These guys replaced an alternator for me last year. Even though it was under warrantee still they…read moredid not honor it, making an excuse that I did some repair somewhere else after the change. Plus their prices are super expensive. I can go to the draler for these prices. Not recommeded.

They are expensive, but if you want a vehicle repaired properly, the FIRST time, there is no better…read moreplace. Everyone is friendly and everything is explained to you before so there are no surprises... I drive 30 minutes to get to this shop.

Competitive but honest. I thought to go to a third party for an oil change for a 2016 Chevy…read moreSilverado truck but intrigued by their ad "Dare to Compare" with competitive prices. I also saw a special for New Customer free oil change (includes tire rotation if needed to rotate best tires in the front). I thought it was too good to be true. I went during happy hour and thought for sure they would tell me my truck needed a major repair. The service department was nicely set up. The waiting room was clean and spacious. I was first greeted by Ken who was professional and courteous. Kenny honored the new customer special. The technician completed the oil change and inspection in approximately 30 minutes. I was given a report on preventative maintenance to check against my records. My bill today was zero dollars!

We purchased three vehicles from Bridgewater Chevrolet in approximately two years, but…read moreunfortunately, after our most recent experiences, we will not be returning. When we purchased our Traverse, dealership staff told my husband he could leave his belongings in our Equinox trade-in overnight and come back the next day to get them. When he returned, most of his belongings were gone. We were later told a technician had removed them. After multiple trips, some items were eventually returned, but approximately $300 worth of personal property is still missing months later. We then purchased a Trax, and the dealership lost my license plates even though my salesperson had confirmed in writing that he was holding them for me. When my husband returned after being told everything was ready, the salesperson insisted that we had the plates, and the conversation escalated into a heated argument. The dealership ultimately could not locate them, so we had to complete additional paperwork and make another trip for replacement plates. There were also additional registration/documentation issues and multiple unnecessary trips back to the dealership. What bothers me most is how everything was handled afterward. Angel told me he would escalate the missing-property issue and follow up, but I never heard back. I sent two emails to senior dealership management detailing our experience and asking for help and received no response. I also documented the unresolved issues through the dealership's shared customer text system and received no acknowledgment there either. We gave the dealership multiple opportunities to resolve this privately before posting reviews. We were repeat customers who had previously left positive feedback and completed positive customer surveys because we genuinely trusted this dealership. Mistakes can happen, but the lack of follow-through, communication and accountability afterward is what ultimately changed our opinion. After three vehicle purchases, this is not the experience I ever expected to have, and we will be taking our business elsewhere going forward.

A few months back I brought my 2011 BMW 335i (E92) into Euro Performance for some routine…read moremaintenance and a few upgrades. While the service was solid overall, there were a few areas that didn't quite hit the mark, preventing this from being a five-star experience. First Impressions & Facility Euro Performance's facility is modern, clean, and well-equipped, with plenty of space for both high-end diagnostics and performance work. The staff is friendly, and check-in was smooth. I appreciated how the shop felt organized and professional, with a focus on working on European vehicles. However, I did feel the communication could have been a bit more transparent throughout the process. I prefer to be kept more informed on the status of the car during service, especially when it's in for specialized work. Services Requested & Execution I had the following services performed on my 335i: High-pressure fuel pump (HPFP) diagnostic check - To ensure everything was running smoothly. Suspension refresh and alignment - Needed attention after 80,000 miles. Oil change and full fluid inspection - A standard part of regular maintenance. The HPFP diagnostic check was handled appropriately. They performed the standard tests, but I would have liked a bit more clarity on the results and potential future concerns with the fuel system. It felt like the check was thorough but not as detailed as I would have expected given the importance of the HPFP on the N55 engine. For the suspension refresh and alignment, they did a good job improving the car's handling. The steering felt more precise, and the ride quality was noticeably better. That said, I was hoping for a little more focus on performance-driven adjustments. While the alignment was fine for daily driving, I felt there was some potential for a more sport-oriented setup. The oil change and fluid inspection went smoothly with no issues. They were quick and efficient, and I appreciated that they checked all of the fluids and ensured everything was topped off. I did wish for a more in-depth inspection of the overall car, particularly the undercarriage, but it wasn't anything that raised a major concern. The Road Test: Subtle Improvements Once I got the car back, I took it for a road test to feel out the changes. The throttle response was slightly sharper, and the engine ran smoothly. The suspension felt more planted and comfortable, but it wasn't the dramatic improvement I had hoped for. Overall, the car felt good, but not transformed. It was a slight improvement rather than a significant one. Final Verdict: A Good Shop for Routine Work Euro Performance provides solid service for BMW owners looking for routine maintenance or basic performance work. They get the job done without any major issues, but I would have liked to see more focus on performance-driven adjustments, especially for a car like the 335i. Their communication could use some improvement, but overall, they are reliable and competent. Four stars. A dependable shop for regular service with room to enhance their performance focus.

I had Nermin Change the timing belt on myToyota t100 pickup…read more He also did some brake work I thought the price was very reasonable and dealership quality repairs were done. Definitely recommend . Works on Japanese as well as German cars.

Always a good place to get my car serviced. The routine 6,000 mile oil change and tire Rotation…read more And if you keep up with my Yelps you will know that I gotten a oil change July, Aug and now Sept. 18,000 miles in 3 months. The more I say I will slow down on the miles. I seem to get more. It is OK. So, now I'm walking the dealer lot to see what cars or suv's will be auditioning for my new 2026 vehicle I'll be getting. Bowling and me like traveling and if it is 19 hrs or less. I am driving. Mar 2026, I'm thinking to drive to my Reno tournament (approximately 40 hrs drive). It's a thought only right now. B.W. Kia service dept has yet to do me wrong. I'm never sitting past an hour. Nor have I had to complain when they've done any work on my car. Kelly is the friendliest service representative ever. She keeps me updated to how far along the tech is. And even letting me know my car is being washed. But listen up. This Kia has one of the best snacks. You can actually make it a healthy meal if you here to long. All the water you need/ want/ desire to keep hydrated. Thanks Bridgewater Kia

DO NOT WASTE YOUR TIME. AVOID!!! Go to literally ANY other Kia dealer…read more incredibly rude sales people that talk down to you, sketchy service and attempted to lie and mislead me - luckily I've done enough research to catch it. Overall terrible communication. yelling and interrupting customers is not how you do business - full stop.

Last week we swung by Lexus of Bridgewater and met with the finest Sales & Leasing Consultant one…read morecould ever hope for, Eddie Ruggirello!! Eddie helped us think through clearly what we were looking for in a new vehicle, he then presented some options, gave us test drives, and finally worked with us to select what was a perfect fit for us, a 2026 Lexus NX 350h Premium AWD SUV (love the Caviar exterior). During price negotiations, some sales guy from the dealership stepped in, but sensing that things were going downhill, General Manager Michael Tedesco jumped in, and worked with us to find common ground. Many thanks, Michael Tedesco! Thanks also to Madison Miranda from Finance. We cannot say enough about Eddie, a thorough gentleman who has amazing family values, he made the entire experience extremely memorable for us. Eddie's professional expertise, coupled with his commendable personal touch will always be cherished by us. Once we took possession of the SUV, Eddie patiently walked us through the key features and even helped customize some of them. We have plans for another new vehicle in the coming couple of years, and most certainly will circle back with Lexus of Bridgewater, Eddie and Michael Tedesco! If you are in the market for a new vehicle, we highly recommend Lexus of Bridgewater, and be sure to ask for the very best, Eddie Ruggirello! - Shreyas & Krishna Rao

Eight months. That's how long I worked with a salesperson at Lexus of Bridgewater--building trust,…read morenarrowing down the exact vehicle, and waiting for the right allocation. The vehicle: 2026 Lexus GX 550 Premium+ MSRP breakdown: - Base price: $70,750 - Packages & options: $4,891 - Delivery: $1,450 - Total MSRP: $77,091 Everything was aligned. Deal was essentially done. Then the General Manager steps in. Adds $2,500 over MSRP at the last second. And tries to justify it by saying: "You're getting a $1,000 Military Discount from Lexus." Let's call this what it is: You're not giving a discount... you're taking one away. You're marking the vehicle up above MSRP and then pretending a manufacturer incentive makes it okay--especially to a veteran who spent 8 months building this deal the right way. This isn't just bad business. This is exactly what's broken in today's car buying experience: - No transparency - No integrity in honoring deals - Sales relationships overridden by management greed - And complete disrespect for loyal customers and veterans Eight months of time, communication, and trust--wiped out in one move. Lexus of Bridgewater and its General Manager made their position clear: Profit over people. Every time. If this is how they treat a serious, ready buyer after months of engagement--imagine what happens to everyone else walking in. Do better. #Lexus #GX550 #CarBuyingExperience #Veteran #MSRP #Dealerships #Transparency #DoBetter #CustomerExperience

Love there ad..lolll Based on trust and integrity.....These guys are absolutely the…read moreopposite.....Based on lies and no respect for the customer......The 17 year old kid gave these pricks all of his savings..... And they sold him a car with a cracked frame 2 busted springs and leaks coming from every direction.....The video I got from the car manufacturer said the car is not driveable and would cost thousands to fix.....We called still no follow up from the crooks.....You have been warned folks ...There is an ass for every seat......Is your ass next.....lollllll. Don't watch a kid get screwed on his first car like us.........Go to a dealership cost more but they stand behind there sale....Not like these jerkoffs

Beware! They use AI to edit photos of the vehicles with fake backgrounds. Never, never buy from…read morethem without seeing vehicle in person.

The service center tried charging me $250 for a "diagnostic" charge despite me knowing what the…read moreissue with my car was. The lady on the phone would not budge on this completely ludicrous charge. However, whoever helped me at the parts department was very nice and completed my request in a timely manner. I would avoid all the BS charges the service center might throw in there and just go straight to the parts department because who knows how much extra you'll end up spending.

I recently brought my QX60 in for service due to a high idle concern, a malfunctioning volume…read morebutton, and an intermittent issue with my side mirror not opening properly. I appreciate that the technicians were able to repair the volume button. They were also honest that they could not duplicate the issue with the side mirror during my visit, which I understand can happen with intermittent problems. However, I was disappointed with my interaction regarding the high idle concern. The service representative repeatedly suggested that I needed to use premium gasoline. Both my husband and I explained multiple times that we already use premium fuel exclusively. Despite this, the representative continued to insist that the car "knows the difference in octane" and emphasized switching to premium gas. I found this frustrating because I felt that my concerns were not being heard and that my statements about how I maintain my own vehicle were being dismissed. As a customer, I expect my observations to be taken seriously. Even if premium fuel is a common recommendation, once I clarified that this was already our practice, I would have appreciated a more collaborative discussion about other possible causes of the issue rather than feeling as though my honesty or understanding was being questioned. I value professionalism and clear communication, and I hope this feedback helps improve the customer experience for others in the future.

This has been the worst car buying experience of my life. Blue Sky Auto took advantage of a…read moreveteran. I was purchased a Chrysler Van from them and the ABS lights was not working and the engine light was on and they gave me a key fob that didn't work. I was promised by Otto that he would fix it, but it never got fixed. They said the warranty would cover it and it never did. It cost me $7,000 to get it back on the road. I WILL NEVER BUY ANOTHER VEHICLE FROM THEM. Poor customer service!!! They treat you nice just to get you to buy a car and then treat you like garbage afterwards. They even ran my credit when they weren't the company that was servicing my loan. They still refuse to take their inquiry off my credit report. To my fellow teachers and community members DO NOT GO HERE BECAUSE YOU WILL BE SORRY!!!!

Whatever you do do not go here they will take all your money and tell you something different. When…read morethe problem comes. I bought three tires from this dealership five months later my wife had a I bring the tire to Bridgewater, Open Rd., Mercedes and they tell me since they rotated the tires The insurance becomes invalid. So I said to him how was that possible if I got three tires done but all four tires came from you so because you changed my tires around

This has been one of the best dealership experiences i have had. From the first phone call with…read moreJoanna to my sales consultant Hanna, who was so knowledgeable of the car i was looking at . They were amazing. I drove over two hours to see a car. And they did not disappoint. Highly recommend.