This gets five stars mostly because of Andre, the salesman. But a big thumbs up for Bill, the used car manager, as well. I just traded a newer car for a used MINI that eliminated car payments. The car is older but has low miles. I live several hours away, but decided to make the trip, got a hotel, and met with Andre. I felt zero pressure, and they were completely willing to let me take the car to an independent garage to get it checked. In the end, we negotiated a short term warranty that allowed me to take the car home and get it looked at by my mechanic. The mechanic's verdict? "I like this car!" So do I. There have been issues, of course - a cosmetic problem that Bill willingly worked with me to get addressed. A registration that hasn't come in as quickly as it should have. But communication from Bill and Andre has been prompt, friendly, and constructive. Big props. read more

I just purchased my second mini. I got the 2025 Mini Cooper Countryman S. I used Omar again as the sales agent. He is so easy going and answered all my questions leading up to the purchase of my new mini. He never pressured me. Also, Kyle the sales manager was excellent. So friendly and easy going and not pushy. I recommend Mini of Edison with 5 stars. read more

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Great experience with Mini of Edison. Omar and Kyle were super professional and great to deal with. Negotiations were as painless as possible and all parties were satisfied with the result. 5 stars. 2 Thumbs Up. read more

I sincerely appreciate their meticulous attention to detail, clear and concise communication, and accurate assessment of the vehicle's condition. It was an exceptional experience. Thank you again. read more

I have been driving my mini and have been loving it for almost 3 years now. But I just had a terrible experience with the service center and their manager, Thoa. I went for general maintenance a few weeks ago and was told I needed a transmission flush for general maintenance. which coincided with a "service transmission oil" and "check drive train" message. I was told that they couldn't do the service and didn't offer a time frame for when it could be done. I needed to get this service done for my car as soon as possible for it to have the correct maintenance. So, I got this service completed with a trusted 3rd party but they were unable to clear the service messages and advised me to call the service center. I spoke to serveral people until i reached Thoa. I calmly explained the situation but she immediately denied any ability to assist me. Saying that it is the policy that they don't clear service lights unless they completed the service, despite the fact that they could not do the service. Thoa was very dismissive and provided no information on how to move forward with a potential solution. After buying a car and being a loyal customer with them for three years, this is how they talk to you. Avoid like the plague. read more

Buyer beware... I was Brutalized buy ABE and Mike from Edison Mini. Fran Kirman with Mini corporate was even worst. I have the media standing by to cover story. Reaching out to Stephan Richman CEO of Mini to shut everyone down. Issue, i have a recall for the footwell module, Mini is blaming me that the part failed, Amazing Mini recalls a part then blames the customer and refused to fix recall, A complete scam, they need to be investigated and a lawsuit needs to be filed for Fraud. Anyone that has issues with this dealership please call 954 560 2466 read more

This is my 2nd time with Mini of Edison Service Center. Both times done and delivered timely. They never disappoint. When they say, it's gonna take 1hr to 2 hrs, they do it on that time frame. I highly recommend this Mini of Edison. Very professional. read more

Since my last review I've brought in my car for several routine visits and one unfortunate repair. When my coolant system developed a leak, their repair estimate matched up with guides online, and I got to roll around in their John Cooper Works edition loaner. Oh, and they fixed it correctly the first time around. Most recently they swapped my summer wheels for my winters for half the price of my local garage. Consistently good work, great availability for appointments, and competitive pricing for most jobs. The only thing I won't bring my car here for is brakes, and that's only because I prefer a non-Mini brand. read more

I'm writing this review for the service department! I have an old MINI with over 100,000 miles on it so it's time to replace some parts. I had a multi-point inspection done and really appreciated the video that they sent me along with a report of the mechanic going over and showing me everything that needs to be replaced. It's not cheap but totally worth it to have this done by the dealer. Also when I got my car back it was vacuumed and super clean! Thank you! read more

My car had problems with the engine that a local mechanic was unable to identify. The check engine light was on and I was very concerned so I made my way to Mini of Edison. They were very kind and helpful, and although it was very expensive the work done was legit. They also detailed the inside of my car which was amazing! read more

I went in for an oil change last week and when I saw they were owned by by "open road" I got nervous. I had such a bad experience with open road mini of Morristown that I was nervous to move forward. But I was pleasantly surprised by how friendly and not shady everyone was. I'll probably come back every year for my oil change to be honest. Great service all around read more

Everyone is always happy and that's important to me when I enter any business. Remember the mini code and wave at others. That's how it feels when you walk in, you feel as part of the mini culture. The service walls need more then just paint. Get creative and get my attention or I'll lose my excitement as I sit there. read more

Mini of Edison - Glad to have Mini of Edison near me. - Car Dealers Near Me - Edison, New Jersey

Excellent experience with Jake and Kal...I'd highly recommend this dealership! Very friendly, thorough, and got us into a new MINI pain-free. They offered a fair deal for my trade-in, and there were no real hidden fees (fairly standard VIN etching fee and doc fee). We got the car we wanted with no sales pressure and just simple, efficient and friendly service throughout the process. They've even offered to look into a prior issue that I had with another MINI dealer to see if we could get a few bucks back from a GAP insurance cancellation from long ago that never went through. MINI of Edison offered all you could want from a dealership, at least on the front end/purchase side. Expecting service if/when it comes to that to also be friendly, efficient and fairly priced. read more

HIGHLY IMPRESSED with our service here! I initially called here and spoke with the 1st person that picked up the phone whose name was "Mike". I told him what my mother was looking for and that I was trying to help her to purchase the right car. HOWEVER, I also told him that she can be very challenging and nervous when it comes to aggressive sales people. He was very understanding, set up an appt for us to come in and even gave me the green light to text if we had any additional questions or wanted to change the appointment time. Once we got there, Mike was very accommodating in showing us the vehicles that I picked out for my moms. Actually, from the moment we stepped into the dealership, EVERYONE was very nice and welcoming from the greeter all the way up to the managers behind the desk. We took a look at a few cars, although initially my moms didn't like the car that was picked out-once she drove it she was convinced and purchased the car! Once she decided to move forward on the purchase, Jeffrey (finance manager) set the expectations with payments and other benefits that was sold with the car. Afterwards, Justin (genius) helped us with the features and answered any questions we might've had. Even afterwards, when Justin left we had additional questions and the other manager came out and helped us with the questions. Overall, it was a GREAT experience-one that I would recommend to anyone considering a Mini Cooper! read more

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Beware of their service department. They tried to rip me off. My son took his car into to a mini dealer in LA for service before having it shipped back to NJ. They did a complete inspection, and found the frond ty rod was bent. Sent him the video showing the damage. They also performed a complete inspection and found nothing else wrong with the car. Unfortunately, they didn't have the parts in stock, so my son didn't get the car serviced there since the freight company was coming the next morning. I made an appointment with Mini of Edison to have the parts replaced. I then get a call from the service department indicating that not only were the Ty rods bad, but $5400.00 of other items needed to be replaced. I told them that the car was at the Mini Dealer in LA, and I have a video showing that the only thing that was wrong were the Ty rods, and that Mini of Edison was just trying to rip me off. I then get a call from the manager trying to back petal saying, "we didn't say the parts were bad and needed to be replaced now" we were just bringing this to your attention. All I can say is Please beware. These guys over charge for parts and service you don't need. read more

Best sales experience ever! Mini of Edison exceeded my expectations! Buying a car during COVID is rough, but Manny Rodriguez and Jake in finance made my experience easy and stress free. I got a great number for my 2014 Mini Countryman trade and got into a 2021 Mini 4 door hardtop. I can't say enough good things about this place. Oh and George in service is great too! I will definitely continue to be a Mini of Edison customer! read more

Mini of Edison - 2021 Mini Cooper Oxford Edition - Car Dealers Near Me - Edison, New Jersey

We had an excellent overall experience leasing a 2022 Mini Cooper for my wife.Jake Schiller was very informative, professional and expert on his dealing with us. Also Kal made the signing process of agreements and contracts seem less as his explanation and professionalism showed throughout. These 2 individuals need to be noticed among their colleagues and managers. read more

If you read all the other reviews, you'll find that while the buying experience is great here, the service experience is abysmal. If you actually care for your Mini, this is not the dealer to have it serviced at. I've had two negative service experiences here and generally take my car to Mini of Mt Laurel. Unfortunately recently I had an issue which would have prevented me from getting the car there, so I decided to try Mini of Edison since it's only 15 minutes away. That ended up being a mistake. First, when I brought the car in, they wanted me to charge me a diagnosis fee, which they would apply to the cost of the service if I chose to have it serviced. This was particularly egregious, since I already knew what the issue was. Moving forward, the car was not ready when promised. The service advisers were not good on follow-up or details. The icing on the cake was when I went to pick up my car. I overpaid for the service and then I waited for the valet to pull my car up. Unfortunately, the valet didn't know how to drive a stick. So I watched from about 500 ft away as the valet kept stalling my car at least half a dozen times. It took him a good 10m to move the car 500 ft. To be fair, I don't fault the valet at all, he was doing the best he could. I fault the dealer for not properly staffing with someone who could drive a manual. Even after following-up with Mini corporate, I never received an apology or a phone call from the dealer, thus further solidifying my belief these guys could care less. If you have any love for your Mini, don't take it here. I would highly recommend taking it to Mini of Mt Laurel and ask for Jen. It's bit of a schlep, but they are far better people to deal with. read more

Repeated bad experiences with both Sales & Service. After 2 months, I still do not have my new car title. They made repeated mistakes on the original invoice. They were ignorant on what accessories were available. When following up on tasks Sales were supposed to have completed for purchase, I was told repeatedly they were busy & forgot. When installing accessories they left trash in my car (wire clippings, crumpled paper, glove box contents scattered about) & didn't bother to replace the fuse box panel & lost the rear wiring panel. I was told they would order a new panel but, after 2 weeks I know that's going to be a struggle too. If I had know this beforehand, I would have bought a car elsewhere. I have been in contact with BMW/MINI corporate customer service but it's still unresolved 2 months & counting. I would not recommend Mini of Edison to anyone. It really stinks & the staff profoundly could care less. I'm read more

Mini of Edison - Missing rear wiring panel - Car Dealers Near Me - Edison, New Jersey

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My Nephew Hiram Lowery Did A Awesome Job Helping me Pick up my Countryman JCW Great Great Job Love You Nephew If you looking for a mini Go see My Nephew Hiram He will get the Job Done Mini Of Edison Nice Nice dealer read more

So my husband and I bought our Mini Cooper's from this dealership 2 years ago, the experience for that was amazing. They really made us feel very comfortable from start to finish. The reason I'm writing this now is because of the service and the wheel and tire package (which I highly recommend). I live in Jersey City, and unfortunately have to go to the dealership constantly for nails or something in my tire at all times (so far 9 in 2 years). Each time the entire service team has been so helpful every step of the way. They're very accommodating making appointments immediately because I'm crazy and can't look at my car with a donut on it. The waiting room has wifi so I can get some work done, and a coffee machine so have some coffee, tea, or water while I wait for them to take care of my poor baby mini. I previously had a dodge and the comparison for service is night and day...dodge was not accommodating, not as clean or comfortable as this service waiting area is. I honestly have been looking at different companies because I have car A.D.D. but I've decided that I wouldn't be happy with anyone else's service for both sales and maintenance. So Mini of Edison has made me a MINI COOPER LOVER 4 LIFE. Thanks guys you're really the best! read more

I have been to this dealer twice. Both times they had been very customer unfriendly. Very expensive, and I had been unsatisfied with overall service. Go to the dealer in Princeton NJ or White plains, NY they are much better, Worth the drive. The First time, I took my mini for service. The service person, Ashley Reyes, was not helpful nor attentive. I needed to repair my car so I left it. Of course the repair was super expensive but in addition to that she told me my car needed like a bunch of repairs (fine all dealers do), all of them unnecessary i.e. she told me my car needed a new battery while I just changed and had a brand new battery....?!?!?! Also I wasn't even offer a courtesy car and my mini was in service for 4 days....in addition they messed up my phone connection so am unable to synchronize my iPhone with my car and they mess up the day headlights too... Second time, I gave it one more chance, and went to get info for a new mini. The sales guy didn't even know if the new mini had or not a spare tire, and where it would be... read more

Great place!!! Excellent service, needed oil change and they fit me right in. Sister purchased a car here as well and they treated her great. read more

This is our first time business here and the experience has been great. We have been treated exceptionally well by Dawn Morgan. The finance director Jeff Berger kept in mind about a few of our concerns and handled the pricing based on that. Will be happy to shop at them again. read more

Had an amazing experience yesterday with Justin and the team getting my first Mini! The whole team was experienced, helpful, and got me exactly what I wanted; which took some great test drives to figure out. I'm very indecisive but they helped me through every step without making me feel pressured at all. It was clear their intent was to get me what I wanted and create a return customer by offering a great experience. If you are looking for a great car buying experience and want to try out a Mini (which I strongly suggest if you want a fun car with TONS of character) I highly recommend Mini of Edison! read more

This review is for the service department only. I bought my Mini at the now closed Mini of Princeton, and have been struggling as a nomadic Mini owner since. My first experience at Mini of Edison was on a Saturday, bringing my car in for a scheduled appointment to examine why my break light was on. On my way to the appointment, my radio froze, and would not play. While this was an inconvenience, I thought the timing was good since I was on my way to the dealer. Fast forward to handing over my car to the service rep, I explain to her what happened with the radio and asked if the mechanics could take a look. Her response to me "you are asking us to do a lot of work for a Saturday." I was not completely certain what she meant with that comment, as Saturday was an available service day on the Mini website, but I assumed they would look at the radio while the car was there.... they did not. Since the service staff seemed annoyed by my appointment and showed little effort or care, I will not be returning to them for the suggested repairs. read more

I used dealer in Princeton and they closed. I tried one in Mt. laurel and I'm Edison. So far I stick to Mini Cooper Edison service center as they are more friendly and not pushy as in Mt. Laurel. Always responsive and helpful. Sasha is great and the Boss of service department is the best!!! He helped me greatly in the situation when the seller of original car was not responsive at all. For time being I'll stick with them . read more

My wife's mini was vandalized so instead of going to auto shop, she went to Mini of Edison. My wife got a loaner while her mini was being repaired. The next day her Mini was ready so my wife was called and was given attitude when she couldn't return the mini that day, my wife works for a living, that's why she could not return the car. My wife told the Mini of Edison rep that she will return the loaner first thing in the morning, then was told by the Mini of Edison rep that they will send someone to drop off her mini and take the loaner. My wife replied "when did you start offering that service? The mini rep hung up the phone. The next morning, when my wife arrived the first thing she was asked is "where are the keys?". Mini of Edison made my wife fee like she was going to steal or wreck the loaner. My wife was going through enough having her car vandalized, then this. My wife now goes to Mini in Morristown and told me she had a pleasant experience at Mini of Morristown and will never go to Mini of Edison. read more

This is an extremely terrible experience. If you read my review, it may help you save money! I recently bought my car at MINI of Edison. We were in contact for two weeks, and we worked out a decent discount. I really appreciated the sales associate's works, whose name is David. He gave me a lot of options to meet my need and budget. This was the very reason why I bought the car from MINI of Edison. Because people have spent their time and effort, I do not want to put those in vain. Therefore, when the sales associate from another dealership gave me the same discount, I still went back to Edison. When I went in Edison dealership, I was told the car we talked about was sold, so the sales recommended me another one, which was the one I finally got. He said they would gave me the same discount. By then, the car was still on the shipment, so I never got a chance to see the sticker price. All information was provided verbally. However, when I picked up the car, the sticker price was $2,000 lower than what the dealership had told me! So I didn't really got the discount they promised. I felt very deceived and humiliated. I think the price is the most important information in the process off sales, it was unprofessional to provide a wrong quote. I understand they need to make money, but lying to customers is not ok. I strongly recommend everyone who is looking for a MINi to stay away from this dealership. read more

Brought my car because my back brakes were on tier 2 to replace them. After an evaluation they told me there were numerous issues. I asked which were the ones that needed to be fixed now. They said the thermostat. I was having no issues with anything with the thermostat but decided to trust them. They said the brakes could wait. Repairs cost me around $1,000. Took my car the my regular mechanic today because my brakes were making noises and I had to pay $1,200 to replace brakes, rotates, sensor, caliper & hose. They said this should of come up at the dealership & I didn't need to replace the thermostat. NEVER go there, they robbed me & didn't service my car on what needed to be done. Go to KPS Garage instead read more

I scheduled a paintless dent repair last week. I specifically asked them if they do it and call me if not. I got several confirmation even until the day before my appointment. My appointment is today, Monday. I drove 45 mins and they said they only do it on a Tuesday. Such a waste of my time. No compensation or whatever. This service center sucks! Better go to Mini of Ramsey instead. read more

Mini of Edison is deluxe & delightful indeed! After my local Princeton Mini shut its doors, I was bereft & heartbroken, but the fine folks @ Edison sure brightened my day (& my car!). Special shout-out to the wonderful Sasha who goes above & beyond in her communication, clarity & caring. You & your Mini will be oh-so-happy getting serviced in Edison (just make sure you don't miss it as it is tucked away off of Rte. 1). read more

Went there to buy a car and everything went smoothly. They go the extra mile to make sure you are getting the car you want and spend time to explain everything. This is my second Mini Cooper which the first I bought in PA. Omar was the sales guy and I also worked with Mike and Jeff through the whole process. I am happy with the car and the deal I got. read more

This is what we call a scam artist dealership. I've been here twice and could clearly see the games they play. Let's begin with the pricing. Their cars are already very expensive compared to KBB and the market. After simply going on autotrader, you can see many other mini dealers with aggressive pricing. Thereafter, you are given the scam-artist style tactics that many local used car dealerships use... "If you finance from outside, then you won't get the $1,000 financing discount." I quickly knew the manager was cunning through the simple way he upped the mini promotional finance offers by .50% from miniusa. Then, when we sat to negotiate the price, they kept trying to work on the credit, down payment and terms of financing BEFORE discussing the price of the car. Now let's get to the cars... Obvously the cars I test drove had aftermarket work although the Carfax's would've been clean. While test driving, the salesman couldn't even figure out simple features on the car, and was pulling random numbers / stats about the cars in general terms without knowing specifics. The thing that got to me THE MOST was that the salesman said, "The manager won't be coming out for you again because he will be busy with other customers that will actually work on the deal of the car. That cars already being test driven and may be sold by someone who's a little more serious about buying." (I am missing out a lot of details and undertone with the rude way he said it.) This is when I could clearly tell they knew their scam tactics had been caught. I think it's simply the open road brand (or the BMW brand) that is flawed. Down the road, same tactics from the BMW dealer that were used on which happens to be under the open road label. With that being said, I will be buying a mini from a different dealership. read more

Service Department is one the worst to deal with. I went..." - mohatt Service Department is one the worst to deal with. I went for service and wanted to replace my tires, so this guy was telling me that the tires have road hazard warranty for 12 months and only covered by Continental dealers only not covered by mini dealer, in other word if I leave the shop and Something happens then I can not come back to mini dealer and I will have to search for a Continental dealership, made no sense to the human brain and the guy was arguing with me that it is mini policy. While I was in the shop I called Continental and they said that if anything happens to the tires in the next 12 months then I will have to take them to the place I purchased from which is MINI dealer and if MINI has an issue with it to call Continental. The guy at front still did not take my word and he said if I don't like what he says then to take my car somewhere else, what a great way to keep a customer. I immediately ask to speak to a general manager and he could not believe what the guy at the front desk was saying, made no sense to him either, Tony the manager said if anything happens to bring my car back to the shop for replacement which makes more sense. I even had it written into my receipt. I have been thinking of replacing my Mini cooper 2015 with a new one, but after that incident I won't be getting another Mini for sure read more

Fantastic buying experience with Jacob. I walked in needing to figure out which model was right for me. Jacob is extremely knowledgeable, he very quickly helped me define what was more important for me. He made suggestions, outlining the pros and cons of each car. There was no pressure, just good insights about the cars. Jeffrey then handled the finance. Everyone is a genuine MINI enthusiast, friendly and efficient! They got me in a MINI in no time. All good! read more

Our 4th mini. They had the color we wanted in stock so we rushed there before some one else got it. The last black convertible. Dealership is new, clean and organized. We filled in as much paper work ahead of time, so only took about an hour to wrap thinks up. People were all friendly. Cool coffee maker, comfortable couches, fast wifi. Pleasant experience. Justin and Jeffrey were great. read more

I generally seek to provide a fair and accurate review of good experiences and tend to avoid noting down the mediocre ones. Having read a good number of the five star reviews for Mini of Edison I felt confortable travelling out of state to possibly conduct business with them. On their site and on Yelp, they reference a 4.5 Star overall rating. Due to this rating and my experience; I feel compelled to write a review of my experience as a cautionary tale to other prospective MINI owners. As an avid MINI aficionado, in my opinion, the post purchase experience with MINI of Edison is not in alignment with the expectation befitting a premium brand. In fact, the experience is very reminiscent of the tactics often used by dealerships whose first priority is to maximize every penny at the expense of fulfilling their written commitments. Before I detail my experience, let me start by saying the overall purchasing experience with Jacob was enjoyable. We corresponded for several weeks until I had the opportunity to visit the dealership. In person, he was very patient and engaging as we went through our evaluation of three possible used vehicles and the ultimate decision to purchase. The dealership has good selection of vehicles and offered a very competitive price. In the end, the decision to buy or not buy hinged on a $325.00 Registration/Title Fee. I ultimately agreed to pay this out of pocked knowing a good portion of the fee would be refunded as my registration had been recently renewed and the plates would be transferred from my trade in. Since the vehicle was purchased in NJ and was going to be registered in NY, the dealership would be handling the transfer of my plates. Upon receipt of my registration, I saw the motor vehicle fees were $65.00; therefore a good portion of the fee would be refunded. Furthermore this is stated on the Open Road Auto Group bill of sale, in section 15 Title and Registration Fees: "These are the fees charged by the State of New Jersey or your state of residence for the title and registration for your vehicle, any additional paperwork necessary to process your title and registration, and where applicable for transferring the title of your trade-in. These fees may be estimated. In the event the actual fees charged by the State are different, Dealer will refund any overcharge to the Customer in the ordinary course of business. In the event of an undercharge, Customer agrees to pay underestimate to Dealer". In my experience purchasing over 15 vehicles, this has always been the case and did not anticipate the response detailed below. I contacted Jacob regarding a refund of the balance of the fees and courteously advised he would look in the matter. He called back and advised the $325 was "flat fee" as the title and registration was outsourced to a vendor. I disagreed with this assertion and asked to speak with his sales manager. When this gentleman called back, he also asserted it was a "flat fee" for this service. I advised if this was indeed the case, they should engage another vendor as their cost of $260 for this service was astronomical and a disservice to their customers. Ultimately the sales manager agreed to send me itemized cost to validate his assertions. A day later I receive an email with the itemized costs which break down as follows: $65 MV FEE and $55 Alpine DMV Service Fee along with a note citing $205 credit back to the consumer. The person who sent me the email stated the refund would be processed "ASAP". After a week had passed, I inquired once again via email to the status of the refund. The email response advised the check had been mailed out "the day before". Another week has passed and still no check. I reached out to Jacob (my third effort to secure my refund) and have not received a response. This leads me to conclude the following. Lying to customer is an acceptable course of business; the terms and conditions of the sales contract hold no value and finally the hope that ignoring my request will make the situation go away. I encourage all prospective buyers to question and understand the fees being charged. There is no reason for customer to subsidize this dealership's coffers by not requesting an itemized breakdown of your "Registration/Title Fees". You might find monies owed back to you. Getting the actual refund is another matter. Furthermore, MINI of Edison only posts positive customer testimonials. This review was posted on their site yet does not appear for public view. read more

Justin Quint was our salesperson Amd he was great. Very courteous, patient and understanding. Dealership is willing to work with you so that both ends are happy. Totally recommend this dealership for your next Mini Cooper. I'm so happy with my car! read more

Disappointing -- purchased a certified Mini Cooper S ,5 months ago and after driving less than 1000 miles, 4 maintenance items were needed on the vehicle. Vehicle was serviced at my local Mini dealer and they refused to cover the items/fees, would only cover the oil change if I drove it back to their location (over an hour away). Not customer driven at all, very disappointing in their handling! read more