Ray was great to work with, and made the process simple and easy. I would recommend work with him and he will do his best to help with what he can. read more

The finance mgr is a liar, watch out for him. Gives untrue info about extended warranties.

Deluxe Auto Sales is the best..... I got my car in the beginning of December, and I love it so much. The place I got it from is amazing .....Mathew is an amazing salesman...... he even put my plates on in the freezing cold .... Everyone here is very helpful and professional!!! Thank you deluxe auto sales! EDIT: found out they put lemon law/buyback on my car so I'm stuck. I was never told about the lemon law but unfortunately signed. be aware! thanks UPDATE: went to try to sell my car and was told after going to the dealership MULTIPLE times, that they couldn't buy the car from me because of the title situation with the bank. The white man was super rude to me, never seen him before, hopefully never will. You guys are scammers and repulsive, and you should've told me ALL OF THAT HE SCREAMED AT ME instead of wasting my time. DONT BUY FROM HERE!!! YOU GUYS WILL GET THE KARMA YOU DESERVE!! You are very lucky I can't attach videos, come to my TikTok!!!! read more

Wow! From the moment I entered the dealership lot at Deluxe Auto Sales in Linden, NJ, I was warmly greeted by Shane, an exceptionally knowledgeable and affable sales rep, who accompanied me as I road tested a stunningly maintained 2024 Audi SQ8, one of several jaw-dropping luxury beasts on display. Entering the dealership office, I observed the large glass paneling that separated the immaculately kept business area from the showroom and was treated to a sumptuous banquet of dream car eye candy, that doggedly triggered all of the irrational, impulse buy nerve centers in my brain! I was set on the Audi SQ8; entering that showroom would've tested my resolve! My personal sales rep Carlos was above reproach, handling business with consummate professionalism, panache, genuineness and disarming transparency! He made my wife, daughter and I feel like we were among family! The whole process of purchasing the 2024 SQ8 (which I absolutely love) was as painless as it was expedient. Kudos, Deluxe, for dispelling the pandemic myth of the unscrupulous salesperson! I will definitely be back. Highest recommendations!!!! read more

Deluxe Auto Sales - Car Dealers Near Me - Linden, New Jersey

Overall good guys! Did everything I asked for on my car at a fair price. Would recommend without hesitation. read more

Horrible !! Filter reviews and read the negative reviews. The purchase is great but then the nightmare comes. All cars are lemons causing high interest and high interest rate loans. Plus the ca has no value if you ever want to exchange with Audi. read more

Matt from Deluxe made the experience of getting in my new Alfa Romeo Stelvio easy. Great selection of pre-owned performance and luxury vehicles in the "candy shop" read more

Deluxe Auto Sales - Alfa Romeo Stelvio - Car Dealers Near Me - Linden, New Jersey

Absolute scammer. Every stereotype about a used car dealer is true. I bought my car April 2025, it's been nothing but a hassle. Sold me a car with multiple recalls and said that because the mazda dealer is 30 mins away, they do not get the recalls fixed. Missing manual key in key fab and a list of other issue. We ware, don't buy from here. read more

The best experience I've ever had at a car dealership. Beautiful car. Matthew was a fantastic person to work with and we walked out very happy customers. Thank you so much, will definitely be back to buy another car! read more

BEWARE OF THIS COMPANY!!' No one at Deluxe exhibits any integrity. Once they have your business, they IMMEDIATELY want YOUR REVIEW then THEY'RE DONE with you! Next it's a bunch of LIES and NO SUPPORT if you need them. BETTER READ THE FINE PRINT!!! It's been over a year and I still haven't received my prorated refund from a warranty that I've never used. I decided to post this because these people have decided not to return my emails or phone calls. read more

Deluxe Auto Sales - Deluxe Auto Sales website picture. - Car Dealers Near Me - Linden, New Jersey

Make sure you ask about the additional fees they charge on top of the Internet price. I inquired about a $20,000 Audi A7. On top of the price they add a $750 doc fee as well as a $2,800 reconditioning fee. That's before they soak you for getting your plates! Altogether, they really wanted $24,000 for the car. Then they said if I came in it might be cheaper. Sorry I don't give my money to people like that. read more

This is my third trip and third purchase with Deluxe Auto. I had an opportunity to have a great salesman Wilmer to assist in our purchase. He was professional and informative. Wilmer answered all our questions and guided us with every detail of the process. I will continue to be customer and refer my friends as well. Thank you for once again helping me with my vision. read more

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Before you read this if you are planning on going to deluxe auto sales you should reconsider. Horrible experience stay away, they made me pay 2,000 just for something I didn't ask for and changed the price mid discussion I ended up buying the car for my son after all to make him happy, although I will never be seen in that building ever again. I am so unhappy with the service and wait time there was no one in the building just me and my son and we had to wait 5 hours to get the paper work. read more

Deluxe Auto Sales - This is the car that the price was changed 5 time just to get me to pay more, it's a nice looking car though. - Car Dealers Near Me - Linden, New Jersey

Very nice and smooth deal. Tim is a man of his word. He promised to wait for me to return back to country and delivered as agreed! Thank you guys! Happy and greatfull customer, Mike read more

Tim was very patient and professional, he helped us pick out my wife's dream car for her birthday. Thank you Tim read more

I came in as a walk in after going to other dealerships looking for a C63S. It was my last shot since I didn't have an appointment. Matthew went above and beyond to help and make this transaction as seamless as possible. Found this dealership by chance but will definitely be back for my next car. read more

1st thing, if you visit this place, make sure you ask for Charles! He is fantastic and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. He even took the time to mail my Gucci sunglasses to my house that I left in my trade-in. This Location: PRO's The inside of this business is clean and comfortable!, Large welcome desk as soon as you walk in, and I'm not sure of her name, the woman at the desk was BEAUTIFUL! ;-) The back area with all of the cars looks terrific!, straight from a movie scene! Made me feel as if this place was an invite-only! The vehicles had a well-kept appearance, and I was able to sit in my dream car, C8 (I can't wait to catch it at the regular price!) Cons......... Not much, but this is why I can't give 5 stars.... I came here preapproved for 120K and chose the GLC AMG 43 just shy of 100K. I went preapproved, so I could get in and out; I think I was there entirely too long after we all agreed on the numbers. I fell for the "If we can get you a lower rate, would you take it" trick every dealership plays! Unfortunately, Deluxe auto does this too! I understand the process if they get you to finance with them, the more money they get in the long run, buuuuutttttt, if you want to be the best dealership and carry that reputation, I highly recommend stopping asking people that question. I have to wait two years for that HARD pull to be removed! (I was told it was going to be a soft pull... NO, ITS NOT!) One last thing.... This was the most expensive vehicle I purchased; I'm sure this place has celebrities with millions of dollars coming in and out, so some young dude buying a 100K vehicle isn't too special around there.... But for the little folks like myself and others, I think the Deluxe team should come together and congratulate the buyer or something.. Ringing a bell for every car sold or something. It was like I was at the DMV, with no reaction from anyone!!!!! read more

Deluxe Auto Sales - Car Dealers Near Me - Linden, New Jersey

Title: **Avoid Deluxe at All Costs!** Buying car is stressful as it is, but if you wanna waste ur time and have your intelligence assaulted numerous times and wanna feel like you can't do simple math, sales man named Tim Mickens is a real experience. I had the absolute displeasure of dealing with Deluxe and I can't stress enough how awful this experience was. When you first see it only, don't get it twisted. Those are not the real prices and some of them not even in their dealership.They swear over the phone they have a way to help you. I was in need of car due to my recent near fatal car accident. My desire to get my life back had me travel to them about 45 min from my home even though they knew I suffered from injuries that required bed rest but I wanted to believe in Tim the sales man, who described himself as "Man of God"..... They get you in based on " We approve everyone " #BS. Despite being a hospital worker and educator with over 150K / yr income both of us together, they tell you they can't approve you, but they don't forget to tell you why or what was your maximum approved amount. No, No it's ME who doesn't understand how they operate. So let see , they demanded an outrageous down payment anywhere from 8K - $10 K but when you ask why , they say they don't know despite the fact that we were ahead over the phone transparent that we are looking for a specific auto dealership that is willing to understand or situation ignoring our financial situation. This was despite their bold claims of "everyone approved" plastered all over their advertisements. Disappointed and completely disgusted by this experience, we decided not to proceed doing any business with them. Bunch of liars. Following weekend my husband received email from Tim : Once again, false advertising, HE WROTE IN EMAIL promised discounts as they are be able to lower the prices and meet us midway. I repeatedly stated I understand they want to do business and color commission obviously, I'm trying to be fair and make both side happy.. Tim denied sending any email after we requested to speak to Financial specialist - "Manager" and he informed us the prices were exactly the same! Even doubt that his salesman Tim would ever send us that type of email and the fact that we proved to him and showed him an email, manager expressed no interest to even apologize for wasting our time and dragging me injured out of the house bc he can DEFINITELY help his time. I finally had enough, got up with my husband and daughter (9) and proceeded to walk towards the exit. The rest of the sales guys hang out in the front and yup comments like " keep walking" As We are leaving with our daughter. FRONT DESK: Annoyed, can't wait to close down for a day .. Also ..located right next to Tim's cubicle and God forbid you try to ask a question he will shush you numerous times like it's your fault. The front desk is right behind your back and everybody hears your conversation.. The customer service was nonexistent. We were treated with utter disdain and insulted our intelligence repeatedly and The staff couldn't care less about actually helping us. To add insult to injury, they're now bombarding us with emails asking if we need anything. Yes, we need better service and honesty, which clearly this dealership can't provide. Save yourself the headache, and go anywhere but Deluxe. 1 star is being generous!!!! Good God, unbelievable. Visit place : Grace Auto Group, PA ( boarding with NJ) ask for Juan !!! Referred by Beata and Robert. We had our car home in no time. Their willingness and kindness was beyond my expectations. Happy tears only. "Grace" is the word that describes the employees of this dealership. You can't compare with this place. Twice wasted our time and still has nerves to send us an email... tonight. Just WoW. I wonder if they would feel the same way if their " children "be treated by someone the same just for not having credit despite their well paid job. Sad word we live in ..Smh read more

One STAAAAAAAAAHHHHH!!! **Stay Away from Deluxe - Worst Car Dealership Ever!** Deluxe is the most despicable car dealership I've ever encountered. They demanded a ridiculous down payment of over $10,000, completely disregarding our credit situation. This, despite their blatant lies about "everyone approved" in their misleading ads. Their advertising is a joke. They promised discounts as prices dropped, but when we showed up, the prices were exactly the same. Pure bait and switch tactics! Showed up for an AMG Mercedes, and they tried to sell us a C300 with 85k miles. The customer service was atrocious. We were treated with utter contempt, as if we were idiots. Their staff is rude, unprofessional, and completely unhelpful. The "finance manager" agreed to a selling price of the car we wanted, then told us we had to pay in cash. Then, he agreed with me that they make more money if customers do financing there!!! So I asked how that makes sense, and he was speechless. We were pretty much escorted out of the place by some trashy looking trailer creatures after I loudly stated "ONE STAAAAAAR" in their lobby. Now, adding insult to injury, they have the audacity to spam us with emails asking if we need anything. Yes, we need better service, honesty, and respect - things this dealership is clearly incapable of providing. Do yourself a favor and avoid Deluxe like the plague. They don't deserve your business or even a single star. read more

SOLD A BRANDED TITLE. I came in to see a specific car and was led to a similar car but it had a branded title, which wasn't told to me until we the signed the paper works. the way it was brought up to me was "the car had a minor issue and the dealership had it taken care of and It drove for years and the problem haven't came back up. It was an older lady and you know how they are. they didn't want to continue to drive the car so the dealership bought back the car" they never told me it was a branded title so when I go to sell it, ill get Pennies. my car is a hybrid and it came with a broken charger. after I asked them to replace it, I couldn't get an answer from anyone for months. I came in 4 times to speak to some one about it and after months of going back and forth with them they finally gave it to me. 2 months after I had the car I needed to replace brakes and tires. Stay away from this place, they crooks and do shady practices. It's not worth to even looking at them. I'm also speaking with the city now to see how I can get my money back from them because I was unaware my car had a branded title. read more

Met with Shane Henderson and Michael Lao on a Genesis. I FOUND OBD CODE B2474 FOR A STEERING COLUMN MODULE FAULT (see pics). ENSURE YOU SCAN THE OBD on these vehicles before buying them, as they may not be fully repaired when Deluxe offers them for sale. Asked Shane and Michael to have the car diagnosed at the local Genesis dealer and they AGREED (see attached E-mail). While the vehicle was supposedly in dealer service, per Shane, they mysteriously "took a deposit from an out of state customer" to avoid selling it to me (see attached E-mail). The vehicle was still on the website several days later, until I advised the owner (Danny Sanchez) of the consumer affairs violations per N.J. Admin Code 13:45A and the NJ Consumer Fraud Act 58:1. TO BOOT, vehicle also 1013 MORE miles than it was advertised with. They never advised me. Scammy. Sanchez immediately became frustrated and advised me to "ask Trump" (I don't even know what he's talking about) and stated the salesman needed "to take a shower" after I looked at the vehicle. I don't know if this guy is drunk or high or just mental? I attempted to reason with him to make amends, but he was committed to being frustrated over the apparent attempt to deceive me. He also owns Bridgewater Kia. read more

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I went to deluxe auto car to buy a car and trade in my SL550 2018... On arrival I was introduced to Carlos the salesman I told him I wanted to clean car with A clean fax report and title he shows me a car takes me test driving it has hes smoking pot and he lies to me and tells me the car has a clean caFax and title will never do business with those people again I wouldn't recommend nobody to go see them they are the worst and they lie read more

Deluxe Auto Sales - Car Dealers Near Me - Linden, New Jersey

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I was flying from LA to buy the car from deluxe auto sales. We confirmed the final price over the phone, but when i arrived, they said that price will be $5,000 higher because they added lojack, protective film and something else (over the phone they promised that there will be no extra fees). When the car was delivered to LA, I was waiting to receive the plates and registration from them. I called more than 20 times in 2 months, left 20 messages, same amount of emails. Every time the receptionist to connect me with someone, but she was always telling me that everyone is busy or not in the office. They never sent it to me and nobody called back, had to figure out through dmv and pay extra for it. I have all the emails that confirm this. read more

Horrible experiece with deluxe auto in linden nj ! stay away from here !!!! they are all nice to u untill they sell u the vehicle , they sold me a dodge durango with broken headlight, bad strouts and suspension, bad rotors and break pads, bad tires , bad uconnect antenna, when i told them to please fix this they took almost 2 entire weeks to fix this ! they left me without w car for 10 days i would call everday and Shane Henderson the general manager would be bothered by me calling to check on car updates, giving me smart answers and giving me the run arounds that they are waiting to parts or that they ordered the wrong parts etc. Very unprofessional place I would never ever recommend someone to buy a car from here ! i hope u see this Shane Henderson ! what u did me you dont do to noone. read more

Make sure you do your home work! I got a quote to purchase a BMW. This dealer tries to add on some ridiculous, extra fees'. Such as a recondition fee $995. Perma plate fee of $995. Doc fee $598. DMV fee $250. This is on top of the profit their already making by selling the car. I see why they already have a lot of negative reviews and now I can see exactly why! I've heard of some dealers that charge a dealer fee of $500-$800 and DMV fee's for plates and title work of $250 but not all these extra nonsense! read more

So i found a blue bmw x6 on cargurus and reached out to them, i was trading my 2021 bmw m4 towards the x6! When they called me they told me someone put $1,000 deposit down on the truck and that they had another person interested flying out to see it also. Then they told me since i am trading a car i am first priority! Ok so we went back and forth on the #'s and they were trying to add in "$995 reconditioning fee" (on a 2021 bmw which takes a simple detail $200 tops to clean) then they had additional fees like "perma plate" for $995" "Gap at $1,295" "Documentation fees at $750" So i called them out for all the hidden fees and they took off a couple things but left the documentation and perma plate fees! Then I noticed the crazy monthly payments where i would have been paying $88k for a $66k truck!!! I called them out on that also .. then they disappeared! No response for over 24hrs .. i email them to ask whats going on and they reply it sold!!! Luckily i buy new cars all the time and i know how things work and seen through their scams! They even tried to give me less than what they told me for my trade! Too many red flags i would never buy a car from them! I wish i read all these 1 star reviews before even reaching out because you can clearly see they are scamming people daily!!! I attached the invoices they tried to scam me with and the email when they told me the car was sold after disappearing!!! Con artists in new jersey!!! read more

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Shady, untruthful & terrible communication! They lied and wasted my time. They had me waiting 2 weeks to pick up a car that they said was in there shop getting the necessary repairs done for me to pick up. Such a low class move. read more

Once you buy a vehicle that you can't see and they will ship it. But then it's yours, there is No check it out period, not even a few days. Get with it people the other ones online that offer to ship the car.To you give you a checkout period which you should because you can't see something online.And a walk around video is not the same. Quit being selfish and take the customers consideration into it , not just your own and the money you are making. Maybe customer service means nothing!!! read more

I rarely give ONE STAR. Here is why STAY AWAY We have been had. Not once not twice but 3 times. Bait and switch. This is a typical car dealership that many of us are wary of. Firstly they will advertised cars at good prices however this cars are never on the lot always "just" sold and now they can try to win you over to buy another. The calls and emails will keep coming. Check their status everywhere and it is the most disgraceful car dealership many have come across. STAY AWAY AND save YOURSELF TONS OF HASSLE. Selling non reliable cars. My calls were all kosher and pleasing however first time car was "just" sold. Can we interest you in another. NOOOOOOO Second time: On phone I'll be there...Car sold and we have another. Really Third time same as above. Now calls and emails come every few days from different salespeople. Can we interest you with another. As courteous as they are, it is a used car dealership. Just wish they were not typical of what we think of car salesmen. Like Trump. Too much rhetorical bull face lies or maybe just maybe they are the fastest selling dealership even in this Pandemic read more

Lied out the ass worst dealership i've ever gone too they sold me a car with a rebuilt. that's not the issue the problem is they sold it as brand new untouched, it had been wrecked previously and caught on fire. read more

worst dealership ever i have gotten. car and was never contacted about the car and they sold me a car and the car was damaged and was recently caught on fire read more

Initially I gave this dealer 5 stars. Then the sketchiness happened so I've changed my review. Well I came in to look at a BMW I saw online. The car was beautiful. This BMW and price just seemed too good to be true. At the time it seemed like I had made a great purchase, but fast forward 3 months and apparently it was not.The car drove well initially. Two days after purchase, the check engine light came on, and the car started sputtering and backfiring. Turns out, it needed a new coil pack which, to the dealers credit, they fixed free of charge. Fast forward 3 months, the car started smoking when I started it up. I took it into the BMW, and the timing chain needed to be replaced along with several other engine components. Even though I asked Deluxe about an engine and transmission warranty at the time of purchase, they didn't have one to sell but they had seemingly every other warranty you could possibly buy. They have proven to be worthless at this point and they will not allow me to cancel them. I can't use the key warranty that was 'given to me' for $995 because they only gave me one key.Thankfully, I purchased an extended warranty thru a third party and they covered the timing chain. I'm still out of pocket for the cost of some of the other engine repairs to the tune of about $2500. I shouldn't have purchased this car. Salesperson Charles was "nice" but after calling in and stopping by to ask questions about the car and warranties, he became somewhat dismissive and didn't follow up like he said he would. I feel somewhat taken because Charles was so nice when I purchased the car. If you plan on buying from here, they have a nice selection. But they WILL FORCE YOU TO TAKE ALL THEIR WARRANTIES read more

Deluxe Auto Sales - Car Dealers Near Me - Linden, New Jersey

hello to everyone see that's review, first the worse manger ever name is "Angelo" , basically this dealer are crook, literally they rip you off , I'm in Chicago I called them and I asked for a 2019 Audi SQ5 I spoke to Fabiano to give me information about the car, told me car totally fine has no issues he agreed 100% car has no scratches. when I got the car, it has a hole in the door, million of scratches around the car, after a week car broke down in the middle of the street, which is car cost me almost 60k. it was the worst experience of my life, if you wanna waste your money on junk car go to deluxe Auto sales dealer. read more

Save your time and money and avoid this place!!The most unprofessional place ever! I called in the morning to see one of their cars , I spoke to someone called Jessica ,and she said I could see it that day, then called again before I took off and I told her I'm 40 minutes away, and she said the car would be ready by the time I arrive. I drove 40 minutes to go there and there is no car! The sales person who spoke to me was cold and unprofessional,he said the had a scratch and is in the body shop.Seriously! What a sloppy unprofessional place ! I call twice before I make my 40 minutes trip to that place and each time I get assured that the car is ready, then I go there and oops , car is not available! This tells you a lot about what kind of place this is. Will never go there again. read more

Bought a 2015 M5 on 3/15/18 an amazing purchase from the min you walk in the Establishment 100% royalty service my sakes man ADELSON SALCEDO great truly recommend deluxe, the finance department incredible explain every inch of the contract that I signed gets you the lowest rate available I am truly happy and I recommend everyone to please experience the deluxe service every vehicle comes with a bumper to bumper warranty. Also thank you Christian the head of financing read more

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Figured I should update this as my initial review was shortly after the initial experience. Long story short, I had to get my lawyer involved to get my plates, registration and title. They made it so I couldn't drive my vehicle after the temp registration expired. Terrible customer experience, heaven help anyone who buys from these crooks! read more

I bought my wife a 2022 Mercedes Benz GLB and the process from start to finish was smooth and easy. The Deluxe Team helped me make my wife very happy and helped my pockets by being honest! I will definitely be back to buy more cars! read more

Stay away from this place I went in to meet renato and he tries to please but it's the business itself I have a problem with. They sell cars that are not properly maintained and have hidden issues. I came in with my mechanic and he even spotted issues which were not disclosed on both cars I chose. Stick to an authorized dealer that has certified used cars. They buy all their cars from dead beat auctions for bottom dollar. Cars with no real service records and even if they do have records who knows if they are legitimate since they aren't records from an authorized dealer. Buyer be ware, look at where their showroom is...it's a shady industrial back street in the middle of no where new jersey. Not a professional place at all. read more

Terrible place run away as fast as you can! Scammers they try and set you up with outrageously high loans before they even contact the bank for financing! Took a hit on my credit for a inquiry just for them to screw around for over an hour making up fake numbers......$760 a month for a 29k used car???? Best thing I did was walk the hell out of this shady ass place! read more

repeat customer to only get ripped off again the finance people at this dealer are the absolute worst at the end of the deal with the sales team the finance people here have a very tricky way of adding on all types of things you didn't want, don't need and can buy for 1/2 the price in the market if you did want them the finance charges are insane as they use 1 company ALLY 2 weeks ago was 8.99 % for them I refinances today at gravity lending for 6.24 2 times they had a chance now never to go back read more