Amazing service and quick turnaround time at great prices. We called for an emergency and they were…read moreable to get the item to us the next morning.

I came to Red Carpet Alterations in a panic a month before my wedding, as a certain very common…read morebridal shop screwed up my alterations and my dress did not fit at ALL. The woman who does the dresses calmed me down, took one look at the dress, and honestly I think did magic with pins because when I turned toward the mirror my dress looked PERFECT. Two week turnaround as well, without an extra charge. Such a good experience!

Anastasia fixed a sleeve on a silk lined jacket that had frayed at the seam. I thought I would…read morehave to discard the garment but it was one of my favorites. I don't know how she did it but there was not a trace it had been altered. She did an impeccable job. Gretchen, Circleville OH

AWESOME experience here! I worked with both Anastasia and her husband during my visits. He took…read moreperfect measurements for a suit that I was custom-ordering elsewhere and she perfectly and quickly made the adjustments that I requested (based on her expert advice). They were both super friendly and efficient. They made me feel like my suit for my wedding was a top priority and made the alterations quickly, so that if I wasn't 100% happy with it, they would have time to make further alterations before the wedding. Not surprisingly, no additional alterations were required, it came out perfectly. I would recommend Fine Tailoring to anyone. Professional, friendly, and efficient! Very reasonably priced as well.

Great experience! Friendly people. Dress was taken in and hemmed- plus they recommended adding a…read morebustle which helped me dance all night!

I was very happy with the alterations Art Square made to my pants. Work was done as expected, on…read moretime and within the time promised.

Did a spectacular job at making my wedding suit fit just perfectly! Work was on time, reasonably…read morepriced, and I will be coming back!

Showed up during normal business hours and the sign said open, but the door was locked. I tried…read morecalling the number a few times and knocking, but nobody answered. I left a voicemail with no response. I would recommend not wasting your time with this business. Multiple reviews said garments were not done on time, I can see why when the business is not even available to answer their phone or open their doors for customers during advertised open hours.

Shamsi is the best! She can alter clothes to fit me "just right", cheerfully and timely. Yesterday,…read moreshe offered to sew up a neckline while I waited... her good eye, expertise and years of experience showed in the work she did... you cannot tell she altered the dress at all! Everything I have brought to her, she and her helpers have fixed well, and done an excellent job. I met her 10 years ago when she altered by daughter's wedding dress. I highly recommend Original Alterations :) Thank you, Shamsi! Pat

Summary: Original Alterations did not complete a simple hem per my request and now I will have to…read morebuy another new pair of pants (and pay to get that new pair hemmed also). What happened: I took my young teenage child in to have their new Scout pants hemmed. We had just bought the pants new and big enough with room to grow (a Scout is Thrifty). I asked Original Alterations to hem and keep the extra fabric folded up inside the hem so we could let them out longer as the child grew during puberty. Instead, at pickup I learned that they cut off the excess fabric and made a normal hem (which was not what I repeatedly requested at drop off). While the hem was clean and on-time, I am now out $64.99 + tax (probably more with inflation when I have to buy another pair next year) for when I have to buy another new pair of pants when my child outgrows the wrongly-shortened legs, plus I'll have to pay for another hemming ($18 + tax) on that second new pair of pants. Here I was trying to do something extra to make my child feel proud of their final years in their Scout uniform, and demostrate the value of thriftiness. I was also trying to support a small local business. When I called Original Alterations out on their mistake at pickup, they claimed that what I asked couldn't be done (which they did not tell my child and I when we left the pants to be hemmed after try on). They offered no apology or refund (nor any other type of customer recovery). Well, just like many experiences in Scouting, this was a learning opportunity: (1) make sure you have someone repeat, paraphrase, and/or demonstrate exactly what you need if you have a specific request. (2) if something cannot be done per someone's request, tell them up front, or tell them as soon as you can once you're partway along (and let the customer decide). Do not say "yes" to someone's requests and then either come across as unintelligent (not seeking understanding), incompetent (being unable to do a fairly routine task), or unscrupulous (do what you wish and hope the customer either doesn't notice or has no choice but to pay to get their item back). (3) If you make a mistake, be empathetic and apologize. Offer some form of customer recovery (e.g., full or partial refund for incorrect services; free next alteration with no expiration, etc.). Sure, mistakes happen--it is your actions afterward that can make a substantial difference. Original Alterations took their actions and non-actions, IMHO. My action is letting other customers know of our poor experience and choosing to not do business with them any more.

This is my first time experiencing dry cleaning for a garment and not only has it been a nightmare,…read morebut I feel like it's extremely unprofessional on their end and frustrating for me. I dropped off a jumpsuit on 10/2/2023 for a wedding I was going to on 10/7/2023. The ticket gave me a completed promise time of 10/6/2023 at 5pm. I go back to pick up my garment on 10/6/2023 and was told it's still being worked on and won't be finished until 10/9/2023, which is after the wedding. I was told by the front that it was still being cleaned at the corporate location and I could go there to pick it up since they would expedite it. 20 minutes later, I get a call saying they wouldn't have it ready. Fast forward to 10/9/2023, I called to store to see if it was completed. I was told it wasn't and that "they don't know" when it'll be done.. then they admit that the garment is lost. The front desk person gave no type of apology and just wanted to defend vs. listen to the issue of being given 2 different promise times that haven't been accurate. At this point, I requested to speak with management and voiced my concerns. I was told this would be investigated for them to find my garment and that they would reimburse me if they can't find it. I get a call for follow up from them saying that they're still watching the tapes. A week after that, I reach out since I haven't heard anything. I spoke with management again, who said they'll send a check to reimburse my garment since they still cannot locate where it went. I gave them my information to complete this process and was told I should receive my refund in another week. It's been two weeks and I still haven't received anything. I've called to management twice last week and was only able to leave a voicemail, still haven't received any type of follow up. I called and spoke with someone over the weekend, who said they'll refer my message to management so we'll see if it happens..

I dropped off two short (waist-length) coats and two pairs of jeans for dry cleaning here. I was…read moreshocked when I picked them up: $97. The cleaning quality was good, though they put deep creases in one pair of jeans as one would do for dress trousers...I'm not a teen, but not 90, either, and now I have to iron those out. But almost $100 is simply too far out of market value--I paid less living in NYC and San Francisco--and in Columbus, OH it's simply absurd. It's close and convenient but just too pricey. I do like to eat.

I took 5 pieces of clothing to them on Franz Rd. They are charging me $77 and a few cents to press…read moreonly! Of course they don't tell you that until you pick them up! I'm actually appalled! I'm not sure how I'm going to get them out! They don't have any kind of a discount and didn't offer one either. YOUR PRESSING PRICES ARE NOT ON THE WEBSITE PER YOUR ANSWER. I'd give a zero if I could! I received my phone call back. What a joke!! They are giving me a small amount back because that is their prices! I'm certainly not rich, and told him I would NEVER take anything there again. Can you imagine what a winter coat would cost?!

Dublin Cleaners cleaned and preserved my daughter's wedding dress and did an A+ job. Margaret is…read morekind and very helpful. She communicated often and clearly when I had questions. Dipali was helpful as well. I now know why so many mothers recommended Dublin Cleaners to me when we searched for a vendor to clean her gorgeous satin dress and care for it so tenderly.