Texted Boris on a Friday, response on Monday because he was on a well deserved vacation…read more I wanted Jeep Wrangler Sport S. Got my contract on Wednesday and my truck delivered to my home on Monday. Thanks Nick! One week I was in a truck I've wanted for 30years. And with Boris it was worth the wait. The staff at Primetime makes everything so easy. My insurance was updated in minutes. They are polite, kind and genuinely happy for their customers new vehicles! I have zero time in my life to negotiate so I'm thankful to see my monthly cost is easy on my wallet. This truck is the gift I needed to myself and I thank Primetime 100x over for my dream ride to become a reality.

From beginning to end, Danny was THE MAN! Despite the current market being so tough, he got the job…read moredone efficiently and with complete professionalism. He was patient and answered all questions and concerns. Switching my car out was an easy process, and the complimentary door to door service is key! I WHOLEHEARTEDLY RECOMMEND WORKING WITH DANNY :)

Slow as molasses. The tellers constantly look like there on vacation while the lines have like…read moreseven people. They couldn't care if you have somewhere to be as they run on one speed. Free parking.

Went into this branch today to do a withdrawal and inquire about a second business card. The sweet…read moregirl at the teller window was amazing, she was kind pleasant and we even chatted about my manicure. Now where this visit turns from a Five star rating to me barley wanting to give it one star is the interaction i shared with the banker i believe her name was Sana. I simply was inquiring about a spark miles card as i already have a spark cash back card and love it. This banker was so rude and dismissive to me. It really upset me because I am a dedicated capital one customer i have 3 360 accounts, a personal savings, a personal checking, a personal quick silver credit card, a business account, and a spark business cash back card. I honestly have no clue why i was being dismissed. But i went to another branch and was happily treated better , i applied for my spark miles card and i had my mom apply for her own quick silver card and my sister apply for a business card( all three of us were approved). I just felt the need to address my gripe because after my interaction with that banker I honestly wanted to take my business elsewhere. Funny enough when i went into the other branch to ask the same questions the banker offered me a seat and said, "let's take a look to see what you have". He completely turned the experience around and didn't look at me with a condescending smirk and dismiss me. Capital One across from kings plaza, you really need to do better with the bankers you select to offer customer service to people.

While I Love my TD Bank in Florida and North Carolina, this branch is the absolute worst…read more Do yourself a favor and find any other branch. But if you're a fan of waiting and waiting, this branch is for you.

Livid is not even an accurate description of my embarrassment and feelings…read more I will get right to the details of the customer service. The backstory is- after Covid I'm finally back to work and I deposited my check through the ATM on a Friday at this branch. Come Wednesday morning of the week after- 6days my check still has a hold on it. OK understandable for whatever personal reasons - that's my business. I also work directly across the street and have been for over a year. Ok . Calling the one 800 number in the morning they told me that the branch manager was able to lift the hold on my check and I should go for an appointment to speak with that person. On my lunch break around 130 I walked to the location and followed directions on the door to request an appointment. A seemingly polite Gentleman comes to the door with an iPad. Good grease three other customers. Then, In front of the three customers he asked me what I am there for ? Is it because I'm having trouble with the hold on my check. INAPPROPRIATE! Against the law. MIND YOU HE HAS the iPad- you know exactly why I'm there ... Absolutely insane, and it's inappropriate for you to speak to me about my account in front of other people. I was still polite. The other people dispersed inside or left and I explained to him my situation. OUTSIDE infront of the bank. Messy ... The gentleman goes inside and comes back out telling me the assistant branch manager refused to see me, and or a banker and then begins to explain to me reasons why she told him my check could possibly be on hold. OUTSIDE. I recorded the entire conversation! It was Extremely inappropriate. I also shared this with my employers they were horrified. I'm no Albert Einstein- but this came across as extremely rude and inappropriate. They briefly talked for maybe one minute about my account ( him amd who ever) and I was never even invited inside. I was waiting in the sun and talked to as if I didn't matter on a sidewalk outside my bank. Not to mention we are in horrid times and my money Or my business may not be important to either of them but I was deeply hurt. And embarrassed. This is a 2k check. At least say it to my face kindly, and let me know, sorry ms. Etc ect... Will be closing my account IMMEDIATELY.

If you want to see a banker fast, just say you are opening an account. If not you will wait for 10…read morehours. That's the hack ladies and gents. The location on Flatbush ave and Flatlands. I work with a lot of new startups and I will not send them here at all.

5 star for tellers service 0 star for Customer service:…read moreI went to nota one document for many years stay with chase never have this experience when for all !!! representatives have no client they making me wait for 3 hours for 2 minutes work the Notary (Edward) person know I need help and just escape from chair and for other who can do this just ignoring me great!

I was going to move my account from Citibank to here, but five minutes in the branch - at 9:30AM -…read morechanged my mind. Dark, grim, in bad need of a makeover. The little man "guarding" the entry - he could hardly be called a greeter - glared at me and demanded "What do you want?" Not "how my I help you" or "welcome". He then informed me I faced a 90 minute wait to speak to a branch representative, all of whom had the appearance of condemned prisoners. On to other options.

So so so slow. Just slow. One banker always looks like he's having a bad day and is super…read moreunapproachable. I like they have a drive-thru window for deposits. It can be very crowded on weekdays after 3pm at times.

Brand Spanking New! Well it's been here for almost a year…read more Rebuilt after it burned down. I can only speak for the ATM lobby, I hate going inside to the teller. With new ATMs where you can choose how you want your cash back!

Certain individuals provide outstanding service, if you can reach them. However, this branch is…read morelargely hit or miss. Lines for the teller windows are often long and slow. It is very hard to reach someone by phone. Sometimes I call over and over again . . . . no one picks up the phone.

This bank is a joke. I need it to see an associate and there was 4 people at their desk but no one…read morecouldn't help. After 40 minutes waiting, I had to approach and ask, that's when finally had some knowledge about the service I need it. Go somewhere else.

Very accommodating! They live up to their motto, they are super convenient! Their customer service…read morereps are always helpful and resolve matters in mins!

This actually isn't a review of the branch, because I barely interacted with anyone. I made an…read moreappointment online to have something notarized (urgently) with Michelle Williams, drove thirty minutes to get there, waited 10 minutes to be called, only to be told there was no notary. Again, not blaming the branch, but get it together, TD Bank.

Everyone was nice and generous. very respectful and the place was clean. keep up the great job and…read moreI would recommend to friends and family.

I had my Jeep towed to the service department on Tuesday March 3rd, I called to get a status update…read moreon Friday and they couldn't locate the vehicle and didn't know they had it and was told I would get a call back from them on Monday. Monday no one called, so I called and still they don't know where the vehicle was and the same person I spoke to on Friday don't remember the conversation. Finally they find the vehicle and I was told I would receive a phone call from an advisor and get an update and that did not happen. I had to keep calling for myself and every person I spoke to gave me a different story. My vehicle was repaired and I went to pick it up, my advisor was off on that day and one else took the time to explain what was going on with the vehicle. I just found out on March 10th while the vehicle still in their possession, they left it outside double parked in the street all night. At 1:47 Am they got me a ticket for $115 and who ever brought the vehicle in the morning just threw the ticket out and moved on with his day. The carelessness and customer care is beyond pathetic, no one answers the phone, mailboxes are full and no one calls back. Bad and stressful experience is the least I can say about this business.