This place has the best prices in Lewis center. Every time I walk in the know my name, and how many…read moreshirts I have. I also has a sweatshirt zipper fixed, and the price was fair and the work was outstanding! This is the way a business should be operated!

This review is in regards to the seamstress only. I took in a pair of pants to have hemmed. I…read morewaited 15 minutes past my appointment time. She pinned my pants and then I turned around a few times to look in the mirror and said that I wanted to check and see if I wanted to go shorter. She got mad and told me to get out. She yelled at me and said she would not do the job for me because I was being difficult and would be unhappy. I tried to explain that I just wanted to decide if I liked the length and she refused to listen and shooed me away with her hands while continuing to raise her voice and tell me to go. I've always been happy with the cleaners and Vinny is always friendly. I wish he had been there to witness this scene. Needless to say, I will not be back.

I've worked with a delivery cleaner for years and wanted to work with a company that was local to…read moreDublin, so I actually reached out to them years ago, but ran into a hiccup. I'm colorblind and hang all my ties over my suits and shirts so that I know what matches - so it's really convenient for me to be able to go into my closet and easily see all of my suits, shirts, and ties "looking at me" so that I can easily pick what I'm going to wear that day. I started working with Dublin Cleaners and the first shirts that came back were hung the opposite way - so that when I hung my clothes in the closet, all the shirts and suits "faced away" from me. It sounds pretty stupid as I write it down here, but I called in and asked someone if they could switch them around, but I was told that it wasn't possible. The machine apparently is built to put the hangars in the shirts with the hook facing right, so that was that. Again, it sounds dumb, but this was a deal breaker for me, especially considering the fact that I knew that the other company I'd previously worked with had already done a great job put the hangars on the clothes the way I liked them. Unfortunately they weren't local, but I ended up going back to them anyway... for a good 3 years. Then one day, Lonnie (the driver who comes through our area) saw me outside and stopped to talk. This was actually the second time he'd stopped me and he'd actually come to visit our home, knocked on the door, and spoke to my wife in the past as well. We got to talking about my little "first world problem" with the hangars and I explained that I was really happy with the other company I was working with, that they hadn't done anything wrong, and that having the clothes on the hangar in this particular manner was a deal breaker for me - and that I'd already tried to work with Dublin Clears before and was told they couldn't do it. To my surprise, Lonnie persisted and made it happen. I've been a happy customer ever since!

This is my first time experiencing dry cleaning for a garment and not only has it been a nightmare,…read morebut I feel like it's extremely unprofessional on their end and frustrating for me. I dropped off a jumpsuit on 10/2/2023 for a wedding I was going to on 10/7/2023. The ticket gave me a completed promise time of 10/6/2023 at 5pm. I go back to pick up my garment on 10/6/2023 and was told it's still being worked on and won't be finished until 10/9/2023, which is after the wedding. I was told by the front that it was still being cleaned at the corporate location and I could go there to pick it up since they would expedite it. 20 minutes later, I get a call saying they wouldn't have it ready. Fast forward to 10/9/2023, I called to store to see if it was completed. I was told it wasn't and that "they don't know" when it'll be done.. then they admit that the garment is lost. The front desk person gave no type of apology and just wanted to defend vs. listen to the issue of being given 2 different promise times that haven't been accurate. At this point, I requested to speak with management and voiced my concerns. I was told this would be investigated for them to find my garment and that they would reimburse me if they can't find it. I get a call for follow up from them saying that they're still watching the tapes. A week after that, I reach out since I haven't heard anything. I spoke with management again, who said they'll send a check to reimburse my garment since they still cannot locate where it went. I gave them my information to complete this process and was told I should receive my refund in another week. It's been two weeks and I still haven't received anything. I've called to management twice last week and was only able to leave a voicemail, still haven't received any type of follow up. I called and spoke with someone over the weekend, who said they'll refer my message to management so we'll see if it happens..

I've used this location multiple times and the service is fast and kind. one time my pants had an…read moreissue and they immediately gave me a credit for the inconvenience and expedited the dry cleaning to redo them. the drop off and pick up is so fast. i wish they had a tailor on this location. still love them and will be a loyal customer here.

I'm a little frustrated. I dropped off three pants and 2 shirts on Thursday. The attendant that…read morehelped me originally said "Tuesday by 5pm." I asked if there was anyway to pick it up before Tuesday due to a presentation on Monday, and she said "Let me look." After a few seconds she said "I can have it ready by Saturday after 5pm, but it'll cost you 20% more." I said, "That's fine. So Saturday after 5pm?" To which she replied "Yes, Saturday after 5pm, and you'll receive an email with the details." I thanked her and left. Much to my surprise and frustration when I showed up at 4pm today, Saturday, you all were closed. You're not even open till "after 5pm" on Saturdays. I am very frustrated with this whole situation, and doubt I'll use your services again. I will see you Monday at 0800.

I drive halfway across town to bring my dry cleaning here, because in 8 years they've never given…read moreme less than excellent service and experience.

They get it right! Customer service, quality, care! I learned of Rockwood Dry Cleaners a few years…read moreago. I was referred by a dear friend. They never disappoint! This particular visit, I needed some gowns cleaned for a summer program where I serve as co-founder. To put it simply, I was in distress! :-). It was a hot day, and I needed the gowns cleaned and steamed. Thank you for helping to make our participants' day special and for your compassion and generosity! Cleaning the gowns is always strenuous and time consuming for us. Again thank you ROCKWOOD DRY CLEANERS! We highly recommend!

They've been around a while and their expertise shows. They were able to remove yellowing from a…read more100 year old christening and it looks amazing! Friendly and knowledgeable staff too. Parking is limited, but not too bad since you are in and out.

0 stars if I could. I called in advance to check pricing on a hem and was given the estimate After…read morenavigating around a really sketchy part of town I went to have my pants hemmed and was told by the lady that they don't measure there and I had to premeasure. Really? It would have been nice to have been told that when I called earlier and drove to this dump. What a waste of time .

Our experience with LA Cleaners was great from the start when we stopped in for dry cleaning on…read moreThursday, Sept 18th. We were warmly greeted at the door by an employee who took our two comforters and registered our names and contact information in their system. He was upfront about an additional charge for removing the cat hair from one of the comforters. The extra charge was expected due to the large quantity of cat hair on the comforter. I stopped in on Tuesday, Sept 23rd at 2PM. Please note that the receipts say to pick up the dry cleaning after 3PM but I was running errands in the area and checked in to see if the comforters were ready early. The employee working the front desk had some trouble finding one of the comforters but this was because it just finished in the dryer and hadn't made its way up to the front desk. The employee saved me an additional trip to pick up the comforters which was really appreciated. I paid for the services and was out the door in less than 10 minutes. I plan on bringing my dry cleaning to LA Cleaners in the future and strongly recommend them.

LA cleaners is pretty great. They have a very reliable door service to pickup and drop-off you dry…read morecleaning items, makes it super convenient...additionally the price is good too. Dress shirts are roughly $2.50 or so, you cant beat that with a stick! I had them do some sensitive items (things that couldn't be ruined or lost) for our wedding, and they did amazing. They were able to provide expedited service, I cant remember if it was same day, or next day, but it was about 30% more for that...considering the level of comfort I had in them, well worth the extra $$$

Carol is the best! She is friendly and helpful. I am still learning the automated system but trust…read moreCarol to take care of my dry cleaning needs.

They ruined a $150 white blazer. Came back with large gray blotches on front and back and overall a…read moredingy yellow gray tone. Offered me $25 because they found a used jacket of same brand but totally different quality, unlined on thredup resale site.

I don't go to the dry cleaners often but I was treated very well and will continue to use this…read morecleaner again! I had four winter coats that hadn't seen a dry cleaner in years! I dropped them off and was told they would be ready in a week. They were and they looked wonderful! As I was paying for my order, I learned that since this was my first visit at their business, I received a discount! It was unexpected and greatly appreciated. I will definitely use this dry cleaner for all my future dry cleaning needs!

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.