These guys replaced an alternator for me last year. Even though it was under warrantee still they did not honor it, making an excuse that I did some repair somewhere else after the change. Plus their prices are super expensive. I can go to the draler for these prices. Not recommeded. read more

They are expensive, but if you want a vehicle repaired properly, the FIRST time, there is no better place. Everyone is friendly and everything is explained to you before so there are no surprises... I drive 30 minutes to get to this shop. read more

This Is One Of The WORST Places To Take Your Car For A Repair, Customers Beware!! #1 They Tried To Charge My Mother Over $1,000 For A Car Battery and A Diagnostics Test & Made Up A Bunch Of Fancy Word Terms To Make It Sound Good #2 When I Called BRYAN* Out On His Bs, He Goes On To Say, (Well You Shouldn't Had Taken Your Car Here To Get Fixed In The 1st Place) Then Charges My Mother $300+Dollars For Someone To Plug In A Machine That Tells You What's "So Called Wrong" #3 Long Story Longer, My Mother Wound Up Paying The $300 For Absolutely No Work Being Done At All!! A Complete Total Rip OFF & A Waste Of Time! If I Can Give -5 Stars As A Review I Would Have Done So!!! WHAT A Joke!! PS: BE CARFUL BECAUSE MAVIS TIRE ON RT 27 NEW BRUNSWICK ARE REFFERING PEOPLE TO THIS PLACE! #SCAMALERT read more

$1,000 exhaust repair estimate for $50 in parts (flex pipe, short header pipe & gaskets at Auto Zone) plus 1-2 hours (max) labor to cut and weld. Waited there almost an hour for the estimate - wouldn't verbally tell me the price, but emailed and texted pics. No price, just a link to "proceed with the work". Had to push for the price, which could only be viewed on her computer. Had the repairs done at a shop nearby for $300. read more

My overall experience here from the initial phone call was phenomenal. Everyone was patient kind and willing to help. I needing things done quickly and they were able to execute in record time for me. Very grateful for the amazing staff members and the owners! We will definitely be back again for any of our other car needs! We will also be recommending to our neighbors and friends read more

Fantastic. Strong technically and equally as important, strong customer service. I felt like I was part of the family! Kudo's to the team, Brian, Shannon, Tony, and Scott. We initially were made aware of Nerger's from Costco after purchasing new tires there. We have always trusted those businesses affiliated with Costco since they vet them all pretty well. Therefore we made an appointment and asked them to conduct an extensive review of our Rogue. Our dealer had just given us an estimate and it seemed too steep in price. We took the car to Nerger's and had them balance and align the car with its new tires, we had them do the work they uncovered that needed to be done, including fixing some poor workmanship that the dealer had performed earlier in the year. All of this work was done and it didn't cost as much as the dealer would have done which was less work. Beyond all this, they provided personal transportation back to my house since it would require an overnight to receive the parts (no extra charge). The bottom line is that we found a reliable repair shop for our vehicles and have been talking them up to our friends. read more

Brian and his family of professionals put the service back into customer service. They are exacting in their appraisals and on-time with the repairs. I left confident that the extensive work done on my 2005 Lexus would give me another 100,000 miles of safe driving. You can trust what they say. Leo Doran read more

Nerger's to the rescue again. Driving in Jersey is like playing frogger, avoiding the potholes. Unfortunately, I fell into a massive pothole, tore a three in gash in my tire and damaged my rim. I called Brian and without hesitation they towed my car and fixed both the tire and rim and realigned my car in less than two days. Did I mention that when I called for assistance it was fifteen minutes. before they closed ... on a Friday and they treated me like family, with their friendly, compassionate, professional attitude, and assisted me without question. They will always call and tell you what is happening with your car, tell you the cost and how long it will take and never have I been surprised by an extra charge. Everything quoted is done to perfection and done for the price quoted, nothing more. Excellent service, excellent people...you can't go wrong...ever. read more

Very poor quality of service and customer service. Mechanic caused an additional problem while replacing a throttle part and refused to acknowledge or fix it. ("Just a coincidence ). Wanted additional $$$ to fix problem they caused. Not even an offer to split the cost or anything....... read more

I stopped going here after I figured they were always trying to upsale for things that weren't needed on my car. Local to the train station but not my place of choice. read more

Came in to get a car inspected. The owners were extremely friendly and helpful. The mechanic did a great and thorough inspection. He was very knowledgeable and professional. Highly recommend this place for inspections and any auto repairs! read more

I was recommend by auto mechanic that couldn't fix a problem with part needed to pass inspection for pollution control. They came to pick up my car and as promised diagnosed problem same day. They were transparent about diagnostic and repair fees. It's not easy to find a reputable mechanic that won't take advantage. I highly recommend Nergers read more

Just like the other posts say this place is a complete rip off. I'm 18 and took my car here because I had a check engine light on, I wish I read the reviews before hand because it would've saved me $255. Told me it would cost $1,400+ to fix the check engine light and charged me $255 for a diagnosis. Parents were not happy I spent $255 (lady said $68 over the phone) for only a diagnosis when they know places that do it for free. Almost every other service they tried up selling me on was cheaper somewhere else. DO NOT GO HERE. read more

I had an urgent issue with my BMW and took it here to get it diagnosed and fixed. Brian was extremely helpful in determining what the underlying issues were and he even gave me a ride home while giving the car a test drive. He was extremely nice and easy to talk to! I felt very comfortable in his presence and I genuinely felt that he cared about my car getting fixed. On another note, Shannon was also extremely helpful over the phone and dealt with the pricing and costs of various things, such as the diagnosis and labor. She answered any questions I had and even gave me the choice on whether or not I wanted to continue with the fixation after providing the costs. All in all, the people who work here are very welcoming, kind, and helpful. I had an amazing experience and I hope whoever reads this will give them a shot! Their hospitality is amazing! read more

I was told to come to this location on Friday because the Service Manager Tony promised that he could do the repairs needed on the vehicle for no more than $2k-3k when the vehicle was towed to the shop after anti freeze ran low. He then called on Monday when they performed a diagnostic stating he would put a used engine in my 2014 mini countrymen that had no prior issues for $6,000. When I asked to take my car out of shop ,after calling ahead that same day and being told I could I arrived to hear there was still equipment attached to my vehicle and that I could not pay or take my car (day 8). Tony then asked to purchase my vehicle for a couple grand (the many he quoted for original repair)then I called on Monday as they requested to find that they could take my payment for the diagnostic over the phone, and that I could have the car towed. I requested 6 tows this day bc Nerger's cancelled all tows stating they could repair vehicle and then they called my friend who is doing the repair for the vehicle asking if they wanted buy my car and stating engine is not repairable. Not only were they dishonest the service manager took liberties to stick his nose in other shop that does honest work. Do not waste your time or money's Triple A is doing a full investigation of this location and I am reporting them to the Attorney General as well. Horrible experience no progress and completely dishonest will follow up with results from investigation. Don't get yourself stuck in this web go to an honest shop. read more

They tried to get me to do a $400 repair. Went to auto zone and part cost me $4 and they installed for free. Either they don't know what they are doing or the are rip offs. Don;t go there. read more

I called to set an oil change appointment, got 8:30 a.m. appointment after good amount of struggle. Seems some complicated software being used there. Then the owner called me after 30 minutes and said I don't want you as customer. I asked him why, he could not give a good valid reason it could be coz I am brown ? this is what I could thought of. read more

This place really takes care of people and keeps in touch with you which I really appreciate! I was driving home to Connecticut when my car decided to shit out on me. I got really nervous cause I didn't know anyone in New Jersey but I was a mile away from this place and was weary at first about going here. So I went and they got me in and out within a short time and REALLY diagnosed my car. My car was up and running and no crazy over priced fees. The staff was ridiculously friendly. The thing about mechanics is you either truth then or not and I knew I was in good hands with them. I recently moved to California but Brian and Michelle stay keep in touch and even helped me find reliable me mechanics out here. I couldn't thank them enough!!!! If you're looking for a reliable, trustworthy place... THIS IS IT. read more

I brought my car to Nerger's after I started hearing a weird noise while driving. As soon as I walked in, I knew it was different from any other shop I'd ever visited. Everyone I spoke to was really thorough, asking lots of questions, and it made me feel like they really cared about me and my car. I was about to order a Lyft to take me to work (about 17 miles away), but the staff insisted that someone would take me and it was no problem. I was floored. A few hours later, I received an inspection report via text, spoke to a mechanic on the phone, and we made a plan for fixing the problems. I never felt pressured or rushed into making a certain decision and my mechanic answered all my questions. Less than 36 hours from when I'd brought my car in, it was ready to go. A week later, I received both a follow-up call via phone and a thank you card in the mail (with a scratch-off ticket inside). As a woman, I'm often hypervigilant when taking my car in for service - on more than one occasion, it's felt like I'm being talked into unnecessary and expensive repairs because I don't know much about cars. I never felt that way at Nerger's. I'm a customer for life. read more

DO NOT EVER BRING YOUR CAR HERE! I brought my car here to get my transmission fixed and paid the ultimate price, literally and figuratively speaking. At first glance, everything at this shop seems professional -- especially after speaking with their customer sales representative, Adnan, who will tell you everything you want to hear in the nicest and friendliest way possible. But, don't be fooled. These people have absolutely no idea what they are doing and are just trying to con you for as much money as humanely possible. After several conversations with Adnan, I was being reassured I was receiving a remanufactured transmission from the dealership for my car. Most transmission shops can rebuild regular automatic transmission units -- however, my car has a CVT transmission, and once those go, they cannot be rebuilt because of reliability issues and such. After my car was finished being repaired, I brought it up to another credible auto shop because Nerger's had recommended nearly another $1,000 of additional repairs on top of the $3,500 I had just paid for the transmission, so I figured I would finally make the trip (all the way to another state), because something just didn't seem right. This mechanic -- being ASE-certified -- by just looking at the transmission, told me that not only was it replaced with a used, rebuilt unit from a junkyard, but that it had been spray painted to look like one that had come from a dealership. Nothing I would've known, being a regular customer and not an experienced mechanic, but something a mechanic could just tell by looking at it. After learning I had just basically been screwed over, I calmly went down to the Nerger's to ask for the original parts invoice (which is a copy of the parts order sheet that every auto body shop is required to keep, which details every part they order when they fix your car -- WHICH YOU ARE ENTITLED TO SEE) to see where my transmission came from. And, that's where I learned exactly how I got screwed. Not only was my transmission job a sublet job -- IT WASN'T EVEN COMPLETED THERE; THEY DON'T EVEN COMPLETE THEIR OWN TRANSMISSION JOBS WITH THEIR MECHANICS; THEY SUB THEM OUT TO A TRANSMISSION SHOP IN FORDS, NJ -- but they only paid $2,500 for the transmission and labor and made off with $1,000 profit for just making a phone call. When I confronted them about this, Adnan acted like he didn't know anything at all, and then tried to make everything "better" by introducing me to the owner, Brian Nerger. Brian, who didn't even know when my car was fixed -- he thought it was fixed sometime last year or two years ago (lol, talk about customer service) -- continued to deny my allegations and treat me so unprofessionally and without an ounce of respect. They also recommended that I get all new brakes -- had them checked and I still had 70% life, didn't need them done for another couple thousand miles. When I was getting my car fixed, they told me that I needed a new battery since they had to jump my car, but when I talked to the mechanic, he most likely said they left my car on or a light on, because I had the mechanic test it and then I brought it to Advanced Auto Parts and had them test it as well -- and it tested over the normal voltage that it was supposed to (another faulty recommendation). Another recommendation they made was to replace my entire oil cooler system because it was apparently leaking, and after having it looked at, it only needed a small part replaced, which ended up costing me $30 compared to the $375 job. And, they wanted me to doll out all of this after just paying $3,500 for a botched transmission job -- go figure. Prior to calling Nerger's, I called around to several local auto shops, who had comparable prices to repair my transmission, who were only quoting me about $500 more than Nerger's. I ultimately decided to go with Nerger's, in part, due to Adnan's seemingly friendly and trustworthy personality (who is one of the biggest snakes in there, next to the owner), as well as the bit of cost savings. But, the entire reason I wasted time out of my day writing this review was to save anyone the current trouble and situation I am in -- worrying every day if this transmission that is currently in my car will die today, tomorrow or next week. I was completely taken advantage of by the entire staff at this unprofessional establishment, which shouldn't even be in business. And, I can't do anything about it. Go to R&R Auto down the road -- MUCH MORE RELIABLE. Save yourself the future and potential trouble. read more

I've been taking my car here for awhile. I thought my car was just a lemon and constantly just had something broken. Turns out I've been being over charged this entire time and having things fixed that were never broken to begin with. I only found this out after talking to some mechanics which led me to start price checking everything. This place is a rip off! read more

Our family was stranded with car trouble 1100 miles from home. Our grandson was receiving radiation treatment for cancer in a nearby facility. Based on reviews from AAA and Yelp, we chose Brian Nerger's Shop to make the repairs. He did so, professionally and timely, so that we could return home. His pricing was competitive and he did exactly what he promised. Nerger's is a family business. His father drove me to our hotel. After the repairs were finished, our ride to North Carolina, and then on home to Florida, was trouble free. We joked that I will probably never see his shop again, but I can tell you, if you need service, Nerger's is where you should go. Thanks again, Brian. Five Stars! read more

My Chevy Cobalt had the "check engine" light come on for a while. When i took it to the Chevy dealer they diagnosed failing timing chain for $2000 repair cost. I next took it to Nerger's for a second opinion and they diagnosed failing camshaft actuators for $400 repair cost. So far they seem correct. read more

Nerger's Auto is the best place around by a long shot. I own a 1999 Ford E250 Van and the check engine light and ABS light has been on for years. I took it to numerous place through the years and no one could figure out or diagnose the problem and said its probably a computer glitch including the FORD DEALER! I was recommended by a friend to try our Nerger's. I asked the sales manager Brian that maybe they could just remove the bulb because I am planning to sell it. Brian was so honest that he considered that to be "dirty" and unethical for the future owner and he would do a variety of tests to diagnose why the "check engine and ABS light" were on. His company ran the tests, found the issue,fixed the same day. and now the check engine light is off and I can sell it easier. Thanks Brian and your crew! I will high recommend you to anyone I know with car issues. read more

Horrible communication when I asked to give me an estimate before doing work. This was never done and the mechanic decided to not speak with me directly to start ripping out the console/dash board until I had to ask 3 hours later. While sitting patiently which I wanted to wait within the first 30 mins or less I should have been informed, this is a big job do you want it done or not no this was never communicated to me until I was told this is a 7 hour job not good business ethics. read more

Great time with Nergers on my car repair, Had to do heater replaced and in addition they were very good in letting me know what all the other possible things which can be done and the way they presented things was good, it's not like putting a big list and say you have to do this to keep running instead doing a thorough analysis and listing which is must required and which may be done - Ah ok ..there was good professionalism in the way they handle the vehicle and the car !! I think I found a repair shop for need ...AAA approved and drop off service are add ons. I will definitely recommend to anyone who is looking for a good reliable auto repair shop around central jersey area .. read more

Whenever I bring in my 2010 Nissan Altima Hybrid, I'm certain to get excellent advice and ONLY the repair work actually needed. Then, the work is done right the first time, or it's re-done free of charge (rare event - has only happened one in 20 + years....) Have also bought cars here - great place to get a reliable, certified used car. Sales staff are up-front about any issues the car may have, so you know what you're buying and can make an educated choice. Transport is offered, so I don't have to hang out in the waiting room but can get on with my day - a big plus! read more

We drive 30 minutes to have our 2007 Toyota Camry fixed/maintained by Nerger's Auto Express. Brian and his staff treat you like family and don't steer you wrong. (No pun intended.) We have sent friends to Nerger's as well and they have been happy too. Brian always has some promotional theme going on to help save you some extra $$$. We trust Nerger's. try them out. Definitely worth the trip! read more

This place is a rip off! Stay away!!! We had an emergency driving from NY to PA, and passing by NJ we noticed out rear tire was very hot. We were referred to this place by the gas station attendant, and it was very close. So we spoke to the guy named Adnan. He seemed very nice at first. They lifted car while we waited in the front. Then were called so they could explain what is wrong with car. Turned out that caliper was stuck, and Adnan started showing us the "damage" it has done to the rotor. Then the list went on... Turned out we needed to change the brakes fluid, the caliper, pads, ect... Mind you, I just changed my brakes a year ago, and they are still in great condition. He wanted to charge me $480 for the part that costs $140 (c'mon, there's Google on the phone now, you know...) Seriously?!! They saw that people are from out-of-state with emergency, and wanted to take advantage! Of course we didn't agree to that, and told him that's fine, we'll just take our chances, and drive home carefully. But he didn't seem to want us to leave without making something... As were ready to leave, we found out there is a cheaper option, at least for us to get home safely. For $100-125 they could fix the caliper so it doesn't rub, and safe for us to get home (that's what we needed in the first place). We agreed to that. When we came back to get the car, the receipt said $139 ($10.85 for parts, $132.78 for labor, plus tax)! Turned out the quote we got didn't include the tax. I never heard of a quote plus tax! This place rips you off to the penny! They did offer a $20 gift certificate for the next time we come LOL from Brooklyn! We went back home, and my guys replaced the caliper for $185 and were laughing at my experience with this shop! These people are not honest! Avoid going there. We later saw few other shops around, I wish we would try those first. P.S. We were asked if we had Google account to leave a review before we were offered a cheaper deal. I guess that's how they got all these 5star ratings. read more

Loved our experience with Nergers. Had to bring our car in for a busted steering rack and they could not have been nicer. Incredibly thorough with explaining the problem to us and always available when we called inquiring about our car, or called back in a reasonable amount of time. We definitely will be return customers. read more

I'm agreeing with all the "ripoff" posts - they're very friendly but any repairs cost 2 or 3 times what they should cost (or do cost at more reputable dealers) - if you talk to the local repair shops, they basically laugh or nod when you tell them that you went to Nerger's and got ripped off. Once they "fixed" a tire for me and I had to go back a few times, the last time to get them to put the hubcap on (they "forgot" to do that) - be warned.... read more

Went here today because my car wouldn't start yesterday morning. Brian was able to diagnose the issue and fix it by the end of the day, and his dad picked me up to give me a ride back to the shop to pick up my car. I'm very happy with the service and feel that the pricing was fair. I will definitely go here for any future issues I have with my vehicle. read more

Best auto shop in central jersey area. Always a pleasant experience, I never feel stupid or taken advantage of, which I've felt in other auto shops in the past. Adnan, the service parts manager, is a customer service guru and is always sympathetic and kind. The shop is clean, the staff are great, definitely stop in! read more

Excellent and friendly service. No job is too small for them and they are also very prompt. Free shuttle service available and a 45-point inspection included. read more

I took my car to another place for a simple oil change, however they wouldn't touch it. The dealership who performed the last oil change had damaged the pan. The other shop recommended Nerger's Auto Express. I called them and they told me to bring it in immediately. They saved me so much money, time and heartache. I have dealt with many shops servicing my cars and also my 3 daughters cars. This was by far the BEST Auto repair shop I had ever been in. They were so friendly, so professional and most of all HONEST. I told my daughters to bring their cars to Nerger's for all of their car needs. AWESOME SERVICE! read more

These guys know what they are doing! Read about them a year ago on google reviews and have been taking our cars there ever since. Great knowledgable staff, honest, reliable, and fair priced. If you want a home town feel, this is the place to go! read more

My mistake went for oil change and then told I had mechanic problem that needed fixing after costly repairs for power steering pump, hoses problem never fixed PS still leaks - I will never go back AAA must take back their guarantee read more

I brought my old car to them for a very minor job. When the mechanic pulled my car in, he noticed my brakes were grinding and suggested I fix it before it becomes a bigger problem. So he fixed both and only charged me for the brakes. There were lots of things wrong with my car but he didn't try to push any other jobs on me because I had already told him I was getting rid of it soon. So then I bought a used car and they offer a thorough check over for new used cars for $135. I got that done and their master technician showed me everything that they thought could use a repair. I thought the prices were a little high, but so is everything in NJ (I'm from out of state where everything is less expensive and still not used to inflated jersey prices). But anyway, he didn't make it sound like it all needed to be done right now, but rather that I had options and made suggestions on what would be the most important jobs. Their staff is really helpful and they even offer rides to get you to or from work if you're dropping off your car with them. And they incentivize referring new customers with coupons. Really friendly people, knowledgable, and helpful. Highly recommend. read more

I have been bringing my cars to Nergers to get maintained and repaired for over 20 years. They have always provided me with excellent service, but this time I decided I had to write about what a great job they did. I had a broken fuel pump replaced in my Audi at Nergers over a year ago. Afterwards, when I drove the car, I noticed a slight humming sound coming from it when I stepped on the accelerator. I figured it was just due to the new pump and once it got "broken in" the sound would go away. Since then, the sound would come and go but I never did anything about it. A couple weeks ago the sound became very loud. I brought my car into Nergers and told them my story. Even though it was over a year since they had originally installed the fuel pump, they replaced it with a brand new one and didn't charge me for the part or labor! They really stand behind their work!! One of their best services they provide is that they will drive the customer home or to work when the car is brought in for service and pick the customer up later when it is ready. And they always treat their customers in a very friendly manner. I highly recommend Nergers for your automobile maintenance and repairs. read more