Over priced and broken cars! They don't take any responsibility for damage made by their own mechanic, they customer service is the worst the manager doesn't care about their customers read more

they sell me the car half more price than actual market price lied about the monthly plans and everything don't buy from them sell me the used rental car they scam read more

Route 27 Auto Mall - ripped carpet parts are missing from car - Used Car Dealers Near Me - Linden, New Jersey

This place is actually insane and must be targeting people. My friend went in there and was looking at a used 2019 toyota corolla with 52,000 miles on it. Her credit score was a prime credit score and she had money to put down. These absolute ridiculous people tried to have her agree to a loan payment of $704 A MONTH. They tried showing her the numbers by making it weekly payments to trick her. They blamed it on her credit score not being "high enough" when in fact her credit score is prime. She told them no higher than $300 a month so we know it wasn't the loan term they decided to try and change. You aren't selling brand new Mercedes Benz's out here, it was a used toyota corolla with 52,000 miles and you think someone is going to pay $700 a month for that?! Out of their actual minds. I would not recommend this scummy place to my enemy. Guarantee they make a profit off of these people. read more

They lie about their inventory, i called at 3pm about a car they said it was there, I walk in around 4:30pm they will tell me they just sold it. The advertise about helping bad credit/no credit customer but then tell they you are not a have $6000 down payment on a 2020 with 61k mikes already on it! read more

Purchased a 2018 Toyota Camry LE from this dealer this past winter. Juan and Felipe were very helpful as I was able to drive out with a vehicle I dreamed of pursuing for purchase. Would recommend for shoppers looking for a used vehicle read more

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Bait and switch. I wanted to buy a car at the list price, and they added $4000 in fees after that, and pressured me to use loan financing. Only go there if you mentally add $4000 to the listed price and still want to buy it. read more

I purchased a vehicle back in August of 2019 and I waited 6 months before posting this review so I can give it a fair and honest review. With that said here is my review. The head gasket on my car blew so I went on Facebook and noticed there was ads for zero money down and $99 a week (which I knew was bull, but I have money and I'm smart enough to know it's a sales thing to capture customers). So I inquired about a vehicle they were advertising on Facebook through their website. Within hours I got a phone call and went down to see the vehicle. I put in a credit application before I even went down so I could be a head of the game and didn't care if I got approved because I was going to buy the car either way with cash, but when I was approved for the car loan with a great interest rate I decided to go that route. As they were finishing up my paperwork the cars salesman Ibrahim Suliman told me the air conditioning needed to be refilled but it's not a problem and they were going to fix it for me the following Tuesday. To me that wasn't a problem, because the salesman Ibrahim said I would have a couple days to drive the vehicle around and they would fix anything that needed to be fixed on it. Sounded like a great deal. An hour or so later I got called into the finance office where the finance guy told me I had to go to the Irvington office to finish up my purchase because I can get a better deal there. As fishy as that sounded I just wanted to get my car and be on my way so I went to the Irvington office, while there the finance manager from that branch told me I was not obligated to purchase all the extra warranty's and gap insurance that the first office in linden was forcing me to purchase. As I'm finishing up the deal in the Irvington office the original manager from the Linden office calls over on speaker phone and tells the other manager to make sure I get the supreme warranty. I found it super shady and didn't understand why he would do that because he already had the sale so I know he doesn't car what happens to the car and me after. That was until I got in the vehicle and noticed a couple things. The air conditioning didn't work, the car shook dangerously when stopping, and the car was really loud from the exhaust area upon start up. (All things in which I could fix not major issues). The issue was when I brought it to their the mechanic as they instructed across street from their facility, he only wanted to fix the Air conditioning and when I explained all the other problems the gentlemen responds "what do you expect the car was probably a rental and got the piss beat out of it and used cheap parts". Uneasy I called the dealer and they told me don't worry about it They will call the mechanic he will fix it. I get the car back and the AC works great but I noticed he only resurfaced the rotors and the noise still remained and a slight shake. At that point I was irritated so out of pocket I took it to my mechanic and got it done the right way. A month goes by and I get a call from the dealer telling me if the warranty company calls me to tell them that I approved the mechanic to fix my car. Confused it all started to make sense to me why they wanted me to buy the warranty. I explained to the dealer what happened and he told me he would call me back and never did. However, I soon figured out my warranty was used to fix a problem that existed long before the vehicle was sold to me, which is shady business. I was going to come back and purchase an other vehicle for my wife but after my experience I wouldn't go back there. The other thing is they were trying to pressure me to give a video testimony that they are great and my experience was great before I even left the lot. This is why I wait six months before posting a review so I give an honest and fair review. This was just my experience, and my honest review. The staff there is super friendly and professional and they have a great selection of vehicles, but they are a bit pricey for what they offer. If you do your research before you sign anything you'll be fine, just make sure you don't sign anything until your sure what you are buying. Great place, great selection, just test drive and crunch numbers before you go there. Also don't think your driving out of the place without a hefty down payment... the zero down and $99 a month doesn't exist...even after I offered a down payment with all the attachment fees, taxes, title, and extra I ended up doubling the amount I was going to put down. read more

They have HIDDEN FEES. The price I was quoted is $2200 more than internet price. This is apart from $499 documentation fee. I already called them before making it to dealership and ask whether they have hidden fees. I was told "NO". The only fee the lady on the phone told me was $499 doc fee. They intentionally post lower prices on to entice you to come to the dealership. Once you are in the dealership, they behave as if they will honor the internet price. Once you test-drive and provide all financial documents, they tell you that you need to qualify for internet price. They told me that internet price is for those customers that are recent college graduate, veteran and already bought a car from them before. This is not a honest business. read more

We went to Route27 Auto Mall to purchase a Honda Odyssey. The car was being sold for just under $20,000. The dealership made it very difficult for us to take it for a pre-purchase inspection but finally let us -- but it wasn't until we called the last service provider that we discovered that the dealership had brought the car in for a slipping transmission and had been told that the transmission was faulty and would need to be replaced urgently. They hid and then denied this information from us. It felt shady and borderline fraudulent. Do not take these people at their word and confirm everything for yourself with a trusted mechanic. They tried to sell us a lemon -- and we wouldn't want anyone else to get taken for a ride! read more