Absolutely love this business! I can always trust that they will take care of the issue and charge a fair price. When I've been told by other oil change places that certain work needed to be done, I take my car there first. They have saved me lots of money letting me know that the other places have lied about issues that were not there. I highly recommend them for any work on your car! read more

Excellent service, Mechanics are great and very capable. Honest (not like your typical service station or auto dealer).

My whole family and I love this place they are honest and will not try to cheat you I have been taken my cars there for years Thanks Jem read more

JEM is the most reliable, trustworthy and convenient business for car repairs! John is amazing! He is truthful and professional. Patty at the front desk is knowledgeable, friendly and attentive! read more

Just had my oil change and my appt was 8:30 and I was finished by 9. Patty is the BEST! She runs the business by taking phone calls and assisting customers in person with patience, professionalism, kindness and all with a smile. John is a super efficient, amazing mechanic. I highly recommend taking your vehicle there, and I also emphasis calling for an appt and you'll have a great experience. read more

Honestly if you want your car in and out of the shop every other day this is the place for you. I brought my car in about a month ago for a check engine light and it was the worst mistake of my life. They did something with my cylinder 1 and now the check engine light repeatedly comes back on with a code reading "misfire on cylinder 1". I brought it back in and they seemed to not be able to tell what was wrong, even though it quite clearly was there own doing. At this point I'm just going to bring it to a real mechanic and bite the bullet. Don't let these people fool you. read more

I needed a front anti-sway bar replaced on my SUV. After repair, the clutch no longer had pressure and car could not be driven. The mechanic damaged both master and slave clutch cylinders while removing the broken anti-sway bar and the owner wouldn't take onus of the problem. read more

I scott mc cloud have had several cars serviced at this shop..2011 Ford ranger..level kit 64 corvette all wheel alignment,,2019 coil overs and alignment,,,, rear axle seals...If you did not find you great auto repairman yet....it at Jem Auto...John has proved himself as the bar in auto repairs...Thank you for looking............ read more

John & Patty not only fit me into their schedule on short notice but took care of all necessary concerns, including those of which I was unaware! Much appreciated. read more

Had to take my car here again and I'm just as impressed as ever. John didn't just tell me what the problem was but took me out to my car and explained what the issue was while he showed it to me. I had to wait while it was fixed and the place is always super busy....for a reason. I wouldn't trust anyone else with my car. Glad I've finally found someone I can trust after being taken advantage of (badly) in the past. read more

Couldn't ask for better!! Always honest and does what's required to fix the car. Had my van worked on for a sliding door issue and the dealership wanted $150 just to look at it! Googling the issue said it would be 500-3000, depending on repairs. Total at Jem was $400 and it was fixed (including a battery I didn't know I needed to replace and an oil change). Was a steal... wouldn't take it anywhere else for major work for sure. read more

I needed tires replaced on my MDX, did a quick search and never knew this little auto shop was literally a stone throw away! The woman on the phone was so nice and charming, they literally were closing in 1/2 hr and had no problem in allowing me to come down and have my tires replaced! Honesty, care and listening to the customer -- my god I never knew this was still happening in this day and age within the auto care industry!! A+++ I will surely coming to them again and again! read more

Took my vehicle to Jem Auto and could honestly say that this will be the last time I will go there. Another one of those shops that recommend a service that is not needed. Found another shop called Auto Shop of Middlesex. Very nice people, friendly, and extremely honest. I highly recommend this shop with everything you need to get your vehicle serviced correctly, quick, and not over pay for anything. Thanks guys for the exceptional work on all three of vehicles. read more

I'm a automotive parts field representative and I have visited thousands of automotive repair shops. There are the typically three kinds of shops in this business; The Good, The Bad and the Ugly! Occasionally and unfortunately quite rare, are the outstanding..Jem Service Center is in that realm and you will do you huge injustice if you use any other repair shop in this area. Honesty and integrity are rare assets in this world and John Mravcak has both qualities in great abundance. Highly recommended!!! read more

If you live in the Middlesex, NJ area, this is the only place you need to go to for your auto service needs. They are friendly, professional, courteous, and HONEST. I know nothing about auto repair, and I went here on a recommendation of a coworker. I will be bringing all of my auto service needs here in the future. Thank you Jem Service Center! read more

Great little autoshop. My whole family has been using them for years and they have very honest and trustworthy service. You can count on them to provide you real quotes and take good care of your car. read more

We've only been using them for about a year - they were recommended to us after we moved to town, but they're great so far! Our older cars have been in and out for repairs and maintenance quite bit. The work is done well, and quickly, and the prices seem good. They also won't suggest additional work that "needs" to be done like other shops do, unless there's a legitimate problem. They'll take the time to make sure you understand what's going on with your car, too. My only complaint is that it takes a long time to get an appointment, up to 10 days depending on what you need done. If you have an emergency though, they will give priority to that. read more

Trustworthy and committed to customer service. My own experience there has been excellent every time. I really feel they care about me and my family. read more

The service at JEM has been top-notch, reasonably priced, and efficient. Everyone on the staff is honest, trustworthy, and extremely friendly. Service has been wonderful and despite moving to north Jersey, I still make the trip to them whenever I need anything done. read more

I have been a loyal customer for 15 years, and John has my complete trust. It is very rare you find a mechanic that is trustworthy, fair and honest. I will always be a customer. read more