Had my timing belt done at Kars 2 years ago, and it broke within 2 years, took it back to Kars told…read moreJimmy a banging noise is coming from the side of the timing belt, Jimmy check it, he said it was a rod that's broke, and I needed another engine. I told him it sound like my timing belt, he insisted it wasn't. He said it should last another 6 months or even a year. 2 weeks later going to work, yelp, it broke, my belt. Stuck on the Parkway. So NJ Parkway tow truck charge me $337.75 to get towed to Honda. I thought Honda was going to say, I needed another engine like Jimmy from Kars said I did. Nope they said it was a failed timing belt. I forgot to say I asked Jimmy should I take it to Honda, he said for what, they can't do anything either but put another engine in it. Why would he lie to me, after being a great customer too? Now I had to pay for another timing belt, oil pump cause it ruined it somehow.$ 1,586.98 later, still mad.

My Volkswagen was misfiring and multiple mechanics could not find the issue including the official…read moreLyndhurst Volkswagon service center. I was almost ready to give up and I tried Kars Automotive and they found the issue and resolved it on my first visit for a fraction of what I spent at the other places. I have learned my lesson and will only be bringing my car back here in the future for any maintenance or work that is needed. What a delight to have a mechanic that listens to you and resolves the issue and does not find other ways to get more money from you. Ten out of ten.

I've purchased two vehicles from Warner within the past 5 years. The latest was a Ford Transit that…read moreI viewed on their website before coming in. While finalizing the details and signing paperwork with Dan, I mentioned to him that the van was listed on the site for roughly $2k less than it is on the sticker. To be honest I was going to buy it regardless and I would have chalked up-to a bait and switch. Dan checked that in fact the advertised price on the site was what I said. Here's what's amazing, Dan without making excuses or trying to bargain a slightly lower price changed the price to what was advertised on the site. That display of integrity is why I will be a customer of theirs for life. In addition to that I brought up the fact that the fuel door was broke and there was only one key fob that didn't work. He ordered the new fuel door and had a locksmith come to our business to program the existing key and make an additional key. Btw both vehicles run great and I've had no major issues outside of normal wear and tear. I can not recommend these guys enough. Great customer service!

This place is not a stand up business buy a car at your own risk I purchased a lemon 2013 bmw x3…read moremajor problems he won't fix because of a review I wrote

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

Primera vez comprado carro y q mejor q SANTIAGO aclaro todas mis dudas e hizo q toda mi transacción…read morefuera toda una buena experiencia sin duda les recomiendo q llamen y pregunten por SANTIAGO no se van a desepc

I initially called inquiring about parts and the man who answered was pleasant and told me even…read morethough he didn't have the parts I was looking for they could be ordered. This was something new as for most salvage yards whatever is in the yard, that's it, though that could just be the ones I've dealt with in the past. When I had some time I went in person to inquire about it, and the guy, not sure if it was the same one I spoke to before was helpful and even came out to look at my car and help me determine size. Unfortunately I wasn't able to get the part but I was given my money back I gave only a few minutes before for deposit. The yard is small from what I could tell, but there was as expected quite a bit of parts strewn about and even some on the inside where you're to go check-in as they seem to discourage directly entering the yard. Due to the friendliness and helpfulness of the staff here I'd recommend calling or dropping by here for some spare parts if you need. It's oddly on a residential street and is on the small side but if they have what you need they may need to order it, it's no matter.

This place is the best! Friendly knowledgeable service and great prices. I always call them for my…read morecar/truck parts. Highly recommended, you can not go wrong! Definitely the right choice! Even if they do not have the part on site, they will get you the part! One stop for all your needs for quality parts.

I bought my custom ordered 2026 BMW M4 Competition xDrive Coupe through BMW of Bloomfield and the…read moreservice from Luis Morisete and manager Andrew was first rate. Luis obtained my allocation quickly and kept me well informed during every phase including production and overseas transit. Andrew managed the final delivery at the dealership efficiently and professionally. He completed all necessary paperwork and provided my plates and registration on the same day. The support I received from Luis and Andrew made the entire process straightforward and reliable. I highly recommend both Luis and Andrew at BMW of Bloomfield. They provide the level of service every customer should expect when buying an M or any BMW.

Note - my only experience here is the service department. I had a recall due and dropped the car…read moreoff at 8:30 - I had an oil change tacked on while there because why not? Price was very fair ($119 if I recall). The waiting area was great - I'd originally scheduled a ride but with the time estimate of 2-3 hours, I figured I'd wait. Gina was first rate as an advisor: kept things moving, explained everything clearly, and made sure I was out promptly. The service department was pretty slammed so they went over the mark a bit on timing (closer to 4 hours) but I was happy to not have to leave the car, deal with loaners, etc. The walk around and video inspection of the car are a nice touch and informative.

Customer service was impeccable! Will definitely be using this business in the future! They were…read morefast, efficient and great to work with!

I had a great experience with this company. They paid me the most cash for my van compared to other…read morejunkyards and picked up my car for free. If you are located in Northern NJ and looking for a way to get cash for a non working car give this company a shout.

my salesman mario hernandez was a 5 star saleman in helping me in leasing a 2026 rogue sv.read more

Updating my review after the dealership responded publicly asking me to reach out…read more Unfortunately, the experience has continued to decline. It took multiple calls (nearly 5 attempts) and about 30 minutes on hold just to get in touch with the General Sales Manager. This has been a consistent issue -- no one at the dealership answers the phone or returns calls, which makes resolving anything extremely difficult. When we were finally able to speak with Hussain, the information provided was inconsistent and misleading. We were told that a payoff check had already been sent to Mazda. However, after contacting Mazda Financial Services directly, we were informed that no payoff had been received and no payoff had even been requested until today. We were then given conflicting explanations (including that a check was sent to the "wrong location"), which does not align with what Mazda confirmed. Additionally, there was an attempt to shift responsibility onto the broker involved in the transaction. To be clear, the dealership is ultimately responsible for processing the payoff and completing the transaction correctly. That is the purpose of dealer fees, and this situation is entirely within the dealer's control. At this point, the issue appears to be a combination of poor communication, lack of follow-through, and inaccurate information being shared with customers. Meanwhile, the delay has resulted in a past due account and additional fees -- all of which should have been avoided if this had been handled properly from the start. Extremely disappointing experience overall. Proceed with caution.

I stopped by Perruso Bros. and was looking for a used car aroung 6 thousand dollars or so. I had…read moreoccasion to meet with Bob Perruso and his son Robert Jr., who are two of the nicest people you can ever want to meet! They showed me a few used cars and I chose to purchase one on that same day. The vehicle is in great condition and I am very happy with it's performance and appearance. Both Bob and his son Robert are very knowlegable and made me feel like family the entire time I was there. I strongly recommend Perruso Bros. Auto if you are in need of a car, repairs or any mechanical needs for your automoble. They are very honest and I assure you a great experience!!!

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times