Love this place to care for my mini. I thought my engine light was on (nope, it was a bulb light. Lol. Oops!) but I wasn't demeaned at all, even tho they squeezed me into their schedule. Positive attitude, kind, helpful, knowledgeable. Thanks guys! read more

I came in a few weeks ago with some questions about my BMW and Dan was super supportive helpful insightful and very kind. He was very honest and told me what I should do to maintain my car. This is the only place I'm going to for my cars. ! Thank you read more

Dan was super helpful. More mechanics should take after DTM. Immediately I could tell this was a very honest business. Dan put my mind at ease with a test drive. I appreciate this so much as a consumer. 100 stars for dan and dtm. read more

Dan & Eddie at DTM are awesome. I've been going to them since I bought my older X5. Dan looked the car over when I first bought it and let me know what repairs needed to be done and what was still covered by my warranty and then suggested I have those repairs done at the dealer. Can't get much more honest then that. When I returned with a list of repairs the dealer told me I needed, Dan looked it over and confirmed my suspicions that the dealer was just trying to get me to make repairs that were not needed. These guys have been nothing but honest and open with me. They know my car and they know me when I call. Their impeccable customer service is one of the reasons why I like them so much! If you live in Pasadena or anywhere in the SGV, there is no reason to look at any other shop. These guys are honest, fair and basically, the best. read more

The prices at DTM Auto have gone up and the customer service has gone down. I've always had a good experience with DTM Auto, however, since they've gotten busy I rarely get to talk with Dan (the owner?) anymore. I get the feeling that Dan probably deals with his more high end BMW customers instead of his less wealthy Mini Cooper customers (like me). Whatever the reason, the others at the shop don't give the same level of service as Dan. As an example, I called to get a price on a repair and was told I would receive an email with the estimate. I never received an email. Soon after I emailed to ask how much an oil change would be..again, no response, no reply email. What's up guys? Another thing is although I trust DTM to do quality work, their prices have been getting pricier. As an example, an oil change for my Mini Cooper was $43 more than the place I eventually went to who specializes in primarily Mini Coopers. Although this shop is further away, the cost savings and personalized customer service is worth my time and the drive. Thanks for the memories DTM Auto, we can still be friends but it's time to move on. read more

I moved out here with my g/f about a year ago. We both drive BMW's and have both experienced some horror stories relating to what we thought should have been simple repairs on our vehicles. In the time we've been in CA, I've even been to a couple of other local shops and typically leave feeling like I'm being gouged or taken advantage of, just because I drive a Beemer (it's a 2003, folks, really?). Anyway, recently my 2003 540i simply would not start. I called around and had it towed to DTM. Dan could not have been any more courteous and straightforward. He went through the possible issues (with associated repair costs) and allowed me to make the ultimate decisions without any pressure. It turned out that I just needed a new key, which had to be ordered through a dealer. Dan was kind enough to hang on to my car, give it a full diagnostic (again, NO pressure to fix anything, but if and when I'm ready, I know where I'm going) in the couple of days waiting on the new key. When it came in, he reset everything (alarm, etc.), all for minimal diagnostic cost. The topper was my g/f's 2005 325i which had an issue with a turn signal. Upon another full diagnostic, Dan and his team identified that a previous issue had some serious consequences in clogging some coolant hoses. Long story short, we were looking at a potential engine failure if nothing was done. BUT, he didn't just explain this to me, he waited for me to come in, gave me a pair of gloves and let me FEEL the problem. It's this kind of attention to detail and customer service that made me feel like I was in the right hands. We stood around and discussed potential solutions (and again, associated costs) and yet again, he allowed me to make the call on the fix. We were fortunate that one of our lower cost options, which was a bit of a "crapshoot" actually worked! I'm not even going to tell you how generous he was when it came time to pay the bill. He put in at least 4 solid days diagnosing and attempting to fix what is a rare issue, even giving up his full Saturday. I was expecting the worst with the bill. Dan is a saint, and all I can say is that I hope to be able to really "repay" him for his time, efforts, dedication and determination by this recommendation and by entrusting him with anything and everything relating to both of our cars in the future. It's this kind of work ethic that shows how much he cares about these cars and his customers. I don't write many reviews (lazy, I guess?), but I felt compelled to write this one simply because of how far Dan exceeded my expectations. read more

Brought my car in for what I feared would be a 1-2k coolant system job, only to walk out 15 min later with the problem fixed. Replaced my coolant tank adjustment screw and topped off my coolant free of charge! Will definitely be back for the rest of my maintenance. read more

I heard about this place from a friend, and I'm very impressed! Not only are Mike and Dan super knowledgeable, but they worked on my bmw for a fraction of the cost that it would normally cost, especially since my warranty is out. If you want a superb job done for less money, go here!! HIGHLY RECOMMENDED read more

Dan is awesome! I'm terrible at taking care of my car and I freak out everytime any light comes on in my car. I've had the "fill up your engine oil" light come up twice in the last several months and both times Dan took care of it free of charge. He just asked that I come back when I needed my car to be serviced. He didn't give me the sleazy "i'm gonna rip off this stupid girl who doesn't know crap about her car" vibe so I went back this week to fix a broken lock. He actually charged me less than some of the places I've gotten quotes at in Koreatown. My car was fixed in a few hours and he even let me know that they can arrange to give me a ride back to my work if I ever needed to have anything fixed again. Very professional and great customer service.. so happy he's so close to my work! read more

7 years later and I don't bother looking for other mechanics. Eric and Dan are great. With the amount of problems my 100k mile 2010 mini cooper has had this year, I'm happy they were here to help. read more

Great people, great work at great prices. The staff is very knowledgeable about vehicles

This place is very welcoming and friendly. Also cleaner than most other similar places. Had an oil change done, service was quick.

What can I say...I love my car and try to take good care of her, but sometimes I forget...or procrastinate. Twice now DTM has helped me when I've been near tears and frantic over that darn Mini Cooper. Once last summer when my car was dangerously low on oil and turned off on the 210, the guys at DTM let me bring her in without an appointment and filled her up with multiple quarts of oil for free. This week, after failing my smog check due to an idiot light, I walked down to DTM in the hopes they could steer me in the right direction. Despite being busy with other cars and my not having an appointment, the guys fit me in and were able to diagnose the problem. They not only explained to me what happened and what I needed to do to reset the computer, they did it without talking down to me or trying to sell me a bunch of extra repairs-something all my single ladies can appreciate! The price was beyond reasonable, even for a non-import/luxury mechanic, and after seeing their service list with prices, I can say that even for larger repairs they are extremely affordable. These guys obviously care about the cars they work on and have a passion for the brand-something that makes all the difference in whatever type of work you do. Thanks DTM for getting me out of a jam-again! read more

This place is the ONLY place to take your Mini or BMW in Pasadena. They are very informative about these cars..as soon as I pulled up in my car, Dan knew what was wrong. And he fixed it right away for a great price! I won't be going anywhere else for as long as I own my Mini. Thanks Dan! read more

I am so lucky I found Dan and his team a couple years back after my service warranty expired. They do great work at reasonable prices and are extremely honest. I recently had to take my car into another bmw shop down the street for a last minute oil change (because DTM was booked) and ended up with an unsolicited quote for thousands of dollars worth of work. That has never happened at DTM. read more

Took my X5 4.8is in because of faulty airbags/suspension. Dan at DTM gave me a very reasonable price and fixed my SAV in no time flat. I would definitely recommend this shop to all my friends and family. Reasonable prices, fast service, expert diagnostic services, factory parts and technicians. Will definitely return. read more

I called and got estimate the following day with a fair price. Also got my oil change here, again, at a fair price. I am happy that I have found this place. Looking forward to servicing my car here in the future. read more

Dan is the best I would come here over Avus or any other dealer honest and reliable THANKS DTM !!! thanks for the ride !! I love u guys !! read more

Hard to find but worth it. They diagnosed the "Service Engine Soon" light on our 2004 Mini Cooper and waived the diagnostic fee. Very polite and extremely honest. We are definitely going to DTM for service on the Mini from now on. read more

Whenever I pay for repairs or services of any kind, I like to ask many many questions and also watch as everything gets done (whether it's fixing my car or getting a root canal haha). Anyway, Dan and his team are AWESOME because they not only humor my peculiar tendencies, but went above and beyond to show me how they will test my car, where and how the repairs will be made, and let me hang out and use their WiFi/eat their chips/watch them do the work. The entire process was super easy -- I actually went to Dan 3 times in 2 weeks, so instead of recounting all my visits, I will say this: - Dan is super responsive. I've always e-mailed him and he always responds within a day and usually has free time on the weekdays. They were able to take care of my car the next morning on two occasions. - He doesn't push repairs on you and is honest about what you really need fixed - If you want to know about your car and have questions, Dan and his team are super friendly and explain everything to you! TBH, I don't know much about cars, but I learned a lot from my visits here and it helps me become a more educated consumer - They are very open with showing you the computer monitor with the breakdown of the cost of the parts, labor, etc. - I think the prices are very fair because I had all the receipts from previous quotes/estimates from another mechanic and Dan's prices were lower than theirs (but that was a BMW specialty shop in Northern CA, not sure if prices are diff. btwn the two regions). Anyway, I am happy to have finally found a shop I trust in the area! read more

I will not go anywhere else for service to my car ever again. Honest, fast, and hospitable. I drive from porter ranch, ca to see him. Thanks again to Dan and his crew for saving me the headache of service for my car! read more

Erik was so incredibly helpful and patient! I have been having a ton of issues with my 2009 mini cooper. He was able to assess the car and tell me my options. His prices were very fair and I felt very assured that he had my best interests at heart. I totally recommend seeing these guys for all those fellow frustrated mini owners out there! Thank you thank you DTM!!! read more

I love those guys. They're the main reason I don't change car brands, it would be impossible to find a better mechanic.

I found DTM on the internet, Dan, Eddie and Jerry are very helpful and thorough, they did not even charge me for diagnostic and have been very honest about what I need to do. Thank you so much for your wonderful service. I am very please and would recommend your place to anyone anytime! read more

This is a good auto shop believe the reviews had work done on my 745 would have cost me way more at different shops but was cheaper here with better parts so was a win win thanks guys read more

Eddie , Erik and the gang are great guys. Why take your car to the dealer when we have a dedicated Indy shop like this? I am an enthusiast and quite detail oriented when it comes to my cars and DTM took care of my M5 this week. She drives great now with the upgrades and the maintenance performed. Thanks DTM read more

I had my car serviced here for the 1st time last week and was more than pleased w/ the results. The owner, Dan, is great to work with. He has a strong background w/ BMWs so is very knowledgeable and makes customer satisfaction his primary goal; thus, puts a lot of effort and time into diagnosing your car. My car, which is a 2007 X5, rec'd an 'engine over heat' error. Sadly, we just recently exceeded our manuf warranty due to mileage overage so knew that if we brought it to the dealership, we would have to pay a few hundred up front just for the diagnosis. I was highly referred to DTM. Dan identified the issue right away and fixed my car that same day. He even helped me clean out the crusted coolant...which was really an added quality touch. If you have a BMW or any BMW owned vehicles, I totally recommend coming to DTM. Not only will you get quality care for your precious car, but you also get quality service. It makes a diffference when someone values your business. read more

Longtime customer of Dan's (5+ years!), just wanted to offer another 5-star review for DTM. Dan and his crew (Eddie et al.) truly know their Bimmers and truly care about making you a return client. I have always wanted a "guy" for my 325xi; since having discovering Dan's shop over 5 years ago, I definitely found one. They are always very up front about what needs to be done and their prices are as reasonable as it gets. Not to mention that they are simply good dudes; I trust their opinion on my car more than anyone. Thank you guys for great service! I cannot recommend DTM any more highly! read more

DTM Auto always provides great service at a great price. This time I mentioned to them that I wanted to get a spare Mini Cooper key. They don't sell them, but they told me that some dealers charge over $300 for the two part key (true) and I should ask for a lower price or look for a lower price. I did. I found a dealer who sells the two part key for $203. This is still a lot, but DTM just saved me over a $100. Thank you! read more

Absolutely a fantastic shop. Had a radiator and coolant leak and Eric and his team was able to quickly diagnose the problem and get my car back running as new again on the road. What really impresses me is Eric's knowledge of the issue. He's able to explain it in simple terms to keep me at ease of what happened and I feel absolutely confident that my car is back to its original condition again. Will definitely be back for all future services and repairs. read more

After my 2007 328i sport wagon went out of warranty my husband insisted I sell it. I didn't! Instead, I found DTM they've helped keep her on the rode for the last 3-4 years. I like the ride and comfort of my inline 6 engine. The guys always explain the repairs in detail. They all great, friendly & it's a cool garage. Thanks Erik, Eddie, & Dan! read more

best service ever . They're quick and friendly, and know what they're doing. i went in to get parts and they were able to get it for me asap. if you ever need anything ask for Dan. and their techs there are on top of everything. great service i would definitely recommend them to others read more

Came here earlier to get a repair on my electric seat, which had the infamous seat twist. I scheduled my appointment, came in, got the car assessed, and pretty much had a smooth business transaction. The guys here at DTM are honest, and trustworthy. The price was very reasonable and I will definitely be back for the second seat to be repaired, along with anything else I might need to do. Overall, I would definitely recommend this place to my bimmer friends who are in need of an honest shop with awesome people. You rock DTM, now I can drive comfortably ! read more

Great service, excellent work. what else can I ask for? I used to bring my Mini here and they took care of me and even picked me up from old town pasadena to pick up my car! They really go above and beyond to make sure their customers are satisfied! read more

YES!!! You've found my review, LOL... I joined yelp just so I can write a review for this place. I was looking for a reliable mini mechanic earlier this year. I own a 2002 mini and stuff keeps popping up. Dreaded taking it to the Dealer cause of cost. Then I found this place online and went there cause of all the great reviews. They are awesome. I've had so much work done and they work with me & my budget. Super helpful and trustworthy. Ask for Dan. You won't be disappointed. read more

My mini cooper was making a weird noise so I decided to go here after reading the other reviews. I was definitely glad that I did. It turned out my car simply needed more oil. Instead of pretending it was something else and charging me for unnecessary services, I left with an oil change and a much quieter car. Eddie was also willing to work with me by making my payment over the phone and leaving my car for me to pick up after hours. I was very satisfied with my service here and plan on returning in the future. read more

Went elsewhere after a huge estimate for much more work than needed.

Eric and the team at DTM have serviced my BMW 325i for about 2 years now. There have been times when more than one repair was needed, and they helped me prioritize repairs so I was able to spread out costs. I was just in the shop twice in the last week for a plastic cover that helps protect different components under the car. The first visit they removed the part and even 'reshaped' a part of the bumper due to damage on my part to parking to close to those unforgiving concrete parking stops. They did it all free. Yesterday I returned as another piece of the plastic cover had come loose. They replaced it and didn't even bother charging me labor. Knowledgable, professional and extremely down to earth. They love what they do...in fact, they all drive BMW's as best I could tell. read more

A hundred times better than Bimmer PHD. They work faster, have better prices, and much nicer employees. I took my BMW 2004 5 series there because something in my door broke so it didn't lock. They diagnosed the issue extremely fast and called me back just a couple hours after I dropped off the car. The part had to be shipped from Germany so it took a while, but after it was here, they fixed it for me within an hour. On top of that they even fixed two of my lights that went out from before. I asked them how much for those but they just did it for free. I love these guys. Danny and Erik are both great, and I'm sure the rest of the workers too. read more

My girlfriends brakes were going out on her BMW 328i and she is no longer covered under the warranty plan. We decided to look at the yelp reviews as well as call around for pricing because out of warranyy pricing can get so high and it is so hard to find a trustworthy repair shop. Let me tell you, the yelp reviews were spot on. Dan took care of us on both price and work. The brakes no longer make any noise and we saved a lot of money. If you are going to go to a dealership expect to pay a lot more for the same quality work. Dan is straight up and even gave us the breakdown amount of the rotors for future reference as well as cleaning up some of the paint on her car from a hit and run without charging us. He's a trustworthy guy and we will come back if we need any work done on the BMW. read more