worse service. All this employees just hanging out and not getting any…read morehelp. Went to the fishing gear side trying to buy 2 rods and 2 reels and no one to help us out. So we went to the gun section for help and the guy at the counter says to us yeah there should be somebody to you help you. Nope there is no one to help us and there response was there will be someone there. Waited about 10-15 mins and someone was there but his response was I'm still at lunch. Wow this place got to be the worse place for customer service. We walked out and went over to fisherman access and purchased our gear.

Bought over 20 items. Got a great discount…read more Got a special code for kids at my kid's school to get a great coupon (located in the office). Worked with the productive part of the group. Great service. Great help. Store inside is a little compressed. Great products. 2nd year buying at this store in big numbers. Will be back year after year. Thanks big 5 for an experience well worth the Vibration. Tgif guys

Drena seemed to be in a bad mood and pretty flustered and overwhelmed during my visit. Also, just…read moreto clarify, 10% off isn't really a clearance sale--it's only pennies off in most cases. Not a huge deal, but worth mentioning. It's sad to see this store go, but honestly, it feels like it's time.

I came here to exchange a tent that I purchased a week ago. I was finally able to set it up and the…read morestrings were all damaged. I told the lady at the register and she looked at me like I did it. She then proceeded to open the box and sure enough, the strings were damaged. I told her I purchased the tent a week ago and I was able to find some time to set it up when I noticed it was damaged. She then rudely told me that their equipment should be new and it's not possible for it to be damaged. I argued with her and told her that I thought it was brand new but i guess it wasn't. It was in it's original packaging.. Finally, she accepted it as an exchange and told me to grab another one. She said if it happens again, I'm going to have to take it up with the manufacturer... Really?? It's not my fault it was broken.. I then grabbed a "new" one and she asked if I'd like to check it before checking out. I said okay, I checked over the sticks and it looks fine. I told her what about the tent, what if there is a hole. She told me I can open it up in the store but there was no room to do that.. so I told her that I'll just set it up today at home and if it's not good I'll bring it back. She then proceeded to do the exchange then told me it was going to be $17.99.. wait.. I'm exchanging.. why do I need to pay. She said initially it was purchased with a coupon.. I said okay... So use the same coupon.. she then said she didn't have a coupon, so she made me look for the same coupon.. I found one on their website and luckily it worked and covered the $17.99.. I got out of there and was pretty upset. What was supposed to be an easy exchange turned into an argument and her accusing me of damaging their product... Not coming back to this store..

This Big 5 is in the "central court" shopping center on…read more central and Philadelphia. I needed some warm weather clothes for my daughters for our upcoming trip to the local mountains. I found a coupon for here on retail me not for $10 off $60. That was enough for me to go and look for what they had. I did find suspender snow pants and boots for my 5 year old daughter. With the coupon the pants came to $24.99, not the best but not bad! Didn't see any boots for my 2 year old baby though unfortunately. I certainly do think they could have greeted me when I walked in, manager looked right past me. Also 2 cashiers were working and no one was paying attention as I waited in line. Had to just walk up myself. Not greeted at all he just began scanning. The coworkers were talking amongst themselves about the schedule or what they're going to do this weekend or something? Glad I found what I needed though so my girl won't freeze when we go to the snow.

First time visiting Norco Armory and had a great experience. The owner was very friendly and…read morehelpful. He also did DROS paperwork very fast and I was in n out within 20 minutes. It's a smaller shop but I would definitely come back. Highly recommend this gun shop

Great service. They were pretty fast to repair my revolver and reasonable price. Will definitely go…read moreback and recommend.

Chad is da man. A gentleman, kind, and respectful. You go Chad! You're da best. Thanks for always…read morebeing helpful. Great selection, and great shape. Nice and calm inside. Yay! You go Chad! Wooo!

Staff is friendly and seem knowledgeable. The facility itself is top notch. Lanes were cleaned…read morefrequently entry and I like that they have lighting choices at the lanes. They also emphasize safety in a way I have not seen at all other ranges. The rentals are a good variety. Pricing is reasonable particularly given that they don't have much competition in the area.

They had great prices and were very reasonable with Zelle options if you're in a pickle. Pretty…read moregood selection, knowledgeable guys and plenty of supplies at a better rate than other stores in the LA area. 100 rounds of range ammo was just $24 and was usually $32.99 elsewhere. Overall I'd check them out again if I was in the market for a different gun.

Purchased a Beretta 1301, which was on sale at the time. It was the first time I had been in the…read morestore and Abraham was great. He walked me through all the features of the gun and the purchase process. I will definitely purchase from them again!

Fantastic...took my 12 year old son, they helped us make some minor fixes to his rifle. Everyone…read morewas very helpful a d friendly.

The staff are freindly, the facility is clean and membership dues are very reasonable…read more However, in the summer it would be best to go as close to opening in the morning as possible because on the very hot day I went at Noon it was uncomfortably hot, stuffy and unusually smoky. The employee informed me "that's the way it is - the temperature outside is the same as the temperature inside." Other than that, its a great place.

Tucked above iHop is an extensive gun shop that is popular…read more Every time I would call, they would pick up the phone quickly and answer any questions I had. I ordered a lower through them and maglock. They were able to give me a good price since I was getting both. Quick paperwork, and I was out When it was time to pick up the lower, the wait was insane. I spent about 1.5h waiting for a simple pickup. Not sure why they staff 2 workers on the day before a holiday. When I got my stuff I did notice I only recieve a portion of the maglock kit and luckily I caught it before I left. Overally knowledgeable guys. Service is good if its not a crazy long wait. Get there early if you want to be first in line. Plenty of parking. Can be a long wait. Fair prices.

Been coming here for years, great service as always. The people here are friendly and patient, they…read moreare also knowledgeable. They go by a ticket system so just grab a ticket and you'll be helped based on that order. Word of advice, don't be dumb and pull your gun out in the middle of the store without first letting the staff know, be mindful of everyone's safety around you and let them clear your weapon first.

Mike and Sam helped me with everything I needed. Best surplus center in all of southern California!…read moreThey even have stuff i couldn't find at stores! Will always shop here from now on!!

Clean set up, kind of self help. They are there if you need help.. I guess that's good, at least…read moreyou don't have someone looking over your shoulder. The prices are about the same as any other surplus with new and used stuff. They do have good items in stock. Pretty well organized. I gave it a 4 star at first only because I wasn't super amazed . I've been to totally unorganized surpluses, and this is not that, so I changed it to a 5 star. Continue the good work!