1st thing, if you visit this place, make sure you ask for Charles! He is fantastic and makes the…read moreprocess really smooth. He goes above and beyond for his customers and tries to help as much as possible. He even took the time to mail my Gucci sunglasses to my house that I left in my trade-in. This Location: PRO's The inside of this business is clean and comfortable!, Large welcome desk as soon as you walk in, and I'm not sure of her name, the woman at the desk was BEAUTIFUL! ;-) The back area with all of the cars looks terrific!, straight from a movie scene! Made me feel as if this place was an invite-only! The vehicles had a well-kept appearance, and I was able to sit in my dream car, C8 (I can't wait to catch it at the regular price!) Cons......... Not much, but this is why I can't give 5 stars.... I came here preapproved for 120K and chose the GLC AMG 43 just shy of 100K. I went preapproved, so I could get in and out; I think I was there entirely too long after we all agreed on the numbers. I fell for the "If we can get you a lower rate, would you take it" trick every dealership plays! Unfortunately, Deluxe auto does this too! I understand the process if they get you to finance with them, the more money they get in the long run, buuuuutttttt, if you want to be the best dealership and carry that reputation, I highly recommend stopping asking people that question. I have to wait two years for that HARD pull to be removed! (I was told it was going to be a soft pull... NO, ITS NOT!) One last thing.... This was the most expensive vehicle I purchased; I'm sure this place has celebrities with millions of dollars coming in and out, so some young dude buying a 100K vehicle isn't too special around there.... But for the little folks like myself and others, I think the Deluxe team should come together and congratulate the buyer or something.. Ringing a bell for every car sold or something. It was like I was at the DMV, with no reaction from anyone!!!!!

The finance mgr is a liar, watch out for him. Gives untrue info about extended warranties.read more

Someone says this should be a detail shop, and I agree. No input during sale, vehicles have…read moremultiple issues, overpriced, offered 2 used tires for bald tires. Had to call and email multiple times for any response, and kept in hold for 40 minutes before picking up phone to hang up. Even if you want a car from here, pass.

DO NOT BELIEVE WHAT THEY SAY TO YOU BEFORE YOU PAY FOR THE CAR. Verify and ask them to show you…read moreeverything including the number of keys they have for the car. They stuck me with a spare key to the Rolls Royce I bought from them and it cost me $1,700 to buy it. They knew about it but hid it from me until after I took possession of the car. They said they will fix the noise when opening and closing the trunk. They sent me to their repair shop telling me it will be fixed. After their shop checked it out, they said I should pay about $3,500. They are full of empty promises. I'm still very upset that I fell for their promises, which cost me extra $5K plus. IF YOU MUST BUY FROM THEM, make sure you check every part of the car and make them deliver before you take possession. Better yet, go elsewhere that are more transparent and do what they say!!!!

Purchased a vehicle here two weeks ago with a 90 day warranty on drivetrain…read more Pulled off lot found a Transmission leak. Took to Amoco to see what was wrong. Found transmission was replaced with a used unit that a seal between transfer and transmission had failed!!! $1500 repair! Guy gave me $300 They are Not Reliable People Stay away Father and Son are just BS tellers!!!

I had been looking for an e90 BMW 3 series with a manual transmission. I found one online at…read moreLinden Towne Auto Sales with an excellent CarFax, unfortunately the dealership was nowhere near my house which made due diligence prior to purchase a challenge. Bruce helped me out a lot with that by taking a lot of extra photos that I requested. He even put the car up on a lift to take some of them. Satisfied with photos I took a leap of faith and bought plane tickets to go buy the car. When I showed up in person, I inspected the usual things and everything looked good. The car ran beautifully on the 6 hour car ride home, and hasn't hinted at any issues in the intervening week that I have been driving it. I had a great experience with this car purchase and found Bruce to be personable and forthright in my dealings with him.

Met with Shane Henderson and Michael Lao on a Genesis. I FOUND OBD CODE B2474 FOR A STEERING COLUMN…read moreMODULE FAULT (see pics). ENSURE YOU SCAN THE OBD on these vehicles before buying them, as they may not be fully repaired when Deluxe offers them for sale. Asked Shane and Michael to have the car diagnosed at the local Genesis dealer and they AGREED (see attached E-mail). While the vehicle was supposedly in dealer service, per Shane, they mysteriously "took a deposit from an out of state customer" to avoid selling it to me (see attached E-mail). The vehicle was still on the website several days later, until I advised the owner (Danny Sanchez) of the consumer affairs violations per N.J. Admin Code 13:45A and the NJ Consumer Fraud Act 58:1. Sanchez immediately became frustrated and advised me to "ask Trump" (I don't even know what he's talking about) and stated the salesman needed "to take a shower" after I looked at the vehicle. I don't know if this guy is drunk or high or just mental? I attempted to reason with him to make amends, but he was committed to being frustrated over the apparent attempt to deceive me. He also owns Bridgewater Kia.

repeat customer to only get ripped off again the finance…read morepeople at this dealer are the absolute worst at the end of the deal with the sales team the finance people here have a very tricky way of adding on all types of things you didn't want, don't need and can buy for 1/2 the price in the market if you did want them the finance charges are insane as they use 1 company ALLY 2 weeks ago was 8.99 % for them I refinances today at gravity lending for 6.24 2 times they had a chance now never to go back

Easiest, most stress-free car buying experience I've ever had!…read more I bought a 2003 Nissan Xterra last month at Richmond Enterprises. John the owner is very professional with a relaxed, humble personality which is everything opposite of what I know about used car salesmen. He has great quality cars with good CarFaxs on his lot and they also do all mechanic work on site. When I went to test drive the Xterra the battery was dead and the right rear tire was bald. John made sure that both were replaced when I came to finalize paperwork. I would absolutely come back here next time I'm looking for a vehicle and definitely recommend him to anyone.

Just bought my bmw 328i here at Richmond Enterprise last week and I can't keep from raving about…read morewhat a great deal I got!! The car is used 2007 but drives like brand new, Absolutely spotless interior with sparkling, no damage exterior! My Bf is a mechanic and he said the engine and all mechanics of the car is in great condition. Looking at all the cars in the lot, the prices are very low for these luxury cars. I spoke with John who made all the paperwork and transactions simple and quick. He was easy to speak to and really went out of the way to make things work out for me so that I can take home my dream car. On the first visit I realized the radio was not working but two days later he made good on his promise and it was fully functioning. I drove it out of the lot that day :) All in all, the guys there made the scary idea of making such a big purchase easy and stressfree. I'm am more than satisfied with my Bimmer and the price paid! I would recommend Richmond Enterprise to anybody looking for a luxury car without spending the big bucks!!

I am VERY disappointed with this dishonest so called dealership, it's a ghetto shed that has 4…read moredesks in it with criminals that want to rip you off. There is no customer parking, it's jammed packed with cars that they cannot sell due to their greasy scamming business model. Their cars get stolen off of their lots and they install them with lo-jack that they make the customer pay for their problem. They have an "F" rating with the Better Business Bureau (BBB) for a reason! My wife and I drive 3 hours to Price (un)Wise Auto for a Honda CR-V LX (base trim) because their listing price online was $11,795. When we got there, we observed some damage on the vehicle, the rear trunk door was broken and didn't stay open. Even with all of that said, we offered $12,000 cash and since he said that he makes more money financing the deal, I told him that he could have us finance $12,000 which is over the online said list price. The salesman named "Steven G" would not give us "the real" price until the end. He said that the vehicle is $11,795, but you are forced to pay for "Lo-Jack" theft prevention service bc they steal their vehicles off of the lot, and they pass the cost to the potential buyers. So he added $900+ to the fake $11,795 price. Then he added more of the hidden fees being a "PDSI" fee of $2000 and a "destination" fee of $2,000 and a finance fee of an additional $5,000! After speaking with his manager, he came back with the true "out the door" (OTD) price of $18,593! We thought that this would be the case after reading other Google Reviews of this shady place. Before we departed and drove 3 hours in the rain, "Giselle" and "Axel" are the liars that say the online price is real and true and have no hidden fees just to get you in the door. Giselle and Axel aren't even located or work at the dealership site, they are outsourced liars. So no matter what you do, PLEASE DON'T GO TO Price Wise Auto because they will lie and try to scam you! They are all a bunch of liars that will be out to steal as much money as they can from you! Don't waste your time! like we did! These reviews from smart consumers that made that long drive and said no to being scammed! But ultimately wasted their time, money and gas! BUYER BEWARE!!!!

deal with Nestor the sale manager, so I seen a Vechile at prestige auto sale which suspose to be…read moretheir sister lot it was priced at 21,999. I drove from Michigan when I got there all paperwork was pre sent in to him. After 5 hours of waiting they finally came for me to sign the paperwork for purchase. I trusted Nestor so I signed it before reading it. When I got home I read the paperwork at the car was 28,999 he up charge me and I put down 5,800 and only 500.00 went to the down payment. I called him no answer. Never again will I deal with Nestor smh...I thought he was family but nope just another hustler. They get no stars from me. I'm still waiting on center caps for the rims which I know I'm not going to get. God see everything

I strongly advise anyone to avoid this dealership…read more I purchased a vehicle here that was listed around $5,000 and was told it was a "good car" with no major issues. That was not accurate at all. After purchasing it, the vehicle became a constant source of problems. Every 2-3 months, new serious issues kept appearing, and it became clear the car had significant underlying mechanical problems that were not properly disclosed or addressed before sale. I am honestly not sure how this vehicle was sold in the condition it was in. In total, I have spent over $5,000 in repairs just to keep the car safe and running. This included engine mounts, major power steering components/valves, and a full brake system replacement (calipers, rotors, pads), along with multiple fluid flushes (brake and power steering). A mechanic later diagnosed a cylinder misfire issue that had not previously shown a check engine light. This raises serious concerns that existing problems may not have been properly identified or visible at the time of purchase. Overall, this has been an extremely expensive and frustrating experience. The vehicle required far more work than was represented, and I feel the condition of the car was significantly misrepresented at the time of sale. Based on my experience, I strongly recommend avoiding this dealership unless you are prepared for major hidden repair costs after purchase

Buyer Beware So we…read morebought a car from this establishment or more accurately from Rich because he absolutely conned us to trust him and believe that what we were getting was a reliable well cared for vehicle that was not only thoroughly checked by not only his mechanic but Nissan on Rt 22 in Hillside. Well 1 week after the 3 month warranty expired so did the transmission. I outright said to him before we finalized the deal that we were at his mercy and trusted him because we couldn't find a decent car anywhere and felt like we could trust him and he assured us that we could. At no point did he warn us we were taking a risk buying this car actually quite the contrary. Well I reached out to him to tell him about the transmission and at first he acted surprised and said let me see what I can do I'll get back you this afternoon. Well a day went by and when I didn't hear from him I called him back and guess what no answer so I called from a different number and he answered and seemed a little surprised. He said he didn't have a chance to look at the paperwork but would call me back when he did. In the mean time my husband took the car to a mechanic who said the transmission was shot and evidently was not inspected prior to being sold to us because it wasn't just a coincidence. I reached back out to Rich who then proceeded to say that this happens and was unfortunate and 5 different stories about how it happened to him . He then offered us 2 options 1. he can get us a deal on a used transmission for $1800 + labor with another 3 month warranty or 2.a man made rebuilt transmission for $3800 + labor with a 1 year warranty . I gave him the opportunity to make this right,I asked him how as a decent human being he didn't feel somewhat obligated to do the right thing his response was it's unfortunate but nothing he will do outside of the 2 options he gave us. Lesson Learned ....I'll let Karma do the rest!!! Nissan in Springfield is Giving us a New transmission for $4500.

Visited this place yesterday. No sales people were outside and that was fine with me. In fact, I…read morewas the only person on the lot. While I'm walking around looking at cars, I hear the man inside the office loudly complain about some "nig..r" who had moved the rock that held the door open, as a woman tried to adjust the door. It was jarring! Either he didn't know I was onsite or he didn't care. I made sure I caught his eye as I walked toward my car to leave & just shook my head. Sad, as I was interested in one of the vehicles and had come specifically to see it. Do better!

We just purchased a 2010 VW Jetta for what we think was a great deal. When my neighbor saw us pull…read moreup he thought it was a brand new car. The car looks new and runs great. Just a few squeaks and noises you would expect from even a much newer car. This was the 2nd car we purchased from them and when needed we will go back again. David seems to tell it like it is and does not sweat talk you. Tells you what he thinks might be wrong with the cars you look at. I would highly recommend them. ​

Over priced and broken cars! They don't take any…read moreresponsibility for damage made by their own mechanic, they customer service is the worst the manager doesn't care about their customers

they sell me the car half more price than actual market price lied about the monthly plans and…read moreeverything don't buy from them sell me the used rental car they scam