Our sales consultant - advisor Henry (Ming) Chung was excellent and extremely helpful. He took…read morethe time to explain the differences in the models of Camry my wife was interested in and showed us the different models and allowed us ample time to examine each one. He sat with my wife as she picked up her new Camry and went over all the dashboard controls, and features so she was comfortable. He even followed up with a phone call after we had the car for a day to check and see were we still satisfied with our purchase. YES we are. We love the car and the excellent service we received was a bonus. I highly recommend if you are shopping for car at Empire Toyoota ask for Henry Chung to assist you. He is the icing on the cake for your purchase.

Front desk reception said it takes 3 hours to install running boards on a Tacoma? Are you serious?…read moreLabor Rate $213 per hour; this exceeds the price of the actual running boards!! Now i understand why they have a 2.3 Review Rating! It's fitting and accurate!

Last week we swung by Lexus of Bridgewater and met with the finest Sales & Leasing Consultant one…read morecould ever hope for, Eddie Ruggirello!! Eddie helped us think through clearly what we were looking for in a new vehicle, he then presented some options, gave us test drives, and finally worked with us to select what was a perfect fit for us, a 2026 Lexus NX 350h Premium AWD SUV (love the Caviar exterior). During price negotiations, some sales guy from the dealership stepped in, but sensing that things were going downhill, General Manager Michael Tedesco jumped in, and worked with us to find common ground. Many thanks, Michael Tedesco! Thanks also to Madison Miranda from Finance. We cannot say enough about Eddie, a thorough gentleman who has amazing family values, he made the entire experience extremely memorable for us. Eddie's professional expertise, coupled with his commendable personal touch will always be cherished by us. Once we took possession of the SUV, Eddie patiently walked us through the key features and even helped customize some of them. We have plans for another new vehicle in the coming couple of years, and most certainly will circle back with Lexus of Bridgewater, Eddie and Michael Tedesco! If you are in the market for a new vehicle, we highly recommend Lexus of Bridgewater, and be sure to ask for the very best, Eddie Ruggirello! - Shreyas & Krishna Rao

Eight months. That's how long I worked with a salesperson at Lexus of Bridgewater--building trust,…read morenarrowing down the exact vehicle, and waiting for the right allocation. The vehicle: 2026 Lexus GX 550 Premium+ MSRP breakdown: - Base price: $70,750 - Packages & options: $4,891 - Delivery: $1,450 - Total MSRP: $77,091 Everything was aligned. Deal was essentially done. Then the General Manager steps in. Adds $2,500 over MSRP at the last second. And tries to justify it by saying: "You're getting a $1,000 Military Discount from Lexus." Let's call this what it is: You're not giving a discount... you're taking one away. You're marking the vehicle up above MSRP and then pretending a manufacturer incentive makes it okay--especially to a veteran who spent 8 months building this deal the right way. This isn't just bad business. This is exactly what's broken in today's car buying experience: - No transparency - No integrity in honoring deals - Sales relationships overridden by management greed - And complete disrespect for loyal customers and veterans Eight months of time, communication, and trust--wiped out in one move. Lexus of Bridgewater and its General Manager made their position clear: Profit over people. Every time. If this is how they treat a serious, ready buyer after months of engagement--imagine what happens to everyone else walking in. Do better. #Lexus #GX550 #CarBuyingExperience #Veteran #MSRP #Dealerships #Transparency #DoBetter #CustomerExperience

Competitive but honest. I thought to go to a third party for an oil change for a 2016 Chevy…read moreSilverado truck but intrigued by their ad "Dare to Compare" with competitive prices. I also saw a special for New Customer free oil change (includes tire rotation if needed to rotate best tires in the front). I thought it was too good to be true. I went during happy hour and thought for sure they would tell me my truck needed a major repair. The service department was nicely set up. The waiting room was clean and spacious. I was first greeted by Ken who was professional and courteous. Kenny honored the new customer special. The technician completed the oil change and inspection in approximately 30 minutes. I was given a report on preventative maintenance to check against my records. My bill today was zero dollars!

We purchased three vehicles from Bridgewater Chevrolet in approximately two years, but…read moreunfortunately, after our most recent experiences, we will not be returning. When we purchased our Traverse, dealership staff told my husband he could leave his belongings in our Equinox trade-in overnight and come back the next day to get them. When he returned, most of his belongings were gone. We were later told a technician had removed them. After multiple trips, some items were eventually returned, but approximately $300 worth of personal property is still missing months later. We then purchased a Trax, and the dealership lost my license plates even though my salesperson had confirmed in writing that he was holding them for me. When my husband returned after being told everything was ready, the salesperson insisted that we had the plates, and the conversation escalated into a heated argument. The dealership ultimately could not locate them, so we had to complete additional paperwork and make another trip for replacement plates. There were also additional registration/documentation issues and multiple unnecessary trips back to the dealership. What bothers me most is how everything was handled afterward. Angel told me he would escalate the missing-property issue and follow up, but I never heard back. I sent two emails to senior dealership management detailing our experience and asking for help and received no response. I also documented the unresolved issues through the dealership's shared customer text system and received no acknowledgment there either. We gave the dealership multiple opportunities to resolve this privately before posting reviews. We were repeat customers who had previously left positive feedback and completed positive customer surveys because we genuinely trusted this dealership. Mistakes can happen, but the lack of follow-through, communication and accountability afterward is what ultimately changed our opinion. After three vehicle purchases, this is not the experience I ever expected to have, and we will be taking our business elsewhere going forward.

I had a wonderful experience buying a car recently. Brandon Gonzalez was helpful and friendly as…read morewe discussed what we were looking for in another new car. The sales Manager, Kelvin, worked with us on our trade-in to agree on a fair price. This is our second Mazda purchase at Empire and I recommend them highly. Carol P

Just had a great experience at Empire Mazda and wanted to share. From the moment we walked in,…read moreeveryone was super friendly and welcoming. We never felt rushed or pressured at all, which made the whole car-buying process way less stressful than I expected. The team really took the time to understand what we were looking for, and thanks to their help, we ended up with the perfect car for our family. It checks every box, and we honestly couldn't be happier with it. We also got a great impression of the service department, everything looked clean, organized, and professional. We'll definitely be bringing our car back here for regular maintenance. Overall, this dealership went above and beyond. If you're looking for a place that treats you with respect, actually listens, and makes the whole process easy, I'd highly recommend checking them out -- James from Sales and Kelvin from Finance were fantastic! Ask for them

Always a good place to get my car serviced. The routine 6,000 mile oil change and tire Rotation…read more And if you keep up with my Yelps you will know that I gotten a oil change July, Aug and now Sept. 18,000 miles in 3 months. The more I say I will slow down on the miles. I seem to get more. It is OK. So, now I'm walking the dealer lot to see what cars or suv's will be auditioning for my new 2026 vehicle I'll be getting. Bowling and me like traveling and if it is 19 hrs or less. I am driving. Mar 2026, I'm thinking to drive to my Reno tournament (approximately 40 hrs drive). It's a thought only right now. B.W. Kia service dept has yet to do me wrong. I'm never sitting past an hour. Nor have I had to complain when they've done any work on my car. Kelly is the friendliest service representative ever. She keeps me updated to how far along the tech is. And even letting me know my car is being washed. But listen up. This Kia has one of the best snacks. You can actually make it a healthy meal if you here to long. All the water you need/ want/ desire to keep hydrated. Thanks Bridgewater Kia

DO NOT WASTE YOUR TIME. AVOID!!! Go to literally ANY other Kia dealer…read more incredibly rude sales people that talk down to you, sketchy service and attempted to lie and mislead me - luckily I've done enough research to catch it. Overall terrible communication. yelling and interrupting customers is not how you do business - full stop.

Siempre hago mi cambió de aceite en la Nissan los servidores son increíbles y hacen el servicio muy…read morerápido actualmente lo remodelaron y se ve hermoso

From the owner: Chevy corvette E Ray in stock, Chevy suburban Tahoe blazer trailblazer equinox Malibu blazer EV…read morebolt EV Trax , hundreds in inventory, selling below invoice , promotional rate Apr , tons of deals. Chevy Silverado. Hundreds of new and preowned cars trucks and SUVs in stock. Financing rates as low as 1.9 percent on select models. 3rd row SUVs such as Suburban Escalade Yukon Denali Tahoe Traverse , SUVs Trax Trailblazer Blazer Blazer EV. Finalize your deal virtually! Home delivery Virtual Sales option. servicing customers in the entire states of NJ NY CT PA DE MD VA etc Prequalify for the best possible rates, whether you are leasing or financing. Get the best value for your trade, enjoy savings off msrp, and get treated like royalty. We ship nationwide and offer at home shopping options for clients across NJ NY CT PA DE DC MD VA and many other states. New Chevrolet inventory , great lease specials.

Now is Empire Auto Mall Mazda dealer. We went to the dealer…read moreon my wife's bday to buy a new car. We arranged pricing on the interned with great help from Larry S. I was very impressed talking and dealing with Sales Advisor James McLane. The initial process was flawless and James restored my belief that dealing for a new car does not have to be worse than going to the dentist for a root canal. No hassle, no pushing for fake add ons, just straight forward price I received previously in the email. Unfortunately, we will have to wait a bit for the new car since the one we choose was not in stock. Delivery should be in about a week. Eagerly waiting for good news from James. So far our experience with this dealer was outstanding. Will follow with detailed review once we actually get the car.

Several days ago I purchased my first Toyota. At 62 years of age, I've had many cars, mostly…read moreluxury, driven countless 100s of 1000s of miles and need reliability, luxury AND a pretty car! I'd been lookng for some time... The stars aligned after finding an AMAZING selection of both new and used cars at Crystal Auto Mall in Green Brook & I purchased my beautiful car. Absolutely everyone I encountered was wonderful! My salesman Jose Cabana was knowledgeable and incredibly patient with me, especially when it came to showing/explaining to me all of the MANY features in my new car. I really appreciated him helping me sync my phone AND showing me how to stream my music through my phone. Ben Casablanca, the gentleman in finance, was also really terrific, especially when it came to thoroughly explaining the warranty options available, over what came with my loaded Toyota Certified 2017 RAV 4. I ended up purchasing an extended warranty plan 6 years past what already came with the car as I don't want to worry about potential repairs down the line. Before leaving the showroom (when Jose took me out to my gorgeous freshly washed & gassed up car) Rob Ramirez, the General Car Sales Manager came over to introduce himself asking me if everything was satisfactory and encouraged me to call if I had questions.  Kevin Cadena, Manager of Used Cars came and introduced himself while I was signing paperwork, inviting me to call him if I had questions or needed help. I'd already had an informative & helpful phone convo with Ezzat Megaly, Toyota Sales Manager, who set the tone for a successful purchase before my visit. Honestly, as a woman purchasing a car, I REALLY appreciated the manner in which I was treated. I'm a businesswoman for my entire life and I remember going into other dealerships to buy a new car with MY hard earned money, and the men wanted to deal with my husband! Ugh. At Crystal Auto Mall, you would have thought I was very important. I'd especially strongly encourage women go to this dealership, because they clearly recognize that women are consumers with money to spend! Thank you to everyone! Julie Henry

Brought my car into Euro Performance because the shop was highly recommended by a friend. I needed…read moresome suspension work done as well as regular maintenance. Nermin and the crew got the car diagnosed and repaired quickly. They treat customers with respect and are very knowledgeable. Prices are fair and well worth it considering how great the quality of work is.. They took their time and explained to me exactly what was wrong with the car. You can tell these guys have been fixing Germam cars for years. So much knowledge within those walls... I will now be using Euro Performance for all of my future repairs, mods, and maintenance. Couldn't be more happy. Thanks again Euro Performance. - Josh

A few months back I brought my 2011 BMW 335i (E92) into Euro Performance for some routine…read moremaintenance and a few upgrades. While the service was solid overall, there were a few areas that didn't quite hit the mark, preventing this from being a five-star experience. First Impressions & Facility Euro Performance's facility is modern, clean, and well-equipped, with plenty of space for both high-end diagnostics and performance work. The staff is friendly, and check-in was smooth. I appreciated how the shop felt organized and professional, with a focus on working on European vehicles. However, I did feel the communication could have been a bit more transparent throughout the process. I prefer to be kept more informed on the status of the car during service, especially when it's in for specialized work. Services Requested & Execution I had the following services performed on my 335i: High-pressure fuel pump (HPFP) diagnostic check - To ensure everything was running smoothly. Suspension refresh and alignment - Needed attention after 80,000 miles. Oil change and full fluid inspection - A standard part of regular maintenance. The HPFP diagnostic check was handled appropriately. They performed the standard tests, but I would have liked a bit more clarity on the results and potential future concerns with the fuel system. It felt like the check was thorough but not as detailed as I would have expected given the importance of the HPFP on the N55 engine. For the suspension refresh and alignment, they did a good job improving the car's handling. The steering felt more precise, and the ride quality was noticeably better. That said, I was hoping for a little more focus on performance-driven adjustments. While the alignment was fine for daily driving, I felt there was some potential for a more sport-oriented setup. The oil change and fluid inspection went smoothly with no issues. They were quick and efficient, and I appreciated that they checked all of the fluids and ensured everything was topped off. I did wish for a more in-depth inspection of the overall car, particularly the undercarriage, but it wasn't anything that raised a major concern. The Road Test: Subtle Improvements Once I got the car back, I took it for a road test to feel out the changes. The throttle response was slightly sharper, and the engine ran smoothly. The suspension felt more planted and comfortable, but it wasn't the dramatic improvement I had hoped for. Overall, the car felt good, but not transformed. It was a slight improvement rather than a significant one. Final Verdict: A Good Shop for Routine Work Euro Performance provides solid service for BMW owners looking for routine maintenance or basic performance work. They get the job done without any major issues, but I would have liked to see more focus on performance-driven adjustments, especially for a car like the 335i. Their communication could use some improvement, but overall, they are reliable and competent. Four stars. A dependable shop for regular service with room to enhance their performance focus.

********** FOR THIS DEALERSHIP…read more Picked up my beautiful new Rogue on 10/3/26. My salesman, Aakhir, was wonderful and extremely helpful and knowledgable. The sales manager, Steffan, was so pleasant and helped get the deal over the finish line. Deven in the finance department, (who has a striking resemblance to actor, Steve Carell), made signing the paperwork so painless. From beginning to end, my experience with this wonderful team of gentleman was seamless! I highly recommend this dealership and Aakhir, Steffan and Deven! Will be back in three years!

The service center tried charging me $250 for a "diagnostic" charge despite me knowing what the…read moreissue with my car was. The lady on the phone would not budge on this completely ludicrous charge. However, whoever helped me at the parts department was very nice and completed my request in a timely manner. I would avoid all the BS charges the service center might throw in there and just go straight to the parts department because who knows how much extra you'll end up spending.