I purchased my 2023 A3 from Audi Mendham over 3 years ago. I love my A3 ... handles so well, no…read moremajor issues, and simply fun to drive. I am diligent in terms of keeping up with all my service requirements and have used Audi Mendham since I purchased my car. Recently, I felt something was a bit off and brought it in. Turns out I needed 4 new tires. I have to say that Anthony in the Service Department was simply the most professional and customer-focused person. I have now used Audi Mendham 4 times for service and they have just been outstanding to work with.

1 Star - Deeply Disappointed and Concerned for Safety I had…read morea terrible experience with Audi Mendham. I purchased a brand-new vehicle that clearly had not been properly prepped for delivery. The shipping spacers were left on the car -- something that should have been caught during inspection. When I brought the car back the first time due to driving issues, I was told it was just flat tires. It wasn't until they put it on the lift that they discovered the spacers had been left in. Even after that, the car's electronics were malfunctioning. It started revving on its own at a stoplight, triggering a call from roadside assistance because it appeared I had been in an accident. That's how unsafe the situation was. I brought the car back again, and they had to bring in an engineer to address the issue -- all within the first month of ownership. Despite all of this, I've only driven the car for three days total. It has spent the rest of the time at the dealership. Now they are refusing to exchange the car, and the only "solution" they offered was to let me walk away from my $10,000 deposit in order to get into a different vehicle. That's completely unacceptable for a car that was unsafe and improperly delivered from the start. I expected more from Audi. This experience has been stressful, frightening, and extremely disappointing.

Based on my experience, I would caution women - especially young women - about bringing their…read morevehicle here for service. I gave this dealership the opportunity to address this privately before posting publicly, but after speaking with the owner and sending over dash cam footage last week, I never received any follow-up response. I brought my Jeep in for a traction control issue that was causing intermittent loss of acceleration. The dealership kept my vehicle for two days and claimed it had been driven extensively in an attempt to recreate the issue. However, my dash cam footage showed significantly less drive time and mileage than what was communicated to me. What was most disturbing was the behavior captured on the footage. The employee driving my vehicle made repeated highly inappropriate comments about young high school-aged girls and women, insulting comments about my car by calling it a "piece of shit," and statements implying my vehicle was extremely unsafe to be driving. It was incredibly unprofessional and uncomfortable to listen to after trusting them with my vehicle. They also expected me to return the following week to take one of these men for a ride to try to get the vehicle to act up. After reviewing the footage, there was absolutely no way I felt comfortable returning to this dealership. I understand not every issue can immediately be diagnosed, but professionalism, honesty, and respect for customers should still be expected. Unfortunately, that was far from my experience here. Truly disgusting!!

I am 70 years old and buy a new car every 3 or 4 years for myself and my wife (you can do the…read moremath). My wife just bought a car from this Dealership. That will be our 5th purchased from Welsh Jeep. My wife is very particular and Welsh did not have a vehicle that suited her. Bill spent hours with us trying to find the exact match to our requirements. I felt it was an impossible task. I underestimated Bill's tenacity to get us exactly what my wife wanted. Today, the owner of Welsh went to another dealership to pick up my wife's new car. WOW, talk about a well oiled machine for customer service. We moved to Pennsylvania about 9 years ago and have no problem spending 1.5 hours (each way) to purchase and service our vehicles. Some people ask us why would we buy and service a vehicle some 80 miles away when we have Jeep Dealers in our backyard. The answer is always the same. The people at Welsh are simply the best. We know every person in every department. Bill, Brian, Kevin, Nathan, Mike and Mr.Welsh. My wife and I have always been satisfied with any Service issues with our vehicles. I apologize for this review being so long winded. All of the people at Welsh are professional, easy to work with and results oriented. Stop by and give them a try, you will not be disappointed. Oh, by the way, I find Jeep to be a superior vehicle that will go through snow, mud and anything Mother Nature presents. Congratulations Welsh Team we are a permanent customer!

Roman is a true professional. In a world where getting a car through a lease is a challenging…read moreprocess, he made it easy and delivered my car right to my home. He has the best rates. Shop around first and go to him at the end and he will be sure to beat any price you bring to him. I highly recommend Roman and Exotic Motor World. They are top notch.

Steve delivered my new car straight to my door. He got the car ready to go with exceptional white…read moreglove service. I was really impressed. He has a highly skilled team of professionals that make anything happen! I blindly recommend him. A world of thanks Steve! from my new NX :)

I've raved-Yelped before of Dave but this July morning as my little old car faced another…read moreexistential crisis, it was early and Dave got a chance to share his history here in Rose City from Chatham high school hi-jinx to first being drawn into the automobile life to his first Monte Carlo to his growing throng of clients clogging his mother's yard through to his present own shop started in 1995 through surviving Covid as a business to his good Madison landlord to his present days of work and fishing and fire pits and work. He's made a difference in so many lives. Quite the journey from the 9th grade to today - a rambunctious rapscallion of wild eyed youth journey into auto man of his word who does good honest work. Ne er a man out of time but rather a man for all time. Oh and two days later through his ingenuity and thinking outside the box, he saved me as much as $2000! That's cash out of his coffers keeping me on the road and keeping me out of the poorhouse! Thank Goodness with modern medicine and pls ty of fishing trips and time with friends and family, the well beloved Dave will be helping us all for sone time to come!

Man at the front desk was very rude. Tried to charge me 60$ for a basic safety check on my car &…read morebefore I left told me goodluck with finding a place that will do a check on my car for free. I went next door to Mavis Discount Tire they checked my car for free and the staff was friendly. Do not go here very dishonest and rude! 0/5 don't let them scam you.

I just Leased my 7th vehicle from Ray Catena Infinity (QX60 sport). Alie Lopez was my sales person,…read moreshe was very accommodating and knowledgeable with the vehicles, was able to give me a good deal and make it a pleasure once again to continue dealing with Ray Catena Dealerships. Chris Flusk (sales manager) was also very accommodating and was able to help with the deal, also need to thank Connor Pahira for his input and help.

Great experience .... Joseph Petruccelli was the highest level of professionalism I've seen in…read morequite a long time . He went above and beyond getting me my car and I can not thank him going . He's a class act . Great communication , awesome deal . Start to finish the easiest lease I've done in over 20 yrs leasing cars . One in a million salesman .

Flemington Infiniti!!!…read more A luxury service to go with my new luxury car. They have a great team that deals with you like you have known them for years. Robert, Steve (GM) and Dave were so patient and accommodating. I couldn't have asked for the best trio to deal with when I was deciding on what car to get. They gave me all possible options on each vehicle I looked at. They let me take my time and went over each step and functions of the new car with me. A total personal and hands on service/client-dealership relationship. I came back the following week with my mom to look at cars for her. They are very professional and very accommodating! Thank you Robert, Steve and Dave!!!

We've known this dealership since 2019, when my fiancée leased her car here -- no issues at the…read moretime, and she later purchased the vehicle at the end of the lease. Fast forward to 2025/2026, and the service department has clearly gone downhill. For one, nobody answers the phone. You're stuck leaving voicemails that go unreturned nine times out of ten. We had an issue with a part that was a known problem and covered under the extended warranty. Getting the claim approved took some hoop-jumping, though that part wasn't really the dealership's fault, and once approved, the repair itself went smoothly. The second issue, a few months later, is where things fell apart. The car started stuttering when accelerating from a complete stop. The mechanic couldn't reproduce it at first, so we rode along with him to show him directly, and he confirmed the problem was real. He just didn't know what was causing it, and they said they'd look into it. That was the last we heard. We left voicemail after voicemail with no follow-up, all while still under the 120K-mile extended warranty. That warranty has since expired, and the problem is still unresolved. It's a frustrating contrast: when the sales side wanted to talk trade-in, I was getting calls constantly. On the service side, silence. There's only one advisor back there, and I don't want to call him out by name here since he's a genuinely nice guy, but the follow-through just isn't there. On top of that, getting a loaner is its own ordeal. They say they're booked out months in advance, so if you need your car serviced quickly, you're likely out of luck. From now on, we will no longer do any future business here.

I bought a 2004 911 from Tom a year ago. It was billed as a "prime" example. History and papers…read morewere provided and I was assured that Tom and his mechanic went over the car in detail. After bringing it to my mechanic the repairs were numerous. Buyer beware. Get a pre purchase inspection. Tom was not responsive to my concerns.

Let me start by saying that I've never bought a car here. Well, a sign of how great The Stable is…read morethat I've been lurking and visiting for decades, and they treat me like I've bought ten cars here. They've always been generous with their time, conversation, and advice. And when I think back to some of the great cars I've seen here (shoulda bought that Arnolt Bristol!)-had I pulled the trigger I'd be sure happy I had! Some of the collector cars have appreciated hundreds of percent over the years. Another thing to consider is that Peapack/Gladstone is ideally situated to produce blue chip cars that have been treated gently by the moneyed clientele who own them and trade them in here. Even if you're not in buying mode it's a great place for a visit, and a leafy drive in the area.

If only I could give it 0 stars... Misunderstandings happen and I'm ok with that, but being treated…read morelike I was treated by the woman on the phone is unacceptable. I was polite and calm from beginning to end, trying to understand why my car was not serviced as expected. All I heard was an incompetent, condescending person talking non stop without listening to me, and ending up yelling and hanging up on me. All this because I disagreed with you? Also, it's not normal that an "oil change" costs $250 and takes 5 hours, with bad customer service on top of that. I am not recommending this place. The service was below my expectations and the customer service was mediocre.

This place specializes in German cars (Porsche, BMW, MBs, etc). My experience was servicing my BMW…read morefor brakes but it turned out that it needed more things. Keep in mind that my car is 13 years old with most things original parts. I knew stuff was just breaking down and they did point that out. They provide a "free" vehicle inspection (fluids, tires, brakes, etc.) I give them credit for pointing out the safety items that needed to be replaced and they were not too pushy with the other "non safety" items. I guess it's their place to provide me the option to replace. They are transparent with their prices (parts and labor). The shop itself is very professional for an "independent". They know who their customer base is. When I was there, a couple of Porsches were on lifts and a number of other Audis, BMW, and Mercedes were parked along the property. None of the cars looked "old". They have complimentary loaner cars (needs to be scheduled out)- I was given the BMW. When I went, the labor rate was in the mid 90s. Overall I'm satisfied with my experience. I think they are a very good alternative to the dealer. It seems they are thorough with their work which translates to "options" for the vehicle owner to decide.